33 complaints reported

2009 Chevrolet Impala ELECTRICAL SYSTEM,AIR BAGS

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
33
Crashes
2
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Jul 2022

The contact owns a 2009 Chevrolet Impala. The contact stated while driving at various speeds, the seat belt warning light illuminated and remained illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Passenger Presence sensor module needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2022
Mar 2021

SAFTEY AIR BAG ...LIGHT COME ON AND STAYS ON

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2021
Aug 2020

PURCHASED VEHICLE AND THE FOLLOWING DAY THE RIGHT FRONT HEADLIGHT WENT OUT AND HAD TO BE TAKEN IN FOR ELECTRICAL PROBLEM. LATER ABOUT 4 MONTHS AFTER PURCHASE THE AIR BAG IN THE FRONT PASSENGER SEAT STARTED TO MAKE A KNOCKING SOUND AND THEN STOPPED. JUST RECENTLY IT BEGAN MAKING THE KNOCKING SOUND AGAIN WHEN I OPEN MY CAR DOOR, AS WELL AS CLOSE IT. IT LASTS ABOUT 3 MINUTES AND THEN STOPS.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2020
Nov 2019

FOR OVER A YEAR NOW, AN AIRBAG RED LIGHT COMES ON SPORADICALLY ALONG WITH A BEEPING NOISE. I CAN'T AFFORD THE HUNDREDS OF DOLLARS THE LOCAL DEALERSHIP REQUIRES TO CHECK IT OUT TO SEE IF IT IS THE DRIVERS SIDE OR PASSENGER AIR BAG. I JUST WANT TO KNOW IF IT IMPOSES ANY DANGER. THEY SAY IT MAY ME JUST A FAULTY SYSTEM AND THAT IT DOESN'T NECESSARILY MEAN THAT THE AIRBAG WOULDN'T DEPLOY IN AN EMERGENCY. BUT THEY HAVE TO TAKE THE WHOLE FRONT SIDE OUT TO CHECK. THE LABOR TIME IS QUITE PRICE. ALSO, WHEN USING MY REMOTE, THE DOOR LOCKS STAY LOCKED OFF AND ON. NO RHYME OF REASON. IT HAS BEEN GOING ON FOR OVER A YEAR; BUT YOUR FORM HERE MAKES ME PUT JUST ONE DATE DOWN IN ORDER TO PROCEED.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2018
Jul 2019

AIRBAG LIGHT STAYS ON AND IT HAS A AIRBAG MESSAGE ON THE DASH THE IGNITION SWITCH DOESN'T WORK THE CAR WON'T TURN OVER

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2019
Apr 2019

WHILE DRIVING ON A STREET, THE AIRBAG SERVICE LIGHT ILLUMINATED AND WARNING INDICATOR FOR THE RED AIRBAG SIGN DISPLAYED. CHECKED ALL CONNECTIONS AND DROVE IT TO THE DEALERSHIP. THEY SAID THEY FIXED THE PROBLEM BUT THEY DID NOT.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2019
Mar 2019

DOOR LOCKS WORK INTERMITTENTLY WITH REMOTE, ESPECIALLY OVER 75 DEGREES. USUALLY DRIVER DOOR LOCK BUT CAN BE ANY. ALL STILL WORK MANUALLY. THIS CAN BE VERY DANGEROUS BECAUSE HANDICAPPED PEOPLE ARE OFTEN IN THIS VEHICLE AND CAN'T GET OUT ON THEIR OWN. ALSO INTERMITTENTLY DEPENDENT ON HOW HOT IT IS THE SERVICE PASSENGER AIRBAG LIGHT COMES ON BUT OFTEN DISAPPEARS. THIS STARTED SOON AFTER THE SO CALLED AIRBAG RECALL WAS DONE.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2018
Feb 2019

2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO ILLUMINATED PASSENGER SIDE AIRBAG LIGHT. *LD *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2016
Nov 2017

"SERVICE AIRBAG" WARNING DISPLAYED ON DASHBOARD. DEALERSHIP DENIES THIS IS A COMMON PROBLEM AND SAYS THERE IS NO RECALL. NUMEROUS COMPLAINTS BY PEOPLE ARE LISTED ON THE INTERNET. PLEASE INVESTIGATE. CHEVY NEEDS TO FIX THIS MANUFACTURING DEFECT AT NO CHARGE TO VEHICLE OWNERS.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2017
Jul 2017

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). WHILE THE VEHICLE WAS BEING SERVICED AT PAT O'BRIEN CHEVROLET EAST (2810 BISHOP RD, WILLOUGHBY HILLS, OH 44092), THE DEALER DIAGNOSED THAT THE AIR BAG WIRING UNDER THE DRIVER'S SEAT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED SOME FINANCIAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 84,807.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2017
Mar 2017

"SERVICE AIRBAG" WARNING DISPLAYED ON DASHBOARD. DEALERSHIP DENIES THIS IS A COMMON PROBLEM AND SAYS THERE IS NO RECALL. NUMEROUS COMPLAINTS BY PEOPLE ARE LISTED ON THE INTERNET. PLEASE INVESTIGATE. CHEVY NEEDS TO FIX THIS MANUFACTURING DEFECT AT NO CHARGE TO VEHICLE OWNERS.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2017
Nov 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S PRESENCE SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 154,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2012
Oct 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED, BUT AFTERWARDS, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2016
Sep 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN THE PASSENGER SEAT WAS MOVED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2016
Sep 2016

2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG WARNING LIGHT ILLUMINATES AFTER DEALERSHIP REPAIRED FRONT PASSENGER SEAT FRAME RECALL NOTICE. *SMD

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2016
Sep 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE EXPERIENCED THE FAILURE REFERENCED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,912.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2016
Sep 2016

WE BROUGHT VEHICLE IN FOR RECALL FOR WIRING HARNESS REPAIR BACK IN AUGUST BECAUSE AIRBAG LIGHT WAS ON. DEALERSHIP WRAPPED THE WIRES. 3 WEEKS LATER AIRBAG LIGHT WAS ON AGAIN. BROUGHT BACK TO DEALERSHIP AND THEY TOLD US WIRES WERE DAMAGED AND WIRING CONNECTOR NEED TO BE REPLACED WHICH WAS NOT PART OF RECALL. PAID $329. WHEN I READ RECALL ONLINE, IT CLEARLY STATES THE WIRES SHOULD BE INSPECTED BEFORE APPLYING THE TAPE AND IF NOT WIRING SHOULD BE REPLACED FOR NO CHARGE. I FILED COMPLAINT WITH GM AND THEY CONTACTED DEALERSHIP WHO STILL SAYS WIRES ARE NOT PART OF RECALL. ADVISED WORD FOR WORD OF RECALL AND NO HAVE TO GO TO DEALERSHIP WITH PAPERWORK. MY CHILD IS DRIVING THIS CAR AND WAS TOLD BY THE DEALERSHIP THIS IS NOT A SAFETY ISSUE AND WE COULD HAVE LEFT IT AS IS. REALLY?

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2016
Aug 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONNECTOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,626. UPDATED 10/13/16*LJ *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2016
Aug 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE SENSOR MODULE WIRE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,912.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2016
Aug 2016

I TOOK MY CAR TO AUTO MALL IN BRATTLEBORO VT FOR THE RECALL 36110 PASSENGER SEAT OCCUPANT SENSING. THEY HAD IT ALL DAY SAID THEY FIXED IT BUT THE AIRBAG LIGHT IS ON AND IT STILL DOESN'T SENSE ANYONE IN THE PASSENGER SIDE SEAT. THEY ALSO GAVE ME A LIST OF 9 CODES THAT MY CAR NOW HAS BUT DIDN'T BACK IN JUNE 3 OF WHICH I KNOW ABOUT TIRE AND DEAD BATTERY IN MY REMOTE AND MY ACTUATOR DOOR, THE REST ALL HAVE TO DO WITH ELECTRIC ISSUES. I THINK STEMMING FROM THE ORIGINAL RECALL. I WOULDN'T PAY 90.00 TO HAVE IT CODED AGAIN SO I LOOKED UP THE CODES MYSELF AND THEY ARE ALL LOOP OPEN CIRCUIT AND ONE IS SECOND ROW SEAT BELT PRETENSIONER DEPLOYMENT CONTROL. SEEMS TO ME THAT THERE IS MORE THAN WRAPPING THE WIRES IS GOING TO FIX, I THINK IT ALL HAS TO DO WITH THE RECALL BUT THEY REFUSE TO DO ANYTHING. I DON'T EVEN KNOW WHAT THEY DID WRAP OR CHANGE THE HOUSING?? MY CODES ARE AS FOLLOWS B0223 B3060 B3031 B1325/3 B0074 C0755 BOO1B/4 B0021/04. HELP PLEASE ALL I WANT IIS TO BE ABLE TO GET MY CAR INSPECTED. AS I SAID I HAD NO CODES UNTIL THIS STARTED WHEN THE SAME DEALER CHANGED MY PPS MODULE BACK A FEW MONTHS AGO WHICH WAS A RECALL TOO. WHEN MY ABS LIGHT CAME ON AND TRACTION CONTROL AND LOSS OF POWER. AFTER AUTO MALL FIXED THAT THE AIRBAG LIGHT CAME ON. THEY HAD THE NERVE TO ASK IF I HAD MICE LIVING IN MY CAR...

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2016
Aug 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE. THE DEALER STATED THAT THE RECALL ISSUE WAS NOT ON THE PASSENGER SIDE, BUT ON THE DRIVER SIDE WITH THE SEAT BELT RETRACTOR OR WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 11/01/16*LJ *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2015
Aug 2016

2009 CHEVROLET IMPALA. CONSUMER REQUESTS REIMBURSEMENT FOR FRONT PASSENGER SEAT FRAME RECALL NOTICE REPAIRS. *SMD THE CONSUMER RECEIVED A RECALL NOTICE THREE DAYS AFTER PAYING A $99.00 SERVICE CHARGE. THE DEALER INFORMED THE CONSUMER, THE $99 WAS NOT PART OF THE RECALL. *JB

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2016
Jul 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE INTERIOR LOCKS FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,803. THE VIN WAS NOT PROVIDED.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2015
Jun 2016

SERVICE AIR BAG SENSOR INTERMITTENTLY ILLUMINATES AND REMAINS ON WHILE DRIVING, AS DOES THE AIR BAG WARNING SYMBOL. UNSURE IF AIR BAG WILL INFLATE IN A CRASH IF LIGHT IS ON DURING A CRASH. CONSIDERABLE SAFETY CONCERN FOR MYSELF AND FAMILY WHICH ARE CURRENTLY ONLY RIDE IN REAR OF VEHICLE.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2016
Apr 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM), THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2016

Trend Over Time

Complaints by year

Quick Summary

The 2009 Chevrolet Impala has 33 ELECTRICAL SYSTEM,AIR BAGS complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.