2010 Chevrolet Impala Electrical System

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE REPAIRS PERFORMED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE TECHNICIAN WAS UNABLE TO REPAIR THE VEHICLE SINCE THE KEY WAS STILL STUCK IN THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,600.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

2010 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH ISSUE. RECALL # 14299. * LD THE CONSUMER STATED THE VEHICLE CUT OFF, WHILE DRIVING. *JB

THE BATTERY WAS SHOWING A LOT OF CORROSION. IT WAS ALSO LEAKING BATTERY ACID. WE TOOK THE CAR TO A GARAGE IN FL. THE MECHANIC SAID GM HAD A REAL PROBLEM WITH THIS CAR AS THEY HAVE PUT THE BATTERY TOO CLOSE TO THE RADIATOR. THE BATTERY BECOMES EXCEEDINGLY HOT AND THE BATTERY IS DAMAGED. I TRIED TO WORK WITH GM ON THIS MATTER, BUT THEY HELD THE WARRANTY OF 6 YEARS ON THE BATTERY AND WHEN THE CAR WAS SOLD TO ME THE BATTERY WAS ONLY WARRANTIED FOR 3 YEARS.BECAUSE I WAS NOT SOLD THE BATTERY. GM WAS. I WENT TO ANOTHER PLACE TO GET THE BATTERY REPLACED. THE REPAIR MAN THERE TOLD ME IF THE BATTERY WAS NOT TAKEN CARE OF THE BATTERY ACID THAT WAS LEAKING COULD CAUSE A FIRE IN MY VEHICLE. I AM HOPING YOU WILL CHECK INTO THIS PROBLEM. I HAVE CORRECTED THE PROBLEM IN MY CAR, BUT THERE ARE OTHER CARS THAT HAVE THESAME PROBLEM AND COULD BE DETRIMENTAL TO SOMEONE ELSE. THANK YOU FOR LOOKING INTO THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THERE WERE A LIMITED QUANTITY OF PARTS BEING DISTRIBUTED TO EACH DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A SAFETY RECALL FROM GM IN AUGUST OF 2014 FOR MY IGNITION ON A RECALL THAT HAD BEEN OUT SINCE JULY. THEY ARE GOING TO FIX THE VEHICLE BUT THE PARTS ARE NOT AVAILABLE. THIS IS NOW THE MIDDLE OF SEPTEMBER THE PARTS STILL ARE NOT IN AND IT WILL PROBABLY BE THE FIRST PART OF OCTOBER BEFORE THEY ARRIVE ACCORDING TO GM. HOW CAN YOU RECALL A CAR FOR A SAFETY ISSUE AND NOT HAVE THE PARTS TO REPAIR THE CAR? APPARENTLY THIS IS A SERIOUS ISSUE OR MY NOTICE WOULD NOT SAY THE KEY RING IS CARRYING ADDS WEIGHT AND THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME JARRING EVENT, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE "RUN" POSITION. IF THIS OCCURS, ENGINE POWER, POWER STEERING AND POWER BRAKING WILL BE AFFECTED, INCREASING THE RISK OF A CRASH. IF THE IGNITION SWITCH IS NOT IN THE RUN POSITION, THE AIR BAGS MAY NOT DEPLOY IF THE VEHICLE IS INVOLVED IN A CRASH, INCREASING THE RISK OF INJURY OR FATALITY. GM IS ALREADY HAD NUMEROUS PROBLEMS AND THIS IS ONLY INCREASING THE RISK OF MORE. WHAT CAN BE DONE ABOUT THIS ISSUE? *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2010 CHEVROLET IMPALA RECALL ON IGNITION. THE PARTS WERE NOT AVAILABLE. *MW

PULLED INTO THE GAS STATION TO PUMP GAS, AFTER PUMPING GAS, THE CAR WOULD NOT START. HAD THE CAR TOWED TO A MECHANIC WHO LOOKED AT THE VEHICLE AND DETERMINED THE FAULTY IGNITION SWITCH IS CAUSE OTHER PROBLEMS WITH THE VEHICLE. I CAN NOT GET THE OTHER ISSUES CORRECTED UNLESS GM FIXES THE FAULTY IGNITION SWITCH FOR RECALL #14299. I HAVE CALLED SEVERAL DEALERSHIPS IN THE AREA, AND NONE OF THEM HAVE THE PART NEEDED TO FIX MY CAR. I PURCHASED THIS CAR IN 2010, AND HAVE HAD MANY PROBLEM WITH IT SINCE 2011. THE FUEL PUMP WAS CHANGED 2 TIMES AND THE TRANSMISSION HAS BEEN REPLACED 1 TIME. I ENCOURAGE THE NHTSA TO LOOK INTO THE ENTIRE VEHICLE AND NOT JUST THE FAULTY IGNITION SWITCH. GM HAS FAILED THE CONSUMER IN MANY WAYS, AND I'M VERY DISAPPOINTED WITH MY GM CAR BUYING EXPERIENCE. I'M A SINGLE PARENT AND NEED MY VEHICLE TO RUN AND RUN SAFELY. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

WHEN I AUTO START MY CAR I GO INTO MY CAR AND TURN IT ON RIGHT WHEN I TURN IT ON IT STARTS MAKING A LOUD CLICKING SOUND THAT WONT STOP. THERE WAS NOTHING WRONG WITH THE CAR WHEN I BOUGHT IT AND OVER TIME IT STARTS MAKING THE NOISE. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE VEHICLE WOULD NOT START PROPERLY WHEN THE KEY WAS INSERTED INTO THE IGNITION. THE VEHICLE WAS ABLE TO START AFTER MULTIPLE ATTEMPTS. THE CONTACT STATED THAT FUEL FUMES EMITTED THROUGH THE AIR CONDITIONING VENTS AND THE KEY WOULD NOT COME OUT OF THE IGNITION. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE IGNITION SWITCH MIGHT BE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 10/10/14*CN

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER FAILED, THE ENGINE STALLED, AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,542.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE PASSENGER'S SEAT WAS OCCUPIED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MODULES ON THE LOW SPEED BUS CIRCUIT FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 10/07/14*LJ

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE FOR MONTHS. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO RESET THE COMPUTER ON A CONSISTENT BASIS TO START THE VEHICLE. THE CONTACT LATER RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

CAR JUST STOPPED RUNNING WE WERE ABLE TO COAST TO A STOP ON A 6 LANE HWY GOING AROUND ST PAUL. I HAVE WRITTEN ON HERE BEFORE TELLING OF WHAT HAPPENED.AND HOW CHEVROLET SAID ITS NOT A PROBLEM WITH YOUR CAR. SO I CALLED BACK TODAY AND SAID I SEE ITS YOUR PROBLEM NOW,SO WHAT DO I DO THEY SAY WE HAVE NO FIX YET, BUT TAKE IT IN AND LET THEM SEE WHATS WRONG. FIRST ITS OUT OF WARRT. SO I LL BE PAYING FOR SOMETHING I AM SURE ! SECOND WHY RECALL IF YOU CANT FIX IT ???? SCARE YOU INTO BUYING A NEW ONE . SOMEONE MUST HAVE PUT SOME HEAT ON THEM I WAS THINKING IT WAS YOU GOOD JOB NOW GET THEM TO FIX IT'. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE APPROACHING A STOP OR DECELERATING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14355000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 81,800.

AFTER PARKING THE VEHICLE, I AM UNABLE TO REMOVE THE KEY OR TURN THE VEHICLE OFF SO I CANNOT REMOVE THE KEY FROM THE IGNITION. I FOUND OUT THAT THE WIRING HARNESS IN THE SHIFTER HAD BECOME WORN AND NEEDED TO BE REPLACED. I REPLACED THE HARNESS AND AGAIN NOT 1 YEAR LATER I AM HAVING THE SAME PROBLEM. I SENT CHEVY AN EMAIL AND I AM WAITING FOR A REPLY. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS TAKING A RIGHT TURN WITH MY CAR AND MY LEG BUMPED MY KEY CHAIN, WHICH IN TURN CAUSED THE IGNITION TO SHUT OFF. THANKFULLY I WAS ABLE TO PULL OVER AND RE-START THE CAR! *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITION UNIT CAUGHT FIRE AND THE FLAMES EMITTED THROUGH THE VENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE AIR CONDITIONING FAILURE WAS REPAIRED. THE CONTACT SUFFERED INJURIES TO THE ARMS AND KNEES. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE AND WHEN THE ENGINE WAS OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.