2015 Chevrolet Cruze Electrical System
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
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I have had my car in the shop MULTIPLE TIMES causing me to lose work. On july24 my car radio shutoff,and on dashboard light off , inside lamp lights flickered. A message of service stabilitrak, service steering. Car parked within 3 miles. I called AAA and towed to koons whitemarsh immediately. I told advisor what happened. After she called next day to say battery was bad.I remembered that there was a recall on negative battery cable. My battery was checked on 7-11-23 and was fine. My battery was installed 10-21-20. No problems with electrical. I requested to have cable replaced because I have been in the shop to much missing work. Then I foundThere is a service bulletin recall for exactly what was happening with my car. I was told my Vin didn't match and that was it!! Despite being my exact problem. I am female so I think I was just ignored. I got a battery that I may not have needed and requested cable because I didn't want to loose steering. By stopping so soon code may not have appeared at dealer. Igot a $70help with bill of $626 for a repair. should be included in this recall despite vin . I have exactly what is recalled.. sometimes cars are added to recalls after initial recall.
The contact owns a 2015 Chevrolet Cruze. The contact stated that at start up, the key was placed in the ignition however, the vehicle failed to start. The contact stated that she attempted to start the vehicle another time and the vehicle started. The contact stated while driving at an undisclosed speed, the A/C unit inadvertently turned on, but there was no air coming through the vents. The contact stated that she was able to drive to work however, after getting off work, she attempted to start the vehicle and the vehicle failed to start. The contact attempted a second time and the vehicle started and performed as designed. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact was informed that the vehicle would be kept overnight. The contact was then informed by the dealer that the vehicle had been diagnosed and that the communication and power issue were not receiving any voltage. The contact was then informed that a message was displayed on the instrument panel “Theft Deterrent “and the hazard lights intermittently flashed, and the HBC warning light illuminated. The vehicle was repaired. The contact stated that upon research, she referenced TSB: SB 10057574-8899: indicating the negative battery and the battery fuse block. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered. The failure mileage was approximately 107,392.
I AM LEASING THIS CAR USED. THERE IS PROOF FROM PREVIOUS OWNER HIS TROUBLE WITH DRIVER WINDOW STOPS WORKING DUE TO MOTOR INSIDE WINDOW OR UNLINKING. HE HAS A RECEIPT OF REPLACING THIS AND I HAVE REPLACED 3 MORE TIMES THEY DEALER PARTS AND EVERYTHING AND IT HAS STOPPED WORKING AGAIN. THE LAST ONE ALMOST STARTED ON FIRE INSIDE MY DOOR. IT HAPPENS WHENEVER I USE THE WINDOW WHETHER BEING PARKED OR DRIVING.
THE CAR IS SLOWLY START TO NOT TO CRANK AND THE RADIO WILL GO OUT TO I WILL HEAR A HISSING SOUND LIKE SOMETHING EXPLODE THE MECHNICAL TOLD ME THIS AN ISSUE CHEVY HAVE BEEN DEALING WITH ALOT RECENTLY HOWEVER THERE IS NO RECALL FOR THAT AND IT SHOULD
MY RADIO CONNECTION GOES IN AND OUT. IT STOP AUTOMATIC AND RESTART AUTOMATIC. I HAD PROBLEMS WITH BATTERY, REPLACED COUPLE OF TIMES. *TR
WHEN TURNING ON THE CAR A NUMBER OF "IDIOT" LIGHTS WOULD TURN ON. FOR EXAMPLE, EMERGENCY BRAKE WHEN THE EMERGENCY BRAKE WAS NOT ON. ADDITIONALLY, THE DIGITAL SCREEN GAVE ME SERVICE MESSAGES SUCH AS "SERVICE PARKING ASSIST", "SERVICE THEFT DETERRENT" AND OTHERS. WHILE DRIVING, THE RADIO SUDDENLY SHUT OFF AND ALL MY DASHLIGHTS TURNED OFF THEN CAME BACK ON FOR A MOMENT THEN TURNED OFF AGAIN. MY RPM, MPH, GAS GAUGE, AND TEMPERATURE GAUGES WERE ALSO NOT WORKING. THE ENTIRE DIGITAL SCREEN ON THE DASHBOARD DID NOT GIVE SPEED, TIRE PRESSURE, OIL PRESSURE, OR ANY OTHER READINGS.ALL OF THESE THINGS OCCURRED WHILE PARKED AND DRIVING. I WAS DRIVING ON BOTH CITY STREETS AND A HIGHWAY.
ALARM GOES OFF RANDOMLY SAYS THE BACK DRIVER DOOR IS OPEN WHEN IT'S NOT. ALSO CHIMES CONSTANTLY WHEN TRYING TO PUT BACK WINDOW DOWN. I'VE TAKE IT TO PLACES AND THEY SAY IT'S GONNA BE 300 DOLLARS. I FEEL I SHOULDN'T HAVE TO PAY FOR AN ISSUE THAT HAPPENED RANDOMLY AND IS HAPPENING TO MORE THAN JUST MY VEHICLE.
DOES'N KEEP TIME/WHEN YOU TURN OFF
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE KEY FOB FELL OUT OF THE IGNITION SWITCH AND CAUSED THE VEHICLE TO SHUT OFF. THE VEHICLE WAS TAKEN TO CHAMPION CHEVROLET OF AVON (183 S COUNTY RD 525 E, AVON, IN 46123, 317-350-1023) WHERE IT WAS DIAGNOSED THAT THE KEY FOB WAS FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 108,872.
WIPERS STOP IN THE MIDDLE OF THE WINDOW AND DRIVER CAN'T SEE
VEHICLE WENT IN FOR RECALL (15594: EMISSIONS RECALL ' NOX POSITION 1 SENSOR REPLACEMENT ' 2014-2015 CHEVROLET CRUZE) THEY REPLACED THE PART AND 13 MONTHS AFTER THE PART FAILED AGAIN. THE ENGINE LIGHT WENT ON. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR ONCE AGAIN ANOTHER FAULTY PART. VEHICLE IS STILL AT THE DEALERSHIP AND THEY SAID THAT IT IS 1 MONTH OVER THE WARRANTY.
THE BLIND SPOT DETECTION SYSTEM HAS EXPERIENCED 2 FAILURES WITHIN 45,000 MILES AND LESS THAN 3 YEARS. IT APPEARS THE RADAR SENSORS LOCATED IN THE REAR BUMPER FACIA ARE PRONE TO WATER PENETRATION AND DAMAGE. THE DEFECT MANIFESTS ITSELF WITH DIC REPORTING AN ISSUES WITH THE SYSTEM. WHEN FURTHER SYMPTOMS APPEAR THEY CAN BLANK THE ENTIRE INSTRUMENT CLUSTER AND RADIO AS THE CAN COMM BUS IS LIKELY SHORTED. THERE IS NO WAY TO KNOW SPEED,FUEL AND OTHER INFORMATION. THERE IS NO TURN SIGNAL FEEDBACK AND CONSTANT FLICKERING OF FAULT INFORMATION FROM THE CLUSTER. THE FIRST REPAIR WAS > $100 DOLLARS AS THE DEALER SEEMED AWARE OF THIS ISSUE. THE FAULT CAN OCCUR AT ANY TIME DURING THE DRIVE CYCLE.
THE CAR JUST CLICKS AND WILL NOT START AND MAYBE 10 MINS LATER IT WILL START. DEALER SAY ELETRIAL IS NOT COVERED UNDER WARRANTY AND THE RECALL FOR THE NEGATIVE BATTERY CABLE IS NOT UNDER MY VIN EVEN THOUGH ALL THE OTHER 2011 TO 2015 CHEVY CRUZES ARE. ALSO 3 WEEKS AGO THE DASH WENT CRAZY AND STABLE CONTROL LIGHT AND ASB CALL CAME ON AND CAR WAS UNCONTROLABLE TO DRIVE TURN OFF AND RESTARTED IT AND THE WAS FINE UNTIL NOW
NEGATIVE BATTERY CABLE ISSUE - MY RADIO IS CUTTING IN AND OUT, TURN SIGNALS WILL NOT ALWAYS WORK, "SERVICE STABILITRAK" LIGHT WILL INTERMITTENTLY FLASH.
BOUGHT USED (12,700 MILES, GM CERTIFIED) ON SATURDAY. CAR STARTED BY ITSELF WHEN PARKED, WITHOUT KEY IN THE IGNITION, ON TUESDAY. NO AUTOMATIC STARTER INSTALLED.
I BOUGHT A 2015 CHEVROLET CRUZE ON NOVEMBER 13, 2105. I HAVE HAD NUMEROUS ELECTRICAL ISSUES STARTING ABOUT ONE MONTH AFTER THE PURCHASE. I HAVE BEEN TO FOUR DEALERSHIPS TO HAVE IT REPAIRED, AND IT COMES BACK WITH NO ISSUES FOR ABOUT TWO TO FOUR WEEKS AND THE NIGHTMARES START OVER AGAIN. THE NEWEST ISSUE IS A SAFETY MATTER. MY CAR DECIDED TO KEEP MY LOCKED INSIDE THE CAR. AFTER MANY ATTEMPTS TO OPEN THE DRIVER DOOR IT FINALLY OPENED. (IN MY OWN DRIVEWAY) LAST WEEK I WAS SITTING SIDEWAYS. IN THE DRIVERS SEAT, WITH THE DRIVER DOOR OPEN AND MY FEET WERE ON THE GROUND. I WAS POSTIONED AS SUCH FOR ABOUT FIVE MINS. ALL OF A SUDDEN I HEARD THE SOUND OF THE DOORS LOCKING, THEN FIVE SWISHING NOISES FOLLOWED BY A DOUBLE LOCK SOUND, IN WHICH ALL FOUR LOCK BUTTONS WENT DOWN. (PARKING LOT AT WORK) THE NEXT DAY PERSON WAS IN THE FRONT PASSENGER SIDE, WITH CAR SHUT OFF, AND SHE HEARD A MUTED LOCK SOUND, THEN A BRIEF HUMMING NOISE, THEN THE CAR MADE THE DOUBLE LOCKING SOUND BUT NONE OF THE BUTTONS WENT DOWN. (AT A GAS STATION) ALL THREE INCIDENTS OCCURED WHILE THE KEYS WERE IN MY HAND, AND IGNITION OFF. THIS IS A SAFETY ISSUE, FOR THE PASSENGERS OF THIS VEHICLE. AS FOR ALL THE DOORS STAYING LOCKED WHILE INSIDE, I'M SO GLAD IT WAS ONLY 84 DEGREES, AND THAT I FINALLY WAS ABLE TO GET OUT OF THE CAR. I HAVE REOPENED MY CASE WITH LEMON LAW AS THIS IS ONE OF THE MANY THINGS THAT OCCUR WITH THIS VEHICLE.
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE DIAGNOSIS WAS NOT SPECIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,500.
THE DASHBOARD LIGHTS FLASH ALONG WITH THE RADIO/NAVIGATION SCREEN AND SOUND SYSTEM WHILE DRIVING. THIS HAPPENS WHILE THE VEHICLE IS IN MOTION AND HAS BEGUN HAPPENING MORE FREQUENTLY NOW. ALSO, SOMETIMES THE KEY CONTROL DOES NOT WORK FOR THE CAR EVEN THOUGH THE KEY BATTERY IS UP TO DATE.
WHEN I RUN MY HEAT FROM DAY ONE OF GETTING THE CAR THE RADIO SHUTS OFF AND THE SCREEN WILL GO BLACK AND SHUT OFF AND TURN BACK ON WITH NO SCREEN ,THE VOICE CALLING WHEN THE RADIO GETS HOT SHUTS OFF OR THE RADIO WILL BE STUCK ON THE LAST NOTE THAT WAS SAID ON THE RADIO WILL PLAY LOUD FOR MINUTES AT A TIME ,IF YOU TOUCH THE RADIO WITH YOUR HAND IT WILL BURN YOUR HAND ,THIS IS ALL WHILE DRIVING THE ONLY WAY TO STOP THE RADIO FROM DOING THESE THINGS IS TO WAIT IT OUT I HOPE FOR A RECALL SOON A BRAND NEW CAR SHOULDN'T HAVE ISSUES LIKE THIS.
TL* THE CONTACT RENTED A 2015 CHEVROLET CRUZE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CRUISE CONTROL SHUT OFF WITHOUT WARNING WHEN PASSING A PROMPTED WIRELESS HOT SPOT ZONE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE RENTAL AGENCY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,950. THE VIN WAS NOT AVAILABLE.
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Quick Summary
The 2015 Chevrolet Cruze has 20 Electrical System complaints on file. Review the timeline above for detailed owner experiences.