13 complaints reported

2013 Chevrolet Traverse Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
13
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Apr 2025

The "Service Airbag" light and notification comes up on the dash. This happened in the past as this vehicle was part of a recall NHTSA 14V118. The car was service for that recall already back on 3-18-2014 but the issue came back. This is dangerous because when that light is on, the airbags will not go off in the event of an accident. I need this fixed at no charge. Thank you.

Type: Vehicle, Vehicle: 2013 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Apr 2025
Jun 2022

The service air bag light keeps coming on

Type: Vehicle, Vehicle: 2013 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jun 2022
May 2022

Although the recall was done , few years ago by the dealer ? RCRIT-14V118-2797 But it is getting worse than before , the massage SERVICE AIR BAG KEEP APPEARING ? The job by the dealer was unsatisfactory ? This is ridiculous . [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Type: Vehicle, Vehicle: 2013 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Apr 2022
Nov 2020

MY AIRBAG WARNING LIGHT SAY "SERVICE AIRBAG" AND IT HAS BEEN CHECKED OUT BY THE DEALER, THEY SAY IT MAYBE A SHORT IN A WIRE BUT THEIR COMPUTER IS NOT PICKING IT UP. IT HAS BEEN COMING ON AND OFF SINCE I PURCHASED IT IN DECEMBER 2019 BUT IT USUALLY GO OUT BUT THIS TIME IT HAS STAYED ON AD WILL NOT GO OUT. I AM NOT SURE IF THIS IS SAFE IF I'M INVOLVED IN AN ACCIDENT. EACH TIME I START MY VEHICLE, WHILE I'M DRIVING, PARKED, ETC., THIS WARNING LIGHT NEVER GO OFF

Type: Vehicle, Vehicle: 2013 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Mar 2020
Sep 2019

THE AIR BAG LIGHT COMES ON WHEN THE DRIVERS SEAT IS MOVED BACK AND FORTH. TO GET THE LIGHT TO GO BACK OFF I HAVE TO WIGGLE THE WIRING HARNESS AND CONNECTOR UNDER THE DRIVERS SEAT.

Type: Vehicle, Vehicle: 2013 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jan 2019
May 2019

MY "CHECK AIR BAG" LIGHT HAS GONE ON INTERMITTENTLY WHILE DRIVING FOR OVER A YEAR. IT IS NOW PERMANENTLY ILLUMINATED, AND HAS BEEN FOR THE PAST 4-5 MONTHS. MY VEHICLE IS NOT COVERED BY THE RECALL ON THIS ISSUE. I AM NERVOUS THAT THE AIRBAG WILL NOT WORK IF I AM IN AN ACCIDENT.

Type: Vehicle, Vehicle: 2013 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: May 2019
Nov 2018

SERVICE AIRBAG CAME ON WHILE DRIVING - HAD IT SERVICED A DEALER WHICH RESULTED IN PASSENGER SIDE AIRBAG WARNING ALONG WITH THE PASSENGER SENSOR BELL TO CONSTANTLY RING EVEN WITH NO ONE IN THE SEAT. I TOOK IT BACK TO THE DEALER AGAIN AND AFTER THEM LOOKING AT THE PASSENGER SIDE, THE DRIVER'S SIDE AIRBAG IS BACK ON AGAIN. THIS LIGHT IS ON ALL THE TIME WHEN THE KEYS ARE IN THE IGNITION. THERE ARE 75584 MILES ON THE CAR.

Type: Vehicle, Vehicle: 2013 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Nov 2018
May 2018 Crash

HAVE HAD MY VEHICLE IN DEALER TO FIX AIR BAG LIGHT SEVERAL TIMES AND IT IS STILL ON. MY WIFE WAS INVOLVED IN AN ACCIDENT WHERE AIRBAGS SHOULD OF DEPLOYED AND DIDN'T. LUCKILY SHE WAS NOT INJURED.

Type: Vehicle, Vehicle: 2013 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Sep 2017
Mar 2018

THE AIRBAG LIGHT RANDOMLY TURNS ON AND OFF. MORE FREQUENTLY NOW. MY VIN NUMBER DOESN NOT FALL UNDER THE RECALL THAT WAS SENT OUT.

Type: Vehicle, Vehicle: 2013 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Feb 2017
Sep 2017

SERVICE AIR BAG LIGHT ILLUMINATED ABOUT 9 MONTHS AGO. THE ISSUE WAS REPORTED BY DEALER AS WIRE HARNESS UNDER THE DRIVER SIDE THAT WAS REPLACED AND WELDED. NOW SAME ISSUE AFTER 9 MONTHS AGAIN (SEPTEMBER 2017) SERVICE LIGHT COME ON AGAIN AND DEALER TOLD ME IS THE SAME ISSUE BUT NOW IS UNDER THE PASSENGER SIDE. MY VEHICLE IS CURRENTLY UNDER 71K MILES. REALLY CONCERN I HAD THESE TWO EVENTS. SOMETHING IS WRONG WITH THE SEAT WIRE HARNESS CREATING THE SAME FAILURE MODE. WHAT IS WRONG WITH THE WIRE HARNESS? BOTH ISSUES WERE NOT COVERED BY GM. THEY STATED THAT ONLY IS COVERED UNDER BUMPER TO BUMPER LIMITED TO 36K MILES. I ISSUED A CONCERN WITH GM AND GAVE ME THIS NUMBER TO RECORD THIS CONCERN 8-3308753301 HOWEVER THE SOLUTION IS THAT I NEED TO TAKE CARE SINCE IS OUT OF WARRANTY.

Type: Vehicle, Vehicle: 2013 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Sep 2017
Jun 2017

PASSENGER AIRBAG IS ENABLED WHEN A MINOR WEIGHT (SUCH AS A SMALL BACKPACK, OR LAPTOP) IS PLACED IN THE PASSENGER SEAT. I FIRST REPORTED THIS WHEN THE VEHICLE WAS UNDER WARRANTY AND THE DEALER REFUSED TO ADDRESS IT, SAYING THAT THERE IS NO WEIGH UNDER WHICH THE AIRBAG SHOULD BE DEACTIVATED. I BELIEVE THAT THIS IS NOT THE CASE, AND THAT A LIGHT WEIGHT ACTIVATING THE AIRBAG IS A SIGNIFICANT SAFETY ISSUE.

Type: Vehicle, Vehicle: 2013 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Aug 2015
Nov 2015

TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Type: Vehicle, Vehicle: 2013 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Nov 2015
Dec 2014

SERVICE AIR BAG SIGNS CAME ON WHEN VEHICLE IS STARTED FROM COLD FOR THE FIRST TIME IN THE MORNING. IT ALSO HAPPENED ON 12/06/2014 AND 12/11/2014. I TOOK IT TO DEALERSHIP AND THEY REPLACED N-TENSIONER KIT ON 12/12/2014. THIS MORNING "SERVICE AIR BAG" SIGN CAME ON AGAIN AS SOON AS I STARTED THE CAR. THE SIGN STAYED ON TILL AT LEAST 30 MINUTES. *TR

Type: Vehicle, Vehicle: 2013 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Dec 2014

Trend Over Time

Complaints by year

Quick Summary

The 2013 Chevrolet Traverse has 13 Air Bags complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.