18 complaints reported

2016 Chevrolet Cruze UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
18
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Apr 2025

My husband was driving and noticed smoke coming from the engine so we pulled over and he lifted the hood and when he did we clearly saw a part of the Bosch manifold absolute pressure map sensor had come off and appeared to have melted off. I have taken it to a mechanic and have photos to show the exact parts.

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2025
Feb 2023

I have a 2016 cheavy cruise. It keeps overheating I have replaced the thermostat and thermostat housing and still have had issues with it overheating. I have done research and several cruises with this year have had the same issues.

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Feb 2023
Sep 2022

The turbo is messed up my car would not pull when stepping on the gas. Almost got in an accident on the freeway and hood started smoking. Spoke to a mechanic and said it was due to the turbo charger

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Sep 2022
Jan 2022

There was a recall on leaking antifreeze for previous Chevy Cruze years but that is also happening with my 2016 Cruze in the same way. My car would not warm up in the cold and would not clear the sight of my windshield over the ice, I waited about an hour for the sun due to lack of heat. While on my way my car then overheated while on the highway which created an even bigger safety issue. The problem has been recalled before on different Cruze year types, my mom had a 2013 Cruze with the same issue I am experiencing. It has not been inspected yet by those listed but when I add more coolant it is empty within an hour of just sitting there. The only light is when it was overheating, but I’ve been having to refill my antifreeze repeatedly and unsure as to why until I discovered the previous recall information and it sounded like my exact issue.

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Feb 2022
Jun 2021

I HAVE A 2016 CHEVY CRUSE WITH 70,000 MILES AND AS OF 3-4-2021 I HAVE A CRACK ENGINE BLOCK. MY CAR AS BEEN SERVICED ACCORDING TO BOOKLET.I HAVE CALLED DANVERS CHEVROLET WHERE CAR WAS PURCHASED AND THEY ARE UNWILLING TO HELP. THIS IS A SERIOUS ISSUE AND I AM DISAPPOINTED THAT HERB CHAMBERS SELLS CUSTOMERS CARS THAT BREAK DOWN AFTER WARRANTY. CUSTOMER SERVICE AND MODEL OF CAR WAS DECISIVE IN MY PURCHASE OF THIS VEHICLE. MY EXPECTATIONS OF HERB CHAMBERS CUSTOMER SERVICE IS A LETDOWN. I COULD HAVE BEEN SERIOUSLY INJURED WHILE DRIVING WHEN THE CAR DIED IN THE BOURNE ROTARY

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2021
Aug 2020

P0171 CODE CONTINUES TO COME UP, VALVE COVER AND INTAKE MANIFOLD HAVE BEEN REPLACED MULTIPLE TIMES, WITHIN A WEEK BREAKS AGAIN.

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jun 2020
Jun 2020

MY OLD COMPANY EBARA INTL CORPORATION GOT A HOLD OF MY VIN NUMBER AND MESSED WITH THE COMPUTER SYSTEM. THEIR IT GUY RICK JOHAN

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jun 2019
Feb 2020

STABILITY OF DRIVING IS OFF, IDLING IS HARD AND SLIPS GEARS WITH LACK OF POWER AND ELECTRICAL IS GLITCHY. STARTED WHEN I WOULD DRIVE UP HILL AND DEALERSHIP CALLED IT INTERMEDIATE PROBLEM NOTHING DONE. NOW ITS ALL HAPPENING DAILY. SHIFT IS INTO THE RED ON RPM LACK OF POWER AND MY HEAD LIGHTS FLICKER AND RANDOMLY TRUNK OPENS.

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Feb 2020
Feb 2020

TURBO

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Feb 2020
Dec 2019

I OWN A 2016 CHEVY CRUZE LIMITED EDITION WITH LESS THAN 40,000 MILES AND MY RADIO HAS STOPPED WORKING. THE DISPLAY SCREEN AND PHONE CHARGER ARE ALL CONNECTED TO THE RADIO SO NONE OF THEM ARE CURRENTLY WORKING. I HAVE AN EXTENDED WARRANTY HOWEVER THE RADIO IS NOT COVERED. MY BIGGEST ISSUE IS THIS SHOULD BE COVERED UNDER THE 5YR WARRANTY ON THE CAR. I WAS TOLD BY THE DEALERSHIP THAT TO REPLACE IT WOULD COST $1206.34. EVEN THOUGH ONCE YOU GET USE TO THIS FEATURE YOU MISS IT WHEN IT'S NOT WORKING HOWEVER THIS DOES NOT HAVE ANY BEARING ON RUNNING THE CAR HOWEVER THE COST WOULD MAKE YOU THINK IT DOES. I THINK GM/CHEVROLET SHOULD STAND BEHIND THEIR PRODUCT AND REPLACE THE REPLACE THE RADIO. THE CAR IS ONLY A 2016 AND I HAVE OWNED 4 CHEVROLET CARS AND HAVE NEVER HAD THIS TYPE OF ISSUE. I'M NOT HAPPY ABOUT THIS IS ISSUE AND WOULD LIKE A BETTER RESOLUTION.

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jun 2019
Nov 2019

THE PROBLEM INVOLVES THE AUTO STOP/START FEATURE ON MY CAR. WHEN MY CAR IS IN DRIVE, THE BRAKE PETAL IS DEPRESSED, AND COMES TO A COMPLETE STOP, SAID FEATURE WILL ENGAGE AND SHUT THE ENGINE OFF. THE ANOMALY OCCURS WHEN THE BRAKE PETAL IS RELEASED AND THE ENGINE IS SUPPOSE TO REIGNITE; HOWEVER, MY CAR'S ENGINE WILL NOT COME BACK ON. INSTEAD THE CHECK ENGINE LIGHT WILL ILLUMINATE, AND THE ENGINE WILL TURN TO AN IDLE STATE. DURING THIS STATE, THE ELECTRONICS (RADIO, SCREEN DISPLAY, AND INSTRUMENT PANEL) STILL WORK, BUT THE CAR WILL NOT ACCELERATE. TO CORRECT THE PROBLEM, THE CAR MUST BE PUT IN PARK AND KEY MUST TURNED AGAIN TO START THE IGNITION. THE RATE AT WHICH THE PROBLEM OCCURS SEEMS TO BE SPORADIC. IT HAS OCCURRED AS OFTEN AS THREE SEPARATE TIMES IN TEN MINUTES, AND IT HAS GONE AS LONG AS TWO WEEKS WITHOUT BEFORE THE NEXT INCIDENT. THE LAST TIME THE ISSUE OCCURRED, I WAS SITUATED ON AN INCLINE STOPPED AT A TRAFFIC LIGHT. WHEN MY FOOT RELEASED THE BRAKE PETAL AND THE CAR MALFUNCTIONED, MY CAR PROCEEDED TO ROLL BACKWARDS DOWN THE INCLINE AND ALMOST COLLIDED WITH THE CAR BEHIND ME. I BRAKE BEFORE THIS HAPPENED. I PROMPTLY TOOK MY CAR TO THE SAME CERTIFIED CHEVROLET DEALERSHIP FOR THE THIRD TIME FOR THIS EXACT SAME ISSUE. THE DEALERSHIP HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM AND HAS BEEN UNSUCCESSFUL IN RECREATING THE ISSUE; HOWEVER, THE CARS FAULT REPORTING SYSTEM HAS PRODUCED ERROR CODES AS EVIDENCE THAT A PROBLEM EXISTS. I HAVE OPENED A CASE WITH CHEVROLET'S CUSTOMER SERVICE CENTER TO RECEIVE FURTHER HELP. I WAS DIRECTED TO GET A RENTAL CAR FROM ENTERPRISE, AND I WAS TOLD THE COST WOULD BE REIMBURSED FOR UP TO THREE DAYS. LATER THAT DAY I RENT A CAR. MY CASE WAS ELEVATED TO A HIGHER STATUS BECAUSE OF THE SAFETY CONCERN. TWO DAYS LATER, I RECIEVED A CALL FROM A SENIOR ADVISER STATING THAT MY RENTAL CAR COST WOULD NOT BE REIMBURSED.

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jul 2019
Dec 2018

LOSS OF COOLANT. UNABLE TO BE DETERMINED BY DEALER ON MULTIPLE OCCASIONS. I HAVE TO KEEP ADDING ANTIFREEZE. THERE ARE NO EXTERNAL LEAKS FOUND. LOSS OF HEAT WITH LOSS OF ANTIFREEZE.

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Aug 2018
Jul 2018

I WILL START WITH THIS HAS HAPPENED TWICE. I NO LONGER FEEL SAFE IN MY CAR, BUT THE MECHANIC CANNOT FIGURE OUT WHAT IS WRONG. MY CAR GOT STUCK AT 3,000 RPMS WHILE DRIVING IN TRAFFIC. WHEN I PUT MY FOOT ON THE BREAK THE CAR WOULD NOT COME TO A STOP IT KEPT BUCKING BUCKING FORWARD WITH THE ENGINE ROARING. I TRIED PUTTING THE CAR IN NEUTRAL AND THAT DIDN'T DO ANYTHING. I FINALLY PUT THE CAR IN PARK AND THE CAR FINALLY STOPPED MOVING, BUT WAS STILL REVVING AT 3,000 RPMS. I FINALLY HAD TO TURN THE CAR OFF. ONCE I TURNED THE CAR BACK ON THE GUAGES WERE WERE SWIPING BACK AND FORTH AND THEN FINALLY I HEARD A LOUD CLUNK AND THEN THE GAUGES WENT BACK TO NORMAL AND THE CAR WAS OKAY. I DID CHECK TO MAKE SURE THE GAS PEDAL WASN'T STUCK I PULLED IT UP WITH MY FOOT, BUT IT WAS UP ALL THE WAY SO THE I KNOW THE GAS PEDAL WAS NOT STUCK. THIS HAPPENED DURING RUSH HOUR TRAFFIC TWICE. I FEAR NEXT TIME I WILL NOT BE SO LUCKY. I'M 21 WEEKS PREGNANT AND I HAVE AN 11 YEAR CHILD THAT DRIVES OFTEN WITH ME. THIS IS NOT SAFE SOMEONE HAS TO DO SOMETHING.

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jul 2018
Jun 2018

WITHIN THE LAST THREE MONTHS THIS CAR HAS STOP WHILE I WAS DRIVING. IN APRIL I WAS MAKING A LEFT TURN AND IT STOP. MAY 29, WHILE I WAS DRIVING IT STOP ON A STRAIGHT STREET. JUNE 19 IT STOP NO A STRAIGHT STREET. I AM SO AFRAID TO DRIVE THIS CAR WHEN I GET IT BACK THE MECHANIC FIRST SAID IT WAS OUT OF GAS, BUT IT WAS NOT, THIS LAST TIME HE SAID IT STARTED AS SOON AS THEY TOOK IT OFF THE TOW TRUCK. I ASK HIM TO KEEP IT AND DRIVE IT, TODAY JUNE 21, HE CALLED AND SAID IT HAD STALLED AGAIN. HELP 66 YEAR OLD SCARED DRIVER

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jun 2018
Mar 2018

RECALL

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Oct 2018
Feb 2018

PROBLEM OF SICKENING, STRONG ODOR INSIDE THE CAR WHILE THE ENGINE IS RUNNING. SWEET SMELL OF COOLANT EMANATING FROM INSIDE THE DASHBOARD VENTILATION AREA SYSTEM. ODOR PERSISTS THROUGHOUT THE DRIVE. IT PERSISTS IN ALL SETTINGS OF VENTILATION, A.C., AIR, ETC. I HAVE BROUGHT THE CAR IN FOR REPEATED,FAILED ATTEMPTS BY THE CHEVY DEALERSHIP, LOU BACHRODT OF POMPANO BEACH, FL., TO CORRECT THE ISSUE ON 9/27/16, 11/07/16 AND 11/21/16. I BELIEVE THEY ONLY FUMIGATED THE CAR WITH AN ANTI-FUNGAL? RATHER THAN CORRECT THE SOURCE OF THE PROBLEM. THEY DID NOT ACKNOWLEDGE THERE WAS AN ISSUE EITHER WRITTEN ON MY WORK ORDERS OR WHEN I SPOKE WITH THE SERVICE REPS. MORE RECENTLY A SOUR, MOLDY ODOR IS PRESENT INSIDE THE VEHICLE BESIDES THE COOLANT LEAK ODOR. ORDINARILY, I DRIVE UNDER 10 MILES A DAY ON CITY STREETS AND THE ODORS PERSISTS THROUGHOUT.

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Aug 2016
Oct 2017

MY DAUGHTER WAS DRIVING ALONG A FREEWAY IN NORTH CAROLINA WHEN SHE NOTICED THE TIRE PRESSURE MONITOR WARNING FOR THE RIGHT FRONT TIRE WAS DISPLAYING IN RED, THAT ONLY 12 POUNDS OF AIR WAS IN THAT TIRE. SHE STOPS AT A GAS STATION AND CHECK THE TIRE WHICH APPEARED NORMAL.SHE GETS BACK ONTO THE FREEWAY AND WITHIN A FEW MILES, THE RIGHT REAR TIRE BLOWS OUT, COMPLETELY SEPARATING THE THREADED PORTION FROM THE REST OF THE TIRE. FORTUNATELY SHE WAS ABLE TO GET TO THE SHOULDER AND STOP THE VEHICLE. SHE CALLS HER BOYFRIEND WHO IS A POLICE OFFICER.WHEN HE ARRIVES ON THE SCENE, HE INSPECTS WHAT WAS LEFT OF THE TIRE AND COULD NOT FIND ANY PUNCTURES OR DAMAGE THAT MAY HAVE CONTRIBUTED TO THE PROBLEM.THE NEXT DAY, I TOOK THE VEHICLE TO DEALERSHIP WHERE SHE PURCHASED IT AND SPOKE WITH THE SERVICE MANAGER TRYING TO DETERMINED IF THERE IS A SAFETY ISSUE OR FAULTY TIRE. I WAS TOLD THAT BECAUSE SHE HAD HAD THE TIRES ROTATED SEVERAL WEEKS EARLIER, THE TIRES PRESSURE MONITORING SYSTEM SHOULD HAVE BEEN RE-REGISTERED.IN OTHER WORDS, THERE SYSTEM WAS STILL MONITORING THE TIRE WHICH HAD BEEN ROTATED FROM THE FRONT AS IF IT WAS STILL THERE, ONLY THIS TIRE IS NOW ON THE REAR OF THE CAR. THE INDICATION SHOWED THAT THE FRONT TIRE WAS LOW WHEN IN FACT, IT WAS THE REAR TIRE THAT NEEDED ATTENTION. I'VE SPOKEN TO 2 WALMART AUTO SERVICE MANAGES AND A GOODYEAR SERVICE MANAGER WHO ALL TOLD ME THAT THEY DON'T EVER RE-REGISTER A TIRE MONITORING SYSTEM WHEN THEY SERVICE A VEHICLE.THE WALMART GUYS SAID THAT THEY HAD NEVER HEARD OF SUCH A THING.I MAY BE NAIVE, BUT I TOO WAS UNDER THE IMPRESSION THAT THE SYSTEM AUTOMATICALLY REGISTERED THE TIRE THAT IS THERE, NO MATTER IF THEY WERE ROTATED. I SPOKE WITH A CHEVROLET SALES ASSOCIATE WHO SAID THAT THE CONSUMER IS NOT MADE AWARE OF THIS WHEN THEY PURCHASE A VEHICLE. SEEMS TO ME THAT THIS IS A FLAWED SYSTEM. TIRE ROTATION RE-REGISTERING. I HAVE PICTURES.

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Oct 2017
Nov 2016

2016 CHEVY CRUZE LMTD LTZ, DRVG DOWN HWY MIDDLE OF NO WHERE 5 HOURS FROM HOME 1T 1AM DRVG 70 MPH, TMS SUDDENLY SHOWS RIGHT FRONT PASSENGER TIRE WITH A TIRE PRESSURE OF 12LBS, NEAREST GAS STATION 10 MILES DOWN HWY, AS DRIVE THERE TIRE PRESSURE SLOWLY CREEPS UP TO 25 LBS BUT GOES NO HIGHER. GET TO GAS STATION, TIRE IS NOT DEFLATED, PURCHASE MANUAL TIRE GAUGE SHOWS TIRE PRESSURE AT 32LBS, TMS STILL SHOWING 25LBS EVEN AFTER RESTARTING CAR SEVERAL TIMES. GET BACK ON HWY AFTER DRVG FOR ANOTHER HOUR, TIRE PRESSURE GOES BACK TO 32LBS.

Type: Vehicle, Vehicle: 2016 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Mar 2016

Trend Over Time

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Quick Summary

The 2016 Chevrolet Cruze has 18 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.