2018 Chevrolet Silverado 2500 Engine

The contact's son owns a 2018 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the check engine and “Service Vehicle" messages was displayed. The vehicle was taken to a local dealer, where it was diagnosed that the diesel exhaust fluid (DEF) and catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 109,000. The VIN was not available.

The contact owns a 2018 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The contact took the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The dealer replaced the negative battery cable; however, the failure persisted. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 36,000.

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO HD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION CHEVROLET SPOKANE VALLEY 8500 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212 509) 720-8905, BUT WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS OR WHILE AT IDLE, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO MANKATO MOTORS LOCATED AT 1815 MADISON AVE, MANKATO, MN 56001, WHO INFORMED THAT CONTACT THAT THE SOUND WAS NORMAL WHILE THE VEHICLE WAS IN OPERATION. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,277.

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS ALSO INFORMED THAT VEHICLES IN COLD WEATHER STATES WERE BEING REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHEPHERD'S CHEVROLET BUICK (1520 E 9TH ST, ROCHESTER, IN 46975, (574) 223-2136) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

GM REMOVED MY ENGINE BLOCK HEATER IN JULY. IT IS NOW DECEMBER AND THE FORECASTS CALL FOR SINGLE DIGIT TEMPERATURES. CONTACTED GM AND THE DEALERSHIP AND THEY HAVE NO IDEA WHEN I WILL GET THE NEW ENGINE BLOCK HEATER INSTALLED.

BOUGHT THIS TRUCK BRAND NEW IN SEPTEMBER 2018 AND HAVE BEEN HAVING PROBLEMS WITH THE TORQUE CONVERTER SINCE THE DAY WE BOUGHT IT. IT HAS FREQUENT MODERATED SHUDDERING AND OR LURCHING AT THE ACCELERATION SPEED OF ABOUT 30 MPH. ALMOST EVERYDAY AND SEVERAL TIMES PER DAY. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, THEY SAY THERE IS A "FLAW" IN THE 2017-2018 TRUCKS BUT THERE IS NOT A FIX. THEY SAY TO DRIVE THE TRUCK IN TOW HAUL AND THAT HELPS. I DO NOT WANT TO DRIVE IN TOW HAUL, I FEEL IT IS HARD ON THE TRUCK TO DRIVE IN TOW HAUL ON A REGULAR BASIS. TOW HAUL IS SPECIFIC FOR TOWING. AND IT COMPROMISES THE FUEL ECONOMY. I AM UNHAPPY THAT THERE IS A KNOWN PROBLEM BUT NO FIX WITH THE TORQUE CONVERTER.