57 complaints reported

2011 Chevrolet Silverado 1500 Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
57
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2020

DASH HAS CRACK ON BOTH PASSENGER AND DRIVER SIDE

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Mar 2017
Dec 2020

THE DASH IS CRACKING AT THE PASSENGER SIDE AIR BAG, THE VEHICLE HAS NOT BEEN IN AN ACCIDENT AND IS ALWAYS PROTECTED. THE VEHICLE IS NOT DRIVEN DAILY & ONLY HAS 67K MILES ON IT THE PROBLEM WAS FIRST NOTICED ON 5/9/2020. GM DOES NOT WANT TO DO ANYTHING ABOUT IT. *TR

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Sep 2020
Dec 2020

DASHBOARD IS CRACKED ALL OVER. *TR

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Nov 2016
Nov 2020

MULTIPLE AREAS ON DASHBOARD PANELS ARE CRACKING AND BREAKING.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Feb 2018
Nov 2020 Fire

TL* THE CONTACT OWNED A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND TURNED OFF IT SPONTANEOUSLY CAUGHT FIRE. THE CONTACT STATED THAT THE FIRE INVESTIGATOR STATED THAT THE FIRE STARTED IN THE CAB/ BED AREA. THERE WERE NO REPORTED INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WAS NO POLICE REPORT FILED HOWEVER THE CONTACT WAS AWAITING THE FIRE DEPARTMENT REPORT. THE FIRE CAUSED THE SIDING TO AN ADJACENT HOUSE TO MELT. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 96,000. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Oct 2020
Jul 2020

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE SUBFRAME WAS EXTREMELY RUSTED. THE CONTACT STATED THAT THE FAILURE CAUSED THE VEHICLE TO FAIL THE STATE INSPECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPAIRED THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE VEHICLE TAKEN TO AN AUTHORIZED DEALER. A DEALER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,972.*DT*JB*DT*JB

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Sep 2019
Jan 2020

THE DASH IS CRACKING AT THE PASSENGER SIDE AIRBAG AND COULD POSSIBLY PRESENT A HAZARD IF AN ACCIDENT WOULD OCCUR. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT AND HAS ALWAYS BEEN GARAGED. THE TRUCK IS MOSTLY USED FOR HIGHWAY DRIVING. THE VEHICLE IS ALSO NOT DRIVEN DAILY AND HAS 84,000 MILES ON IT AND IS 9 YEARS OLD. THE PROBLEM WAS FIRST NOTICED IN SEPTEMBER 2020.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Jun 2020
May 2019

A CRACKED HAS FORMED IN THE DASHBOARD ABOVE THE LEFT SIDE OF THE PASSENGER AIRBAG. THE CRACK JUST APPEARED.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: May 2019
Apr 2019

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD WAS STRUCTURALLY INFERIOR DUE TO CRACKS FROM THE MIDDLE TO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE DASHBOARD COULD AFFECT OTHER COMPONENTS, SUCH AS THE AIR BAGS. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). NILES CHEVROLET (3500 N ROOSEVELT BLVD, KEY WEST, FL 33040, (305) 390-0320) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: May 2016
Sep 2017

MY DASHBOARD STARTED TO CRACK AND THEN A BIG CHUNK FELL OUT OF IT.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Sep 2017
May 2017

CRACKED DASH OVER INSTRUMENT CLUSTER AND SIDE AIR VENT AND AIR BAG AND GLOVE BOX.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Aug 2016
Jan 2017

THE DASH IS CRACKING JUST LIKE ALL THE COMPLAINTS ONLINE. CRACKED IN SEVERAL PLACES INCLUDING AROUND AIRBAG.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Nov 2016
Dec 2016

DASH HAS LARGE CRACK DIRECTLY IN FRONT OF STEERING WHEEL AND TWO SMALLER CRACKS ON EACH SIDE OF AIR BAG ON PASSENGER SIDE OF DASH.IT APPEARS TO HAVE HAPPENED QUICKLY AS I NOTICED IT WHEN WIPING DOWN DASH AND HAD NOT NOTICED IT LAST TIME I CLEANED.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Dec 2016
Nov 2016

THE DASHBOARD HAS DEVELOPED A CRACK AT THE CORNER OF THE AIRBAG ON THE PASSENGER SIDE. NORMALLY I WOULDN'T THINK THIS IS A RECALL ISSUE BUT I PERSONALLY KNOW OF AT LEAST THREE OTHER PEOPLE WHO HAVE EXPERIENCED THE SAME EXACT CRACK AT THE SAME EXACT LOCATION ON THEIR DASHBOARD. I HAVE DONE SOME RESEARCH ON THE ISSUE AND IT SEEMS AS THOUGH THIS IS A WIDESPREAD PROBLEM WITH THE 2007-2011 SILVERADO AND TAHOE VEHICLES FROM CHEVROLET.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: May 2016
Nov 2016

THE DASHBOARD ON MY 2011 CHEVY SILVERADO LTZ IS CRACKED IN MULTIPLE PLACES, INCLUDING OVER THE INSTRUMENT PANEL AND AT THE PASSENGER SIDE AIR BAG.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Jan 2016
Nov 2016

I HAVE A 2011 CHEVROLET SILVERADO 1500 THAT HAS APPROXIMATELY 44,000 MILES ON IT AND IS GARAGE KEPT. I HAVE SEVERAL CRACKS AROUND MY PASSENGER SIDE AIRBAG WHICH COULD POSE A SAFETY ISSUE EVEN THOUGH GM SAID THE CRACKS WILL NOT.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO, Manufacturer: General Motors, LLC
Incident: Nov 2015
Sep 2016

2011 CHEVY SILVERADO 1500. THE PASSENGER SIDE DASH BOARD IS CRACKED. THE TRUCK ONLY HAD 40000 MILES ON IT WHEN THE DASH CRACKED. I CONTACTED GM ABOUT THIS PROBLEM, WITH NO LUCK TO GET THEM TO RECALL THIS PROBLEM. IN THE EVENT THE AIR BAG DEPLOYING PIECES OF THE DASH WILL COME APART AND GO FLYING EVERWHERE!!

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Sep 2016
Aug 2016

THIS IS THE SECOND DASH BOARD THAT HAS CRACKED BY THE AIR BAG AND ABOVE THE INSTRUMENT PANEL. THE FIRST WAS COVERED UNDER THE FACTORY WARRANTY AND NOW ITS OUT OF WARRANTY. I WORRY THAT HAVING A DASH THAT IS COMING A PART WILL BLOW APART IF THE AIR BAG GOES OFF AFTER ALL THE AIRBAG COVER IS ALSO THE SAME PLASTIC..THIS IS A SAFETY ISSUE AND GM NEEDS TO TAKE CARE OF IT. WHAT WILL HAPPEN IF YOU GET INTO A ACCIDENT AND THE DASH COME A PART.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: May 2016
Jul 2016

THE DASHBOARD ON THE PASSENGER SIDE OF THE VEHICLE, TOP LEFT CORNER WHERE THE AIRBAG SITS IS CRACKED!

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Mar 2016
Jun 2016

DASHBOARD IS CRACKING IN TWO PLACES. CRACKS ARE APPROXIMATELY 2 INCHES IN LENGTH AND HAVE SHARP EDGES. CONCERNED SHARP EDGES COULD CAUSE NEGATIVE IMPACT DURING AN IMPACT THAT CAUSES AIRBAG DEPLOYMENT.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Jun 2016
May 2016

CRACK IN THE DASH ON THE RIGHT HAND SIDE OVER THE AIR BAG.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Jan 2013
May 2016

DASHBOARD CRACKING RIGHT IN FRONT OF DRIVER ON TOP OF SPEEDOMETER. THERE ARE 2 CRACKS. I AM CONCERNED THAT IF THE AIR BAGS DEPLOY, THE SHARP BROKEN PLASTIC, CAN BECOME SHRAPNEL, AND A SECONDARY DANGER FROM PUNCTURE WOUNDS. THIS VEHICLE IS A 2011, WELL CARED FOR AND HAS LESS THAN 18K MILES

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: May 2016
Apr 2016

DRIVERS SIDE INSIDE HANDLE BROKE. WAS ATTEMPTING TO EXIT THE VEHICLE, WHEN THE LEVER BROKE OFF IN MY HAND. HAD TO ROLL WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE. I WOULD BE UNABLE TO EXIT THE VEHICLE QUICKLY IN AN EMERGENCY.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO 1500, Manufacturer: General Motors, LLC
Incident: Apr 2016
Oct 2015

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THERE WAS A CRACK ON THE DASHBOARD. THE CONTACT MENTIONED THAT THE CRACK WAS APPROXIMATELY SIX INCHES WIDE AND NEAR THE INSTRUMENT CLUSTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO, Manufacturer: General Motors, LLC
Incident: Jan 2015
Mar 2015

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED A CRACK ON THE PASSENGER SIDE NEAR THE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THEY WOULD NEED TO REPORT THE FAILURE TO THE MANUFACTURER BEFORE PERFORMING THE REPAIR. THE FAILURE MILEAGE WAS 39,500.

Type: Vehicle, Vehicle: 2011 CHEVROLET SILVERADO, Manufacturer: General Motors, LLC
Incident: Feb 2015

Trend Over Time

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Quick Summary

The 2011 Chevrolet Silverado 1500 has 57 Structure complaints on file. Review the timeline above for detailed owner experiences.