40 complaints reported

2023 Chevrolet Suburban Engine

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
40
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Apr 2025

I was driving my family to San Antonio for a vacation when the vehicle suddenly stopped working. The display read restart engine but the car just abruptly stopped and I was forced to pull to the side of the road. Once the car came to a complete stop the car shifted into park and could not shift out of park. The car would not start, display would read conditions not met? I had to have the car towed to the dealership. They are giving me a hard time.

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Mar 2025
Mar 2025

Middle of engine started making a tapping sound. Went to closest dealership service department. They said it was most likely an issue with the valve train but we should be able to get home. Within 10 miles, the engine completely seized up while on the highway loosing all power. Was able to get to the side of the highway. Towed the vehicle to the dealership that we bought from. They said it was going to need a new engine just as soon as they could find one.

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Feb 2025
Mar 2025

Engine failed while driving on highway. Would not restart. Towed to Chevrolet dealer who determined engine full of metal debris requiring total engine replacement.

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 2025
Mar 2025

[XXX], driving on [XXX] at mile marker [XXX], 4 miles east of Moorcroft, Wyoming, the vehicle lost power and engine quit. We made it to the side of the road and vehicle would not start. The temperature was negative 5 degrees. With cell phone service, we were able to secure a ride and a towing company before we got extremely cold in the car. The vehicle was towed by Manning's Towing of Gillette, Wyoming to White's Frontier Motors, 444 Skyline Drive, Gillette, WY 82718. After 10 days in the shop, the service department diagnosed the engine was inoperable and the vehicle would need a new engine. There was no indication of the engine failure prior to its failure. To date I have had 15 communications with the service department at the dealership and GM Motors with no resolution or date of repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 2025
Mar 2025

Lifters failed again for the second time. First time was at 41k miles fixed by dealer under warranty, it happened again today 05/02/2025 with 100k miles on the engine with ticking and cranking noises and being told it need an new engine. 5.3L suvs need to be investigated and be recalled for engine failure it is a common issue please help.

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Feb 2025
Mar 2025

My 2023 High Country Chevrolet Suburban's V8 6.2L engine failed 6 hours from home while our family was en route to Colorado. It was towed to the closest city and the dealership informed me the engines are on a nationwide backorder and it could be months before one is made available. The dealership stated that GM will not release information as to where the customer is on "the list" of recipients. My car has 44,000 miles and is well maintained. It has been in the shop for other repairs - suspension issues, tech package problems (wifi, onstar, google and navigation not working properly). Spoke with GM representative and was told if the engine makes it onto the recall list the repair will be expedited. Not sure how that is possible with so many engines failing. Maybe GM/Chevrolet will be forced to increase production.

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Mar 2025
Feb 2025

Traveling [XXX] on [XXX] through Pascagoula, Ms at approximately 70mph. The engine revved high then put itself into Neutral and shutdown. I was able to coast safely to the shoulder of the road. There had been no prior warning of potential problems. The vehicle engine seized up and could not be placed into neutral for the tow service to safely load it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 2025
Feb 2025

I was cruising at 45 - 50 mph and the vehicle went into NEUTRAL, shut off, would not restart, and would not shift into drive. I pulled into a Publix. I pressed the start /Stop button and the dash turned off. I turn pressed the brake and pressed the ignition button and the Suburban started up. Drove out of the parking lot and began accelerating when the vehicle shut off again. I could not restart the vehicle. I was able to coast into a gas station parking lot, but half of the vehicle was sticking out into the road. The vehicle would not go into neutral and would not start. The vehicle was towed to Palm Chevrolet in Ocala, Florida.

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Feb 2025
Feb 2025

I was driving on [XXX] in rural Montana (zero cell phone coverage) on [XXX] (freezing weather, snow packed roads). Without warning the suburban just shut down. It seemed to still have "power". interior lights worked ect. but the engine just died. I tried to pull mostly off of the road but I couldn't get it entirely off of the road because of the snow pushed off of the road by snow plows. I tried to restart the vehicle several times but it would not turn over. I assumed it was an electrical issue at the time. There was zero warning that there was any engine issue. When a mechanic finally had the opportunity to look into the issue he told me the engine has seized up. I had to walk several miles in the cold hoping to get cell phone service to get to a place to warm up. I also couldn't get the vehicle off of the road and I was sure the vehicle was going to be hit or cause an accident on the narrow highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Dec 2024
Feb 2025

Dealer attempting to sell 2023 Chevrolet Suburban with 6.2L engine and no corrective action under N252494000.

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 2025
Feb 2025

The engine stopped working. I was stranded on the highway and needed a tow. It was towed to a Chevrolet dealership in Alexandria MN, where it was diagnosed with a spun rear main bearing in the engine needed to be replaced. There were no warning lamps or anything prior to the engine completely shutting off and not being able to start again.

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 2024
Feb 2025

Without any warning driving 65 mph down a freeway the suburbans motor totally shut down. We had to cross over 2 lanes without getting hit by all the traffic. No dashboard lights ever came on until after we got onto the shoulder and sat there for an hour then the check engine light came on. We got stranded 2 hours from our vacation spot in AZ and now we’re stranded 1,600 miles from our home in MN. After 5 hours in the middle of the desert the tow truck finally showed up and towed the vehicle to Sands Dealership in Surprise AZ. We have never had any other problems before this happened. Never thought At 2023 vehicle with 30,000 miles would blow Motor. Waiting to hear from GM on what our options are to get it fixed and get us back home!

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Feb 2025
Jan 2025

The contact owns a 2023 Chevrolet Suburban. The contact stated while driving 70 MPH, the message to "Please Restart Engine" was displayed before the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart. The contact coasted the vehicle off to the shoulder before the vehicle was towed to the local dealer. The vehicle was taken to a dealer where it was diagnosed with engine failure. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 44,000.

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jul 2024
Apr 2024

The contact owns a 2023 Chevrolet Suburban. The contact stated while driving at approximately 70 MPH, the vehicle began to shake, fumes came out from the exhaust, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with an engine lifter failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Dec 2024
Jul 2023

The car shifted into neutral while I was driving. I was slowing down to stop at a traffic light when it happened.

Type: Vehicle, Vehicle: 2023 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jun 2023

Trend Over Time

Complaints by year

Quick Summary

The 2023 Chevrolet Suburban has 40 Engine complaints on file. Review the timeline above for detailed owner experiences.