80 complaints reported

2002 Chevrolet Suburban SERVICE BRAKES, HYDRAULIC

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
80
Crashes
7
Fires
0
Injuries
3

Complaint Timeline

Chronological view of owner reports

Dec 2012

I WAS NEARING A STOP SIGN AT AN INTERSECTION AND APPLIED BRAKES. PEDAL WENT TO FLOOR AND I WENT THROUGH INTERSECTION. ONCOMING VEHICLE HAD TO SWERVE TO MISS ME. INVESTIGATION DETERMINED THAT A FRONT BRAKE LINE HAD RUSTED THROUGH, CAUSING LOSS OF BRAKE FLUID. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Apr 2012
Oct 2012

THE ABS LIGHT CAME ON. WHEN THE CAR WAS TURNED OFF, A PUMP OR SOMETHING KEPT RUNNING AND THE SOUND SEEMED TO BE COMING FORM UNDER THE VEHICLE. THE SOUND DID NOT CEASE EVEN WHEN THE CAR WAS TURNED OFF AND THE KEY REMOVED. THIS CONTINUED UNTIL I CHECKED THE FUSES AND TRIED DISCONNECTING THE ABS 60-AMP FUSE FROM THE FUSE BOX UNDER THE HOOD. THE FUSE WAS FINE, HOWEVER WHEN I DISCONNECTED THE FUSE, THE SOUND IMMEDIATELY STOPPED. I RECONNECTED THE FUSE BRIEFLY AND THE SOUND RESUMED, SO I LEFT THE FUSE DISCONNECTED UNTIL A REPAIR CAN BE MAID. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Sep 2012
Oct 2012

BRAKES LINE CORRODED, PEDAL TO THE FLOOR. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Aug 2011
Jul 2012

BRAKES FAILED COMPLETELY.... BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AFTER PULLING INTO A PARKING LOT AND TRYING TO SLOW DOWN TO PULL INTO A SPOT. ATTEMPTED TO PUMP BRAKES BUT THE PEDAL DID NOT COME BACK UP. HIT CURB AT APPROXIMATELY 10 MPH. TRUCK NEEDED TO TOWED AND MECHANIC FOUND TROUBLE TO BE A BADLY RUSTED THROUGH MAIN FRONT TO REAR BRAKE LINES. MECHANIC FOUND ALL LINES TO BE RUSTED AND REPLACED ALL LINES WITH POLY COATED STEEL LINES. MECHANIC STATED THAT THE FACTORY BRAKE LINES WERE NOT COATED...? IS THIS NOT A FACTORY RECALL ISSUE? *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Nov 2012
May 2012

JUST HAD TO REPLACE BRAKE LINES DUE TO SEVERE CORROSION. THIS COST ME A SMALL FORTUNE. THIS IS COVERED UNDER NHTSA ACTION # EA11001. PERFORMED SERVICE TO AVOID CATASTROPHIC EVENT. NOTICE MUST BE MADE TO ALL CURRENT OWNERS OF VEHICLES TO REDUCE RISK OF CATASTROPHIC CRASH \ POSSIBLE LOSS OF LIFE. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: May 2012
Apr 2012

MY WIFE WAS DRIVING OUR 2002 CHEVROLET SUBURBAN 1500 4WD WHEN SHE APPLIED THE BRAKES TO STOP THE PEDDLE WENT ALL THE WAY TO THE FLOOR. SHE WAS ABLE TO GET THE TRUCK INTO A PARKING LOT WITHOUT INCIDENT. WHEN I GOT THERE TO LOOK AT THE PROBLEM, I NOTICED THE STEEL BRAKE LINE SUPPLYING THE RIGHT FRONT CALIPER WAS SEVERELY CORRODED, WHERE IT RUNS ATOP THE FRAME IN THE ENGINE COMPARTMENT, TO THE POINT WHERE IT DEVELOPED A PINHOLE TO ALLOW A LOSS OF PRESSURE(PEDDLE). THE LINE IS SO CORRODED THAT I CAN'T EVEN CUT OUT A SECTION AND FLARE THE OLD LINE TO INSTALL A REPAIR SECTION OF LINE. I BELIEVE THE ENTIRE BRAKE LINE HAS TO BE REPLACED. AT THIS TIME I HAVEN'T INSPECTED THE REST OF THE LINES, BUT WHEN I CAN I WILL!!!!! I'M READING ABOUT NUMEROUS BRAKE LINE AND OTHER SEVERE CORROSION ISSUES ON THESE MODELS. WE HAVE BEEN LOYAL GM CUSTOMERS SINCE 1976. WE CURRENTLY OWN THE ABOVE MENTIONED SUBURBAN AND A 2008 SILVERADO. THE SUBURBAN IS OUR PRIMARY FAMILY VEHICLE WHICH IS USED TO TRANSPORT OUR DISABLED CHILD. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Apr 2012
Feb 2012 Crash

BEGAN EMERGENCY BREAKING AND EVASIVE MANEUVERS. SHORTLY AFTER BEGINNING TO TURN, THE ABS LIGHT CAME ON AND ALL 4 WHEELS LOCKED. THE RESULT WAS A 180 DEGREE SPIN ACROSS 5 LANES OF I30 JUST SOUTH OF DOWNTOWN DALLAS. WE ALMOST AVOIDED ANY COLLISION, BUT IT COULD HAVE BEEN HORRIBLE AS WE WERE CLOSE TO HITTING AT LEAST 7 TO 10 VEHICLES WITH SPEED DIFFERENTIALS OF ABOUT 50MPH WHILE OUT OF CONTROL. THE FAILURE CODE WAS THE EBCM RELAY, AND THE SYSTEM WORKS IF THE AMBIENT TEMPERATURE IS COLD ENOUGH, THOUGH IT FAILS ON BUMPS SOMETIME. TYPICAL BAD SOLDER JOINT BEHAVIOR. MANY PEOPLE ARE REPAIRING THESE MODULES BY RE-SOLDERING THE RELAY CONNECTIONS. *JS

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Oct 2011
Dec 2011

BRAKE FAILURE DUE HOLE IN CORRODED BRAKE LINE DURING BRAKING. FIRST REPAIR DATE OCT 2010 EST. SECOND FAILURE 12/23/2011. IN BOTH FAILURES BRAKE PEDAL GOES TO FLOOR AND REDUCES ABILITY TO SLOW OR STOP VEHICLE. 2ND FAILURE BRAKE FLUID SPRAYING OUT ON REAR COMPONENTS OF VEHICLE INCLUDING EXHAUST. NO BRAKE WARNING LIGHT CAME ON TO WARN OF FAILURE AND REDUCTION OF BRAKING POWER. I AM THE SECOND OWNER OF THIS SUBURBAN WHICH I PURCHASED USED WITH 22K MILES IN MARCH OF 2003. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Oct 2010
Dec 2011

THE ANTI-LOCK BRAKE SYSTEM ACTIVATED INCORRECTLY AT LOW SPEED ON A STEEP HILL SUCH THAT THE VEHICLE ROLLED INTO THE CROSS STREET WITHOUT STOPPING. VEHICLE WAS IN VERMONT FOR 4 YEARS PRIOR TO THE INCIDENT. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Nov 2011
Oct 2011

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THE BRAKES ARE FAILING DUE TO THE ANTI-LOCK BRAKING SYSTEM. WHENEVER THE BRAKES WERE APPLIED THE ABS VIBRATED EXCESSIVELY CAUSING THE OCCUPANT TO APPLY MORE PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE. NHTSA RECALL CAMPAIGN ID NUMBER: 05V379000, SERVICE BRAKES, HYDRAULIC: ANTI-LOCK WAS RELATED TO THE FAILURE WHICH WAS REPAIRED BY THE DEALER. THE DEALER REMOVED THE WHEEL SPEED SENSOR AND THOROUGHLY CLEANED THE SENSOR MOUNTING SURFACE ON THE WHEEL BEARINGS, APPLIED RUST INHIBITOR AND GREASED THE MOUNTING SURFACE. THE MANUFACTURER ADVISED HER THAT SINCE THE RECALL REPAIR WAS PERFORMED THEY ARE NOT OBLIGATED TO REPAIR IT A SECOND TIME. THE FAILURE MILEAGE WAS 160,000. UPDATED 07/21/11 *BF THE CONSUMER STATED THE RECALL WAS PERFORMED BY THE DEALERSHIP IN 2005 WITHOUT HER CONSENT. THERE WERE NO PROBLEMS WITH THE ABS UNTIL 2011. THE ABS WOULD ENGAGE WHEN IT WAS NOT NECESSARY. THE INITIAL RECALL HAS NOT BEEN FIXED. UPDATED 07/29/11

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Jun 2011
Sep 2011

BRAKE FAILURE, ABS KICKS IN UNDER 5 MPH. LOST BRAKES ONCE. UPON REVIEWING THIS TOPIC ON THE BELOW WEBLINK, FOUND OUT I AND A MULTITUDE OF OTHER CHEVY TRUCK OWNERS HAVE IDENTICAL ISSUES. BASED ON READING THE BELOW LINK, I'M FEARFUL OF LETTING MY WIFE/KIDS IN THIS VEHICLE THAT A POSSIBLE CAR ACCIDENT MAY HAPPEN IF THE BRAKES DON'T WORK WHEN NEEDED. PLEASE INVESTIGATE THIS, I AND MANY OTHERS PAID A SUBSTANTIAL AMOUNT OF MONEY FOR PRODUCTS THAT ARE DEFECTIVE/LIFE THREATENING AND CHEVY REFUSES TO CORRECT THE PROBLEM. ONCE AGAIN, PLEASE READ THE BELOW LINK, I AM NOT ALONE. HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/GM_SILVERADO_BRAKES.HTML [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Feb 2011
Sep 2011

HARD BRAKE LINES FAILED, RESULTING IN LOSS OF HYDRAULIC PRESSURE FOR SERVICE BRAKES. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Aug 2011
Aug 2011

MY BRAKE LINES ARE SEVERELY CORRODED. I HAVE NO CHOICE BUT TO REPLACE THEM WITH STAINLESS LINES BECAUSE I KNOW THEY ARE NOT SAFE. IT'S A COSTLY LABOR INTENSIVE REPAIR . *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Aug 2002
Jul 2011

I OWN A 2002 CHEVROLET SUBURBAN WHICH WHEN BRAKING AT LOW SPEEDS THE PEDAL DROPS NEAR THE FLOOR AND THE ABS CAUSES IT TO KICK BACK AND PULSATE THIS HAPPENS ON AN INTERMITTENT BASIS CAUSING GREATLY INCREASED STOPPING DISTANCES. THESE SYMPTOMS ARE CONSISTENT WITH A RECALL WHERE THEY SPRAYED ANTI CORROSION STUFF ON AN ABS SPEED SENSOR AS A FIX. THIS RECALL WAS PERFORMED ON MY VEHICLE 3 YEARS AGO AT 40K MILES NOW I AM EXPERIENCING THE SAME PROBLEM AGAIN @ 78K MILES AND GM SAYS THEY ARE NOT OBLIGATED TO PERFORM IT AGAIN OR COME UP WITH A MORE PERMANENT FIX. *KB

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Jul 2011
May 2011

BRAKES FAILED PREMATURELY DUE TO RUSTING BRAKES LINES FROM MASTER CYLINDER WITHOUT WARNING ON I-94.

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Apr 2011
Dec 2010

2002 CHEVROLET SUBURBAN. WHILE DRIVING BRAKES WHERE APPLIED IN A NORMAL MANNER AND DRIVER FELT BRAKE PEDAL GO TO THE FLOOR AND VEHICLE DID NOT STOP. AFTER INVESTIGATION FOUND BRAKE LINE RUPTURED NEAR DRIVERS SIDE REAR WHEEL. SERIOUS INJURY AND DAMAGE WHERE AVOIDED ONLY BECAUSE OF AN EMPTY HIGHWAY AT THE TIME OF OCCURRENCE. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Dec 2010
Dec 2010

AT LOW SPEEDS (<30 MPH) ABS ACTIVATES WHICH IS LEADING TO AN INCREASE IN STOPPING DISTANCE. HAS POTENTIAL FOR ACCIDENTS IN RESIDENTIAL AND CITY TRAFFIC. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Mar 2007
Nov 2010

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 5-10 MPH ON NORMAL DRY ROAD CONDITIONS, THE BRAKES WERE ENGAGED, FOLLOWED BY AN UNINTENDED ACTIVATION OF THE ANTI-LOCK BRAKE SYSTEM AND THE VEHICLE BEGAN TO ROLL. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 2/23/11 *CN THE MECHANIC FOUND BOTH WHEEL SPEED SENSORS HAD INTERNAL FAILURE. UPDATED 05/06/11

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Aug 2010
Nov 2010

NON WORKING EMERGENCY BRAKE. (RECENTLY PURCHASED VEHICLE USED.) APPEARS TO BE A VERY COMMON PROBLEM ON THIS CLASS OF VEHICLE BY CHEVROLET AND GMC. REPAIR IS DIFFICULT, COSTLY, AND GENERALLY INEFFECTIVE. VERY DANGEROUS. NOT ONLY WILL THE E-BRAKE TYPICALLY NOT HOLD THE VEHICLE FROM A STAND-STILL. IT WAS NEVER DESIGNED TO SLOW THE VEHICLE WHILE IT IS MOVING IF THE HYDRAULIC SYSTEM FAILS. MOST DRIVERS EXPECT AN E-BRAKE TO DO BOTH. CHEVROLET SHOULD DEVISE A FIX AND ISSUE A RECALL.

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Oct 2010
Nov 2010

ON NOVEMBER 16TH 2009 WITH NO WARNING MY 2002 CHEVROLET SUBURBAN EXPERIENCED A SUDDEN AND TOTAL BRAKE FAILURE. THE VEHICLE WAS TRAVELING SLOWLY AND THE DRIVER WAS ABLE TO PULL OFF THE ROAD , CALL FOR A TOW TRUCK AND HAVE THE VEHICLE TOWED TO A LOCAL REPAIR SHOP. DIRECT TIRE OF WATERTOWN (PHONE:617-923-1800) ADVISED THAT THE UNDER BODY BRAKE LINE WAS SEVERELY CORRODED IN SEVERAL PLACES, HAD RUPTURED IN ONE SPOT AND WAS LEAKING IN ONE OTHER PLACE. THE VEHICLE WAS REPAIRED BY THEM. THE RECEIPT FOR THE WORK DONE BY IS AVAILABLE. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Nov 2009
Aug 2010

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEM WOULD INTERMITTENTLY ACTIVATE AT LESS THAN 10 MPH AND WHEN DEPRESSING THE BRAKES. THE BRAKE PEDAL WOULD VIBRATE ABNORMALLY WITH AN INCREASE IN STOPPING DISTANCE AND TIME. THE DEALER REPLACED THE BRAKES YET THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Feb 2007
Aug 2010

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT ENGAGED THE BRAKE PEDAL AND THERE WAS AN EXTREMELY SLOW RESPONSE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT NOTICED BRAKE FLUID LEAKING FROM THE VEHICLE UNDER THE DRIVER SIDE. THE VEHICLE WAS DRIVEN TO THE CONTACTS RESIDENCE WITH EXTREME CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Jul 2010
Jul 2010

MY 2002 CHEVY SUBURBAN WAS SERVICED UNDER NHTSA ID 05V3379000 ON 11/24/06. THE PROBLEM IS THE VEHICLE WILL NOT STOP BETWEEN 5-10MPH DUE TO CORROSION NEAR ABS SENSOR - UNDER RECALL CLEAN AREA AND LUBE. SINCE THIS IS A CORROSION ISSUE IT WILL RECUR MANY TIME IN FUTURE. APPROX 4 YEARS AFTER RECALL SERVICE - I AM HAVING THE EXACT SYMPTOMS DESCRIBED IN RECALL. I THINK THIS RECALL SHOULD BE RECURRING SINCE CORROSION IS CONSTANTLY OCCURRING. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Jan 2010
Jul 2010

MY 2002 CHEVROLET SUBURBAN Z71 (1500) IS EXPERIENCING ANTI-LOCK BRAKE PROBLEMS. WHENEVER THE CAR IS ABOUT TO STOP, THE ANTILOCK BRAKES ACTIVATE AND PREVENT STOPPING IN A NORMAL DISTANCE FOR SLOW SPEEDS. THIS HAS NEARLY CAUSED SEVERAL LOW SPEED ACCIDENTS. I SEE THERE WAS A RECALL CAMPAIGN, #05V379000 AND I CALLED GM TO CHECK IF MY VEHICLE WAS INCLUDED BUT THEY SAID NO, EVEN THOUGH MY VEHICLE IS IN THE INDICATED YEAR RANGE AND IS EXHIBITING THE EXACT SYMPTOMS DESCRIBED IN THE RECALL. THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL TOO. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jun 2010
Jul 2010

MY WIFE OWNS TWO GM SUBURBANS, 2002 AND 2004. BOTH EXPERIENCED BRAKE FAILURE DUE TO ROTTING BRAKE LINES WITHIN A WEEK OF EACH OTHER. I HAVE PAID OVER $2,000.00 TO HAVE THEM BOTH REPAIRED. THE 2002 FAILURE SENT ME OUT INTO THE STREET IN FRONT OF MY HOME UNABLE TO STOP. THE SECOND FAILURE OF THE 2004 OCCURRED WHILE ON A CROSS COUNTRY TRIP WITH MOST OF MY FAMILY IN THE CAR. THIS IS THE ONE THAT SPURS MY EFFORTS TO COMPLAIN. I COULD LOSE IT WHEN CONSIDERING WHAT COULD HAVE HAPPENED TO MY FAMILY DUE TO THESE FAILURES ON TWO VERY EXPENSIVE CARS WHICH I WOULD NEVER HAVE EXPECTED TO FAIL LIKE THIS. I WOULD LIKE VERY MUCH NOT TO HAVE THIS HAPPEN TO ANYONE ELSE AND IF I CAN GET A REFUND FOR THE COSTLY REPAIR THAT WOULD BE GREAT. I HAVE PRESERVED THE ROTTED BRAKE LINES. PLEASE LET ME KNOW IF YOU NEED ANY FURTHER INFORMATION. *TR

Type: Vehicle, Vehicle: 2002 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: May 2010

Trend Over Time

Complaints by year

Quick Summary

The 2002 Chevrolet Suburban has 80 SERVICE BRAKES, HYDRAULIC complaints on file. 7 crashes have been reported. Review the timeline above for detailed owner experiences.