2016 Chevrolet Silverado 1500 Steering

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING VARIOUS SPEEDS AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VICTORY LAYNE CHEVROLET (239-603-7066, LOCATED AT 3980 FOWLER ST, FORT MYERS, FL 33901) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

ELECTRONIC POWER STEERING SUDDENLY STOPPED WORKING. VEHICLE IS A 2016 CHEVROLET TRUCK WITH 25,852 MILES. A VERY DANGEROUS THING TO HAPPEN WITH A MALE DRIVER. I SHUDDER TO THINK WHAT WOULD HAVE HAPPEN IF THE SUDDEN LOSS OF POWER STEERING HAD HAPPENED TO MY WIFE ON A CURVY ROAD. GM HAS RECALLED 1 MILLION PLUS 14-15 GM VEHICLES OVER THIS PROBLEM. THEY SAY THE 2016 IS NOT IN THE RECALL. THE $1,500 PLUS DOLLAR COST IS ON ME. WHY IS GM BEING ALLOWED TO CONTINUE SELLING VEHICLES WITH ELECTRONIC STEERING?

AT 63000 MY TRUCK STARTED MAKING CLICKING AND POPPING NOISES IN THE FRONT END. THE TRUCK WAS TAKEN TO THE DEALERSHIP AND IT WAS DETERMINED THAT THE ELECTRONIC RACK AND PINION WAS BAD. THIS PROBLEM IS EXIBITED IN 2014 GM TRUCKS AS WELL AND THE ISSUE SHOULD BE LOOKED INTO. A FAILING ASISTED STEERING COULD BE DANGEROUS AND CAUSE BIG PROBLEMS.

MY BATTERY FAILED AT 53,000 MILES, AND AFTER CHANGING THE BATTERY THE ELECTRONIC POWER STEERING WOULD NOT WORK. I'VE ALSO NOTICED ELECTRICAL ISSUES WITH THE DISPLAY PANEL, AND THE STEREO CHANGING CHANNELS. I'VE TAKEN THE CAR TO THE DEALERSHIP IN ROSEVILLE, CA. AND AWAIT DETAILS ON REPAIR.

I WAS DRIVING DOWN MY STREET. WAITING TO TURN LEFT TO WAIT AT STOPLIGHT. WHEN GOING I COULDN'T TURN THE STEERING WHEEL. TRAFFIC WAS COMING FROM BOTH SIDES WHEN FAILURE OCCURRED. THE ONLY THING THAT SAVED MY LIFE WAS TO CONTINUE STRAIGHT THROUGH TO THE OTHER SIDE OF THE STREET. THIS INCIDENT COULD'VE KILLED ME IF WAS TRAVELING AT HIGHER SPEEDS. TOTAL LOSS OF CONTROL OF THE VEHICLE. THIS IS A MAJOR SAFETY ISSUE.

MY TRUCK HAS A DEFECTIVE ELECTRIC POWER STEERING SYSTEM THAT IS KNOWN TO BE DEFECTED AS THE SAME SYSTEM WAS RECALLED FOR ALL OTHER MODELS EQUIPPED WITH UT BUT BECAUSE MY VEHICLE IS A SPECIAL VERSION THE COMPANY EXPECTS ME THE CUSTOMER TO PAY FOR THIS 4 FIGURE REPAIR OUT OF POCKET KNOWING THE SYSTEM IS DEFECTIVE THE STEERING JUST QUIT OUT OF NOWHERE FOR NO APPARENT REASON IT WORKED FINE THEN WENT TO DRIVE IT AND IT DIDN'T HAVE POWER STEERING IT WAS STATIONARY AT THE TIME I GOT IN TO GO TO THE STORE AND STEERING WAS GONE

WHILE BACKING OUT OF A PARKING SPOT THE STEERING WHEEL JERKED ITSELF OUT OF MY HAND, ALMOST BREAKING MY HAND AND LOCKED UP AND COULDN'T BE TURNED AT ALL. WHILE LOCKED UP IT FINALLY BROKE FREE FOR A BIT AND JERKED ITSELF OUT OF MY HANDS AGAIN. PUT IT INTO DRIVE TO PULL FORWARD SO I DIDN'T GET HIT BY OTHER VEHICLSE IN PARKING LOT TOO. IT DID THE SAME THING GOING FORWARD, JERKED ITSELF FROM MY HANDS, THE RADIO EVEN CHANGED STATIONS ON ITS OWN. DURING THIS THE DIC SHOWED A STABILITRAK NEEDS SERVICE MESSAGE AND WORKED OK ONCE I FINALLY GOT IT TO BACK OUT AND GO FORWARD AND AS LONG AS THE VEHICLE WASN'T SHUT OFF IT RAN OK, ABUT ONCE SHUTOFF, THE SAME ISSUES RETURNED EVERY TIME, EVEN AT THE CHEVROLET DEALER WHERE IT SITS NOW IN MISSION, TX THESE EVENTS OCCURRED WHILE STATIONARY AND ALSO WHILE VEHICLE WAS IN MOTION WHICH IS DOWNRIGHT DANGEROUS. WHILE THIS IS NOT MY VIDEO OR MY TRUCK, THIS IS EXACTLY WHAT I AM EXPLAINING ABOVE: [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS PULLING OUT OF THE DRIVEWAY AND MAKING A RIGHT TURN, A CLICKING SOUND OCCURRED COMING FROM THE STEERING WHEEL. ALSO, THE INSTRUMENT PANEL ILLUMINATED AND "SERVICE POWER STEERING SYSTEM, DRIVE CAREFULLY" APPEARED. THE VEHICLE WAS TAKEN TO CHEVROLET OF WESLEY CHAPEL (26922 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL 33544, (813) 437-4344) WHERE IT WAS DIAGNOSED THAT THE ENTIRE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,900.

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE BACKING OUT OF A DRIVEWAY, THE STEERING LOST POWER AND THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT CALLED DAN CUMMINS CHEVROLET BUICK DEALER AT 859-987-4345 (LOCATED AT 1020 MLK JR BLVD, PARIS, KY 40361) ADD WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. *TT UPDATED 12/20/18*JB

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING AND TURNING INTO A FUEL STATION, UNKNOWN WARNING INDICATORS ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO SLAM ON THE BRAKE PEDAL TO AVOID HITTING A PERSON AND A GAS PUMP. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND IT OPERATED NORMALLY AS THE POWER STEERING WAS RESET. THE VEHICLE WAS TAKEN TO THE DEALER (ALAMO CITY CHEVROLET, 9400 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 987-2134) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING SHORTED OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS AWAITING A CALL BACK AS THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 40,000.

I BOUGHT THE TRUCK BRAND NEW IN MARCH OF 2016. AT JUST OVER 2 YEARS AND 40,000 MILES, THE ELECTRIC POWER STEERING SYSTEM STARTED FAILING INTERMITTENTLY WHILE DRIVING THE VEHICLE, SEIZING CONTROL OF THE STEERING. IT HAPPENED WHILE STOPPED, THEN IT HAPPENED WHEN TURNING ON A CITY STREET. EXTREMELY DANGEROUS AND SHOULD NOT HAPPEN ON A NEW VEHICLE. CHEVY IS REFUSING TO DO ANYTHING ABOUT IT EVEN THOUGH THIS WAS A KNOWN ISSUE AND RECALL ON THE '14 & '15 MODEL YEARS.

DRIVING DOWN A COUNTRY ROAD THE POWER STEERING FAILED WHILE GOING AROUND A CORNER AT 40MPH AND CAME BACK ALMOST CAUSING TOTAL LOSS OF CONTROL.

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. ONCE THE VEHICLE CAME TO A COMPLETE STOP, IT OPERATED NORMALLY. PARIS CHEVROLET BUICK GMC (1915 N MAIN ST, PARIS, TX 75460, (906) 669-1144) WAS CONTACTED FOR A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL FAILED TO TURN AND THE CONTACT CRASHED INTO A LIGHT POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE STEERING COLUMN WAS REPLACED. THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN TO GALLAES CHEVROLET (2801 UNIVERSITY BLVD NE, ALBUQUERQUE, NM), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO MARKS CASA CHEVROLET (7201 LOMAS BLVD NE, ALBUQUERQUE, NM 87110). THE VEHICLE WAS CURRENTLY STILL AT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. *TT *TR

WHEN ATTEMPTING TO TURN LEFT AT AN INTERSECTION THE STEERING WHEEL STOPPED TURNING AT ABOUT THE 10 O'CLOCK POSITION, JERKED HARD TO THE RIGHT OUT OF MY HANDS. I BRAKED AND TRIED TO TURN AGAIN, THE STEERING DID THIS REPEATLY FOR FIVE ATTEMPTS. I TURNED THE IGNITION OFF, WAITED ABOUT 10 SECONDS THEN RESTARTED THE TRUCK. THE STEERING THEN WORKED NORMALLY. MY WIFE AND I HAVE EXPERIENCED THIS TYPE OF EPISODE 5 TIMES BETWEEN US. THIS TRUCK DOES HAVE THE LANE MONITORING SYSTEM AND I HAVE EXPERIENCED THE GENTLE TUG OF THE STEERING WHEEL AND VIBRATION IN THE SEAT. THIS IS NOT LIKE THAT. THIS IS AN INTERMITTENT COMPLETE LOSS OF STEERING CONTROL. THIS HAS HAPPENED AT VERY LOW SPEED WHEN MAKING A LEFT TURN FROM A STOPPED POSITION AND IT HAS HAPPENED AT VERY LOW CONTINUOUS SPEED SUCH AS ENTERING A DRIVEWAY. IT HAS NEVER HAPPENED WHEN TURNING RIGHT. SOMETIMES IT CORRECTS ITSELF, SOMETIME YOU HAVE TO TURN OFF THE IGNITION AND REBOOT IT. I HAVE GIVEN IT TO THE DEALER FOR EVALUATION. THEIR INITIAL REACTION WAS THAT THEY DON'T KNOW WHAT THE PROBLEM IS. FORTUNATELY NO DAMAGE TO OURSELVES OR OTHERS, BUT THE POTENTIAL IS THERE. THAT IS WHY I FELT I SHOULD REPORT THIS.

STEERING STIFF IN COLD AND NEVER GETS BETTER AFTER VEHICLE WARMS UP. ANYTIME BELOW 5 DEGREES F. I HAVE HAD IT IN AND THEY HAVE REPLACED THE WHOLE ELECTRONIC STEERING SYSTEM WITH NO HELP TO THE ISSUE. I HAVE READ OTHER FORUMS WHERE OTHERS ARE HAVING THE SAME ISSUE. AT SLOW SPEEDS REQUIRES TWO HANDS TO TURN VEHICLE. VERY DANGEROUS IF IN A PANIC SITUATION. DEALER SAID THERE IS NOTHING ELSE THEY CAN DO. I LIVE IN MN AND HAVE HAD OTHER GM PICKUPS (1999,2010,2013) WITH NO SUCH ISSUES IN THE COLD WEATHER. *TR

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE VEERED TO THE LEFT OR RIGHT WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT THE STEERING ALSO FELT ABNORMAL. THE DEALER CONFIRMED THAT THERE WAS A MALFUNCTION WITH THE STEERING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500. THE VIN WAS NOT PROVIDED.

I HAVE A 2016 SILVERADO Z71 4X4 HAS A LIFT KIT LIFT KIT WAS INSTALLED AT 5200 MILES TRUCK NOW HAS 6000MILES STEERING WHEEL WHEN TURNING LEFT OR RIGHT AT FULL TURNS U CAN FEEL THE STEERING WHEEL POP AND CLUNK THIS PROBLEM HAS BEEN PRESENT SINCE 3500 MILES ONE TIME I FULL TURNED INTO A PARKING LOT AND HEARD A LOUD NOISE AND FELT IT ON THE STEERING WHEEL NEVER PAYED ATTENTION AND SINCE THEN I FELT THE CLUNK POP WHEN TURNING AT LOW SPEED DIDN'T PAY ATTENTION AND NOW WITH THE LIFT ON I CAN FEEL IT POP MORE AND IT'S GETTING ANNOYING MY FRIEND ALSO WITH A 2015 SILVERADO 4X4 HAS THE SAME PROBLEM WITH 10K MILES WHEN TURNING 90DEGRESS HE GETS THE CLUNK AND FEELS IT SKIPS A GEAR FROM THE GEARS INSIDE THE RACK PINION NOW I'M SCARED THAT OR WORRIED THAT SOMETHING MIGHT. HAPPEN TO MY STEERING AND GOD FORBID I MIGHT LOSS CONTROL OF THE TRUCK

I WAS LEAVING MY HOME MADE A RIGHT HAND TURN AS I WAS COMING UP TO THE 35 MPH SPEED LIMIT THERE WAS A BEEP AND THE VEHICLE WAS HARD TO TURN. A MESSAGE WAS DISPLAYED ON THE INFORMATION DISPLAY ADVISING TO GET POWER STEERING SERVICED.I DROVE IT TO THE DEALERSHIP WHICH WAS TWO MILES AWAY. WAS ADVISED THAT THE ELECTRIC STEERING PUMP WENT BAD. THE VEHICLE HAS APPROXIMATELY 3,200 MILES AND I HAVE BEEN DRIVING IT SINCE APRIL 29, 2016. CHEVROLET NOTIFIED. VEHICLE IS AT STEVENSON CHEVROLET, SWANSBORO, NC 28584. IF THIS HAPPENED ON A HIGHWAY I PROBABLY WOULD NOT BE WRITING THIS.

ELECTRIC STEERING FAILED AT HIGHWAY SPEEDS MULTIPLE TIMES DURING A LONG TRIP, WHEN NEW. THE STEERING, WHEN OUT, WAS VERY HARD TO STEER BUT DID NOT LOCK UP OR CAUSE ANY SUDDEN TRUCK MOVEMENTS. THE DEALERSHIP HAD TO REPLACE THE ELECTRIC STEERING ON THE NEW TRUCK. NO MORE ISSUES AFTERWARDS.

I PURCHASED A 2016 SILVERADO 1500 4WD LTZ CREW ON FEBRUARY 08, 2016. ON FEBRUARY 20, 2016 WITH JUST 312 NEW MILES DRIVEN ON THE NEW VEHICLE, THE ELECTRIC POWER STEERING STOPPED WORKING WHILE DRIVING 60 MILES PER HOUR GOING WEST ON THE SOUTHERN STATE PARKWAY MIDDLE LANE IN NASSAU COUNTY NEW YORK. WITH NO POWER STEERING ON A SIX THOUSAND POUND TRUCK, I HAD TO STRUGGLE WITH TURNING THE STEERING WHEEL AWAY FROM OTHER VEHICLE ON THE PARKWAY AND EXIT THE PARKWAY WITHOUT CAUSING AN ACCIDENT. I IMMEDIATELY CALL FOR ROAD SIDE SERVICED AND THE TRUCK WAS TOWED AND RETURN TO THE DEALER FOR SERVICE. DURING THE INVESTIGATION, THE CHEVROLET SERVICE DEPARTMENT LOCATED IN VALLEY STREAM, NY STATED ON FEBRUARY 24, 2016 THAT THE ENTIRE ELECTRIC RACK OPINION FOR THE POWER STEERING WAS DEFECTED WHEN IT WAS INSTALLED DURING THE ASSEMBLY BY THE MANUFACTURE. THE 2016 SILVERADO 1500 TRUCK WAS PURCHASED NEW ON 2/08/2016, AND I HAVE CONCERNS THAT OTHER MECHANICAL PARTS IN THE VEHICLE MAY BE DEFECTED AND THE VEHICLE MAY BE UNSAFE TO DRIVE.