16 complaints reported

2010 Chevrolet Impala Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
16
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Dec 2017

STEERING IS HARD TO TURN AND MAKES A WHINING NOISE WHEN DRIVING.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2017
Apr 2016

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE MAKING A TURN, A LOUD SQUEALING NOISE WAS HEARD FROM THE STEERING WHEEL. THE FAILURE RECURRED WHENEVER A TURN WAS MADE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2016
Feb 2016

POWER STEERING BEGIN TO GO OUT AND NOW FLUID IS CONTINUOUSLY LEAKING HAD IT CHECKED BY A MECHANIC WHICH STATED THAT IT WAS A MANUFACTURED MALFUNCTION AND SHOULD CHECK FOR A RECALL.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2016
Jan 2016 Injury

2010 CHEVROLET IMPALA LS: MY IMPALA SEEMS TO STEER HARD AND HURTS MY HANDS WHEN TRAVELING ON TRIP GOING TO TAKE TO LOCAL GARAGE AND SEE WHAT IT IS ,ALSO THE DRIVER SEAT SNAPS WHEN YOU SIT IN IT.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2015
May 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WAS DIFFICULT TO TURN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2014
Mar 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2014
Feb 2015

TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE RACK AND PINION. THE RACK AND PINION HAD TO BE REPLACED TWICE ON THE VEHICLE. THE FAILURE MILEAGE WAS 72,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2015
Feb 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING COLUMN BECAME LOOSE AND THE STEERING WHEEL MADE A NOISE EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE POWER STEERING RACK AND THE PUMP PURGE SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 04/08/15*LJ THE CONSUMER STATED THE DEALER OFFERED $417.57 OF THE $1,182.40 THE OWNER PAID FOR THE REPAIRS. THE OWNER WOULD LIKE TO BE REIMBURSED THE FULL COST OF REPAIRS. UPDATED 11/4/2015*JS

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2014
Aug 2014

I WAS DRIVING DOWN A STREET AND STARTED TO TURN AND THE POWER STEERING WENT OUT. I HAD TO REPLACE THE POWER STEERING PUMP. MY CAR IS INCLUDED IN THE RECALL AND IT MENTIONED THE STEERING COULD GO . THIS IS A 2010 CAR. THE POWER STEERING SHOULD NOT HAVE GONE OUT. I WOULD LIKE TO KNOW IF THIS IS CONNECTED TO THE RECALL AND IF SO CAN I GET YOUR COMPANY TO REIMBURSE ME. *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2014
Aug 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,801.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2014
Aug 2013

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE MADE LOUD ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED TO THE CONTACT THAT THE PINION NUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/13/15*CN *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2012
Jun 2013

2010, CHEVROLET IMPALA. ON A ROUTINE TRIP TO THE BANK, MY STEERING WHEEL LOCKED AND MY GEAR SHIFT WOULD NOT MOVE INTO A DRIVE POSITION. THE VEHICLE STARTED FINE, BUT WOULD NOT GO INTO GEAR. I TOOK THE CONSOLE AND GEAR SHIFT LEVER APART AND FOUND A SNAPPED WIRE IN THE WIRING HARNESS. AFTER AN EXHAUSTIVE SEARCH, I FOUND THAT THE IMPALA HAS BEEN EXPERIENCING THIS ISSUE AT LEAST SINCE 2006. THE ISSUE IS ALLEGEDLY CAUSED BY THE CONSTANT MOVEMENT OF THE GEAR SHIFT LEVER, CAUSING ONE OR MORE OF THE WIRES IN THE HARNESS TO BREAK. AN INVESTIGATION OF THE COSTLY REPAIR AND ON-GOING ISSUE FROM CHEVROLET IS IN ORDER.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2013
Jun 2013

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT HEARD A POPPING SOUND IN THE STEERING COLUMN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2012
May 2012

I WAS MAKING A RIGHT HAND TURN ON A SURFACE ROAD WHEN VEHICLE SUDDENLY LOST POWER STEERING ASSIST. DEALER SERVICE DEPARTMENT DIAGNOSED AS NO PRESSURE FROM POWER STEERING PUMP. IT WAS DETERMINED THAT SHAFT HAD BROKEN ON THE PUMP. INSTALLED POWER STEERING PUMP KIT (06605-C) AND NEW SHAFT. REPLACED POWER STEERING FLUID. *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2012
Dec 2011

MY 2010 CHEVROLET IMPALA HAS ONLY 43, 279 MILES AND BEGAN MAKING A LOUD HIGH PITCHED SCREECHING NOISE WHILE ACCELERATING. AFTER TWO VISITS TO TWO SEPARATE MECHANICS IT WAS DETERMINED BOTH TIMES THAT A NEW POWER STEERING PUMP WAS NEEDED. BOTH MECHANICS WERE IN SHOCK DUE TO THE FAILURE AS THE AMOUNT OF MILES ON THE CAR. I CONTACTED GM CUSTOMER CARE AS I WAS SURE THIS WAS STILL UNDER WARRANTY. MUCH TO MY SURPRISE THIS IS NOT UNDER WARRANTY. I HAVE HAD THIS CAR 1 YEAR AND 3 MONTHS AND FOR THIS TO FAIL I AM NOT A HAPPY CHEVROLET OWNER. GM TOLD ME I COULD HAVE IT REPAIRED AND THEN WAIT FOR THEM TO MAKE A DECISION ON WHETHER I 'QUALIFIED' FOR ASSISTANCE. IN THIS ECONOMY AND AT THIS TIME OF THE YEAR WHO HAS TIME TO PAY UP FRONT AND WAIT FOR THEM TO MAKE A DECISION. *TR

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2011
Jan 2011

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO SLOWLY AND ABNORMALLY DRIFT TO THE RIGHT. THE CONTACT HAD TO ABRUPTLY HOLD THE STEERING WHEEL AND PULL TO THE LEFT IN ORDER TO CONTROL THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A FRONT ALIGNMENT WAS PERFORMED YET THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME AND THE TIRES WERE ROTATED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND TOOK THE VEHICLE BACK TO THE DEALER WHERE THE TIRES WERE REPLACED BUT TO NO AVAIL. THE MANUFACTURER WAS CONTACTED AND STATED THAT BECAUSE THEY WERE UNABLE TO DIAGNOSE THE FAILURE, THEY COULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2010

Trend Over Time

Complaints by year

Quick Summary

The 2010 Chevrolet Impala has 16 Steering complaints on file. Review the timeline above for detailed owner experiences.