2017 Chevrolet Silverado 2500 Engine

TRUCK HAD 13758 MILES AND A/C WOULD NOT WORK IN TEMPERATURES ABOVE 100 DEGF WHEN SITTING AT IDLE. WHILE MOVING THE SYSTEM WOULD COOL A LITTLE. INITIALLY TOOK TO ALL AMERICAN CHEVY OF MIDLAND AND THEY COULD NOT REPLICATE THE PROBLEM. TOOK THE TRUCK TO A SECOND DEALERSHIP, SEWELL GMC OF MIDLAND AND THEY WERE ALSO UNABLE TO REPLICATE THE PROBLEM. I TOOK THE TRUCK BACK TO SEWELL GMC OF MIDLAND AND THEY WERE ABLE TO FIND THE PROBLEM. THE FAN CLUTCH WAS REPLACED. THEY WERE UNABLE TO REPAIR IT UNDER WARRANTY SINCE IT WAS 4 MONTHS OUT OF WARRANTY WITH 29599 MILES. I HAD TO PAY FOR 40% OF THE REPAIR COST DESPITE THE ISSUE FIRST OCCURING WHILE IN WARRANTY. BUT BECAUSE THE TWO DEALERSHIPS COULD NOT DIAGNOSE A BAD FAN CLUTCH I WAS STUCK WITH 40% OF THE BILL. GM CUSTOMER SERVICE INVOLVED, GAVE ME A $100 SERVICE VOUCHER. LETTERS SENT TO CEO AND VP OF GLOBAL MANUFACTURING. NO RESOLUTION BECAUSE THE "FACTORY TRAINED TECHNICIANS" WERE UNABLE TO FIND THE PROBLEM.

TRUCK HAD 13758 MILES AND OIL WAS FOUND TO BE WEEPING FROM THE FRONT OF THE OIL PAN. TRUCK WAS TAKEN TO ALL AMERICAN CHEVY OF MIDLAND. TECH ACKNOWLEDGED THERE WAS AN OIL LEAK BUT COULD NOT FIND WHERE IT WAS COMING FROM. UV DYE WAS ADDED TO OIL AND I WAS ASKED TO COME BACK IN 2 WEEKS. AFTER 2 WEEKS I WENT BACK AND THE TECH SAID THAT BECAUSE IT WAS RAINING HE COULD NOT FIND WHERE THE LEAK WAS COMING FROM. TRUCK TAKEN TO A DIFFERENT DEALER AND THEY WERE UNABLE TO FIND WHERE THE LEAK WAS COMING FROM. OIL LEAK REMAINS.

TRUCK HAD 29599 MILES WHEN THE ENGINE BLOCK HEATER CORD WAS REPLACED UNDER RECALL. SINCE THEN I HAVE HAD THE LOW COOLANT WARNING COME UP 5 DIFFERENT TIMES. EACH TIME IT HAS COME UP I HAVE TOPPED OFF THE COOLANT. AFTER TOPPING OFF THE TIME BETWEEN SUBSEQUENT TOP OFFS VARIES BUT THERE IS AN ISSUE THAT IS CAUSING THE COOLANT TO GET LOW.

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. DAN CUMMINS CHEVROLET BUICK (1020 M.L.K. JR BLVD, PARIS, KY 40361) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS THEN INFORMED THAT A SENIOR ADVISOR WOULD CONTACT HER NEXT WEEK TO DISCUSS HER OPTIONS MOVING FORWARD. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL N182206311 IS NOT BEING DONE. DEALER CANNOT GET PARTS. WEST CHEVROLET, WEST, TEXAS

LOW COOLANT WARNING MESSAGE, THIS IS A PROBLEM WITH 2015-2019 CHEVROLET 2500 HD VEHICLES. THEY HAVE A BULLETIN TO CORRECT TO ELIMINATE, BUT DOES NOT WORK. PROBLEM WAS ADDRESSED AT 23213 MILES 7/23/2018, AND NOW AGAIN AT JUST UNDER 60,000 MILES SEPTEMBER 2019. PER CHEVROLET WARRANTY, THE AFFECTED PARTS SHOULD BE COVERED UNDER THE ENGINE EMISSION WARRANTY FOR 8 YEARS 80,000 MILES. CHEVROLET WARRANTY CLAIMING THIS COOLANT SENSOR IS COVERED BY THE 36,000 MILE BUMPER TO BUMPER WARRANTY. THIS ERROR MESSAGE COMES ON REPEATEDILY AN MAKES YOU HAVE TO STOP AND CHECK COOLANT LEVEL, WHICH IS OK, BUT MUST BE CHECKED. SENSOR IS BAD AND CHEVROLET WILL NOT COVER UNDER THE STATED WARRANTY AND STATES REPAIRS ARE IN EXCESS OF $600.00. I HAVE LEFT MESSAGES FOR A SUPERVISOR TO CALL ME, TO NO AVAIL. THE PROBLEM IS SO WIDE SPREAD, PARTS ARE ON NATIONAL BACK ORDER AND CHEVROLET IS AWARE OF THIS. I PERSONALLY BELIEVE THEY ARE TRYING TO AVOID A RECALL AND CONTROL THEIR FINANCIAL EXPOSURE BY TELLING CUSTOMERS THIS PART IS NOT COVERED UNDER THE CORRECT PORTION OF THEIR WARRANTY. THIS STARTED IN JULY 23, 2018 THROUGH CURRENT. COPIES OF WARRANTY INFORMATION WILL BE ATTACHED AS WELL AS PHOTO OF WARNING MESSAGE. THIS IS A CONSUMER EMERGENCY, MANY OWNERS ARE EXPERIENCING THE SAME PROBLEM.

TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO 2500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE VEHICLE'S ALARM SOUNDED, WHEN THE CONTACT ARRIVED DOWNSTAIRS, THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE LOT BY THE INSURANCE COMPANY. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION AFTER THE FIRE FOR NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.