2007 Chevrolet Equinox Fuel System

The contact owns a 2007 Chevrolet Equinox. The contact stated while driving 60 MPH, he began to smell an abnormal fuel odor inside the vehicle. The contact stated no warning light was illuminated. The contact stated that after arriving to his destination, he saw fuel leaking from the vehicle. The contact took the vehicle to an independent mechanic and was informed that the fuel module needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V459000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 108,000.

The contact owns a 2007 Chevrolet Equinox. The contact stated that at vehicle start-up, there was a strong gasoline odor inside the vehicle. The contact also stated that the vehicle would appear to lose nearly half a tank of gasoline approximately 1 to 2 hours after fill-up. The contact also stated that a friend who was also an independent mechanic had checked underneath the vehicle and discovered a small amount of gasoline that had spilled out of the fuel pump. The manufacturer was notified of the failure and informed her that the vehicle was not included in NHTSA campaign number: 12V459000 (Fuel System, Gasoline). The vehicle was not repaired. The failure mileage was 100,266.

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED UPON STARTING THE VEHICLE, THE VEHICLE WAS LEAKING GASOLINE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000.

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. AFTER THE CONTACT SHUT OFF THE VEHICLE, FUEL FUMES WERE PRESENT IN AND AROUND THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED FUEL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 9/2914*CN THE VEHICLE WAS FIXED. UPDATED 10/02/14

IN THE MORNING OF MAY 1, 2014, I WENT TO THE PARKING LOT TO GET THE EQUINOX TO BUY SOME GROCERIES. WHEN I WAS OPENING THE DOOR, I SMELLED GASOLINE. SO I LOOKED UNDER THE EQUINOX AND SAW A BIG WET SPOT UNDER THE FUEL TANK. I IMMEDIATELY BROUGHT THE EQUINOX TO AN AUTO REPAIR SHOP. IT WAS FOUND OUT THAT THE FUEL PUMP WAS LEAKING. SO I BOUGHT A NEW FUEL PUMP AND THE REPAIR WAS FINISHED ON MAY 3, 2014. I WOULD LIKE TO MENTION THAT ON JUNE 18, 2013, I BROUGHT THE EQUINOX TO THE CHARLES CLARK CHEVROLET FOR INSPECTION AFTER I RECEIVED A RECALL LETTER FROM GENERAL MOTORS FOR THE FUEL PUMP THAT WOULD LIKE. AFTER THE INSPECTION OF THE FUEL TANK AND FUEL PUMP, THE DEALER DECLARED NO LEAKS AND FOUND ALL WITHIN SPECS. I WAS MISLED BECAUSE THE FUEL PUMP LEAKED. BEING RECALLED, THE DEALER SHOULD HAVE CHANGED THE FUEL PUMP LEAKING OR NOT AND I WOULD NOT HAVE SPENT FOR THE REPAIR. I IMMEDIATELY FILED REIMBURSEMENT FROM THE DEALER AND I WAS TOLD THAT MY CLAIM WAS FORWARDED TO GENERAL MOTORS. UNTIL NOW (8/22/14) I HAVE NOT RECEIVED ANY REFUND. UPDATED 03/04/15. *JB

I HAVE A 2007 CHEVROLET EQUINOX AND STARTED NOTICING A FUEL SMELL COMING FROM THE REAR OF IT AS IT GETS WORSE AFTER DRIVING. I HAD A COBALT THAT HAD THE RECALL ON THE FUEL PUMP FOR THE SAME ISSUE SO I LOOKED INTO IT AND CALLED A FEW LOCAL DEALERS AND FOUND OUT THERE IS A RECALL ON THE EQUINOXES FOR IT AS WE'LL BUT IT IS ONLY IN CERTAIN AREAS AND MINE DOES NOT FALL INTO THE CATEGORY. I HAVE ALSO RESEARCHED AND FOUND OUT A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE BUT THE RECALL IS NOT BEING EXTENDED AND IT SHOULD BE SO NOW TO MAKE SURE IT DOESN'T CATCH ON FIRE I AM HAVING TO FIX THE PROBLEM MYSELF AND IT IS NOT CHEAP TO DO. *TR

I HAVE NOTICED A STRONG GAS SMELL AFTER DRIVING MY CAR. I AM NOW SCARED TO DRIVE IT & DON'T HAVE THE MONEY FOR AN EXPENSIVE REPAIR. *TR

VERY STRONG SMELL OF GAS IN MY GARAGE. MOVED MY VEHICLE OUTSIDE AND LET THE GARAGE AIR. PULLED MY CAR BACK INTO THE GARAGE AFTER A PERIOD OF TIME CLOSED THE GARAGE DOOR AND THE SMELL OF GAS WAS APPARENTLY COMING FROM THE RIGHT SIDE WHERE THE GAS CAP IS LOCATED. TOOK CAR TO CHEVROLET DEALER WAS TOLD MY GAS TANK WAS CRACKED COST WOULD BE $1500.00 GOT A SECOND OPINION WAS TOLD THE RETURN LINE OF THE FUEL PUMP WAS LEAKING AND NEEDED TO BE REPLACED. COST WAS $1068.00. *TR

VEHICLE SMELLED OF GASOLINE ODORS UNDERNEATH BECOMING WORSE DAILY UNTIL LEAKAGE WAS OBVIOUS BY GASOLINE PUDDLES ON GROUND DIRECTLY UNDER VEHICLE. AFTER NUMEROUS ATTEMPTS TO FIND A RECALL OR A SOLUTION TO MY PROBLEM I FINALLY RECEIVED INFORMATION FROM LOCAL GM DEALERS THAT THERE WERE NO RECALLS CONCERNING MY COMPLAINT EVEN THOUGH SEVERAL COMPLAINTS SIMILAR TO MINE HAD BEEN MADE. SO, I WAS LEFT WITH NO OTHER ALTERNATIVE BUT TO ATTEMPT TO FIX THE PROBLEM MYSELF. AFTER THE HOSES, CLAMPS, RESTRAINTS, AND TANK WAS REMOVED IT WAS APPARENT THAT I COULD NOT FIX IT SO I HAD A MECHANIC TO COME OUT, PROCEED WITH REMOVING AND REPLACING THE LEAKING LINES AND HOSES AND REASSEMBLING THE TANK BACK ONTO THE VEHICLE'S UNDERCARRIAGE. OF COURSE THIS WOULD END UP COSTING ME 9 ARMS AND 3 LEGS BUT AT THAT TIME THE CHEVROLET DEALER IN TUPELO MS. INFORMED ME THAT THERE WAS NO RECALL IN EFFECT FOR MY PROBLEM BUT THAT HIS STAFF WOULD BE MORE THAN HAPPY TO CHECK OUT MY PROBLEM AND FIX AND REPLACE ANY BROKEN AND OR DEFECTED PARTS BUT THEY WOULD ONLY DO SO IF AND WHEN I DELIVERED MY VEHICLE TO THEIR SHOP, ALSO AT MY EXPENSE. A FEW MONTHS AFTER ALL THIS HAPPENED AND A FEW MONTHS AGO, GM SENT OUT A BROCHURE STATING THAT THERE WAS INDEED A RECALL REGARDING MY SPECIFIC PROBLEM AND THAT I SHOULD TAKE IMMEDIATE ACTION TO GET MY VEHICLE TO THE GM DEALER (CLOSEST ONE FROM PONTOTOC BEING TUPELO - DEALERSHIP NAME WITHHELD) WHERE IT WOULD BE PROFESSIONALLY REPAIRED FREE OF ANY CHARGES TO ME. IF THERE INDEED IS OR EVER WAS A RECALL COVERING MY PROBLEM, SHOULDN'T THERE ALSO BE A REINSTATEMENT FEE ASSOCIATED WITH IT FOR VICTIMS THAT HAVE BEEN MISINFORMED OR WHO'S PROBLEM INITIATED BEFORE THE ACTUAL RECALL WENT INTO EFFECT OR IS THIS JUST ANOTHER WAY THE AUTO COMPANIES MAKE MORE MONEY OFF THE SAME INDIVIDUALS THAT PAID THE PRICE TO BAIL THEM OUT IN THE FIRST PLACE? CONCERNED CITIZEN (TAXPAYER). *TR

TL * THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT SMELLED FUEL OUTSIDE THE VEHICLE UPON STARTING THE IGNITION AND THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. AN INDEPENDENT MECHANIC STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A CRACK ON THE FUEL PUMP MODULE, WHICH CAUSED A FUEL LEAK. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE).THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

I AM SMELLING A STRONG GAS SMELL WHILE MY VEHICLE IS PARKED. I HAVE READ THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM. I HAVE READ THAT IT IS A PROBLEM WITH A CRACKED FUEL MODULE. IS THERE A RECALL ON THIS? I AM ON A VERY TIGHT BUDGET AND CANNOT AFFORD A HUGE REPAIR BILL. I AM GOING TO TAKE IT TO A LOCAL REPAIR SHOP FOR A DIAGNOSIS AND ESTIMATE FOR REPAIR. IF THERE IS A RECALL, COULD SOMEONE SEND ME INFORMATION ON THIS? *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICED, THE MECHANIC NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 48,000. UPDATED 03/13/13*LJ UPDATED 04/23/2013*JS

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE BUT THERE WERE NO SIGNS OF A LEAK. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 55,907. UPDATED 03/26/13*LJ

UPON SMOKE TEST OF FUEL SYSTEM IT WAS FOUND THAT FUEL IS LEAKING FROM FUEL LINE WHERE THE FUEL LINE MEETS THE FUEL PUMP ON TOP OF THE FUEL TANK. I WAS ADVISED THAT THIS IS A SAFETY ITEM AND TO SEE IF THIS IS AN ITEM UNDER WARRANTY THROUGH THE DEALERSHIP. I DID RECEIVE A TECHNICAL SERVICE BULLETIN FOR THIS ISSUE. *TR

AFTER PARKING MY CAR, I STEPPED OUTSIDE AND NOTICED THAT MY CAR SMELLED LIKE GASOLINE. WHEN I TOOK MY CAR TO THE MECHANIC, THEY TOLD ME THAT THE FUEL PUMP HAD A CRACK AND WAS LEAKING FUEL WHICH WAS CAUSING THE SMELL AND A POTENTIALLY DANGEROUS SITUATION. THE MECHANIC SAID THAT HE HAD SEEN THIS BEFORE WITH OTHER CHEVROLET EQUINOX VEHICLES LIKE MINE. I ASKED THE MECHANIC TO FIX THE VEHICLE AND I WOULD INVESTIGATE IF THIS IS A KNOWN ISSUE WITH THIS PARTICULAR MAKE/MODEL. IT SEEMS IT IS A KNOWN PROBLEM AND THE VEHICLE WAS PART OF A REGIONAL RECALL BY GENERAL MOTORS. *TR

NOTICED A STRONG SMELL OF GAS COMING FROM THE VEHICLE WHEN PARKED. HAD TO MOVE IT OUT OF GARAGE AS SMELL WAS EXTREMELY STRONG AND SPREAD THROUGHOUT MY TWO STORY HOME. I TOOK CAR IN TO INDEPENDENT GARAGE REPAIR FOR SERVICE ONE MILE FROM MY HOME IMMEDIATELY ON 09/27/2013 AT 06:00 P.M. CLOSEST DEALERSHIP IS NINE MILES FROM MY HOME. FOUND THAT THE PLASTIC PART OF THE FUEL PUMP MODULE WAS CRACKED AND COST $545.23 FOR A NEW FUEL PUMP MODULE AND $350.00 LABOR. TOTAL COST INCLUDING SUPPLY FEES AND TAX, $942.06. FOUND OUT THERE IS A RECALL FOR THIS VERY SAME ISSUE. I WILL BE CALLING GM FOR REIMBURSEMENT AND CAN ALREADY ENVISION THEIR REFUSAL AS THEY CLAIM THEY MUST INSPECT VEHICLE AND DO THE REPAIR. I LIVE IN TEXAS AND AM THE ORIGINAL PURCHASER OF THIS VEHICLE IN TEXAS. *TR

VEHICLE WAS PURCHASED AND REGISTERED IN MICHIGAN. CAR STARTED SMELLING STRONG OF GASOLINE. FUEL STARTED LEAKING OUT OF THE VEHICLE. NO ACCIDENT OR DAMAGE HAD OCCURRED PRIOR TO THE GAS TANK LEAKING. VEHICLE WAS TAKEN TO THE DEALER AND THE FUEL PUMP/FUEL MODULE HAD TO BE REPLACED. IT WAS FOUND THAT THERE WAS A CRACK IN THE FUEL PUMP, CAUSING IT TO LEAK GAS AND COULD OF CAUSED A FIRE. THE RECALL NUMBER #12V459000 SHOULD INCLUDE MICHIGAN ON THE STATES LISTED. I HAVE JUST RECENTLY (WITHIN THE WEEK) HAD THIS FUEL PUMP REPLACED, AND THE DEALERSHIP DID NOT KNOW OF THIS RECALL AND I HAD TO PAY TO HAVE IT FIXED. *TR

I STARTED SMELLING GAS IN MY VEHICLE AND IT DID NOT GO AWAY. I COULDN'T SEE ANY PLACE WHERE IT WAS LEAKING SO TOOK IT TO MY MECHANIC. HE SAID THE GAS TANK IS LEAKING ON BOTH SIDES AND IT WOULD HAVE TO BE REPLACED. *TR

SEVERAL HEAT WAVES IN CT CAUSING CRACK IN FUEL PUMP MODULE. NOT ON RECALL LIST PER GM HOWEVER SHOULD BE FOR ANY SAFETY ISSUE SUCH AS THIS. SMELLED STRONG GAS ODOR AFTER DRIVING HOME FROM WORK. TOWED TO DEALER FOLLOWING MORNING -- AFRAID TO DRIVE, ONLY TO BE TOLD THAT THE FUEL PUMP MODULE NEEDED REPLACING. DEFINITELY A GAS LEAK. NOT COVERED BY RECALL LIKE OTHER STATES. HUGE COST TO FIX. *TR

WE STARTED SMELLING GAS IN EARLY MAY 2012. WHEN THE WARNING LIGHT CAME ON, WE TOOK IT INTO A MECHANIC, WHO DETERMINED IT WAS THE FUEL MODULE THAT WAS CRACKED AND LEAKING AND WE PAID A SMALL FORTUNE TO GET IT REPLACED. IN OCTOBER OF THAT YEAR, GM ANNOUNCED A RECALL FOR THIS EXACT PROBLEM, BUT HAS REPEATEDLY SAID OUR VIN IS NOT ON THE LIST. I CANNOT SEE HOW THIS IS POSSIBLE. WHY IS THE RECALL FOR JUST A FEW STATES? WE LIVE IN OKLAHOMA, BUT THE RECALL IS FOR TEXAS. HOW IS THIS POSSIBLE? WHY IS NO-ONE PUSHING FOR A NATIONWIDE RECALL, AND WHY CAN WE NOT GET REIMBURSED FOR THE COSTS OF OUR REPAIRS? I HOPE YOU CAN HELP. *TR

I STARTED SMELLING GAS WHILE DRIVING AND EVEN WHEN IT WAS PARKED. WHEN I TRIED TO ACCELERATE OR DRIVE UPHILL IT WOULD SPUTTER AND CHOKE LIKE IT WASN'T GETTING ENOUGH GAS.

2007 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL PUMP PROBLEMS. *SMD THE CONSUMER STATED GM DID REFUSED TO ACKNOWLEDGE, THERE WAS A PROBLEM WITH HER VEHICLE, IN WHICH A RECALL HAD BEEN ISSUED FOR HER MODELS AS WELL AS OTHERS. THE CONSUMER STATED SHE [AY FOR THE REPAIRS PRIOR TO LEARNING ABOUT THE RECALL. THE CONSUMER STATED GM DID REFUSED TO ACKNOWLEDGE, THERE WAS A PROBLEM WITH HER VEHICLE, IN WHICH A RECALL HAD BEEN ISSUED FOR HER MODELS AS WELL AS OTHERS. THE CONSUMER STATED SHE [AY FOR THE REPAIRS PRIOR TO LEARNING ABOUT THE RECALL. HOWEVER, GM INFORMED THE CONSUMER, HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.

2007 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO DEFECTIVE FUEL PUMP MODULE RECALL NOTICE. *SMD WHEN THE CONSUMER CONTACTED THE DEALER, HE WAS INFORMED, THE REPLACEMENT PARTS WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT SMELLED GASOLINE FUMES INSIDE THE VEHICLE CABIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *TR