8 complaints reported

2017 Chevrolet Silverado 2500 Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
8
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Sep 2024

SOLVED my U029E with "Exhaust Fluid Service" and "Reduced Speed". For the past month I have been working on this issue on my 2017 Silverado 2500HD LT 6.6L. Tonight I purchased my 3rd NOX2 (downstream) sensor and IMMEDIATELY EVERYTHING WAS FIXED. So, what happened? Why did the previous 2 NOX sensors NOT work? A clue came from GM Parts Direct as the original part number was listed as "DISCONTINUED". Previously we had purchased 2 numbers matching NOX2 sensors 12676706. So why did these sensors not work when the one see image below immediately worked? CHEVY! They programmed out part number 12676706 from the computer and programmed in 12718676. 12718676 CURED OUR U029E and "Exhaust Fluid Service" and "Reduced Speed" issues. Companies are still selling NOX2 part number 12676706 because it was the original device DO NOT PURCHASE THE DISCONTINUED NOX2 SENSOR 12676706. INSTEAD PURCHASE THE 12718676 PART NUMBER.

Type: Vehicle, Vehicle: 2017 CHEVROLET SILVERADO 2500, Manufacturer: General Motors, LLC
Incident: Sep 2024
Jun 2024

Another day another code. P11DB (NOX upstream). Now I am at NOX downstream, NOX upstream, DEF pump, cylinder 7 wire connector, Trailer Brake Controller wire harness, temperature sensor, and a dozen chafing wire harnesses because they are pulled to tight, have extreme bends in them or are rubbing against the frame, bumper, etc. Chevy recommended that I replace the cylinder 7 injector which was not the issue. At this rate if I paid Chevy to diagnose and repair this vehicle I would easily be $5,000+ in repairs since Chevy wants to do cab-off maintenance on everything now. This is manufacturer defects and consumer fraud and NTHSA is not holding Chevy accountable for. My Dad has a 1978 Pinto that he can start up and run to town but my 2017 Silverado can't even leave the farm.

Type: Vehicle, Vehicle: 2017 CHEVROLET SILVERADO 2500, Manufacturer: General Motors, LLC
Incident: Jun 2024
Jun 2024

This is my 3rd complaint within 6 days. The entire electrical system in this 2017 Silverado 2500HD LT 6.6L appears to be committing suicide. First it was the Brake Controller Unit, Diesel Injector Connector (cylinder 7), P1050 DEF Level Sensor, U029E NOX Sensor Module 2 Communication Lost, U02A3 Lost Communication With Particulate Matter Sensor Module, and now P018B Code: Fuel Pressure Sensor "B". At what point will the manufacturer be held accountable for manufacturer defects on this vehicle (including the Dorman 603-009 Coolant Reservoir)? Every pump and sensor on the truck is failing within a week of the trailer brake controller failure? WHY is every wire harness on this vehicle (like so many others) failing? I cannot trust that I can even drive this vehicle without either STABILITRAC shutting it down or the defective wire harnesses catching fire.

Type: Vehicle, Vehicle: 2017 CHEVROLET SILVERADO 2500, Manufacturer: General Motors, LLC
Incident: Jun 2024
Jun 2024

Engine wiring harness failure on my 2017 Silverado 2500HD LT 6.6. This time it is the cylinder 7 connector which is a very common complaint by Chevy owners. The wiring harness was installed with wires that were to short for the rear cylinders causing them to fail prematurely. This connector is snapped into position forcing the wires to bend at a tight 90 degree angle. Chevy is trying to force owners to replace the entire wiring harness instead of replacing just the defective connectors (GM 19368140, ACD PT3739). This failure causes the engine to idle and operate so rough that it engages STABILITRAC and forces reduced power mode.

Type: Vehicle, Vehicle: 2017 CHEVROLET SILVERADO 2500, Manufacturer: General Motors, LLC
Incident: Jun 2024
May 2024

2017 CHEVY SILVERADO 2500HD LT 6.6L It all started on June 15, 2024 with a TRAILER BRAKE CONTROLLER (chafing wire that was grounding and shorting against the frame and bumper) resulted in a barrage of issues. Our truck being down over a month and throwing (so far) 16 codes just on the first 2 scanners. It has also taken out the TPMS too. U0137 Trailer Brake Control Module P1050 Reductant Level Sensor P11DB NOX SENOR 1 U0076 CONTROL MODULE COMMUNICATION POWERTRAIN SENSOR U101E LOST COMMUNICATIONS WITH DEDUCTANT CONTROL MODULE U029D LOST COMMUNICATIONS WITH NOX SENSOR 1 U029E LOST COMMUNICATIONS WITH NOX SENSOR 2 U02A3 LOST COMMUNICTIONS WITH PARTICULATE MATTER SENSOR U18A2 LOST COMMUNICATIONS WITH FUEL PUMP P203C REDUCTANT LEVEL SENSOR CIRCUIT LOW P204C REDUCTANT PRESSURE SENSOR CIRCUIT LOW U029E LOST COMMUNICATION WITH NOX SENSOR 2 P20B9 REDUCTANT HEATER 1 CONTROL CIRCUIT OPEN P0307 CYLENDER 7 MISFIRE P1488 TP MOTOR CONTROL CIRCUIT P0097 INSTAKE AIR TEMPORATURE (IAT) SENSOR 2 Upon having an advanced system scan there was an ADDITIONAL 128 CODES. Most of the codes referring to voltage to high and voltage to low. The entire truck is shutting down electrically and we can only assume that this will result in one of two options. First is that the vehicle will catch fire because of the system wide KNOWN WIRE CHAFING electrical issues. Second is that the vehicle is totaled / junked since Chevy will neither recall the KNOWN issues and is too busy changing customers for FRAUDULENT repairs that their vehicles do not need. Take for example P0307 which Chevy wanted $165 for the diagnostic fee and over $650 to replace cylinder 7 injector along with time for the repairs (over $1,000) for a $14 KNOWN wire connector issue that Chevy is performing fraudulently. Chevy CANNOT continue to lock the center information screen. That information is vital to our driving.

Type: Vehicle, Vehicle: 2017 CHEVROLET SILVERADO 2500, Manufacturer: General Motors, LLC
Incident: May 2024
Nov 2021

I recently began getting “service trailer brakes” on my screen. This only occurs when towing trailers and not a single trailer. These trailer do not cause the alarm on similar vehicles either. I took it to the shop who didn’t look at my vehicle for a week. During this time my cell booster was plugged in the whole time, which drained the battery. The tech called and said it was a low voltage issue. I told him to disconnect the cell booster and charge the battery. He did and no more low voltage. Then he stated that there was no problem with the trailer brakes. I asked how that system was tested and he said they didn’t ave a way to test it. Hmmm. There are number of these complaints all over the internet with the same “code” and GM is not able to, and unwilling to diagnose it and correct it.

Type: Vehicle, Vehicle: 2017 CHEVROLET SILVERADO 2500, Manufacturer: General Motors, LLC
Incident: Oct 2021
Feb 2021

I WENT TO PUSH THE BUTTON FOR SIDE MIRROR AND REAR WINDOW DEFROST AND MY DAUGHTER WAS IN BACK SEAT SAID SHE SMELLED SOMETHING AND HEARD A BUZZING NOISE . I DIDNT KNOW WHAT IT WAS UNTIL TODAY AND I REALIZED MY REAR DEFROST IS NOT WORKING BUT THE MIRRORS DO .

Type: Vehicle, Vehicle: 2017 CHEVROLET SILVERADO 2500, Manufacturer: General Motors, LLC
Incident: Jan 2021
May 2019 Fire

DESCRIBE WHAT HAPPENED - INSD ARRIVED AT WORK AND PLUGGED IN HIS BLOCK HEATER AS HE ALWAYS DOES DURING THE WINTER. INSD THEN WENT INTO WORK AT ABOUT 6:30PM. AT APPROX 7:30PM INSD WAS NOTIFIED THAT THERE WAS A FIRE IN HIS TRUCK, FIRE DEPT WAS CALLED. DID THE FIRE BURN TO THE INTERIOR, EXTENT OF DAMAGE- TOTAL BURN, FULL INTERIOR, ENGINE BAY. FIRE IS NOT SURE WHERE THE FIRE STARTED BUT THINKS IT WAS IN THE ENGINE BAY. THE FIRE STARTED IN THE ENGINE COMPARTMENT DID THE FIRE CAUSE DAMAGE TO ANYONE ELSE'S PROPERTY- FORD F150 NATHAN ALVARADO DAMAGE: WHOLE PASSENGER SIDE (WHEELS, TIRES, PAINT FRONT FENDER, MIRROR), DODGE RAM2500 DOUG SHELTON DAMAGES: HEADLIGHTS DRIVER SIDE, FENDER, BUMPER. ALL 3 CARS PARKED IN A ROW IN ANGLED PARKING ALLSTATE CLAIM 0487873291 CODY SHIPLEY REGISTERED OWNER

Type: Vehicle, Vehicle: 2017 CHEVROLET SILVERADO 2500, Manufacturer: General Motors, LLC
Incident: Aug 2018

Trend Over Time

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Quick Summary

The 2017 Chevrolet Silverado 2500 has 8 Electrical System complaints on file. Review the timeline above for detailed owner experiences.