17 complaints reported

2015 Chevrolet Traverse Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
17
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2021

The contact owns a 2015 Chevrolet Traverse. The contact stated while driving at 5 MPH and turning into a parking spot, the steering wheel inadvertently lost power steering assist functionality. There was no warning light illuminated. The contact stated she was able to forcefully steer the steering wheel with the assistance of her son and the vehicle was parked. The dealer was notified of the failure and advised the contact that they would be able to diagnose the vehicle in the next 3 weeks. The contact also stated that she noticed that the steering wheel would regain power steering functionality while the accelerator pedal was depressed and would lose power steering functionality after releasing the accelerator pedal. The manufacturer was not made aware of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 115,000.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Nov 2021
Apr 2021

CHEVY TRAVERSE 2015 WITH 72700 MILES HAS PROBLEMS WITH POWER STEERING PUMP ITS MAKING NOISES, AND FEELS HARD WHEN MANEUVERING, I WAS CHECKING RECALLS BUT, MY CAR ITS OUT OF IT BECAUSE IT IS FROM 11/2014 AND RECALL IS FROM 12/ 2014 JUST A COUE OF DAYS, BESIDES THAT THE A/C WAS FIXED BECAUSE DIDN'T WORKED FOR A WHILE MOSTLY IN THE BACK SEATS, I PAYED ONE THOUSAND DOLLARS TO GET IT FIXED.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Feb 2021
Jan 2021

VEHICLES POWER STEERING FAILS MAKING IT VERY DIFFICULT TO TURN THE VEHICLE. ALMOST BEEN IN THREE ACCIDENTS AND JUST BOUGHT THE CAR NOT EVEN A MONTH AGO, DUE TO THE POWER STEERING FAILING.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jan 2021
Sep 2020

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE TO OURISMAN CHEVROLET LOCATED AT 4400 BRANCH AVENUE, MARLOW HEIGHTS, MD 20748, (301)423-4000) FOR BRAKE REPAIRS, THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE STEERING. THE DEALERSHIP STATED THAT THE STEERING SYSTEM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REACHED OUT TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Sep 2020
Jul 2020

THE POWER STEERING STOPS WORKING RANDOMLY. IT HAPPENS WHEN I'M AT A VERY LOW SPEED AND TRYING TO TURN INTO A PARKING SPACE FOR EXAMPLE. ONCE YOU GIVE THE VEHICLE GAS IT SOMETIMES COMES BACK.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jul 2020
Apr 2020

BESIDES MY AC GOING OUT 3X SINCE I GOT IT NOW MY POWER STEERING ISN'T WORKING. TRIED TO GET IT FIXED BUT NOTHING IS WORKING. HEARD FROM THE OTHER DEALERSHIPS THAT THE SAME PROBLEM IS HAPPENING TO THIS MODEL AND MAKE AND HAVE TO GET 6-8 PUMPS TO GET IT FIXED. THIS IS RIDICULOUS TO HAVE SO MANY PROBLEMS WITH A BRAND NEW CAR. IT IS MY FIRST NEW CAR AND I'VE HAD A LOT OF USED CARS AND NEVER HAD THIS PROBLEM

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jan 2020
Apr 2020

12/23/19 WHILE DRIVING MY CAR IT BEGAN MAKING SLIGHT WHINE NOISES WHICH INCREASED DURING TURNING, TIRES SEEMED A BIT LOOSE WITH DRIVING, THEN WHEN PARKING IT WAS AS IF NO POWER STEERING AT ALL- CHECKED PS FLUID TINY BIT LOW, ADDED SMALL AMOUNT. 12/24/19 SAME PROBLEM STILL OCCURRING ONLY EXTREMELY MORE DIFFICULT TO TURN, 12/26/19 HAD CAR CHECKED BY MECHANIC OUR POWER STEERING PUMP HAS GONE OUT AT 81K MILES AND IN ALL PROBABILITY OUR RACK AND PINION, THIS IS A KNOWN ISSUE FOR TRAVERSES, THERE HAS BEEN A SPECIAL SERVICE COVERAGE EXTENSION ( HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10056459-3388.PDF) THRU 100K MIKES FOR TRAVERSES 2009-2011, THOUGH WHEN I SPOKE TO REPRESENTATIVE SHE SAID 2007 - 2011 YEARS, AND THE PARTS THAT NEED REPLACING ARE THE EXACT SAME PART NUMBERS THRU 2015 TRAVERSES. THE 'REASON' I WAS GIVEN IS BECAUSE 'IT IS FOR VEHICLES PRODUCED IN 'SPECIFIC- UNDISCLOSABLE LOCATIONS' WHICH ARE IN 'SPECIFIC YEARS AND VIN NUMBERS' AND YET THE PART IS THE EXACT SAME PART THAT IS BEING UTILIZED IN THE ENTIRE SPAN OF AT LEAST THE YEARS '2009-2015'. THIS IS A HUGE SAFETY CONCERN AS WELL SINCE IT CAUSES PROBLEMS WITH YOUR STEERING AS WELL AS TIRE FUNCTIONALITY. WHY ARE THE YEARS PAST 2011 BEING DISMISSED? I WAS INFORMED BY BOTH OUR LOCAL DEALERSHIP AND THE ONLINE CUSTOMER SERVICE FOR GM THAT OUR VIN IS NOT INCLUDED. THIS IS NOT AN ISOLATED EVENT. HOW CAN THIS SPECIAL COVERAGE BE EXTENDED TO COVER ADDITIONAL YEARS SINCE ALL OF THE PARTS REQUIRED TO BE REPLACED ARE EXACT ONES UTILIZED IN EACH YEAR? THANK YOU.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Dec 2019
Oct 2019

POWER STEERING PUMP AND RACK AND PINION NEED TO BE REPLACED. $1500. THIS SHOULD BE A RECALL AS MANY PEOPLE HAVE THIS COMPLAINT.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jul 2019
Oct 2019

I HEARD A WHINE NOISE WHEN TURNING TO THE RIGHT TOOK IT TO THE DEALER THEY SAID IT WAS HARD TO FIND BUT THE POWER STEERING HOSE WAS DEFECTIVE AND NEEDED TO BE REPLACED AT 47000 MILES. THE NOISE ACTUALLY STARTED AROUND 37000 MILES BUT THE DEALERSHIP SAID IT WAS JUST MY IMAGINATION THEY COULD NOT FIND THE PROBLEM. NOW I DO SOME RESEARCH AND FIND IT'S A KNOWN PROBLEM WITH TRAVERSES AND THE DEALER STILL ACTS LIKE THEY HAVE NEVER SEEN IT HAPPEN BEFORE. JUST NEED TO GET IT ON RECORD IN CASE THE POWER STEERING GOES OUT ALL TOGETHER LIKE SOME OTHERS HAVE. A KNOWN PROBLEM I WOULD SAY.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Sep 2019
Jul 2019

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND THE STEERING WHEEL LEAKED AND MADE AN ABNORMAL SOUND WHEN TURNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AUTONATION OF TIMONIUM (60 E PADONIA RD, LUTHERVILLE-TIMONIUM, MD 21093, (443) 578-4917), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 31,000.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Jul 2018
Apr 2019

EXCESSIVE LEAKS IN POWER STEERING LINES. CAR IS 3 YRS/8 MONTHS WITH 65,000 MILES.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Apr 2019
Feb 2019

THE ENTIRE POWER STEERING SYSTEM FAILED WITH LEAKS IN THE RACK AND PINION BOX, THE PUMP AND THE HIGH PRESSURE HOSE. THE CAR IS ONLY 3.5 YEARS OLD AND HAS 40,000 MILES.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Dec 2018
Jan 2019

POWER STEERING PUMP - VEHICLE IS 4 YEARS OLD AND HAS ONLY 42,000+ MILES AND THE PUMP DROPPED FLUID AND QUIT WORKING. I WAS IN TRAFFIC ON THE HIGHWAY DURING FAILURE AND IT POSED A DEFINITE SAFETY RISK AS IT MADE IT ALMOST IMPOSSIBLE TO MAINTAIN CONTROL OF THE VEHICLE. AFTER RESEARCHING THE ISSUE, IT IS APPARENT THIS IS A COMMON PROBLEM FOR THESE VEHICLES AND A RECALL SHOULD BE ISSUED.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Mar 2019
Sep 2018

I BOUGHT A CERTIFIED CHEVROLET TRAVERSE AND THE POWER STEERING PUMP WENT OUT AT 59,520 MILES AND COST ME WITH HOSES AND FLUSH OF FUEL SYSTEM FROM KUNI CHEVROLET 3,051.85. I BOUGHT THE CAR MAY 7, 2016. POWER STEERING PUMP SHOULD BE UNDER WARRANTY BUT THEY STATED WARRANTY RAN OUT AT 45,183 MILES. THIS HAS BEEN A COMMON ISSUE WITH CHEVY TRAVERSE AND NEEDS TO BE SET AS A RECALL. CAR WAS SQUEALING AND MAKING GRINDING NOISES

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Sep 2018
Sep 2018

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE PARKING THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. ALSO, WHEN MAKING TURNS OR CHANGING LANES, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL STEERING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO FERMAN CHEVROLET OF TAMPA (LOCATED AT 9751 E ADAMO DR, TAMPA, FL 33619, (813) 623-2411), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 8-4636845588. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: May 2018
Sep 2018

MY POWER STEERING STOPPED WORKING WHILE DRIVING, I MANAGED TO GET TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. I TURNED BACK ON AND POWER STEERING WAS BACK. THE FOLLOWING DAY I TOOK IT TO THE SHOP AND THEY TOLD ME TO TAKE IT TO THE DEALER BECAUSE THE POWER STEERING PUMP WAS LEAKING AND SHOULD BE UNDER WARRANTY. UNFORTUNATELY THE DEALER TOLD ME IT WAS NOT UNDER WARRANTY AND I HAD TO HAVE IT REPLACED. I PAID FOR THE REPAIR AND NOW JUST A FEW WEEKS LATER THE SAME THING IS HAPPENING. I HAVE THE VEHICLE SCHEDULED TO GO INTO THE SHOP AGAIN ON MONDAY.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Mar 2018
Sep 2018

WHILE TURNING MY VEHICLE THE STEERING WHEEL BECOMES VERY HARD AND SOMETIMES IMPOSSIBLE TO TURN. THERE IS NOTHING WRONG WITH THE POWER STEERING PUMP AND THERE ARE NO LEAKS IN THE LINE. IT IS AN ONGOING PROBLEM.

Type: Vehicle, Vehicle: 2015 CHEVROLET TRAVERSE, Manufacturer: General Motors, LLC
Incident: Dec 2018

Trend Over Time

Complaints by year

Quick Summary

The 2015 Chevrolet Traverse has 17 Steering complaints on file. Review the timeline above for detailed owner experiences.