2011 Chevrolet Traverse Air Bags

Service air bag comes on as well as it won't detect if someone is in the passenger seat. I had this issue serviced at the dealership twice. The issue has returned both times. My vehicle is continuing to have this problem. Service for airbag repair on 12/18/2020 and on 12/10/2021. Problem returned and continues to this day.

side curtain airbags deployed driving 70 mph on I94 outside of Monticello, MN after drifting onto the rumble strip. Upon turning back there was a loud bang from the side airbags deploying. The drivers side came down and hit my daughter in the side of the head, the passenger side didn't come down all the way missing my 86 year old Mom as she is 5 ft tall. My daugther by some miracle didn't panic and veer into other traffic lanes with other vehicles driving 70 mph. GM is denying a problem and insinuating that something other than defect caused the airbags to deploy, even though there is nothing but rumble strips on the section of road. They are blaming some minor scraps on the side of the vehicle that were existing on a 2011 Traverse.

Service air bag comes on as well as it wont detect if someone is in the passenger seat. Apparently A LOT of people are having this issue how is it not a recall yet????

SERVICE AIRBAG WARNING ON DISPLAY, POTENTIAL SAFETY ISSUE.

ON THE DASHBOARD COME ON SERVICE AIR BAG

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR REMAINED IN THE OFF POSITION WHILE THE SEAT WAS OCCUPIED. THE CONTACT REACHED OUT TO THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.

SEVERAL MONTHS AGO ONSTAR NOTIFIED ME THAT I NEEDED TO TAKE MY VEHICLE IN FOR SERVICE DUE TO A WARNING THAT STATED THERE WAS A PROBLEM WITH THE AIRBAG, I DID TAKE THE CAR TO THE DEALER AND THEY DID NOT FIND ANYTHING. DURING THE LAST FEW DAYS I KEEP GETTING A WARNING THAT SAYS "SERVICE AIRBAG." I WENT ONLINE TO SEE IF ANYONE ELSE WAS HAVING THE SAME PROBLEM. SURE ENOUGH, OVER 30 PEOPLE, AND THERE COULD BE A LOT MORE, HAD REPORTED THE SAME TYPE OF PROBLEM THAT I AM HAVING. THE "SERVICE AIRBAG" WARNING LIGHT COMES ON WHILE I AM DRIVING AND STAYS ON FOR HOURS, THEN IT WILL GO OFF, BUT COME BACK ON AGAIN. SOMETIMES IT COMES ON AND STAYS ON BEFORE I LEAVE THE DRIVEWAY. IN SOME CASES OTHER OWNERS STATED THAT THEY HAD TO PAY MORE THAN $1,200 TO HAVE A REPAIR DONE AND THEN THE PROBLEM APPEARED AGAIN. I BOUGHT THE VEHICLE BRAND NEW AND ONLY HAVE 45,000 MILES ON IT. THIS IS CLEARLY A FACTORY DEFECT AND I WOULD HOPE THAT NO ONE IS SERIOUSLY INJURED OR KILLED BEFORE SOME ACTION IS TAKEN BY YOUR AGENCY TO HAVE THIS PROBLEM RECTIFIED BY GENERAL MOTORS.

TAKATA RECALL. AIRBAG LIGHT IS ON, PASSENGER SIDE AIRBAG IS NOT WORKONG

THE AIRBAG WARNING LIGHT TURNS OFF AND ON. SOMETIMES DOESN'T GO OFF AT ALL UNLESS I HIT A BUMP. I HAVE DONE SOME RESEARCH AND FOUND THAT THERE WAS A RECALL ON THE AIRE BAG AND RECALL NUMBER IS 14030. I CALLED GMC ABOUT THIS RECALL AND THEY TOLD ME THEY DID NOT SEE ANY RECALLS FOR MY VEHICLE BUT ADVISED ME TO TAKE THE RECALL NUMBER TO THE DEALERSHIP AND SEE IF IT CAN BE FIXED AT NO CHARGE TO ME. I DID NOT RECEIVE A LETTER IN THE MAIL ABOUT THIS RECALL. I CAN'T GETC A PASSING STATE INSPECTION UNLESS THIS PROBLEM IS FIXED.

AIR BAGS DO NOT COME OUT IN HIGHWAY IMPACT OF 70 MILES PER HOUR.

THE AIRBAG SERVICE LIGHT COMES ON IN THE VEHICLE. WE TOOK IT TO THE DEALER AND IT IS OUT OF WARRANTY AS THE VEHICLE HAS 70,700 MILES ON IT. THEY SAID THAT THE VEHICLE NEEDS A PASSENGER PRESENCE MODULE AT THE COST OF $1200.00. I BELIEVE THAT CHEVY KNEW OF THIS PROBLEM AND THROUGH RESEARCH OTHER VEHICLES HAVE BEEN AFFECTED. I WOULD LIKE CHEVY TO FIX THIS PROBLEM ON THEIR DIME AS THIS IS A MAJOR SAFETY ISSUE. THE DEALERSHIP ISN'T EVEN SURE IF ANY OF THE AIRBAGS WILL DEPLOY IN A CRASH.

TL* THE CONTACT OWNED A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 65 MPH ON THE HIGHWAY, THE DRIVER FELL ASLEEP, VEERED OFF THE ROAD, AND CRASHED INTO A TREE. THE SIDE AIR BAGS DEPLOYED, BUT THE DRIVER'S SIDE AND FRONT PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND FRONT PASSENGER SUSTAINED WHIPLASH. TWO CHILD PASSENGERS EXPERIENCED WHIPLASH, BRUISES, AND CUTS. ANOTHER CHILD PASSENGER WAS SHAKEN UP AND EXPERIENCED LOW BLOOD PRESSURE. ANOTHER ADULT PASSENGER SUSTAINED A FRACTURED BACK AND EXTENSIVE MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 12/14/16 *BF

SERVICE AIRBAG LIGHT COMES ON FOR PASSENGER SEAT. SEAT PRESSURE SENSOR MALFUNCTIONING, DOESN'T RECOGNIZE PASSENGER.

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR AN AIR BAG RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AFTER THE RECALL REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE PASSENGAR SIDE IMPACT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000.

I WAS TURNING ON A GREEN ARROW FROM AN ON RAMP. A WOMAN IN AN LARGE FORD VAN HIT THE REAR DOOR AND QUARTER OF MY VEHICLE ON THE DRIVER SIDE SENDING US UP AND IN A CIRCLE. WE CAME DOWN HARD AFTER A COMPLETE CIRCLE. THE AIRBAGS DID NOT DEPLOY. ONSTAR DID NOT WORK. MY HUSBAND WENT TO THE HOSPITAL VIA AMBULANCE AND MY MOTHER AND I RECEIVED SIGNIFICANT BRUISING. I HIT MY HEAD SO HARD ON THE DRIVER SIDE WINDOW IT THREW MY GLASSES INTO THE PASSENGER FLOOR. I COULD NOT BELIEVE THERE WAS NO AIRBAG SYSTEM AS THIS WAS THE REASON I BOUGHT THE VEHICLE FOR MY FAMILY OF 7. I CALLED CHEVROLET AND WAS GIVEN ALL KINDS OF EXCUSES. I ARGUED SEVERAL TIMES WITH THEM. LATER - WE RECEIVE MASSIVE RECALLS ON FAILED AIRBAGS! THANK YOU CHEVY! THANKS A LOT FOR A VEHICLE THAT HAS LET US DOWN OVER AND OVER. I WOULD NEVER RECOMMEND A CHEVY! LITTLE WARRANTY, AND THEY WILL LET IT RUN OUT BEFORE THEY DIAGNOSE THE VEHICLE. SEE MY OTHER COMPLAINT. *TR

SERVICE AIR BAG MESSAGE IN DISPLAY, CODES U0170 LOST COMMUNICATION WITH RESTRAINTS SYSTEM SENSOR A AND B0081 PASSENGER PRESENCE SYSTEM ERRATIC. THIS VEHICLE RAN OUT OF MANUFACTURE WARRANTY 2-28-15. I DIAGNOSED AND REPAIRED BECAUSE OF THE CAR BEING OUT OF WARRANTY AND THE DEALERSHIP WANTING 140 SOME DOLLARS JUST TO GET STARTED. SAFETY RECALL CAMPAIGN #14030 HAD BEEN DONE ON THIS VEHICLE BY A CHEVROLET DEALER ON 8-22-14. THE FRONT SEATS HAVE TO BE LOOSENED AND RAISED UP TO PERFORM THE CAMPAIGN. WHEN THIS CAMPAIGN WAS PERFORMED THE LOCKING TAB FOR THE WIRING CONNECTOR UNDER THE RF SEAT HAD BEEN BROKEN OFF AND NOT SECURED IN SOME WAY OR REPLACED. THIS BROKEN LOCK ALLOWED THE CONNECTOR HOUSINGS TO SLIP APART GRADUALLY OVER TIME CAUSING THE WIRE TERMINAL DIS-CONNECTION UN-SAFE CONDITION I DROVE AROUND WITH FOR ABOUT 9 MONTHS AND 5000 MILES. THE DEALERSHIP IS NOT WILLING TO WORK WITH ME AS FAR AS RE-IMBURSEMENT FOR THE MISTAKE THEY MADE AND CHEVROLET CUSTOMER ASSISTANCE CENTER IS NOT WILLING TO HELP EITHER. I WILL THINK TWICE BEFORE I EVER TAKE ANY OF MY VEHICLES IN FOR A SAFETY RECALL CAMPAIGN. I FEEL MY CAR WAS SAFER BEFORE THE SAFETY RECALL WAS PERFORMED!

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED TO SERVICE THE AIR BAGS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

IN LATE APRIL OF THIS YEAR, DRIVER AND FRONT SEAT PASSENGER IN 2011 TRAVERSE WERE HIT HEAD ON BY ANOTHER DRIVER. THE FRONT IMPACT WAS DISTRIBUTED RELATIVELY EVENLY TO THE FRONT END OF THE VEHICLE, WITH THE PASSENGER SIDE SUSTAINING SLIGHTLY GREATER DAMAGE. BOTH FRONT-SIDE AIRBAGS DEPLOYED. THE DRIVER SIDE FRONT AIRBAG DEPLOYED. THE PASSENGER SIDE FRONT AIRBAG DID NOT DEPLOY. ALTHOUGH TWO INDIVIDUALS WERE INJURED IN THE CRASH, THE PASSENGER SUSTAINED SIGNIFICANTLY MORE INJURES, WAS LIFE FLIGHTED TO HOSPITAL WHERE SHE ULTIMATELY HAD TO HAVE HER SPEEN REMOVED, AMONG SUSTAINING OTHER INJURIES. I SUSPECT THIS TO BE AN ISSUE WITH THE AIRBAG SENSOR, MECHANISM OF AIRBAG DEPLOYMENT, OR OTHER CURRENTLY UNKNOWN DEFECT. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN: 14V118000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

2011 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO THE SIDE IMPACT AIRBAG WIRING HARNESS CONNECTORS RECALL NOTICE. THE CONSUMER WAS INFORMED, THE PART WAS NOT AVAILABLE AND IT WOULD BE ORDERED. THE CONSUMER HAS NOT HEARD ANYTHING FROM THE DEALER, SINCE JUNE. *JB

THE AIR BAG LIGHT GOES ON AND OFF AND NOW JUST STAYS ON. WE TOOK IT BACK TO THE DEALER AND THEY CLAIM TO HAVE CHECKED IT MANY TIMES - STILL NOTHING. *TR

THE SERVICE AIRBAG INDICATOR RANDOMLY COMES ON. THERE ARE A COUPLE OF ERROR MESSAGES "SERVICE AIRBAG" OR "SERVICE PASSENGER AIRBAG". WE HAVE REPEATEDLY TAKEN IT TO THE DEALER BUT DESPITE TRYING THEY HAVE BEEN UNABLE TO FIX THE PROBLEM. CHEVY HAS ISSUED TWO TECHNICAL BULLETINS INDICATING THAT COMMON DEVICES LIKE CELL PHONES IN THE FRONT SEAT MAY INTERFERE WITH THE SENSORS. THE CRITICAL QUESTION IS WHETHER THE AIRBAGS ARE WORKING PROPERLY OR IN THE WORST CASE THE CELL PHONES ARE DE-ACTIVATING THE AIRBAGS. THE DEALER HAS BEEN UNABLE DETERMINE WHETHER THE AIRBAGS ARE WORKING PROPERLY WHEN THERE ARE CELL PHONES IN THE CAR AND/OR WHEN THE SERVICE INDICATOR LIGHTS COME ON. THIS IS THE CAR USED BY MY 17 YEAR OLD DAUGHTER TO DRIVE HERSELF AND MY SON TO SCHOOL AND I WANT TO BE ASSURED THAT THE AIR BAGS ARE WORKING CORRECTLY AND THAT THE ONLY PROBLEM IS WITH A FALSE SERVICE INDICATOR. CAN YOU HELP GET THIS ASSURANCE FROM CHEVY? *TR

I WAS GOING STRAIGHT AT 40 MPH (CONFIRMED BY GM ENGINEER). ANOTHER VEHICLE TURNED IN FRONT OF ME AND THERE WAS A T-BONE STYLE OF ACCIDENT. THE OTHER CAR WAS TOTALED AND MINE TOOK ABOUT $18000 OF DAMAGE. NONE OF MY AIRBAGS DEPLOYED. I COMPLAINED TO GM, THEY SENT AN ENGINEER OUT TO LOOK AT THE VEHICLE BEFORE IT WAS REPAIRED TO ASSESS AND THEY SAID THAT THE AIRBAGS NOT DEPLOYING MEANT THAT THEY FUNCTIONED CORRECTLY. THE ENGINEERS REPORT SAID AT THE MOMENT OF IMPACT, MY CAR WAS TRAVELING 40MPH, AND I HAVE A HARD TIME BELIEVING THAT THE AIRBAGS WOULDN'T DEPLOY UNDER ANY CIRCUMSTANCES WHILE THE VEHICLE IS TRAVELING 40MPH. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE AIR BAG MODULE HAD TO BE REPLACED HOWEVER, THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 8 MPH, BOTH SIDE TOP AIR BAGS DEPLOYED HAPHAZARDLY. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 15,000.