2004 Chevrolet Impala Steering

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE STEERING WHEEL WHILE TURNING IN EITHER DIRECTION. NHTSA CAMPAIGN NUMBERS: 09E005000 (STEERING) AND 08E063000 (STEERING) WERE REFERENCED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

I HAVE REPLACED THE POWER STEERING PUMP BUT STEERING WHEEL STILL HARD TO TURN, THIS HAS BEEN GOING ON SINCE EARLY 2014

WHILE DRIVING STRAIGHT POWER STEERING FAILED, HAD TO MAN HANDLE. WAS DRIVING THRU FLOODED ROAD. *TR

THE INTERMEDIATE SHAFT IS DEFECTIVE AND CLUNKS WHEN TURNING AND LOW SPEEDS. *TR

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT A CLUNKING SOUND EMITTED FROM THE STEERING COLUMN WHILE DRIVING OVER BUMPS OR WHILE TURNING. THE FAILURE RECURRED AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. AN AUTHORIZED DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09E005000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

2004 IMPALA, CLUNKING NOISE IN STEERING. SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL. IT HAS PROGRESSIVELY GOTTEN WORSE. NOW I HAVE SLIGHTLY LOOSE STEERING WITH NOTICEABLE PLAY IN THE STEERING. THANKS FOR STANDING BEHIND KNOWN MANUFACTURING PROBLEMS GM! WILL BE MY LAST GM AUTOMOBILE. *TR

CLUNKING NOISE FROM STEERING COLUMN. I KNOW IT IS THE INTERMEDIATE STEERING SHAFT AGAIN. IT WAS REPLACED IN NOV. 2007 AND HAS RECURRED 20,000 MILES LATER IN NOV. 2009. DEALER TRYING TO MAKE ME PAY FOR IT AGAIN. *TR

STEERING RACK,FIXED ON 8/27/09 ON 3/29/10 CANNOT STEER TO LEFT, LIMITED ON RIGHT TWICE TURNING TO LEFT CAR COULD NOT ALMOST HAD ACCIDENT WITH ON COMING CARS AND PARKED CARS CAR TOWED TO MY MECHANIC,SAYS WORK WAS DONE ON THIS, TO TAKE BACK TO THEM. HAD TO TOW TO DEALERS. WAS THE STEERING RACK ONCE MORE.

2004 CHEVROLET IMPALA POWER STEERING LOCKS MAKING DRIVER UNABLE TO TURN CAR DURING RAIN OR DRIVING THROUGH PUDDLES. STARTED OUT HAPPENING ONLY A SECOND OR TWO, BUT GOT PROGRESSIVELY WORSE. SEVERAL TIMES, ENGINE CUT OFF, OR I HAD TO CUT IT OFF TO BE ABLE TO RESTORE POWER STEERING. HAD IT "FIXED" BY DEALER WHO REPLACED CLUSTER. IT DID IT AGAIN THE VERY NEXT RAIN. NO ACCIDENT BUT A "NEAR MISS" BECAUSE I COULD NOT GET OUT OF THE WAY OF A CONSTRUCTION SITE DUMP TRUCK. I WAS TOLD I WAS DRIVING THROUGH PUDDLES TOO FAST. I LIVE IN FLORIDA, AND THERE IS A LOT OF RAIN AND POOR DRAINAGE. OTHER CARS GOING SPEED LIMIT WERE NOT HAVING THIS PROBLEM. IT IS VERY DANGEROUS, AS I DRIVE A CARPOOL OF FOUR CHILDREN TO SCHOOL. I AM SURE A MANUFACTURE PROBLEM, SINCE I SAW OTHER SIMILAR COMPLAINTS ON TWITTER *CN *TR

OWN 2004 CHEVROLET IMPALA. HAD VEHICLE INSPECTED FOR PULSATING FEEL IN STEERING SHAFT IN 10-10-2005,08-31-06,01-24-07 AND FINALLY 12-27-08. STEERING SHAFT WAS LUBRICATED ON 08-31-06 FOR INSUFFICIENT LUBRICATION. NOW CHEVROLET DEALER SAYS I NEED TO REPLACE THE INTERMEDIATE STEERING SHAFT AFTER MY WARRANTY HAS EXPIRED! PLEASE REFER TO NHTSA CAMPAIGN ID NUMBER 08E063000 COMPONENT: STEERING. THANK YOU FOR YOUR ATTENTION INTO THIS MATTER. *TR

BEGAN NOTICING CLICKING IN STEERING DURING TURNS. MY 2004 HAD APPROXIMATELY 21,000 MILES ON IT AT THAT TIME. TOOK IT TO DEALER WHO TEST DROVE IT AND COMMENTED THAT CHEVROLET HAS HAD AN ON-GOING PROBLEM WITH THE STEERING SHAFT. A FIX WOULD COST OVER $300. I WROTE SEVERAL LETTERS TO GM ASKING WHY I WAS ASKED TO PAY FOR REPAIRS ON AN ITEM THEY SOLD KNOWING IT WAS DEFECTIVE. THEY EVENTUALLY OFFERED TO PAY HALF THE COST OF THE REPAIRS. I HAD IT REPAIRED BY THE DEALER AT A COST OF AROUND $140. AFTER DESCRIBING IT TO FRIENDS WHO ALSO OWNED CHEVY'S (TRUCKS) THEY COMMENTED THAT THEIRS WAS DOING THE SAME THING. MADE US WONDER WHY A RECALL WASN'T ORDERED.. *TR

THERE IS A CLICKING SOUND COMING FROM THE STEERING COLUMN WHEN TURNING ...STARTED AFTER ABOUT 25,000 MILES......IT ALWAYS OCCURS, EVERYTIME, AND IS VERY ANNOYING. *TR

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHEN DRIVING OVER SPEED BUMPS AT VARIOUS SPEEDS, THE CONTACT HEARD A LOUD VIBRATION AND CLUCKING NOISE IN THE STEERING COLUMN. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE OUTER HUBS, TIE RODS, AND INTERMEDIATE SHAFTS. HOWEVER, THE NOISE AND VIBRATIONS STILL OCCUR WHEN DRIVING OVER VARIATIONS IN THE ROAD. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 53,592 AND CURRENT MILEAGE WAS 74,472.

TL* -THE CONTACT COMPLAINED ABOUT THE STEERING COLUMN COUPLER. GMC HAS KNOWN FOR YEARS THAT THIS PART WAS POORLY DESIGNED, BUT FAILED TO COVER MAINTENANCE/REPLACEMENT ON IT. THE SOLUTION WAS TO CHARGE $165 + TO GREASE THE COUPLER AT THE CONTACT''S EXPENSE. GM C WAS FULLY AWARE OF A PROBLEM, AND DID NOT BRING IT TO THE CONTACT'S ATTENTION, AND THEN CHARGED THE CONTACT TO FIX IT TEMPORARILY. *AK

STEERING RACK FAILURE. CAUSING STEERING WHEEL TO LOCK UP. *TR

CLUNKING NOISE IN FRONT END STEERING , WENT TO DEALER WAS TOLD I WOULD HAVE TO REPLACE STEERING PART THAT WAS BEGINNING TO SEIZE , I THINK THAT THIS IS A REAL SAFETY ISSUE SEEING THAT IF THE STEERING SEIZED I WOULD BE UNABLE TO STEER THE CAR. *NM

2004 CHEVY IMPALA HAS A CLUNK NOISE IN STEERING COLUMN WHEN TURNING. *NM

WHEN TURNING THE STEERING WHEEL THERE IS A CLUCKING SOUND COMING FROM THE FRONT END> IT SOUNDS LIKE SOMETHING IS LOOSE. TOOK IT TO THE CHEVY DEL. AND WAS TOLD THAT THEY KNOW ABOUT THE PROBLEM THAT ALL IMPALAS MAKE THIS NOISE AFTER SO MANY MILES. THEY SAID THEY WOULD HAVE TO REPLACE THE STEERING SHAFT. THIS CAR HAS 50,000 MILES AND THEY TELL ME THEY STEERING SHAFT NEED TO BE REPLACED. THIS TELLS ME THEY HAVE A PROBLEM WITH THEIR PARTS AND THEY KNOW THERE IS A PROBLEM AND THEY DO NOT WANT TO FIX IT. NOW STEERING SHAFTS SEEM TO ME TO BE A VERY IMPORTANT PART OF THE CAR AND THAT IF IT FAILS SOMEONE IS GOING TO GE HURT. SO DOES THIS MAKE IT A SAFETY PROBLEM? *NM

USED VEHICLE PURCHASE - CLUNK IN STEERING UPON TURNING - BUT NOT ALL THE TIME. CONCERNED THIS IS A SAFETY ISSUE. WHAT IF STEERING GOES OUT? *NM

VEHICLE WITH 34943 MILES HAS CLICKING FEELING IN STEERING WHEEL WHEN TURNING. DEALER REPACKED INTERMEDIATE STEERING SHAFT TO FIX PROBLEM. *JB

FRONT END- ABOUT ONE WEEK AFTER PURCHASING VEHICLE FROM A DEALERSHIP, THE FRONT END FELT LIKE IT WAS GOING TO FALL IN. THE WHEELS FEEL LIKE THEY WERE GOING TO ROLL OFF, THERE'S A CLICKING NOISE WHEN STEERING WHEEL IS TURNED. FEELS LIKE THE FRONT END IS GOING TO FOLD IN. TOLD INTERMEDIATE SHAFT 100% SAFE TO DRIVE AND STILL WAITING FOR PART FOR ABOUT A MONTH NOW. WHEN DID PROBLEM FIRST GET REPORTED TO CHEVY? WHEN ARE CONSUMERS GOING TO BE MADE AWARE? AFTER PURCHASING VEHICLE TO FIND THEY HAVE A PROBLEM? *JB

ODOMETER 1120 MILES - CHEVROLET IMPALA LS - PURCHASED NEW IN JUNE, 2004. SITUATION: AS I WAS EXITING THE LIE VIA THE WOODHAVEN BLVD OFF RAMP GOING WESTBOUND, I WAS GOING THE RECOMMENDED SPEED LIMIT (20 MILES PER HOUR). AS I WAS FOLLOWING THE CURVE OF THE ROAD, THE STEERING WHEEL SUDDENLY JERKED TO THE LEFT, DIRECTING THE CAR TOWARDS THE ROADSIDE CURB. IN TURNING THE STEERING WHEEL TO THE RIGHT TO CORRECT, THERE WAS A LOT OF RESISTANCE AND IT WAS HARD TO TURN. THE FRONT LEFT WHEEL HIT THE CURB. THE CAR MOVED OFF THE CURB IN THE DIRECTION TO THE RIGHT. THE CAR FELT LIKE IT WAS GRINDING METAL AND SLOWED DOWN CONSIDERABLY. DAMAGE: MY INSPECTION OF THE CAR REVEALED THAT THE FRONT DRIVERS SIDE WHEEL WAS PUSHED BACK IN ITS FRAME TOWARDS THE REAR OF THE CAR. THE RIM OF THE WHEEL WAS SCRATCHED AND SMALL CHUNKS OF THE TIRE WERE RIPPED OFF. THE BACK DRIVERS SIDE TIRE APPEARED TO BE SCRAPED AS WELL. I AM UNSURE OF BODY OR FRAME DAMAGE. REPAIR: BUMPER COVER, LT FENDER, LT APRON PANEL, ENGINE CRADLE - PULL & ALIGN STEERING GEAR & LINKAGE, LT ROCKER MOLDING. REPLACED: LT FRONT LINER, LT FRONT & REAR ALLOY WHEELS, LT FRONT TIRE, LT FRONT LOWER CONTROL ARM BUSHING, LT AXLE ASSEMBLY 3.8 LITER, LT STRUT SOFT RIDE, LT OUTER TIE ROD, LT INNER TIE ROD PILLARS - ROCKER & FLOOR, CORROSION PROTECTION. OLD PART AVAILABILITY - NO. JB

RECALL O4V-287.*MR THE VEHICLE THE CONSUMER RENTED HAD STEERING PROBLEM WHICH RESULTED IN A CRASH. LATER THE CONSUMER FOUND OUT ABOUT A RECALL ON THE VEHICLE. *NM

WHILE ACCELERATING/COASTING STEERING PULLED TO THE RIGHT/LEFT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

THERE ARE NO THINGS THAT LEAD UP TO THE THE STEERING PROBLEM. THE PROBLEM IS WITH CAR THAT HAS 3018 MILES ON IT I SHOULD HAVE NO PROBLEMS. THE STEERING CLICKS WHEN TURNED TO THE LEFT AND RIGHT. DEALER WILL GET ME A RENTAL CAR IF THE CAR WARRENTY WORK IS MORE THEN 2 HOURS OR CAR NEEDS TO BE KEPT OVERNIGHT. *AK