2015 Chevrolet Cruze Power Train
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Water pump failed and car began to overheat. The car advised that it was turning off my heat due to the car getting too hot and then advised to stop the car due to overheating. When i took it to a certified chevy dealership the mechanic stated that this car maker and model was well known to leak liquids from many locations under the hood. He said that this car alone has kept them in service with as many repairs they have to do for these cars. My car was the fourth Chevy Cruze there that day that had some type of liquid leaking from under the hood. If this is that well known an issue with these type of cars then chevy should have a recall to fix this obvious malfunction so i wanted to make sure i Made a complaint on this in case others had not.
Car rolls backwards on any incline. Transmission replaced early on issue continued. Serious safety issue for owners of these vehicle in hilly terrain.
TO WHOM EVER IT CONCERNS TO, I HAVE AN ISSUE WITH MY OIL PAN DRAIN PLUG BEING STRIPPED O MY 2015 CHEVROLET CRUZE. EVERY SINCE I BOUGHT MY CHEVROLET CRUZE TO GET OIL CHANGES THE PROBLEMS ALWAYS ARISES.I'VE LOOKED AT DIFFERENT FORUMS AND LOOK AT YOUTUBE VIDEOS TO SEE IF OTHERS ALSO HAVE SIMILAR PROBLEMS WITH THE OIL PAN DRAIN PLUG BEING STRIPPED. THERE OTHERS THAT HAVE THE SAME PROBLEM WITH THAT PARTICULAR CAR.I LOVE THE CHEVROLET BRAND. I HAVE TWO CHEVY CARS THAT I LOVE WHICH ARE MY IMPALA AND MY CRUZE. I HAD MY IMPALA FOR ALMOST EIGHT YEARS NEVER HAD AN ISSUE WITH THE DRAIN PLUG BEING STRIPPED. I WAS IN MY YARD DAY COMING BACK FROM AN OIL CHANGE AND SAW A PUDDLE OF OIL IN MY FRONT YARD. I TOOK THE CAR BACK TO THE DEALERSHIP TO HAVE IT EXAMINED AND THEY SAID FIX THE PROBLEM. LEFT THE DEALERSHIP AGAIN DROVE OFF NOTICE THAT IT WAS STILL LEAKING. THIS TIME I TOOK IT BACK AGAIN THEY HAD TO GIVE ME AN EXPANDED DRAIN PLUG TO FIX THE ISSUE. THE PROBLEM HAVE BEEN RESOLVED FOR THE MOMENT. IF I WAS AWARE OF THE OIL LEAKING OUT IT COULD HAVE BLOWN MY ENGINE WHICH WOULD'VE CAUSE ME TO LOSE MY CAR. I FEEL THE OIL PAN THAT ARE ON THE CRUZES SHOULD BE DESIGN A CERTAIN WAY SO THE ISSUES WOULDN'T HAVE TO ARISE.
ON OCTOBER 25, 2019 MY TURBO FAILED LEADING DEBRIS TO CLOG MY CATALYTIC CONVERTER LEADING IT TO FAIL AS WELL. I BOUGHT MY CAR NEW ON OCTOBER 10, 2015. SINCE BUYING IT, MY WATER PUMP FAILED TWICE, CAMSHAFT COVER REPLACED TWICE, THERMOSTAT REPLACED, OIL TUBE AND PAN REPLACED TWICE, COOLANT TUBE REPLACED ONCE. EVERY TIME I BROUGHT IT IN TO THE DEALERSHIP, I REPORTED THE CAR'S PROBLEM OF IDLING ROUGH WHILE IN DRIVE AT A STOP LIGHT OR IN PARK IN MY DRIVEWAY AND EVERY TIME, THE DEALERSHIP REPORTED THEY COULDN'T FIND ANYTHING. WHEN I WAS TOLD MY TURBO HAD FAILED, THEY SAID THAT'S WHY MY CAR WAS IDLING ROUGH. EVERY TIME ONE OF THESE PROBLEMS OCCURRED, I WAS ON THE HIGHWAY. I AM LUCKY I WASN'T HIT OR KILLED IN ANY OF THESE INSTANCES.
WHILE DRIVING, OVERHEAT ALARM ACTIVATED. ARROW ON HOT. MESSAGE SAID TURN OFF A/C IDLE ENGINE. I TURNED OFF A/C AND PLACED INTO NEUTRAL. HOT ARROW WENT DOWN. I PULLED OVER. TURNED CAR OFF FOR 15 SECONDS. RESTARTED. DROVE HOME WITH A/C OFF FOR 5 MILES WITH NO PROBLEMS. AT HOME. ENGINE NOT HOT. FLUID LEVEL. OK. I LOOKED ONLINE AND FOUND 119 COMPLAINTS FOR SAME ISSUE FOR SAME MODEL YEAR AND DOZENS FOR OTHER YEARS. WHY NO RECALL?
CAR HAD BEEN REPAIRED FOR A CRACKED RADIATOR. DIAGNOSTIC TEST SHOWED THAT TURBOCHARGER IS MALFUNCTIONING. UPON STARTING THE VEHICLE THERE WAS ISSUES WITH ENGINE THE ENGINE STALLING. UPON DRIVING THE ACCELERATION OF THE VEHICLE IS ABNORMAL, LOUD ENGINE NOISES UPON ACCELERATION AND AND CAR DOES NOT PICK UP SPEED AT A FAST ENOUGH RATE TO SAFELY MERGE INTO TRAFFIC AND NAVIGATE AT A SAFE SPEED.
VEHICLE EMITS A HAZARDOUS FUME FROM THE COOLANT RESERVOIR AND ENTERS THE CABIN WHEN HEATER IS USED. THIS IS USUALLY WHEN THE HEATER IS ON PARKED OR DRIVING. USUALLY AFTER THE CAR HAS HEATED UP TO NORMAL STANDARD.
COOLING SYSTEM CONTINUES TO LEAK AFTER BEING REPLACED FOR THE THIRD TIME NOW. THE CAR DOES NOT RETAIN COOLANT OR WATER TO KEEP THE ENGINE FROM OVERHEATING. THE CAR WILL OVERHEAT IF IT DOESN'T HAVE COOLANT OR WATER. I HAVE TO FILL THE RESERVOIR EACH TIME BEFORE DRIVING AND WHEN DRIVING I AM LIMITED TO ABOUT 8 HOURS WITHOUT THE AIR CONDITION ON.
WATER PUMP FAILED WHILE DRIVING
TL* THE CONTACT RENTED A 2015 CHEVROLET CRUZE. WHILE DRIVING AT UNKNOWN SPEEDS, THE GEAR SHIFT CHANGED TO THE MANUAL POSITION WITHOUT WARNING. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL ODOR COMING FROM THE AIR VENTS INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,500. THE CONSUMER STATED SHE HAD A HABIT OF RESTING HER ARM ON THE GEAR SHIFT, AND HAD DONE SO MANY TIMES. HOWEVER, THE LAST TIME HER ARM BRUSHED AGAINST THE GEAR SHIFT AND THE GEAR UNLOCKED. UPDATED 01/31/17*JB
ON 7/1/15, I WAS MOVING FORWARD AT ABOUT 5 MPH, WITH MY FOOT ON THE BRAKE, LOOKING FOR A PARKING SPOT IN A PARKING LOT. THE ENGINE SPEED SUDDENLY INCREASED AND THEN RETURNED TO A NORMAL LEVEL AFTER A FEW SECONDS. A SIMILAR INCIDENT HAPPENED ON 8/8 WHILE I WAS MANEUVERING INTO A PARKING SPOT TO PARALLEL PARK. WITH MY FOOT ON THE BRAKE, THE ENGINE SPEED INCREASED FOR ABOUT 5 SECONDS. THE SPEED RETURNED TO NORMAL AFTER I PUT THE CAR IN PARK. THE CHEVY DEALER EXAMINED THE CAR ON 8/11, BUT COULDN'T DUPLICATE THE PROBLEM. THEY SAID THERE WERE NO CODES OR BULLETINS REGARDING THIS PROBLEM. THEREFORE, THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME.
SOMETIMES WHEN SLOWING TO A STOP, THE CAR ENGINE ACCELERATES. I HAVE TO STEP ON BRAKES VERY HARD TO KEEP THE CAR FROM GOING FORWARD. ON NOVEMBER 5, 2015, I WAS SLOWLY PULLING INTO A PARKING SPACE AND THE CAR ACCELERATED, I STEPPED ON BRAKES REALLY HARD BUT THE CAR WENT FORWARD...INTO A STONE WALL. NO ONE CAN TELL ME WHAT THE PROBLEM IS SO I WIND UP STILL DRIVING A CAR THAT MAY DECIDE TO LURCH FORWARD INTO TRAFFIC, A WALL, ANOTHER CAR. THE VEHICLE IS AT THE DEALERSHIP NOW AND I AM WAITING TO HEAR ABOUT THE STATUS. I WAS TOLD BY THE SERVICE CENTER PERSON TO CALL GM AND TELL THEM THAT I HAVE A POTENTIAL PRODUCT LIABILITY CASE. I AM AT A LOSS AT WHAT TO DO.
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Quick Summary
The 2015 Chevrolet Cruze has 12 Power Train complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.