2023 Chevrolet Equinox UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Unable to respond to text messages verbally whenever you get a text. Initially the driver could accept and reply thru the radio if so desired but now this function does not work as before. Both the dealer and Chevrolet have not resolved the issue. Three case numbers have been assigned (9-14405693026, 9-14415635001, & 9-1445732776) without resolving the issue. The vehicle is well within warranty mileage. There is no safe way to safely respond to a text.
my vehicles OnStar and connected applications associated with remote access to vehicle has Created a Geo fence and automation to my home which had a breach causing my vehicle to be stolen in my house and all devices within the access
When auto stop is engaged and letting off the brake the vehicle jumps forward when the engine starts again. In previous vehicles with this feature the vehicle never "jumped" forward.
2023 Equinox tires lock up on cloverleaf on/off ramps when being flat towed behind a motorhome. The safety concern has occurred several times on cloverleaf on/off ramps. Proper procedures for flat towing per GM user manual do not resolve the problem. The Blue Ox towing package was installed by professionals. Dealership has been in contact with General Motors technician and no solution has been found. Safety of passengers in motorhome as well as other vehicles on the roadways are put at risk for accident due to skidding and visible tire smoke of Equinox. The skidding and visible smoke tire are concerns as excessive forces to the hitch, tow bar and baseplate as well as the Equinox front suspension and electronic system could compromise safety. It's likely a cumulative effect of repeated tire lock ups could accelerate and compromise safety even further. Internet research has yielded similar safety concerns for this same problem with no solution from GM. On September 7, a phone call complaint was filed with GM; we are awaiting a case number. Letters including a detailed chronology were mailed to the Chevrolet dealership and GM on September 9. Please contact me if you wish to see this information.
See Uploaded file.
Went to the grocery store, bought $300 worth of stuff, loaded it all in the back. Driving home, one of the bags full of bottles of wine fell over. Upon arriving home, tried to slowly and partially open the lift gate to prevent items from falling out. Hit button to open lift gate. With left hand, tried to slow down the opening while with right hand, reached in to catch loose bottles. Apparently my providing resistance to slow the opening was interpreted as some kind of "problem" causing the opening to reverse and causing the lift gate to close on my right arm. I now have a large abrasion and bruise on my right arm where the lift gate tried to eat my arm. If the lift gate had a manual opening, I could have opened it at my desired speed but there is only an automatic opening with its default speed. When this is combined with the automatic reversal, you have a people eater. I tried to report this to Chevrolet but could not find anything in their many websites where a safety issue can be reported.
The van shuts off automatically after 15 minutes idling, I went in a store and left a senior in the back seat that the door was in child safety mode and the when the auto shut off, he almost suffocated from the heat. and wasn't able to open door. I felt he is safe since I left the engine on. Why is not installed a sensor that detects body heat in the auto and keeps the car Running. Years ago, a baby was allowed in infant seat in the front and much less babies were forgotten in the Vehicle the same question again Why is not installed a sensor that detects body heat in the auto and keeps the car Running.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2023 Chevrolet Equinox has 7 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.