58 complaints reported

2003 Chevrolet Suburban Brakes

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
58
Crashes
5
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Sep 2020

LOST ALL BRAKE FLUID IN THE RESERVOIR, BRAKE LINE LEAKED ALL OF THE FLUID OUT, I DID NOT HAVE ANY BREAKS, AWFUL TIME TRYING TO STOP. THE MECHANIC INFORMED, IT HAPPENS A LOT WITH SUBURBANS

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Dec 2020
Aug 2020

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, EXCESSIVE FORCE HAD TO BE APPLY TO THE BRAKE PEDAL TO BRING THE VEHICLE TO A COMPLETE STOP. THE BRAKE WARNING LIGHT ILLUMINATED ALONG WITH AN INDICATION TO REDUCE BRAKE POWER. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, SHE COULD HEAR THE AIR AND A HUMMING NOISE. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR THE MANUFACTURER MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Nov 2020
Apr 2020

I PURCHASED THIS VEHICLE USED IN OCTOBER 2019. IT HAS 180,000 MILES BUT IS IN GOOD OVERALL CONDITION. THE PROBLEM IS NOT EXCLUSIVE TO THIS VEHICLE OR EVEN THIS TYPE OF VEHICLE. THE ISSUE IS RUSTY HYDRAULIC BRAKE LINES. THIS PROBLEM HAS PLAGUED OLDER VEHICLE OWNERS, ESPECIALLY IN THE RUST BELT MIDWEST, SINCE HYDRAULIC BRAKES WERE INVENTED. SOME CONSCIENTIOUS MANUFACTURERS SUCH AS VOLVO, HAVE SWITCHED TO A BRAKE LINE MATERIAL CALLED CUNIFER OR NICOPP, A COPPER NICKEL ALLOY C70600. THIS MATERIAL PERFORMS LIKE CONVENTIONAL STEEL LINES BUT WITHOUT THE CORROSION PROBLEM. I AM A ASE CERTIFIED TECHNICIAN,AND HAVE BEEN REPAIRING VEHICLES AS WELL AS RESTORING CARS AS A HOBBY FOR WELL OVER 50 YEARS. OVER THIS TIME PERIOD I HAVE BLOWN MANY BRAKE LINES. I HAVE BEEN LUCKY IN THAT IT NEVER HAPPENED TO ME IN AN EMERGENCY STOP WHERE DAMAGE AND OR SERIOUS INJURY COULD HAVE OCCURRED. THIS LATEST INCIDENT OCCURRED EARLY IN THE MORNING AT A STOP SIGN IN MY RESIDENTIAL AREA. THERE WERE NO OTHER CARS OR PEOPLE AROUND. I APPLIED THE BRAKES THE VEHICLE CONTINUED MOVING AS THE BRAKE PEDAL WENT TO THE FLOOR. LUCKILY I WAS ABLE TO SLOW DOWN TURN AROUND AND SLOWLY MOVE BACK INTO MY DRIVEWAY. SINCE MODERN VEHICLES ARE LASTING LONGER AND DO TO NEW VEHICLE COSTS MOTORISTS ARE KEEPING THEIR CARS LONGER. THE BASIC AMERICAN VEHICLES BRAKE LINES HAVE NOT CHANGED MUCH IN THE LAST 50 YEARS,OTHER THAN SOME CHEAP ATTEMPTS AT EXTERNAL COATINGS. WHY NOT MANDATE ALL MANUFACTURERS USE THE VASTLY BETTER COPPER NICKEL LINES. IT WOULD DEFINITELY SAVE LIVES AND INJURIES NOT TO MENTION COSTLY VEHICLE DAMAGE.

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Mar 2020
Mar 2019

WHILE SITTING AT THE MAILBOX CHECKING MAIL AND PRESSING ON THE BRAKES FIRMLY, THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR AND THE WARNING LIGHTS FLASHED RED REPEATEDLY SAYING TO CHECK THE BRAKE SYSTEM. THE BRAKE FLUID WAS LEAKING ALL OVER THE PLACE. FORTUNATELY THERE WAS ENOUGH BRAKING ABILITY LEFT TO PARK THE VEHICLE IN THE DRIVEWAY. ALSO, I AM THANKFUL THIS DID NOT HAPPEN ON THE HIGHWAY.

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Mar 2019
Nov 2018

RE: "G.M. RESISTS RECALLING TRUCKS OVER BRAKE LINES", NY TIMES, JULY 7, 2014 IN SPITE OF MY 2003 CHEVY SUBURBAN PASSING NEW HAMPSHIRE'S MANDATORY SAFETY INSPECTION IN MAY OF 2018, IN AUGUST OF 2018 A BRAKE LINE BURST, RESULTING IN LOSS OF BRAKE FUNCTION. THE LINE BURST AT A POINT BELOW THE DRIVER'S DOOR AND JUST FORWARD OF THE ABS MODULATOR, WHERE THE LINES CROSS OVER THE TOP OF THE FRAME AND ARE EXPOSED TO WHEEL SPRAY. AT THE POINT OF FAILURE, THE LINES ARE OVERLAID AND OBSCURED BY A LARGE BUNDLE OF ELECTRIC WIRES. THE ATTACHED PHOTO SHOWS THE FAILURE POINT, WITH THE SHEATHED WIRE BUNDLE MOVED UP OUT OF THE WAY. THE MILEAGE AT THE TIME WAS APPROXIMATELY 167500. WITH REGARD TO THE NHTSA DETERMINATION NOT TO RECALL "ALMOST 1.8 MILLION FULL-SIZE PICKUP TRUCKS AND SPORT UTILITY VEHICLES FROM THE 1999 TO 2003 MODEL YEARS FOR CORROSION-RELATED BRAKE FAILURES", AS SUMMARIZED IN THE 7/7/14 NY TIMES ARTICLE, DOES NHTSA'S DECISION TO ABSOLVE GM OF RESPONSIBILITY ON THIS ISSUE ALSO ABSOLVE NHTSA AND/OR GM OF RESPONSIBILITY TO NOTIFY OWNERS THAT THEY ARE IN GRAVE DANGER IF THEY ARE STILL OPERATING THEIR VEHICLES WITH THE ORIGINAL BRAKE LINES? NHTSA SHOULD KNOW FROM THEIR OWN RECORDS THAT A LARGE NUMBER OF THESE VEHICLES ARE STILL ON THE ROAD. I KNOW BECAUSE I SEE THEM EVERY DAY. AS FOR GM'S EXCUSES: '"G.M. HAS RESISTED RECALLING THE PICKUPS AND SPORT UTILITY VEHICLES, TELLING REGULATORS THAT RUSTED BRAKE LINES ARE A ROUTINE MAINTENANCE ISSUE." OBRAKE LINES ARE NOT A MOVING PART. HOW ARE THEY "MAINTAINED"? I HAVE MORE TO SAY, BUT YOU ARE LIMITING ME. *TR

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Aug 2018
Mar 2018 Crash

MY COMPLAINT IS THAT GM USED SUBSTANDARD MATERIALS IN OF ALL THINGS THE BRAKE LINES! I LOST ALL BRAKING ABILITY WHEN ONE OF MY BRAKE LINES BLEW DUE TO RUST. HOW DOES THIS HAPPEN? I SHOULD HAVE HAD AT LEAST PARTIAL BRAKING ABILITY DUE TO THE FRONT AND REAR LINES BEING SEPARATE. LUCKILY FOR ME THIS HAPPENED RIGHT BEFORE MY FAMILIES THANKSGIVING TRIP, OR ELSE WE WOULD HAVE BEEN DOING 70 ON THE INTERSTATE WHEN THIS HAPPENED! PLEASE DON'T LET GM GET AWAY WITH THIS!

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Nov 2016
Aug 2017

BRAKE LINES RUSTED AND LEAKING. BRAKE LINE TO THE REAR BRAKES LEAKING ON DRIVERS SIDE ABOUT AS FAR BACK AS REAR DOOR LATCH, ABOUT HALF WAY BACK OF THE GAS TANK. BRAKE PEDAL WILL GO TO THE FLOOR WITH MINIMAL STOPPING ABILITY AND BRAKE FLUID LEAKS.

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Sep 2017
Jul 2017

THIS TRUCK IS EQUIPPED WITH A SUPPLIMENTAL VACUUM PUMP ON THE BRAKE BOOSTER, WHEN IT FAILS BRAKING IS REDUCED BY 50%. THE PART HAS BEEN DISCONTINUED BY CHEVY WITH NO PLANS FOR A REPLACEMENT. I HAVE HAD THE VEHICLE IN 3 SHOPS COMPLAINING OF POOR BRAKES, AND FINALLY THERES A SOLUTION. WHAT AM I SUPPOSE TO DO, SCRAP OUT A $10,000 VEHICLE ? IM SURE THIS HIDDEN PROBLEM HAS CAUSED A MANY ACCIDENTS THAT COULD OF BEEN AVOIDED.

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Oct 2016
May 2017 Crash

I HAVE A VERY HARD TIME STOPPING THE VEHICLE SUDDENLY. PEDAL WILL GO ALL THE WAY TO THE FLOOR. ABS NEVER ACTIVATES BECAUSE WHEELS WILL NOT EVEN ATTEMPT TO LOCK UP. (EXCEPT IN SNOW OR ICE) WHEN SITTING STILL PEDAL WILL PUSH ENTIRELY TO THE FLOOR. HAVE REPLACED ALL BRAKES AND ROTORS AND FRONT CALIPERS AND MASTER CYLINDER. SEEMS TO HAVE ALL THE SYMTOMS OF CAMPAIGN NUMBER 04V045000, BUT WHEN I ENTER MY VIN NUMBER, THAT RECALL DOES NOT COME UP. I REARENDED SOMEONE ABOUT A YEAR AGO ( NO DAMAGE) SINCE THEN I MAKE SURE TO LEAVE ABOUT 150 FEET BETWEEN ME AND THE CAR IN FRONT OF ME.

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Mar 2016
Jul 2016

WHILE DRIVING WITH MY TWO DAUGHTERS AND HUSBAND, WE ATTEMPTED TO COME TO A STOP AND BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, TRUCK WOULD NOT STOP. LUCKILY WE WERE NOT GOING THAT FAST JUST 20 MPH. HUSBAND DIAGNOSED THE PROBLEM, NO BRAKE FLUID. DROVE VERY SLOWLY TO LOCAL AUTO STORE, FILLED UP BRAKE FLUID. NO CHANGE IN BRAKES. WAS ABLE TO DRIVE SLOWLY HOME WITH HAZARDS ON. TOOK TO LOCAL MECHANIC, UPON INSPECTION, BRAKES LINES COMPLETELY RUSTED OUT! ENTIRE BRAKE LINE TO BE REPLACED, OVER 2000.00 JOB!

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Feb 2016
Apr 2016 Crash

WHILE APPLYING MY BRAKES ON HIGHWAY ROUT 87, NEAR ALBANY NY, THE PEDAL WENT TO THE FLOOR AND WE CRASHED INTO THE CAR IN FRONT OF US. AFTER BEING TOWED TO A AAA REPAIR FACILITY THEY TOLD US THAT THE BRAKES WERE FINE BUT THE STEEL BRAKE LINE HAD BLOWN OUT AND THE FLUID HAD LEAKED CAUSING LOSS OF STOPING POWER WITHOUT ANY WARNING... WE SPENT $890.00 PLUS A HOTEL ROOM FOR ONE NIGHT AS WE WAITED FOR THEM TO MAKE A REPAIR TO ONE BRAKE LINE. I RECENTLY FOUND OUT ALL THE BRAKE LINES ARE ROTTED OUT AND NEED TO BE REPLACED. THIS MAKES NO SENSE.....THERE IS A CLEAR SAFETY ISSUE HERE. PLEASE REOPEN THE CASE AND ADVISE A RECALL BEFORE A BIG SUV LIKE OURS HURTS SOMEONE IN A SMALL CAR BECAUSE THERE BRAKE LINES FAILED. THEY WON'T KNOW UNTIL ITS TO LATE!!!

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Oct 2015
Jan 2016

WHILE SLOWING FROM 55MPH TO MAKE A TURN OFF OF STATE HIGHWAY, BRAKE SYSTEM FAILED AT APPROXIMATELY 35MPH DUE TO RUPTURED STEEL LINE. PEDAL WENT FULLY TO FLOOR, BRAKES RELEASED AND TURN OFF WAS MISSED. THANKFUL NOBODY WAS IN THE WAY! SHOCKED THAT THIS IS APPARENTLY A COMMON ISSUE WITH THIS VEHICLE AT JUST 13YRS AND 150K MILES!!

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Aug 2016
Nov 2015

WHILE ATTEMPTING TO STOP THE BRAKE PEDAL WENT TO THE FLOOR I HAD DRIVE TO THE SHOULDER OF THE ROAD TO KEEP FROM HITTING THE CAR AHEAD OF ME. THE RIGHT FRONT STEEL HYDRAULIC BRAKE LINE FAILED DUE TO RUST.

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jul 2015
Aug 2015

I HAD JUST COME OFF THE HIGHWAY AND WAS ON THE EXIT RAMP. WENT TO PRESS MY BRAKES AT THE STOP LIGHT AND MY FOOT WENT TO THE FLOOR. THANKFULLY THE OFF RAMP WAS AN SLIGHT UPHILL SO THAT HELPED ME SLOW AND THERE WAS NO TRAFFIC COMING ACROSS. I WENT THROUGH THE STOP LIGHT AND WAS ABLE TO STOP AFTER THE TURN BY PRESSING THE BRAKE ALL THE WAY TO THE FLOOR. I HAD THE CAR TOWED TO OUR MECHANIC WHO DETERMINED THAT 2 OF THE BRAKE LINES HAD RUSTED THROUGH. THE OTHER LINES WERE SHOWING SIGNS OF RUST SO THEY WERE ALL REPLACED. I WAS THANKFUL THAT MY 4 KIDS AND HUSBAND WERE NOT IN THE CAR AND THAT THERE WAS NO CROSS TRAFFIC OR THIS COULD HAVE HAD A MUCH WORSE ENDING. AFTER SEEING HOW MANY COMPLAINTS THERE ARE ABOUT THE BRAKE LINES ON THE 2003 SUBURBAN, I WOULD HOPE THAT A RECALL WOULD BE ISSUED FOR SAFETY SAKE! *TR

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Dec 2013
Jul 2015

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING 40 MPH, THE BRAKES WERE ENGAGED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT WAS BARELY ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WAS A BRAKE LINE FAILURE DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 159,000.

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jul 2015
Jun 2015

MY BRAKES FAILED ON AN INTERSTATE HIGHWAY IN SW OHIO IN TRAFFIC. I AVOIDED AN ACCIDENT BY CHANGING LANES ABRUPTLY AND COASTING TO A STOP ON THE SIDE OF THE ROAD. THE REPAIR FACILITY INDICATED THAT IT WAS THE RESULT OF A RUSTED BRAKE LINE THAT FAILED. THE REPAIRS COST ME $1300 PLUS THE COST OF A RENTAL CAR WHILE THE CAR WAS REPAIRED. I UNDERSTOOD FROM THE FEEDBACK OF THE REPAIR FACILITY THAT GM IS AWARE OR THIS DEFECT BUT HAS NOT ELEVATED IT TO A "RECALL". IT IS CONSIDERED TO BE A "CAMPAIGN". I WAS NOT INFORMED BY ANYONE, INCLUDING A DEALERSHIP/ THE CAR IS LOW MILEAGE, BUT I DO LIVE IN THE NE WHERE THE CAR HAS BEEN EXPOSED TO CHEMICALS ON THE ROAD. I HAD THE CAR AT A DEALERSHIP NOT MORE THAN 2 WEEKS AGO FOR AN AIR CONDITIONING REPAIR. THIS ISSUE WAS NOT REPORTED TO ME AT THAT TIME.

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jun 2015
Apr 2015

WHILE TOWING A BASS BOAT AND SLOWING TO TURN INTO A DRIVEWAY, THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR CAUSING ME TO DRIVE INTO AN OPEN FIELD WHILE ATTEMPTING TO PUMP BRAKES TO STOP. ONCE STOPPED I CHECKED TO FIND A LARGE LEAK IN A BRAKE LINE RUNNING ALONG DRIVERS SIDE REAR FRAME. FORTUNATELY I HAD JUST DRIVEN DOWN A STEEP CURVED HILL. ADDITIONALLY, A SECOND FAILURE OCCURRED ON 8/3/2015 WHEN DRIVING TOWARD AN INTERSECTION STOP SIGN. AGAIN THE PEDAL WENT TO THE FLOOR. CAUSING A NEAR MISS AS THE STOP SIGN WAS DRIVEN THROUGH WHEN I COULDN'T STOP. THIS TIME THE DRIVERS FRONT LINE RUPTURED. ON EXAM HALF THE LINES ARE CLEAR OF RUST AND HALF ARE ALL RUSTED OBVIOUSLY FROM DIFFERENT SUPPLIERS. THIS TIME ALL WILL BE REPLACED.

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Apr 2014
Dec 2014

THANKFULLY IN OUR DRIVEWAY, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. AND WE NOTICED FLUID WAS LEAKING FROM THE LEFT REAR. OUR VEHICLE WAS TOWED TO OUR REPAIR SHOP AND THE MECHANIC REPORTED THE FOLLOWING: THERE WAS HEAVY RUST ON THE REAR DIFFERENTIAL. THE METAL BRAKE LINE AT THE LEFT REAR WHEEL HAS A HOLE RUSTED THROUGH. ALL OF THE METAL BRAKE LINES ARE IN VERY POOR CONDITION DUE TO RUST CONTAMINATION. ALL OF THE BRAKE LINES NEED TO BE REPLACED. I UNDERSTAND THAT YOU ARE INVESTIGATING A RUST ISSUE WITH THE BRAKE LINES ON 2003 CHEVY SUBURBANS. WE HAVE MAINTAINED OUR VEHICLE WITH REGULAR SERVICE, AND OIL CHANGES EVERY 3,000 MILES. OUR SUBURBAN LOOKS NEW INSIDE AND OUT. THIS IS THE SECOND ISSUE WE HAVE HAD WITH EXCESSIVE RUST. IN 2008, WITH LESS THAN 50,000 MILES ON THE VEHICLE, THE BACKING PLATES RUSTED AND NEEDED TO BE REPLACED. THANKFULLY, GM PAID FOR THE REPAIR. WE TAKE VERY GOOD CARE OF OUR VEHICLES AND WITH 94,038 MILES (MOSTLY HIGHWAY MILES), WE FEEL THAT THE BRAKE LINES RUSTING THROUGH IS NOT AN EXPECTED REPAIR. THE BRAKES FAILING COULD HAVE HAD CATASTROPHIC CONSEQUENCES. I HAVE READ ABOUT OTHER PEOPLE HAVING THE SAME ISSUE WITH THEIR SUBURBAN. *TR

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Mar 2013
Dec 2014

SLOWING DOWN TO TURN ON TO I95, BRAKE PEDAL WENT TO THE FLOOR. HAD NO BRAKES WHAT SO EVER, NO WARNING. THANK THE LORD THAT WE WERE ABLE TO MOVE OUT OF TRAFFIC AND SLOW DOWN WITH OUT HAVING A ACCIDENT. TOOK IT TO GM DEALER THEY REPLACED ALL TO LINES. HAD TO TAKE IT TO OTHER GM DEALER TO TIGHTEN AND REPLACE A PART THE OTHER DEALER HAD STRIPPED THE THREADS ON AND TRIED TO FIX IT WITH TEFLON TAPE. ALSO TIGHTEN BODY MOUNTS THE DEALER LEFT LOOSE. *TR

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Mar 2014
Oct 2014

BRAKE LINES RUSTED AND FAILED ESPECIALLY WHERE THEY ATTACH TO THE ABS MECHANISM UNDER THE DRIVER'S SIDE DOOR. *TR

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 2014
Oct 2014

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A SECOND OPINION. THE TECHNICIAN STATED THAT THE BRAKE LINES WERE WORKING UP TO STANDARDS. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE FAILURE MILEAGE WAS 142,000.

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Nov 2014
Sep 2014

LOSS OF BRAKING POWER AND STOPPING ABILITY. A CERTIFIED MECHANIC TOLD ME THAT THIS YEAR VEHICLE HAD THE INCORRECT BRAKING SYSTEM INSTALLED AT MANUFACTURE. IT IS A 5780 POUND VEHICLE (3/4 TON) WITH 1/2 TON BRAKING SYSTEM FACTORY INSTALLED. ON WAY HOME FROM NY STATE TO FLORIDA I HAD LESS AND LESS STOPPING POWER. BRAKE FLUID UP TO FULL LEVEL. EXCESSIVE HEAT FROM FRONT WHEELS. I DROVE AT SLOWER SPEEDS IN ORDER TO KEEP A SAFE DISTANCE IN FRONT OF ME IN CASE I NEEDED TO STOP QUICKLY, WHICH I FELT THE VEHICLE COULD NOT STOP IN TIME TO AVOID AN ACCIDENT. I HAVE CONTACTED GM TO REPORT AND ASK WHAT CAN BE DONE. IN THE INTERIM I HAVE HAD NEW ROTORS AND BRAKE PADS INSTALLED AS A STOP GAP MEASURE. I HAVE BEEN TOLD IT IS NOT A PERMANENT FIX AS THE WEIGHT OF THE VEHICLE REQUIRES THE 3/4 TON BRAKING SYSTEM RATHER THAN THE 1/2 TON SYSTEM THAT IS ON THE VEHICLE. THERE WILL BE EXCESSIVE PAD AND ROTOR WEAR AS A CONSEQUENCE. *TR

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Aug 2014
Sep 2014

THE BRAKES ON MY 2003 SUBURBAN FAILED SUDDENLY WITH NO WARNING AS I WAS TAKING THE EXIT RAMP OFF THE INTERSTATE NEAR MY HOUSE. I BRAKE SHARPLY WHEN A VEHICLE CUT IN FRONT OF ME FROM THE RIGHT TRAVEL LANE INTO THE EXIT LANE, AND THE BRAKE PEDAL SUDDENLY WENT ALL THE WAY TO THE FLOOR. AT THE MOMENT THAT HAPPENED, THE INSTRUMENT PANEL CHIMED CONTINUOUSLY AND DISPLAYED "SERVICE BRAKE SYSTEM". THE TRUCK SEEMED TO HAVE NO BRAKING POWER WHATSOEVER, AND I HAD TO SLOW THE TRUCK USING THE EMERGENCY BRAKE. I HAD JUST DRIVEN AROUND 55 MILES IN HEAVY TRAFFIC ON I-95 AND THE BELTWAY, WITH TRAFFIC OFTEN SLOWING, SPEEDING UP, THEN SLOWING AGAIN, THEN SPEEDING UP AGAIN. IF THIS BRAKE FAILURE HAD OCCURRED THEN, INSTEAD OF ON THE SLIGHTLY UPHILL EXIT RAMP OFF I-66 1/2 MILE FROM MY HOUSE, IT LIKELY WOULD HAVE RESULTED IN A SERIOUS CRASH. AFTER I GOT THE TRUCK HOME, I SAW FLUID LEAKING FROM THE BRAKE LINE RUNNING UNDER THE DRIVER'S SIDE DOOR. A FEW DAYS LATER, I SPOKE WITH A SERVICE REP AT THE DEALER, WHO GAVE ME A VERBAL ESTIMATE THAT REPLACING JUST THAT ONE BRAKE LINE WOULD COST AROUND $500, AND TO REPLACE ALL OF THEM (WHICH HE RECOMMENDED) WOULD COST AROUND $2000. I HAD THE TRUCK TOWED IN A WEEK OR SO LATER AND HAD ALL OF THE LINES REPLACED. *TR

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Aug 2014
Aug 2014

ON 3-8-14 AT ABOUT 10:00 AM I WAS LESS THAN A MILE FROM HOME WHEN I WAS APPROACHING A TWO WAY STOP SIGN TRAVELING AT ABOUT 30 MPH. I BEGAN BRAKING NORMALLY FOR THE STOP WHEN SHORTLY AFTER APPLYING THE BRAKES, THE RESISTANCE FROM THE BRAKE PEDAL WAS LOST AND THE PEDAL WENT INSTANTLY TO THE FLOOR. AT THE TIME THE PEDAL WENT TO THE FLOOR THERE WAS NO LONGER ANY BREAKING OF THE VEHICLE. I COULD NOT SLOW THE VEHICLE BY BRAKING AND CONTINUED THROUGH THE INTERSECTION. FORTUNATELY, THERE WERE NO CARS IN THE INTERSECTION. PUMPING THE BRAKES LIGHTLY PROVIDED A SLIGHT BREAKING. I CONTINUED TO DRIFT AND DOWN SHIFT THE TRANSMISSION UNTIL THE CAR COULD BE STOPPED. WHEN INSPECTING UNDER THE VEHICLE, BREAK FLUID WAS SEEN DRIPPING AT A FAST RATE FROM A BREAK LINE UNDER THE DRIVER SIDE DOOR. A PUDDLE OF BRAKE FLUID WAS QUICKLY BUILDING UP. LATER THAT DAY I WENT TO THE CHEVROLET DEALER AND EXPLAINED WHAT HAPPENED. I WAS TOLD IT'S A COMMON PROBLEM AND THERE WAS A REPAIR KIT THAT COULD BE INSTALLED. I WAS NOT AWARE OF THE COMMON INSTANTANEOUS BRAKE FAILURE PROBLEM. *TR

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Aug 2014
Jul 2014

WHILE DRIVING DOWN HILL THE LIGHT AT THE BOTTOM OF THE HILL TURNED RED. I STEPPED ON THE BRAKES, HEARD A POP AND HISSING NOISE AND THE BRAKE PEDAL WENT TO THE FLOOR. THE TRUCK WAS SLOWING BUT NOT BY MUCH. I PULLED IT INTO LOW GEAR AND BLEW THE HORN. THE CAR SITTING AT THE LIGHT TOOK NOTICE AND PULLED OUT OF THE WAY AND I WAS ABLE TO GO AROUND THE CORNER ONTO LEVEL GROUND AND STOP THE TRUCK. WHEN I OPENED THE DOOR BRAKE FLUID WAS POURING OUT ON THE GROUND. THERE WAS NO WARNING OF THE FAILURE AND THE TRUCK HAS BEEN GM DEALER SERVICED INCLUDING BRAKES. *TR

Type: Vehicle, Vehicle: 2003 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Apr 2014

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Quick Summary

The 2003 Chevrolet Suburban has 58 Brakes complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.