59 complaints reported

2010 Chevrolet Impala Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
59
Crashes
1
Fires
2
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jun 2025 Fire

The contact owns a 2010 Chevrolet Impala. The contact stated that while the vehicle was turned off and unattended in a parking lot. After about ten minutes, the contact was unlocking the vehicle and noticed fire inside the vehicle near the front of the vehicle near the radio and heater. The contact used a water bottle from the back seat to attempt to extinguish the fire. The fire was extinguished by a bystander using a fire extinguisher. There were no warning lights prior to the failure. There were no reported injuries. There was no police report filed, airbag deployment, or crash involved. The vehicle was towed to her residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 188,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2025
Apr 2024

The contact owns a 2010 Chevrolet Impala. The contact stated that the vehicle made an abnormal grinding sound while starting and while driving. There was no warning light illuminated. The contact stated that the grinding sound persisted after turning off the vehicle on several occasions. The vehicle was taken to an independent mechanic, where unknown actuators located behind the dashboard were replaced; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 77,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2023
Oct 2020

TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT HER MOM WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER PARKING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT INTERLOCK SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2020
Jun 2019

VEHICLE WILL NOT START. ALL ELECTRICAL THINGS WORK, THE LIGHTS, DASHBOARD, ETC.. BUT THERE IS NO POWER TO STARTER. THIS VEHICLE HAS 150000 MILES ON IT AND HAS HAD 6 NEW BATTERIES INSTALLED. THE NO START ISSUE WAS BELIEVED TO BE OCCURRING AFTER CAR WAS BROUGHT THROUGH CAR WASH DURING VERY COLD TEMPS OUTSIDE, BUT THIS IS NOT THE ISSUE NOW. NOW IT STARTS SOMETIMES AND WILL NOT START AT OTHER TIMES.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2019
Jan 2019

THE REAR WINDOW DEFOGGER QUIT WORKING. MY SHOP FOUND THAT THE DEFOGGER HAD LOST ITS GROUND FUNCTION IN THE FUSE BLOCK IN THE ENGINE COMPARTMENT. THE FUSE BLOCK HAD TO BE REPLACED IN ITS ENTIRETY COSTING OVER 200 DOLLARS. I DO NOT KNOW EXACTLY WHEN THE DEFOGGER FAILED.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2018
Oct 2018

A RECENT PROBLEM WITH THE REAR WINDOW DEFOGGER HAS UNFOLDED A PROBLEM WITH A WIRING HARNESS THAT POWERS THE WINDOW. GM NEVER INSTALLED A FUSE ON THE REAR WINDOW DEFOGGER CAUSING THE WIRE TO HEAT UP AND BURN AWAY THE SLOT IT SITS IN ON THE WIRE HARNESS. INSPECTING MY WIRE HARNESS, THE HEAT FROM THE WIRE HAS MELTED ALMOST ENTIRELY THROUGH THE CONNECTOR WHICH IS VERY DANGEROUS AND LIKELY TO CAUSE A FIRE ON THE PASSENGER SIDE OF THE CAR UNDERNEATH THE CARPET AND FUSE PANEL.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2018
Jun 2018

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING 65 MPH. THE FAILURE OCCURRED TWICE WITHOUT WARNING. BOB HOWARD CHEVROLET (13130 BROADWAY EXT, OKLAHOMA CITY, OK) WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST SINCE THERE WERE NO RECALLS ATTRIBUTED TO THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2018
May 2018

MY WIRING ON MY PASSENGER SEAT SENSOR IS FAULTY! IT SOMETIMES DETECTS RANDOMLY THAT SOMEONES THERE, WHEN NOBODY IS THERE AND THUS TURNS THE AIRBAGS ON AND OFF CONSTANTLY. I HAVE TO KEEP THE PASSENGER SIDE SEAT BELT BUCKLED, OTHERWISE IT WILL MESS UP MY SENSORS. I'VE HAD MY AIRBAGS SHUT OFF AND A NOTIFICATION APPEAR BEFORE SO IT'S QUITE SCARY AND DEFINITELY A SAFETY HAZARD. I KNOW THIS IS A KNOWN RECALL, BUT I BELIEVE SINCE I HAVE A "POLICE PACKAGE" A RECALL FOR MY CAR WAS NEVER INITIATED, EVEN THOUGH IT HAS THE PROBLEM.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2018
Apr 2018

AS I WAS DRIVING HOME THE CAR WENT INTO SHUTDOWN MODE. THE CAR WOULD NOT ACCELERATE AND THE DASHBOARD CLUSTER READ, TRACTION CONTROL SYSTEM FAILURE, AND A FEW OTHER THINGS THAT I DID NOT GET TO READ BECAUSE I WAS WATCHING THE ROAD. THEN THE TEMPERATURE GAUGE WENT TO THE MAX, AND THE CAR WAS NOT OVERHEATING AT ALL. I SHUT THE CAR OFF CHECKED ALL FLUIDS STARTED THE CAR BACK UP AND TRIED TO GET GOING AND THE CAR WOULD NOT ACCELERATE. AFTER A FEW MINUTES I MANAGED TO GET THE CAR BACK HOME AND A FEW MONTHS LATER IT HAPPENS AGAIN. I WENT TO EDMUNDS FORUM AND THERE ARE DOZENS OF THE SAME COMPLAINTS FOR THE SAME THING.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2018
Jun 2017

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WOULD NOT EJECT FROM THE IGNITION SWITCH. THE FAILURE OCCURRED TWICE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SHIFTER WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE FIRST TIME, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2016
Feb 2017

MY IMPALA HEATING AND AIR CONDITION UNIT DOES NOT WORK PROPERLY AND MAKES CLICKING NOISE WHEN I DO THE FOLLOWING: GET IN THE CAR, START THE CAR, TOUCH THE HEATING AND AC KNOBS. I WAS ADVISED BY THE MECHANIC THAT THEY CAN'T TELL ME WHAT IT WOULD COST BUT THIS IS A DEFECT IN THE IMPALA. SAID THAT THE CLICKING IS BECAUSE IT'S TRYING TO CATCH BACK TO WHAT EVER IS DISPLACED AND KEEPS TRYING. I'VE TIME THIS CLICKING AND IT GOES ON FOR A WHOLE MINUTE. I HAVE A DUAL SYSTEM AND IT APPEARS THE PASSENGER SAID HEATS WHEN IT WANTS TO,..THIS HAD BEEN GOING ON IN MY CAR FOR THE LAST 8 MONTHS AND I WOULD LIKE TO KNOW WHY THE COMPANY HAVE NOT TAKEN RESPONSIBILITY FOR THIS DEFECT. I WOULD LIKE FOR THE COMPANY TO TAKE RESPONSIBILITY AND RECALL AND HELP THE OWNERS OF THE AWFUL SOUND AND EMBARRASSING WHEN OTHERS GET IN YOUR CAR AND HEAR THE MADNESS THAT YOU HAVE TO TRY AND EXPLAIN. I DON'T THINK THIS HELP PEOPLE WANTING TO BUY THE CAR. THANKS

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2016
Sep 2016

MY IGNITION KEY LOCKS AT TIMES. I AM SURE TO PARK STRAIGHT WITHOUT TURNED WHEELS OR CRAMPED. I FINALLY CAN START THE CAR BY TWISTING THE STEERING WHEEL AND IT THEN LOCKS AND FINALLY THE KEY CONNECTS. I WAS TOLD THAT MAY BE A TUMBLER PROBLEM? JUST A WORRY AS I AM 82 AND ALWAYS ON MY MIND WHEN I TRAVEL. ONE TIME IT DID JUST DIE AS I WAS DRIVING. HAPPEN TO BE IN CITY WHERE I WAS ABLE TO COAST INTO PARKING LOT. IT STARTED UP AND DID FINE THEN. THAT WAS SCAREY!

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2016
Dec 2015

MY 2010 CHEVROLET IMPALA IGNITION KEY IS STUCK IN THE IGNITION, I DID GET THE KEY FIXED UNDER THE NHTSA CAMPAIGN NUMBER 14V355000 FROM A QUALIFIED CHEVROLET REPAIR CENTER. FROM WHAT I UNDERSTAND, THIS HAS BECOME AN EVER INCREASING PROBLEM. THIS NEEDS TO BE A RECALL. I WILL BE CONTACTING GM CORP. ALONG WITH THE NHTSA AND WILL FOLLOW UP WITH THE INFORMATION OR (EXCUSES) OF WHY THIS IS SOMEHOW MY PROBLEM. THIS CAR HAS ONLY 40,000 MILES. IT'S FUNNY HOW GM IS NOT SIMPLY REPLACING ALL IGNITIONS WITH NEW KEYS. THIS IS DANGEROUS AND I FOR ONE WILL NOT LET THIS REST UNTIL I'M SATISFIED, MY WIFE DRIVES THIS CAR AND UNLIKE GM CORP. SAFETY IS MY NUMBER ONE CONCERN.I'M NOT A MECHANIC BUT I DO ALL GENERAL MAINTENANCE ON OUR CARS AND THIS PISSES ME OFF. IF NOISE NEEDS TO BE MADE TO RESOLVE THIS, THEN NOISE YOU WILL HEAR. THE NHTSA NEEDS TO PUT GM'S ASS IN CHECK AND CALL THEM OUT ON THIS IGNITION-ELECTRICAL ISSUE ONCE AND FOR ALL. THIS HAPPENED 12/16/2015.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2015
Oct 2015 Crash

2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS. *SMD THE CONSUMER WAS INVOLVED IN TWO SEPARATE ACCIDENTS AS A RESULT OF A FAULTY IGNITION. *JB THE CONSUMER STATED THE KEY SLID OUT OF THE IGNITION AND CAUSED THE VEHICLE TO STALL. UPDATED 10/26/15. *JB

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2015
Oct 2015

TWO UNDER DASH ACTUATORS NEEDED TO BE REPLACED AT 31,060 AND 39,914 MILES. I BELIEVE THESE PARTS ARE FAULTY AND NEED TO BE RECALLED. WHEN I CONTACTED CHEVROLET, CASE# [XXX], I WAS ADVISED THAT RECALLS ARE ONLY INITIATED BY YOUR ORGANIZATION. SINCE THIS IS NOT A SAFETY ISSUE, THIS IS QUESTIONABLE. PLEASE ADVISE. 2010 CHEVROLET IMPALA, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2013
Aug 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE KEY WAS PLACED IN THE IGNITION BUT THE KEY FAILED TO TURN TO ANY POSITION. THE CONTACT REPLACED THE KEYS BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED AS A BINDING IGNITION LOCK CYLINDER FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2013
Jul 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND SMOKE EMITTED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STARTER WAS FAULTY AND OVERHEATED. THE STARTER WAS REPLACED BUT, SIX MONTHS LATER, THE REPLACEMENT STARTER EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2015
Jul 2015

MAKES A TICKING SOUND WHEN OPEN DOOR OR JUST SITTING WHEN OFF. HAVE HAD FIXED $400 AND DOING SAME THING AGAIN. EVERYONE I KNOW WHO HAVE IMPALA DOING SAME THING SOMETHING NEED TO BE DONE .CAN'T KEEP PAYING $400 .I LOVE IMPALA BUT ABOUT READY TO TELL EVERYONE I KNOW NOT TO BUY I HAVE 3 IMPALAS. THE 2010 WANT QUIT TICKING AND THE 2003 LIGHTS WANT STAY ON. READY TO HIT FACEBOOK!

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2015
Mar 2015

LOUD TICKING SOUND COMING FROM PASSENGER SIDE VENT. I HAVE CHECKED WITH OTHER OWNERS OF CHEVYS WHO HAVE THE SAME PROBLEMS GOING BACK ABOUT 6 YRS+- WITH IMPALAS AND MALIBU'S. THERE ARE 3 MOTORS ON THE PASSENGER SIDE THAT GO BAD, WHEN ONE IS FIXED THEN AND OTHER TWO GO BAD SHORTLY AFTER. THE COST RANGE IS ABOUT $600.00. I HAVE BEEN ON THE PHONE WITH GM AND THE DEALER WITH NO SATISFACTION. I AM TOLD THE I HAVE TO PAY THEIR HOURLY RATE TO HAVE THIS INSPECTED, THEN THE REPLACEMENT COST. GM SHOULD BE HELD ACCOUNTABLE FOR THIS OBVIOUS DEFECT. WHERE CAN I GET HELP. I AM 74YRS OLD AND ON A FIXED INCOME. PLEASE ADVISE!!!! *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2015
Mar 2015

TWICE THIS WEEK WHILE DRIVING AT AROUND 55 MPH MY TRACTION CONTROL AND STABILIZATION LIGHT CAME ON ALSO THE CHECK ENGINE LIGHT. AND A MESSAGE THAT SPEED IS REDUCED. THE CAR DID SLOW DOWN AND FELT LIKE MY TRANSMISSION WAS GIVING ME PROBLEMS. WHEN I PULLED OVER AND STOPPED THE ENGINE THE LIGHTS WENT OUT AND THE CAR RAN OK IT TOOK TILL THE NEXT MORNING FOR THE CHECK ENGINE LIGHT TO GO OUT.I TOOK IT IN FOR A CHECK UP AND WAS TOLD IT NEEDED A GAS PEDAL POSITION SENSOR. I HAD THIS REPLACED AT A TOTAL COST OF $210.00. *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2015
Jan 2015

WHEN STARTING THE VEHICLE THE DASH LIGHTS DO NOT IMMEDIATELY RESPOND. ADJUSTMENT TO THE LIGHT/DIMMER CONTROL DO NOT MAKE THE LIGHT COME ON. THIS WILL GO ON FOR ABOUT 30 SECONDS AND THEN THE DASH LIGHTS WILL SUDDENLY COME ON. IT IS NOT SAFE TO DRIVE AFTER DARK, YOU CANNOT SEE WHAT GEAR YOU ARE IN, YOUR SPEED IS NOT VISIBLE, NOR ANY OF THE OTHER DASH LIGHTS. IT IS RANDOM AND NOT REPRODUCIBLE FOR SHOP TO SEE. THIS ALSO OCCURRED WITH OUR 2007 CHEVY IMPALA, PROGRESSING TO FINALLY NO DASH LIGHTS AND RESULTED IN $700 REPAIR FOR FAULTY WIRING IN STEERING COLUMN. SHOULD BE LOOKED AT FOR ROOT CAUSE AND ADDRESSED AT FACTORY BEFORE RELEASE. PLEASE, VERY ANNOYING, EXPENSIVE, AND WILL CAUSE ME TO NOT PURCHASE AGAIN. *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2012
Dec 2014

2010 CHEVROLET IMPALA IGNITION DESIGN ISSUE CW THE CONSUMER STATED THE MODIFICATION WAS DONE IN A TIMELY AND COST-FREE MANNER. HOWEVER, THE SOLUTION DID NOT ADDRESS THE MECHANICAL ISSUE OF THE IGNITION DESIGN. *JB

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Dec 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2014
Dec 2014

MY WIFE WAS DRIVING ON A FOUR LANE IN MN WHEN THE CAR JUST QUIT,AS LUCK WOULD HAVE IT THERE WAS A OFF RAMP AND WE COASTED UP TO THE TOP. WE DIDN'T KNOW WHAT HAPPENED SO WE NEVER REPORTED IT,AND IT STARTED RIGHT BACK UP. WASN'T TILL TODAY MY WIFE SAW WHERE GM HAD A PROBLEM SOUNDING LIKE HAPPENED TO US. SO I WENT ON LINE WITH GM THE GIRL SAID TAKE IT TO A DEALER ,ITS OUT OF WARRANTY SO I LL HAVE TO PAY GRRRRRRRRR I SAID ITS NOT MY TROUBLE WHY SHOULD I HAVE TO PAY FOR SOMETHING THAT IS YOUR FAULT. SHE DIDN'T CARE,NO BIG SURPRISE ! I TOLD HER THAT I PRINTED OUT WHAT SHE AID SO IF SOMETHING HAPPENS TO MY WIFE OR ME I HAVE PROOF I TOLD THEM OF MY TROUBLE. THOUGHT YOU WOULD JUST LIKE TO KNOW SO IF ANYONE ELSE SHOULD REPORT THE PROBLEM THEY ARE NOT ALONE. *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2013
Nov 2014

2001 CHEVROLET IMPALA QUIT AT 30 MPH *CW THE CONSUMER STATED ON TWO OTHER OCCASIONS, THE VEHICLE WOULD NOT START. THE DEALER REPLACED THE IGNITION. AFTER THE IGNITION WAS REPLACED, THE VEHICLE CONTINUED TO SHUT OFF. THE CONSUMER FINALLY TRADED THE VEHICLE I 2011. *JB

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2014

Trend Over Time

Complaints by year

Quick Summary

The 2010 Chevrolet Impala has 59 Electrical System complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.