2023 Chevrolet Equinox Fuel System

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at approximately 65 MPH, he observed a "reduced engine power " message appear and the check engine warning light illuminated. Additionally, the vehicle lost power. The vehicle was steered to the side of the road, where the vehicle stalled. The vehicle was not able to restart immediately, but it restarted 45 minutes later, the failure persisted. The vehicle was then taken to an independent mechanic, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately five months later. The contact stated that during the last failure the vehicle was not able to be restarted. The vehicle was towed to the same independent mechanic, where it was diagnosed that the fuel pump and the entire fuel pump system needed to be replaced. The vehicle was not repaired due to the parts being on a national backorder. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.

The contact owns a 2023 Chevrolet Equinox. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was restarted; however, while the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred while driving on a four-lane busy highway. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 39,000.

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at 45 MPH and exiting a ramp to merge onto the highway in oncoming traffic, the contact depressed the accelerator pedal and the vehicle failed to respond as intended. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed with a failed high-pressure fuel pump module. The vehicle was not repaired. The contact was informed that the parts to complete the repair were unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.