2015 Chevrolet Equinox Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
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The ref air bag sensor appeared in my 2015 Chevy Equinox today. My vehicle has not been in a car accident as of today 1/24/26. None of my airbags have been deployed at all. I would like to report this defect and I would like Viva Chevrolet in El Paso Texas to be notified since that is the dealership where I purchased based my vehicle. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hello, on September 5, 2025 I was driving my 2015 Chevy equinox. I was in a collision while driving my 2015 equinox going at a speed of 60 mph on a highway. On the day of the collision i hit a cargo truck that was carrying vehicles an it completely destroyed the front of my 2015 chevy equinox despite the severity of the impact. None of the airbags deployed. Fortunately me and my daughter did not sustain any injuries but I agree strongly that air bags should have deployed by the severity and location of the impact. This could have been more dangerous if someone else had been in the vehicle or if the wreck was slightly worse. My vehicle was viewed by the police at scene but no one else. There was no warning lights or messages prior to the accident. I am submitting this report because I believe the airbag system may have failed and I wanna make sure this is investigated I still have the vehicle and can provide photos and further details if needed.
There is a warning to service airbag. I took to dealership there is a recall on thus issue for certain vins, but not mine. They said my sensor under passenger seat is defective and would cost $1800+ to fix. I don't understand if this is a known issue and recall for some vehicles...why not mine?
Car received a front impact and airbags did not deploy despite the alert on the dash saying “service airbags” immediately after collision. Seat belts engaged though.
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving at various speeds on a several occasion, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.
Drivers seat back rest air bag randomly deployed when I was in park, in my driveway taking my seat belt. Bruised my arm/ side of body pretty good. I had no idea how that could happen however, I connected my scanner tool to the car and come to find out I had 7 air bag/srs codes. After that happened all of my seat belts locked up, and per the scanner, it says a few other air bags have deployed but they haven't. This happened a while ago, (wife's car) and I haven't had time to reach out about it. I still drive it just to work and back but I disconnected the srs module in fear of the air bags the scanner tool said deployed WILL deploy while I'm driving. No previous codes or air bag light were shown before that occurred along with no previous repairs or modifications at the time were done besides regular maintenence. Hasn't been inspected but the light is still on, they're hard codes that can't be cleared, and the deployed air bag/seat back cover is still present.
When starting my vehicle I get a message on the dash that service is needed for the airbag. I took my vehicle to a chevy dealer and a diagnostic test was performed. I have not had the work done at this time. However I know it is needed and in the process of scheduling an appointment. I have always owned Chevy's and have never had a problem with the airbags. I know this is a safety issue and should be a concern for the company. I truly think this should be on the recall list. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The service airbag sensor is constantly going off. It scares me, I am afraid it will explode
MY PASSENGER SIDE AIRBAG WILL GO OFF SAYING IT IS NOT WORKING EVEN WHEN PEOPLE ARE SITTING IN IT. THIS IS A SAFETY HAZARD AND SHOULD BE A COVERED COST AT GM SHOULD REPAIR AND NOT THE CONSUMER
MY PASSENGER SIDE AIRBAG WILL GO OFF SAYING IT IS NOT WORKING EVEN WHEN PEOPLE ARE SITTING IN IT. THIS IS A SAFETY HAZARD AND SHOULD BE A COVERED COST AT GM SHOULD REPAIR AND NOT THE CONSUMER.
The contact owned a 2015 Chevrolet Equinox. The contact stated that while driving at 45 mph, another vehicle in front of the contact's made a left turn but the contact was not able to brake in time and rear-ended the other vehicle. No air bags were deployed. The contact was transported by ambulance for a compression fracture on her vertebrae. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
WE HIT A DEER GOING 70 MPH LAST NIGHT ON INTERSTATE 10 HEADED WESTBOUND , UPON IMPACT THE AIRBAGS DID NOT GO OFF. WE SMELLED SOMETHING THAT SMELLED LIKE IT WAS BURNING, IT WAS THE IGNITER TO THE AIRBAGS. NOW THE CAR IS GIVING US A SERVICE AIRBAG MESSAGE ON THE SCREEN. OUR AIRBAGS ALL FAILED TO DEPLOY.
AIR BAG SERVICE
WHILE IN MY GARAGE I GO GET INTO MY 2015 CHEVY EQUINOX LTZ. I START IT UP AND THEN ON THE DIC A MESSAGE SHOWED SAYING SERVICE AIR BAG. *TR
THE AIRBAG MODULE NEEDS REPLACING AT 109000 MILES AND COST $1100.00. WARRANTY IS EXPIRED. *TR
I WAS DRIVING HOME FROM WORK.WHILE MAKING A TURN MY CAR WAS UNABLE TO BRAKE. I SLAMMED INTO A TELEPHONE POLE WHICH MY AIRBAGS DID NOT DEPLOY. MY CAR HIT THE POLE A HARD RIGHT. MY HEAD AND NECK WAS PUSH FORWARD EXTREMELY FAST CAUSING TRAUMA.
TAKATA RECALL HIT CAR BROAD SIDE 7000+DAMAGE AIRBAG DIDN'T DEPLOY IT WAS IN MOTION IN TOWN ON JUNE 24 2019
SERVICE AIRBAG DASH LIGHT/ALARM COMES ON EVERY 10 SECONDS WHETHER SOMEONE IS IN THE SEAT OR NOT. WAS TOLD THAT I NEEDED TO REPLACE THE PASSENGER SIDE PRESENCE DETECTOR AND MODULE.
TAKATA RECALL: MY CAR WAS INVOLVED IN A 3 CAR CRASH AT THE CORNER OF 28TH AVE N AND 4TH ST. N ON DECEMBER 14, 2018. I WAS IN THE MEDIAN WAITING TO CROSS ONCOMING TRAFFIC WHEN I PERCEIVED THE LANES WERE CLEAR AND PROCEEDED TO CROSS THE ROAD. I WAS T-BONED BY AN ONCOMING DODGE AVENGER, INTO THE FRONT END OF A JEEP WRANGLER AND PUSHED INTO A STOP SIGN. MY AIRBAGS FAILED TO DEPLOY BUT THE AVENGER'S PASSENGER AND DRIVER AIRBAGS DEPLOYED.I WAS TAKEN TO BAYFRONT ER BY AMBULANCE AND ADMITTED TO TRAUMA DEPARTMENT SUFFERING A STERNUM FRACTURE AND COMPRESSED CHEST INJURIES. MY LEFT HAND ALSO SUFFERED A POSSIBLE FRACTURE. THE POLICE REPORT IS NOT FACTUAL. IT STATES MY AIRBAGS WERE DEPLOYED BUT FROM THE PICTURE YOU CAN CLEARLY SEE THEY WERE NOT AND THE INSURANCE ADJUSTER WILL TESTIFY THAT THEY WERE NOT DEPLOYED.
THE PASSENGER SEAT AIRBAG SENSOR LIGHT GOES ON EVERY FEW SECONDS. IT DOES NOT MATTER IF ANYONE IS IN THE SEAT OR IT IS EMPTY. IT JUST STARTED OUT OF THE BLUE AND I AM READING THAT OTHER OWNERS ARE HAVING THE SAME ISSUE. THIS ONLY HAPPENS WHEN THE VEHICLE IS MOVING.
PASSENGER SIDE AIRBAG PANEL HAS BEEN DETACHING ITSELF. POPPING IT BACK IN BUT IT CONTINUES TO FALL OFF ON ONE END. AFRAID IT MIGHT GO OFF AT RANDOM WHEN SOMEONE SITTING IN PASSENGER SEAT.
TAKATA INFLATORS PASSENGER AIR BAG SERVICE LIGHT IS ON. THIS HAS BEEN DINGING EVERY MILE TO ALERT US SINCE JULY 18, 2018. IT STARTED ON1-40 NEAR GATLINGBURG, TN. WE LISTENED TO THE DING DING DING ALL THE WAY HOME TO FRANKLIN, OH - OVER 6 STRAIGHT HOURS AND ARE STILL LISTENING TO THE DING DING DING EVERYTIME WE DRIVE THIS EQUINOX. TOOK IT IN FOR SERVICE AND FOUND OUT THERE WAS A RECALL FOR THIS MODEL AND YEAR BUT WE DID NOT RECEIVE A RECALL NOTICE. WARRANTY EXPIRED BY A FEW WEEKS. THIS IS COSTING US OVER $800 TO HAVE IT REPLACED. WE FEEL THIS IS A SAFETY MANUFACTURING DEFECT THAT WE HAVE NO CONTROL OVER. WE'VE BEEN DRIVING IT SINCE THE ALERT STARTED JULY 18TH, 2018. TOOK US TWO WEEKS TO GET INTO THE DEALERSHIP AND NOW WE'RE WAITING FOR THE PART TO COME IN. WE ARE DRIVING A VEHICLE THAT COULD POSSIBLE BE DANGEROUS. CONTACTED CHEVY CUSTOMER SERVICE AND WERE TOLD THEY COULD NOT HELP US AND CHEVROLET WOULD NOT BE PAYING TO HAVE THE AIRBAG REPLACED BECAUSE OUR VIN # WAS NOT ON THE RECALL. NO PROBLEM WITH OUR DEALERSHIP - STILL WAITING ON THE PART. PLEASE LET US KNOW WHAT'S GOING ON WITH THE RECALL AND WHY WE WERE NOT NOTIFIED. THANKS
SERVICE AIR BAG LIGHT COMES ON EVERY 10 SECONDS. CAR HAS NEVER BEEN IN AN ACCIDNET
AFTER AN ACCIDENT, THERE WAS SIGNIFICANT DAMAGE TO THE FRONT END INCLUDING PART OF THE FRAME. INSIDE THE VEHICLE HOWEVER, NONE OF THE AIRBAGS DEPLOYED AT TIME OF THE ACCIDENT. THE VEHICLE WAS LATER TOTALED DUE TO THE SIGNIFICANT DAMAGE TO THE MOTOR, PART OF THE FRAME AND FRONT END.
VEHICLE WAS STRUCK IN THE FRONT AND RIGHT SIDE BY ANOTHER VEHICLE AS DRIVER WAS CROSSING A TWO-LANE CITY HIGHWAY. THE SEAT BELTS WERE ON,BUT NONE OF THE FRONT OR SIDE AIRBAGS DEPLOYED.THE DRIVER SUFFERED A MILD CONCUSSION AS A RESULT OF BEING THROWN AROUND AND BRUISED LEG. PASSENGER WAS THROWN AROUND,ALSO, RESULTING IN BOTH BEING CHECKED OUT AT THE ER.THE VEHICLE WAS DECLARED A TOTAL LOSS BY INSURANCE COMPANY.
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Quick Summary
The 2015 Chevrolet Equinox has 27 Air Bags complaints on file. 11 crashes have been reported. Review the timeline above for detailed owner experiences.