23 complaints reported

2012 Chevrolet Impala Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
23
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2021

The contact owns a 2012 Chevrolet Impala. The contact stated that two days after purchasing the vehicle and driving at an undisclosed speed, he heard an abnormal clicking sound coming from the dashboard. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the sounds were coming from the heater actuator and it could lead to an air conditioner failure. The contact stated that the vehicle was not repaired and the failure persisted. The manufacturer was made aware of the failure and informed the contact that assistance would not be provided since the vehicle was out of warranty. The approximate failure mileage was 100,000.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2019
Mar 2019

THE ACTUATOR HAS FAILED IN THE CAR, A SMALL ELECTRICAL MOTOR THAT MOVES THE TEMP DOORS OR THE RECIRCULATION DOOR. WHEN THE ACTUATOR GOES BAD, YOU WILL HEAR A THUMP NOISE FROM UNDER THE DASH THAT IS EXTREMELY LOUD, WHICH IMPEDES THE DRIVER ABILITY TO HEAR EMERGENCY VEHICLES, WHICH IS TRUE A SAFETY CONCERN. I HAVE GOOGLED ONLINE AND THERE ARE 5K COMPLAINTS OVERALL. THIS IS A FACTORY DEFECT WHICH IS NOT SAFE FOR CONSUMER. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T1733_DS503761 HTTPS://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2012/AC_HEATER/KNOCKING_NOISE_IN_GLOVE_COMPARTMENT.SHTML

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2019
Jul 2018

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE SERVICE BRAKE ASSIST, ABS, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED AS THE VEHICLE CAME TO AN ABRUPT STOP. THE VEHICLE WAS TOWED TO GARBER CHEVROLET (1700 N. SAGINAW RD, MIDLAND, MI 48640) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE RECHARGED AND A LOOSE GROUND CABLE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 144,000. **TR CONSUMER STATED SERVICE TRACTION CONTROL-SERVICE STABILIZER-SERVICE BRAKE ASSIST CAME ON AND CAR STOPPED DEAD COMPLETELY- CAR KEY IN ON POSITION AND CAR IN DRIVE. HAD NO POWER AT ALL- HAD TO MANUALLY UNLOCK MY DOOR TO GET OUT. THEY HAD TO TOW THE CAR TO GARAGE WITH MY KEYS STUCK IN IT. FLASHERS AND NOTHING WORKED. LUCKILY NO ONE SMASHED INTO ME AND IF OUT ON A MAIN HIGHWAY GOING AT A HIGHER SPEED I WOULDN'T BE HERE TO TELL YOU ABOUT THIS. THE CAR IS FIXED BUT MY FEARS OF IT HAPPENING AGAIN ARE IMMENSE. UPDATED 10/31/18*JB

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2018
Apr 2018

TAKATA RECALL PROBLEMS WITH BLOWER MOTOR IN AC..WAS REPLACED TWICE. ONE SIDE OF VENT IS HOT WHILE OTHER IS COLD. ALSO LOUD TAPPING NOISE AFTER CAR IS SHUT OFF..CONTINUOUSLY EVEN WHEN ENGINE IS TURNED OFF. BELIEVE A BAD RELAY NOW THAT I NEED TO REPLACE. MY SISTER CAR ALSO DOES SAME THING SHE HAS A 2006 IMPALA.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2017
Apr 2018 Fire

I TOOK IN MY WIFE'S 2012 IMPALA INTO THE AUTO MECHANIC ABOUT A MONTH AGO BECAUSE HER DEFROSTER WAS NOT WORKING. THE MECHANIC SAID THAT THAT SOMETHING BURNED (I THINK IT WAS A BOX WITH SOME WIRES). HE REPLACED IT WITH A NEW PART AND IT WAS WORKING. LAST WEEK I NOTICED THAT HER REAR DEFROSTER IS NOT WORKING AGAIN. I PLAN ON TAKING IT IN AGAIN BUT IF THEY FIX THE SAME THING I WOULD ASSUME IT WOULD BE AN ONGOING CYCLE OF THIS PROBLEM. I DID DO SOME INTERNET RESEARCH AND NOTICED THAT OTHERS ARE HAVING THE SAME PROBLEM. I CONTACTED CHEVROLET COOPERATION AND THEY SAID THAT THERE IS NO RECALL ON THIS.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2017
Feb 2017

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HAD TO REDUCE THE SPEED TO AVOID A REAR END CRASH. THE VEHICLE STALLED AND FORCED THE DRIVER INTO THE MEDIAN. THE VEHICLE CAME TO A COMPLETE STOP. THE DRIVER SIDE RIM WAS BENT. THE VEHICLE WAS DRIVEN HOME AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2017
Oct 2016

I WAS DRIVING DOWN THE HIGHWAY, GOING ABOUT 60MPH WHEN THE CHECK ENGINE LIGHT CAME ON AND THE CARJUST DIED, IT STARTED TO DECELERATE, I TRIED TO PUSH GAS BUT CAR WOULD NOT GO. LUCKILY TRAFFIC WAS LIGHT AND ABLE TO GET TO THE SIDE OF THE RODE WITHOUT INJURY.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2016
May 2016

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING AT ANY SPEED, THE SERVICE STABILITRAC, SERVICE BRAKE ASSIST, TRACTION CONTROL, AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HUB ASSEMBLY AND SPEED SENSOR CIRCUIT WIRE HARNESS WERE REPAIRED; HOWEVER, THE FAILURE RECURRED CONSTANTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2013
Mar 2015

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY. IN ADDITION, "SERVICE STABILIZER TRAC" WAS DISPLAYED ACROSS THE MESSAGE BOARD AS THE VEHICLE LOST POWER. THE CONTACT ALSO STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUSES TO THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,910.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2015
Feb 2015

TL*THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2014
Dec 2014

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2014
Nov 2014

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT CALLED FOR SEVERAL WEEKS AND WAS UNABLE TO RECEIVE ANY RESPONSE FROM THE DEALER. THE MANUFACTURER WAS CONTACTED TO DETERMINE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2014
Nov 2014

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). AFTER CONTACTING THE DEALER IN REFERENCE TO THE RECALL, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Oct 2014

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2014
Oct 2014

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2014
Sep 2014

2012 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALL #14V355000 ISSUES. *SMD

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Sep 2014

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2014
Aug 2014

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2014
Apr 2014

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE TRACTION AND CONTROL SENSOR WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WHENEVER MAKING A LEFT TURN. THE CONTACT WAS RECENTLY NOTIFIED THAT THE HUB BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE HARNESS ON THE DRIVER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2014
Feb 2014

2012 CHEVROLET IMPALA IGNITION SWITCH PROBLEM. *MW THE CONSUMER STATED WHAT GM SUGGESTED TO HAVE NO MORE THAN ONE KEY ON THE RING. SHE STATED THAT WAS NOT A FIX. *JB

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Feb 2014

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2014
Jan 2014

2012 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO SAFETY IGNITION RECALL. *TGW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. RECALL # 14V355000. THE CONSUMER TRADED THE VEHICLE. *JB

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Jan 2014

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED WHILE STARTING THE VEHICLE THE KEY FAILED TO TURN UNTIL AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED TWICE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Type: Vehicle, Vehicle: 2012 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014

Trend Over Time

Complaints by year

Quick Summary

The 2012 Chevrolet Impala has 23 Electrical System complaints on file. Review the timeline above for detailed owner experiences.