2013 Chevrolet Traverse Power Train

The contact owns a 2013 Chevrolet Traverse. The contact stated while driving 25-35 MPH, the vehicle jolted and shuddered upon depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the failure mostly occurred while accelerating in 2nd and 3rd gear. The vehicle was taken to the dealer, where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin Numbers: 13120 and 18-NA-358. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.

the transmission is not working properly and needs to be replaced. It is a known issue, but GM will not address it. It is a wave plate in the transmission which failed.

IT HAS A 2ND AND 3RD SHIFT SLIP EVERYONE AND THE BUT SOMETIMES IT DOES IT SO BAD PULLING IN TO TRAFFIC CAN BE DANGEROUS YOU THINK ITS GOING AND GETTING UP TO SPEED BUT THEN IT TRY'S TO SHIFT AND NOPE HAVE TO LET ALL THE WAY OUT OF THE GAS TO GO IN TO GEAR THEN YOUR GOOD IF YOU DONT GET HIT FIRST.

TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO GRAFE CHEVROLET GMC (407 FAIRWINDS ST, HALLETTSVILLE, TX) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER FLUSHED THE TRANSMISSION AND REPLACED THE TRANSMISSION FILTER, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

I WANT TO REPORT A VERY DANGEROUS AND SAFETY HAZARD THAT WE RECENTLY EXPERIENCED WITH OUR 2013 LTZ TRAVERSE. ON JULY 23,2017 MY WIFE AND I WERE DRIVING ON INTERSTATE 80. DRIVING IN THE MIDDLE LANE GOING 70 MPH. ALL OF THE SUDDEN BELLS WERE RINGING AND DASHBOARD ALERTS LIT UP. (TRACTION CONTROL OFF, SERVICE STABILITRAK AND ENGINE POWER REDUCED) OUR SPEED WENT FROM 70 MPH TO 10 MPH IN SECONDS. THE TRAFFIC BEHIND US WERE SERVING ALL AROUND US TO AVOID A SERIOUS ACCIDENT. WE WERE LUCKY NO ONE WAS KILLED. WE WERE FINALLY ABLE TO GET OFF THE ROAD INTO A TRUCK WEIGH STATION. OUR TRAVERSE WAS TOWED TO THE NEAREST CHEVY DEALER IN FRANKFORT, IL. LOW AND BEHOLD THERE WASN'T ANYTHING WRONG WITH THE TRACTION CONTROL OR THE STABILITRAK. WE WERE TOLD THAT THE CODES WERE FOR THE HIGH PRESSURE FUEL PUMP AND SENSOR. THE ECM SHOULD NOT HAVE THESE THREE PROBLEMS ROUTED TOGETHER. THERE SHOULD BE SOME SORT OF ALERT FOR THE HIGH PRESSURE FUEL PUMP BEFORE IT IS A PROBLEM AND THE ENGINE POWER REDUCED SHOULD NEVER BE USED. PLEASE GET THIS FIXED BEFORE THERE ARE MAJOR FATALITIES!

WIFE WENT TO PARK CAR IN DRIVEWAY BETWEEN GARAGE & STREET AND WHEN EXITING THE CAR, THE CAR BEGAN TO ROLL BACKWARDS. SHE TRIED TO GET BACK INTO CAR AS 2 GRAND KIDS WERE IN THE BACK SEAT. AFTER SEVERAL ATTEMPTS TO GET IN, THE CAR DOOR KNOCKED HER DOWN & THE CAR CONTINUED TO ROLL INTO STREET UP ON NEIGHBORS FRONT LAWN ACROSS THE STREET. SHE WAS KNOCKED UNCONSCIOUS AND SUFFERED BRUISES UP & DOWN HER RIGHT SIDE WHEN I RETRIEVED THE CAR, FOUND IT IN "PARK" & ENGINE WAS TURNED OFF. KEYS WERE STILL IN IGNITION BUT IN OFF POSITION. DRIVEWAY HAS A SLIGHT DOWNGRADE BUT NOT WHAT I CONSIDER SIGNIFICANT. NEIGHBOR HAD OUTSIDE CAMERA WITH AUDIO BUT DID NOT HAVE VEHICLE IN PICTURE. IT DID HAVE AUDIO OF CAR GOING CLICK, CLICK, CLICK, CLICK, CLICK, ETC. AS IT ROLLED BACKWARDS TILL IT CAME TO A STOP. VERY FORTUNATE IT DID NOT COLLIDE WITH ANYTHING BEHIND IT OR ANY TRAFFIC CROSSING STREET AS WOULD HAVE BEEN DISASTROUS. WIFE WAS TAKEN TO HOSPITAL AND REQUIRED FOLLOW-UP VISITS WITH SPECIALIST & ALSO HAD A RETURN VISIT TO HOSPITAL WITH COMPLICATIONS FROM HER CONCUSSION. DEALER FOUND INTERMITTENT BINDING IN PARK PAWL LINKAGE AND ADJUSTED SHIFTER CABLE FIRST. COULD NOT DUPLICATE PROBLEM. FURTHER DISCUSSION WITH GM WERE INSTRUCTED TO REPLACE PARK PAWL AND COMPARTS INCLUDING LINK ARM W/SPRING. DID FIND RECALL ON 2014 CHEVROLET TRAVERSE MATCHING DESCRIPTION OF MY EXPERIENCE WITH TRANSMISSION NOT ENGAGING IN "PARK" & ROLLING. INTERESTING THAT THE 2013 WAS THE YEAR THE TRAVERSE WAS REDESIGNED.

TRANSMISSION WAS SURGING AND ABRUPTLY SHIFTING FROM SECOND TO THIRD GEAR AND AGAIN FROM FIFTH TO SIXTH GEAR. THE MORE IT WAS DRIVEN THE WORSE IT WAS GETTING. BROUGHT IT TO THE DEALER AND THE TRANSMISSION NEEDED TO BE REPAIRED. WAVE PLATE AND PISTONS AND SEALS GEARS 3, 5 AND REVERSE WERE ALL REPLACED. THE TRANSMISSION TECH AT THE DEALERSHIP SAID WHEN HE OPENED IT UP THERE WAS METAL PARTS FALLING OUT. AFTER RESEARCHING THIS PROBLEM I FOUND 5 OTHERS THAT HAD THE SAME PROBLEM. THE WAVE PLATE IS BREAKING APART INSIDE THE TRANSMISSION. I EXPECT TO SEE A RECALL ON THIS TRANSMISSION AS MORE PEOPLE HAVE THIS PROBLEM. *TR