2015 Chevrolet Traverse Power Train

I was never informed of this recall! I just happened to check due to a seperate issue that's been happening(the transmission seems to be slipping, which I also read 2015 traverse's have that recall too, just not under my VIN) But it upsets me that I never received notice on this and the recall was in May 2023 and it's now March 2025!! I drive this car DAILY and also have my boyfriend in the passenger seat DAILY on our commute to and from work!!

The contact owns a 2015 Chevrolet Traverse. The contact stated while driving 15 MPH, the vehicle started jerking and shuddering significantly. There was no warning light illuminated. The vehicle was taken to the local dealer, and the dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact stated that the failure had been recurring while driving. The vehicle was taken to a second dealer, Palmetto Chevrolet CO. (1122 4th Ave, Conway, SC 29526: (843) 492-0246), where it was diagnosed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

The contact owns a 2015 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle would hesitate. The contact stated that no warning lights were illuminated. The contact stated that before going to the dealer her spouse replaced the battery and all the spark plugs however, the failure continued. The vehicle was taken to the dealer who stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 115,000.

VEHICLE BEGAN STUTTERING WHEN UPSHIFT OR DOWNSHIFT 2ND-3RD GEARS LOW SPEEDS. TOOK TO DEALER. AT FIRST COULD NOT REPLICATE BUT THEN FOUND GM SERVICE BULLETIN # 18-NA-358 (SEE ATTACHED). FIRST RELEASED IN NOVEMBER 2018 AND MOST RECENTLY UPDATED OCTOBER 2020. IT LISTS THIS EXACT PROBLEM AND A FIX FOR THE PROBLEM. IT INCLUDES MANY GM VEHICLES INCLUDING MY 2015 CHEVROLET TRAVERSE. THE DEALER SAID THERE WAS NOT A RECALL THAT THIS WAS JUST A NORMAL BULLETIN TO HELP TECHNICIANS HANDLE PREVIOUSLY REPORTED PROBLEMS. I WOULD REQUEST SOMEONE TO REVIEW FOR A POSSIBLE RECALL. MY TRAVERSE ONLY HAS 94,000 MILES.

WAVEPLATE FAILURE CAUSING TRANSMISSION REPLACEMENT PER DEALERSHIP. THEY STATE NO WARRANTY OR RECALLS. VEHICLE VIBRATES AND GEARS SLIP AT 15-25 MPH, ESPECIALLY ON LOW INCLINE. 113K MILES.

TRANSMISSION STARTED SHAKING VIGOROUSLY WHILE SLOWING DOWN THRU RESIDENTIAL AREA AT LOW SPEED GOING UP A SLIGHT INCLINE AT ABOUT 15 TO 25 MPH. ENGINE STARTED TO HEAT. NOT A SINGLE WARNING LIGHT TURNED ON AND NEVER DID PRIOR TO TAKING IT TO THE DEALERSHIP. VEHICLE ONLY HAS LESS THAN 86000 MILES, & APPARENTLY GM HAS NOT RECALLED THIS VEHICLE(S) FOR TRANSMISSION PROBLEM AS IT APPEARS TO BE A COMMON PROBLEM WITH THESE VEHICLES. I TOOK IT TO THE DEALERSHIP & THEY SAID THEY REPROGRAMMED THE TRANSMISSION SOLENOID AND TOOK IT FOR A 16 MILE TEST DRIVE. SUPPOSEDLY, IT WAS FIXED. BUT IT WASN'T. MULTIPLE REPORTS ON THE INTERNET SAY THE TORQUE CONVERTER IS THE PROBLEM & WILL FAIL BECAUSE OF LACK OF ADEQUATE COOLING FOR TRANSMISSION. TRANSMISSION STARTED SLIPPING AT 42000 MILES FROM EITHER 1ST TO 2ND GEAR OR 2ND TO 3RD GEAR.

TRANSMISSION SHUDDERS AT 30-50 MPH. SLIPPING AND SHAKING VIOLENTLY

7-26-16 @ 22646MI THE FRONT END SHIMMIED AFTER HITTING A BUMP. DEALER COULD NOT DUPLICATE. 8-15-16 @ 23346 FRONT END SHIMMY AFTER HITTING BUMP. DEALER COULD DUPLICATE IT. ROTATED AND BALANCED TIRES. 9-16-16 24040MI COULD MAKE THE FRONT END SHIMMY ALL THE TIME. DEALER & GM ENGINEERS REPLACED LEFT AXEL SHAFT & RIGHT INTERMEDIATE AXEL. 9-26-16 24643MI AGAIN FRONT END SHIMMY AT WILL. DEALER & GM ENGINEERS REPLACED ALL MOTOR & TRANSMISSION MOUNTS. 10-30-16 25810MI GOING 45 ON STRAIGHT ROAD, HIT BUMP AND FRONT END SHIMMIED FOR ABOUT 2 BLOCKS. 10-31-16 I TOLD DEALER ABOUT IT & WAS TOLD THAT I CAN'T BRING IT IN TILL IT HAPPENS MORE OFTEN.11-2-16 HIT BUMP ON CURVE DOING 45 AND FRONT END SHIMMIED FOR ABOUT A MINUTE. 3-24-17 30288MI GOING 40 ON STRAIGHT ROAD, HIT SMALL BUMP AND FRONT END SHIMMIED FOR ABOUT A HALF MILE. 3-27-17 WENT TO DEALER AND ASKED WHAT COULD BE DONE TO RESOLVE FRONT END PROBLEM. 3-31-17 WENT TO DEALER AGAIN TO SEE WHAT THEY CAN DO, THEY SAID THEY WON'T DO ANYTHING TO FIX IT. SPOKE WITH SERVICE MANAGER AND WAS TOLD THE SAME THING. 3-31-17 I CALLED GM CUSTOMER SUPPORT AND THEY SAID THEY WILL TALK WITH DEALER SERVICE MANAGER. 4-10-17 30995MI FRONT END SHIMMIED @ 45 MPG AFTER SLOWING FROM 55MPH. 4-12-17 GM STATED THEY CAN'T (WON'T) DO ANYTHING TILL IT CAN BE DUPLICATED. 7-11-17 37355MI WHILE TURNING LEFT, THEN STRAIGHTENING WHILE ACCELERATING ON SMOOTH ROAD, THE FRONT END STARTED SHIMMING. WENT AWAY AT 45MPH. 7-17-17 37561MI TURNED RIGHT AND ACCELERATED HARD, AT 40MPH FRONT END STARTED TO SHIMMY FOR ABOUT 20 SECONDS. STOPPED WHEN LET OFF THE GAS GOING DOWN HILL. AGAIN AT 37569MI ON STRAIGHT SMOOTH ROAD @ 50MPH FRONT END SHIMMIED FOR 15 SECONDS. STOPPED WHEN DECELERATED. 7-24-17 I TRADED THE VEHICLE BECAUSE GM WOULD NOT DO ANYTHING AND I FELT IT WAS UNSAFE. YOU HAD NO IDEA WHEN IT WOULD HAPPEN. I WANTED TO INFORM YOU INCASE YOU HAVE OTHER COMPLAINTS.