2021 Chevrolet Tahoe Power Train

I want to file a complaint on Chevy I have a high country, 2021, my dealership has had it for over 2 months, can't get the part to fix it - valve body- They have another one there, that's been there for 5 months, can't get the part. So, 2 Tahoes at same dealership, same problem, and can't get the part to fix. I have escalated to chevy, have a case number, chevy themselves can't get the part to fix my truck. But I still have to pay for it-big payment for something, I can't drive, isn't worth anything for trade and useless- I am furious. I have been a lifetime chevy owner-and this is changing my mind. Last nights communication with chevy escalation please read:  Dear STACEY,  We have the following update for your 2021 Chevrolet Tahoe, case number [XXX].  We are still experiencing a delay on the part(s) needed to repair your 2021 Chevrolet Tahoe. We understand this is a significant inconvenience and we continue to work diligently to resolve the delay. If further information is made available, you will be contacted by your dealer or myself. Thank you again for your patience and please contact me to discuss any additional questions or concerns you may have.  I can be reached at the number listed below or emailed at [email protected] (please reply with history to this email for fastest response). AND MY RESPONSE: Thank you for the update. However Janet, if you can not find the part. I want my truck fixed asap. If that means a new transmission then that means a new transmission. This is a Chevy problem and Chevy knows it. Otherwise, payoff my truck. Give me full value so I can trade it I owe $54k.  Not to be a complete rude person. But if my truck doesn’t get fixed fast. I’m going to start escalating this to who ever will listen  I know this isn’t your fault. But it’s not mine either. And I have a $1300 a month payment for something I can’t drive. And Chevy can’t fix! [XXX] Dec 13, 2024 chevy dist INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Glow plug issue. Glow plug broke off or appeared burnt when dealership removed. Check engine light illuminated.

The lifters failed which caused my vehicle to stall in the middle of a very busy intersection. Chevrolet knows this lifters are an issue, but they need to treat it as a Safety Recall. When these fail, it happens while people are driving. It is a HUGE safety issue.

You cannot put the vehicle into Neutral unless the engine is running. This is a huge safety issue as my Tahoe broke down in the middle of a very busy intersection at night time, and it took 3 hours for a tow truck to show up. If I had been able to get the vehicle into Neutral, I could have pushed it out of the intersection into a safe location.