38 complaints reported

2002 Chevrolet Impala SERVICE BRAKES, HYDRAULIC

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
38
Crashes
3
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jan 2012

THE TRACTION CONTROL AND THE ABS LIGHT ILLUMINATED INTERMITTENTLY. THE CAR WAS TAKEN TO A LOCAL MECHANIC WHERE THE ABS HUB ASSEMBLY WAS REPLACED, BUT THE FAILURE HAS REAPPEARED. THE TRACTION CONTROL AND THE ABS WARNING LIGHTS CONTINUED TO ILLUMINATE INTERMITTENTLY. THEY STAY ON UNTIL THE MOTOR IS TURNED OFF THEN RESTARTED. THE FAILURE MILEAGE WAS ABOUT 85,000 AND THE CURRENT MILEAGE IS 87000. *TT

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2012
Mar 2011

MY ABS LIGHT STAYS ON AND HAVING AN ISSUE WITH THE BRAKES, MAKING AWFUL GRINDING NOISE WHILE DRIVING ON A STRAIGHT AWAY. DOES IT RATHER ROADS ARE WET OR DRY. THIS IS VERY DANGEROUS . I HAVE READ MANY MANY OWNERS OF THE 2002 CHEVY IMPALAS ARE HAVING THIS ISSUE. THE PROBLEM NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY INJURED OR RESULT IN A FATALITY.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2010
Jul 2010

LOW BRAKE FLUID LEVEL LIGHT CAME ON 2002 CHEVY IMPALA, BACKING OUT OF DRIVEWAY. REPAIR SHOP 1 MILE AWAY. BRAKE LINE RUSTED AND SPLIT. REPLACED ALL BRAKE LINES, BECAUSE OTHER SIDE WAS RUSTING AND SHOP AFRAID OF FAILURE ON OTHER LINE AFTER FLUSH AND FILL. SO REPLACED ALL LINES. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2010
Mar 2009

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TWO REAR BRAKES WERE RUSTED AND WORN DOWN TO THE POINT THAT ONLY HALF OF THE BRAKE SHOES WERE USED. THE ROTORS AND BRAKES WERE REPLACED. A FEW MONTHS AFTER THE REPAIRS, HE HEARD A NOISE AND NOTICED THAT THE TWO FRONT BRAKE SHOES HAD SPLIT INTO TWO PIECES. THE TWO FRONT BRAKES, ROTORS, AND BRAKE SHOES WERE ALL REPLACED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 55,000.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2007
Nov 2008

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WOULD PULSATE AND THE STEERING COLUMN TURNED SLIGHTLY TO THE LEFT AND RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE ROTORS WERE WARPED AND NEEDED TO BE TURNED. THE VEHICLE WAS REPAIRED. APPROXIMATELY SEVEN MONTHS LATER, THE ROTORS HAD TO BE TURNED AGAIN. THE FAILURE HAS PERSISTED FOR THE PAST THREE YEARS. THE VEHICLE HAS NOT BEEN REPAIRED SINCE AUGUST OF 2008. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS RELATED TO HIS VIN; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WAS 25,000.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2004
Oct 2008

TRACTION CONTROL PANEL WOULD LIGHT UP WHEN THERE WASN'T ANY SNOW. A FEW MONTHS LATER THE WARNING WOULD BE TO "SERVICE TRACTION CONTROL", WOULD SHUT DOWN THE ABS. CAR WAS SERVICED, BAD WHEEL BEARING. COST $427.00. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2008
May 2008

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED EXCESSIVELY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN RESURFACED THE BRAKE ROTORS. TWO YEARS LATER, THE FAILURE RECURRED. THE VEHICLE HAS NOT BEEN REPAIRED BECAUSE HE WAS NOT PROVIDED WITH A SUFFICIENT EXPLANATION AS TO WHY THE ROTORS INTERMITTENTLY FAILED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 24,009 AND CURRENT MILEAGE IS 42,363. UPDATED 06/09/08 *BF THE ROTORS WERE WARPED. UPDATED

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2005
Apr 2008

I HAVE A 2002 CHEVROLET IMPALA WITH THE ABS/TRACTION CONTROL WARNING LAMP ON PROBLEM. THIS PROBLEM CAN BE INTERMITTENT. THE CAR HAS APPROXIMATELY 98,764 MILES ON IT. THE PROBLEM WAS FIRST NOTICED AT ABOUT 89,000 MILES. THERE IS AN ASSORTED AMOUNT OF SYMPTOMS THAT GO ALONG WITH THIS ISSUE. THIS PROBLEM IS DANGEROUS AND COULD POSSIBLY RESULT IN AN ACCIDENT. HERE ARE THE SYMPTOMS YOU MAY EXPERIENCE YOU MAY HAVE ONE OR MORE OF THE FOLLOWING SYMPTOMS: 1. AFTER START UP (WITHOUT THE BRAKE PEDAL DEPRESSED) THE ABS/TRACTION LAMP MAY OR MAY NOT COME ON. THIS IS TEMPERATURE DEPENDENT COLD START OR HOT RESTART (IT SEEMS TO OCCUR MORE FREQUENTLY AT THE BOTH EXTREMES). 2. THE ABS BRAKES MAY CYCLE ON JUST DURING NORMAL BRAKING. THIS MAY CAUSE THE VEHICLE TO UNEXPECTEDLY PULL TO THE RIGHT. 3. THE ABS BRAKES MAY CYCLE ON WHILE MAKING A SLOW RIGHT HAND TURN WITH THE BRAKES APPLIED LIGHTLY. 4. THE ABS BRAKES MAY CYCLE ON WHEN TRAVELING ON A STRAIGHT ROADWAY AT ABOUT 40 MPH AND THEN COMING TO A SLOW STOP WITH THE BRAKE PEDAL LIGHTLY APPLIED. 5. THE ABS/TRACTION CONTROL LAMP MAY COME ON WHILE TRAVELING IN LIGHT AND HEAVY RAIN. THIS MAY ALSO OCCUR AFTER RUNNING THE CAR THOUGH AN AUTOMATIC CAR WASH. IT SHOULD BE NOTED THAT YOU MAY HEAR THE ABS PUMP MOTOR CYCLE A NUMBER OF TIMES (USUALLY 3) BEFORE THE INDICATOR LAMPS COME ON. TECHNICAL INFORMATION: THE FOLLOWING FAILURE CODES MAY BE STORED IN THE EBCM SEE BELOW: C1216 ELECTRONIC BRAKE CONTROL MODULE COMMANDED PRESSURE RELEASE IS TO LONG. C1221 LF WHEEL SPEED SENSOR INPUT SIGNAL IS 0. C1222 RF WHEEL SPEED SENSOR INPUT SIGNAL IS 0. C1223 LR WHEEL SPEED SENSOR INPUT SIGNAL IS 0. C1224 RIGHT REAR WHEEL SPEED SENSOR INPUT SIGNAL = 0. C1225 LEFT FRONT EXCESSIVE WHEEL SPEED SENSOR VARIATION. C1226 RIGHT FRONT EXCESSIVE WHEEL SPEED SENSOR VARIATION. C1232 LEFT FRONT WHEEL SPEED SENSOR CIRCUIT IS OPEN OR SHORTED. C1233 RIGHT FRONT WHEEL SPEED SENSOR CIRCUIT IS OPEN OR SHORTED. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2007
Apr 2008

I HAVE A 2002 CHEVROLET IMPALA WITH THE ABS/TRACTION CONTROL WARNING LAMP ON PROBLEM. THIS PROBLEM CAN BE INTERMITTENT. THE CAR HAS APPROXIMATELY 98,764 MILES ON IT. THE PROBLEM WAS FIRST NOTICED AT ABOUT 89000 MILES. THERE IS AN ASSORTED AMOUNT OF SYMPTOMS THAT GO ALONG WITH THIS ISSUE. THIS PROBLEM IS DANGEROUS AND COULD POSSIBLY RESULT IN AN ACCIDENT. HERE ARE THE SYMPTOMS YOU MAY EXPERIENCE YOU MAY HAVE ONE OR MORE OF THE FOLLOWING SYMPTOMS: 1. AFTER START UP (WITHOUT THE BRAKE PEDAL DEPRESSED) THE ABS/TRACTION LAMP MAY OR MAY NOT COME ON. THIS IS TEMPERATURE DEPENDENT COLD START OR HOT RESTART (IT SEEMS TO OCCUR MORE FREQUENTLY AT THE BOTH EXTREMES). 2. THE ABS BRAKES MAY CYCLE ON JUST DURING NORMAL BRAKING. THIS MAY CAUSE THE VEHICLE TO UNEXPECTEDLY PULL TO THE RIGHT. 3. THE ABS BRAKES MAY CYCLE ON WHILE MAKING A SLOW RIGHT HAND TURN WITH THE BRAKES APPLIED LIGHTLY. 4. THE ABS BRAKES MAY CYCLE ON WHEN TRAVELING ON A STRAIGHT ROADWAY AT ABOUT 40 MPH AND THEN COMING TO A SLOW STOP WITH THE BRAKE PEDAL LIGHTLY APPLIED. 5. THE ABS/TRACTION CONTROL LAMP MAY COME ON WHILE TRAVELING IN LIGHT AND HEAVY RAIN. THIS MAY ALSO OCCUR AFTER RUNNING THE CAR THOUGH AN AUTOMATIC CAR WASH. IT SHOULD BE NOTED THAT YOU MAY HEAR THE ABS PUMP MOTOR CYCLE A NUMBER OF TIMES (USUALLY 3) BEFORE THE INDICATOR LAMPS COME ON. TECHNICAL INFORMATION: THE FOLLOWING FAILURE CODES MAY BE STORED IN THE EBCM SEE BELOW: C1216 ELECTRONIC BRAKE CONTROL MODULE COMMANDED PRESSURE RELEASE IS TO LONG. C1221 LF WHEEL SPEED SENSOR INPUT SIGNAL IS 0. C1222 RF WHEEL SPEED SENSOR INPUT SIGNAL IS 0. C1223 LR WHEEL SPEED SENSOR INPUT SIGNAL IS 0. C1224 RIGHT REAR WHEEL SPEED SENSOR INPUT SIGNAL = 0. C1225 LEFT FRONT EXCESSIVE WHEEL SPEED SENSOR VARIATION. C1226 RIGHT FRONT EXCESSIVE WHEEL SPEED SENSOR VARIATION. C1232 LEFT FRONT WHEEL SPEED SENSOR CIRCUIT IS OPEN OR SHORTED. C1233 RIGHT FRONT WHEEL SPEED SENSOR CIRCUIT IS OPEN OR SHORTED. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2007
Mar 2007

TL*- THE CONTACT STATED THAT THE 2002 CHEVROLET IMPALA'S PASSENGER SIDE FRONT BRAKE LINE RUSTED. WHILE BACKING OUT OF THE DRIVEWAY ON 3/15/07 HE NOTICED THAT WHEN APPLYING THE BRAKES THEY FELT SOFT AND DRIFTED TO THE FLOOR. HE GOT OUT OF THE VEHICLE AND CHECKED THE GARAGE FLOOR AND NOTICED SPOTS OF BRAKE FLUID. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY INFORMED THE CONTACT THAT THERE A DETERIORATING BRAKE FLUID LINE TO THE RIGHT FRONT WHEEL. THE DEALERSHIP STATED THAT THE RIGHT FRONT BRAKE LINE WOULD HAVE TO BE REPLACED DUE TO RUST. THE CONTACT INFORMED THE SERVICE MANAGER TO KEEP ALL OF THE PARTS THAT WERE REPLACED. THE FAILURE MILEAGE WAS 79,995, AND THE CURRENT MILEAGE WAS 80,000 >AK CONSUMER PROVIDED COPY OF PICTURES AND INVOICE. UPDATE *4/23/07 **TR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2007
Oct 2006

DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THE VEHICLE PULSATES UNTIL STOPPED. THE DEALER REPLACED THE PADS AND ROTORS TWICE BUT THIS HAS NOT REMEDIED THE PROBLEM.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2006
Aug 2006

BRAKES. *NM

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2003
Jan 2006

DT*: THE CONTACT STATED THAT THE VEHICLE'S BRAKE ROTORS PULSATED AT 11,000 MILES. THE DEALERSHIP REFACED THE ROTORS AND THE PROBLEM REOCCURRED AT 33,000 MILES. THE DEALERSHIP REFUSED TO INSTALL NEW ROTORS BUT REFACED THE ROTORS A SECOND TIME. THE ROTORS BEGAN PULSATING A THIRD TIME. THE DEALERSHIP INFORMED THE CONTACT THAT THE 2005 MODEL OF THE SAME VEHICLE HAD EXPERIENCED SIMILAR BRAKE PROBLEMS.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2006
Dec 2005

2002 IMPALA BRAKES PULSATE WHILE ON A HILL. *TS THE CONSUMER WAS TOLD THE ROTORS WERE WARPED AND RUSTY. *JB

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 1901
Oct 2005

CONSUMER BRAKES BEGAN TO VIBRATE, BRAKES WERE CLEANED AND LATER REPLACED. *TS THE DEALER HAS RESURFACED THE REAR ROTORS, REPLACED THE FRONT DISC PADS, REPLACED BOTH REAR ROTORS TWICE, CLEANED RUST OFF THE REAR ROTORS, CLEANED THE BRAKING SURFACE AND CLEANED THE FRONT ROTOR SURFACES. THE TRUNK HANDLE CAME OFF IN THE TRUNK. *NM

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2005
Aug 2005

2002 IMPALA DEVELOPED A PROBLEM DUE TO IMPROPER AND UNSAFE BRAKE PADS AND ROTORS.****NO ANSWER REQUIRED***. *MR THE BRAKE PADS AND ROTORS HAVE BEEN REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TOT EH DEALER TO HAVE THE ORIGINAL PADS AND ROTORS REPLACED UNDER WARRANTY. THE CONSUMER HAD ANOTHER REPAIR FACILITY LOOK AT THE BRAKES AND THEY BELIEVED THAT THE PADS WERE TO SMALL AND THAT THE ROTORS WERE NOT HEAVY ENOUGH FOR THE WEIGHT AND SIZE OF THE VEHICLE. THE SECONDS SET OF PADS AND ROTORS ALSO FAILED AND AT THAT TIME THE DEALER ADMITTED THAT THERE WAS A PROBLEM WITH THE SIZE AND WEIGHT OF THE ROTORS AND PADS. THE CONSUMER REQUEST REIMBURSEMENT FOR THE FIRST BRAKE JOB. *NM

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2005
Jul 2005

EXPERIENCED A PULSING IN THE BRAKING OF THE CAR. CONTACTED THE DEALERSHIP, THEY INSPECTED THE BRAKES AND ROTORS, SAID IT WOULD NOT BE COVERED UNDER WARRANTEE. I RETURNED TO MY SHOP (WHERE I WORK) AND THEY TURNED THE ROTORS FOR ME. THIS WAS LAST YEAR. NOW THE PULSING IS BACK. I AM GOING TO CONTACT THE DEALERSHIP AND INFORM THEM OF THE RETURNING PULSATION. SEE WHAT THEY SAY, HAS ANYONE GOTTEN THE DEALERSHIP TO FIX THE PROBLEM???

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2005
Jun 2005

DT: CONSUMER HAS REPLACED THE BRAKE PADS HIMSELF. FIRST, THE BRAKES WERE GRABBING AND THEN THEY STARTED MAKING NOISE. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND AFTER THEY HEARD THE NOISE, THEY TOLD HIM IT WAS THE BRAKES. CONSUMER TOOK THE VEHICLE HIMSELF AND CHANGED THE BRAKE PADS, HE KEPT THE OLD ONES AND THEY WERE UNBOUNDED. CONSUMER CALLED THE MANUFACTURER, AND WAS TOLD THAT THEY WOULD COVER THE REPAIR, BUT THE DEALER REFUSED BECAUSE CONSUMER DIDN'T HAVE HIS SERVICE WORK DONE WITH THEM. CONSUMER WAS TOLD THAT BECAUSE OF WHERE HE LIVES THE BRAKE PADS MALFUNCTIONED FASTER. CONSUMER STATED THAT THERE WERE APPROXIMATELY 36,000 MILES ON THE BRAKE PADS.*AK

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2005
Jun 2005

OUR 2002 CHEV IMPALA IS A VACATION AND LONG TRIP VEHICLE, VERY LITTLE CITY DRIVING. AT FIRST WE DROVE IT VERY LITTLE, THEN THE FIRST WINTER WE DROVE IT AND PARKED IT IN THE GARAGE TILL SPRING. THE VEHICLE THEN GAVE US PROBLEMS WITH SHIMMY AND SHAKING ALONG WITH NOISY GRINDING WHEN STOPPING. I TOOK IT TO A DEALER UNDER WARRANTY AND THEY SAID IT HAD WARPED ROTORS AND THEN TURNED ALL 4 ROTORS DOWN AT 19755 MILES. THEN IN JUNE OF 2005 I TOOK IT BACK IN BECAUSE OF A CONSTANT GRINDING SOUND WHEN BACKING UP AND THE SHIMMY WHEN BRAKING WAS RETURNING MORE EVERYDAY. THE DEALER THEN TELLS ME THAT IT IS OUT OF WARRANTY AND THAT IT NEEDS 4 NEW ROTORS BECAUSE THEY ARE WARPED AND PITTED. THIS IS A PEP CAR FROM THE COMPANY AND I MISTAKENLY THOUGHT THAT IT WAS STILL UNDER WARRANTY TILL END OF JULY. I WAS INFORMED THIS IS NOT TRUE AND THAT THE REPAIR WILL BE $732. THIS VEHICLE HAS 30,335 MILES ON IT AND HAS HAD BAD ROTORS AND STOPPING SINCE WE STARTED TO DRIVE IT IN 2002/03 WINTER AND THEN PARKED IT TILL SPRING OF 2004. THIS I BELIEVE IS A DEFINITE SAFTEY HAZARD AND ACCORDING TO THE SERVICE ADVISOR THEY SEE THIS PROBLEM ON THE IMPALAS AND THE MALIBUS ALOT. ACCORDING TO THE ADVISOR GM WILL NOT LET THEM REPLACE THE ROTORS ONLY TURN THEM TO SPECS. THIS I EQUATE TO GETTING OPEN HEART SURGERY AND ONLY USING BANDAIDS AND TAPE TO CLOSE THE ARTERIES AND INCISIONS. I AM TOTALLY DISGUSTED WITH THE QUALITY AND SERVICE WORK DONE BY GENERAL MOTORS. INFERIOR PARTS AND SUBSTANDARD MATERIALS SEEM TO BE THE WAY TO GO AT GM TO GET THEIR REQUIRED PROFITS AT CUSTOMER EXPENSE. THE ADVISOR SAYS THAT THE ROTORS THEY FOUND WERE THE CHEAPEST AND MANUFACTURED IN CHINA. I DON'T THINK THE CHINESE CARE MUCH ABOUT PROVIDING AMERICANS CONSUMERS WITH A QUALITY PRODUCT. GM IS SELLING US OUT FOR THEIR BOTTOM LINE AND WE SUFFER AS THE END USER WHO WILL BE THE INJURED PARTY IF THE PARTS FAIL ON THE ROADS OF AMERICA.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2005
May 2005

DT: ABOUT 12,000 MILES WHEN THE CONSUMER STEPPED ON THE BRAKES THE CAR WOULD SHAKE AND VIBRATE. THE CAR WAS TAKEN BACK TO THE DEALER AND THE BRAKES WERE FIXED. AT 29,000 MILES THE PROBLEM STARTED AGAIN, THE CAR WOULD SHAKE AND VIBRATE WHEN BRAKE PRESSURE WAS APPLIED. THE CONSUMER WASN'T SATISFIED WITH THE DEALER SO THE CONSUMER TOOK THE CAR TO HIS OWN MECHANIC. THE MECHANIC REPLACED THE ROTORS AND THE PADS. THE FRICTION MATERIAL ON THE PAD SEPARATED FROM THE METAL BACKING. THE MECHANIC HAD NEVER SEEN THIS IN A VEHICLE BEFORE. THE MILEAGE IS LOW AND THE CAR HAS BEEN VERY WELL TAKEN OF. THERE IS ONLY AN ADULT DRIVER THAT USES THE VEHICLE. *JB UPDATED 11/16/2005. *NM

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2003
Apr 2005

2002 IMPALA LS HAS A DISC BRAKE PROBLEM . DISCS REQUIRED RESURFACING AFTER 15000 MILES. THE PROBLEM RETURNED AFTER 5000 MILES. THE FIRST RESURFACING WAS DONE UNDER NEW CAR WARRANTY. UPON RETURNING THE SECOND TIME I ASKED THAT THE DISCS BE REPLACED. DEALER REFUSED, AND SAID THAT THE PROBLEM WAS NOW MINE SINCE EVEN THOUGH HE FAILED TO FIX THE PROBLEM THE WARRANTY PERIOD WAS OVER. SINCE THE PROBLEM OCCURRED UNDER WARRANTY, AND HE FAILED TO FIX IT, I REFUSED TO HAVE THE DISC RESURFACED AGAIN. THIS IS A PROBLEM UNDER NHTSA 10012633 CALLED BRAKE ROTOR ALLOWABLE THICKNESS AFTER RESURFACING. DEALER DOESN'T KNOW OR DOESN'T CARE. I COMPLAINED TO CHEVROLET, THEY SIDED WITH THE DEALER, AND GAVE ME A NUMBER 1-328237740, BUT NO SATISFACTION. I BELIEVE THIS IS A SAFETY DEFECT WHICH CHEVROLET IS IGNORING.*AK

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2003
Feb 2005

TRACTION CONTROL OFF LIGHT CAME ON . ALSO THE ABS LIGHT CAME ON.I TURNED THE VEHICLE OFF. A SHORT WHILE LATER THE LIGHTS CAME ON AGAIN. I TOOK THE VEHICLE INTO MATTHEW HARGREAVES CHEVROLET. 2000 E. 12 MILE RD. P. O. 278, ROYAL OAK, MI 48068 PHONE 248-398-8800 FAX 248-398-0867. THEY TOLD ME THE LEFT REAR ABS SPEED SENSOR HAD AN OPEN CIRCUIT. SO THEY HAD TO REPLACE THE LEFT REAR WHEEL BEARING HUB ASSEMBLY. THE VEHICLE ONLY HAD 39,020 MILES, AND WAS PURCHASED ON JANUARY 14, 2002.*AK

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2005
Jun 2004

AT AROUND 10000 MILES, AFTER BRAKING AT AN INTERSECTION, HEARD A LOUD SQUEALING SOUND COMING FROM LEFT FRONT TIRE. TOOK CAR TO DEALERSHIP AND THEY SAID THE CALIPER HAD SEIZED. THEY REPAIRED THE CALIPER, REPLACED THE BRAKE PAD AND TURNED BOTH FRONT ROTORS. NOW AT 47000 MILES, AGAIN AFTER PULLING AWAY FROM AN INTERSECTION, WITH NO PREVIOUS INDICATORS, I HEARD A HORRIBLE METAL ON METAL GRINDING SOUND AND VEHICLE WAS BARELY DRIVABLE TO GET OFF THE ROAD. TOOK THE CAR BACK TO DEALERSHIP, AND THEY SAID THAT THE LEFT INSIDE BRAKE PAD WAS PRACTICALLY GONE EVEN THOUGH THERE WAS NO NOISE FROM A WEAR INDICATOR, AND AS A MEASURE OF "GOOD FAITH" THEY WOULD REPLACE THE CALIPER, BUT BECAUSE THE LEFT ROTOR WAS DAMAGED, I WOULD NEED TO AGAIN HAVE BOTH FRONT ROTORS TURNED BEFORE NEW FRONT PADS COULD BE INSTALLED. DEALER DENIES ANY RESPONSIBILITY OR FAULT FOR NOT HAVING REPLACED THE DEFECTIVE LEFT FRONT ROTOR IN THE FIRST PLACE. I'M STUCK WITH A $200 BILL FOR NEW FRONT BRAKES WITHOUT ANY WARNING FROM A BRAKE WEAR INDICATOR, OR ANY OBVIOUS PULLING, SHIMMY OR OTHER NORMAL INDICATORS THAT NEW BRAKE PADS MIGHT BE REQUIRED. *LA

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2004
Dec 2003

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING ABS FAILED. DEALER NOTIFIED.*AK

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2003
Aug 2003

CONSUMER STATES THAT WHEN APPLYING BRAKES STEERING WHEEL SHIMMIES EXCESSIVELY, AND HEARS A GRINDING NOISE. DEALER ADVISED CONSUMER THAT NEW BRAKE PADS AND ROTORS WERE NEEDED. VEHICLE ONLY HAS 26000 MILES.*AK

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC

Trend Over Time

Complaints by year

Quick Summary

The 2002 Chevrolet Impala has 38 SERVICE BRAKES, HYDRAULIC complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.