2019 Chrysler Pacifica Brakes
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Brakes hiss and won't slow the car down well. Issue is with the brake booster. The car creep forward or sometimes not stop in time. the peddle pushes back against you when depressing it.
The car doesn't stop when break is pressed all the way down has newer brake pads, practically slides into intersections and other vehicles. Has appointment at dealer on july first but they stated no recall is issued for this problem.
The brake pedal felt spongy and did not engage without me pumping the brakes at a traffic light. I had to quickly change lanes to get the brakes to engage. Otherwise I would have crashed into the vehicle in front of me. Also sometimes when sitting at a traffic light the brake pedal pulls away at random as if it is disengaging which cause the car to roll forward. I have to again pump the brake pedal. This issue has occurred 2-3 times so far. I took the van to two different auto repair shops. One shop said itβs the Brake booster. I got a second opinion at another mechanic shop and he did not find a problem with the car and could not recreate the problem. The second mechanic indicated it is most likely a Chrysler specific problem and the car should be taken back to the dealer. As the car needs to stop when the brakes are depressed as it could cause an auto accident. I was advised to check to see if there is already a recall relating to the ABS brakes system for the Chrysler Pacifica. I also mentioned the Electronic Stability Control Service light is coming on the dashboard display at times.
The power brake booster was failing and causing the vehicle to not stop as expected. When it was brought to an auto mechanic a few weeks after noticing the issue, they described it as appearing defective beyond normal wear-and-tear and reminiscent of a recall for earlier year models of Chrysler Pacificas. The issue caused the vehicle to not respond to the pushing of the brakes and required a pumping of the brakes until the vehicle stopped. Occasionally, when the brakes were depressed and the car was at rest, the vehicle would start moving and the brake pedal would push strongly against being depressed. There were no warning lamps or messages associated with this issue; the issue was discovered simply by noticing that the brakes were not working as they should.
The vehicle's brake booster is going out. The vehicle's warranty was already extended once but is now out of that 5-year timeframe. This issue began about 2 weeks ago. Now, the brake pushes back and doesn't want to engage which poses the risk of rear-ending someone. Chrysler is aware of this situation and refuses to extend or fix the issue.
My brake boosters failed causing me to not be able to stop adequately. The brakes would not fully compress.
My breaks stopped worked due to a failed brake booster. I would compress the brake and it would let out air and not adequately stop. When it did finally stop, it would propel me forward. This became very dangerous for my family and I
Brake Booster has failed. There was previously an extended warranty published for this same issue on November 11, 2023 (No D-22-15) for XA7 Brake Booster, however that expires after 5 years after the vehicle was placed in service or 150,000 miles (whichever is sooner). The Brake Booster failure on our vehicle happened just a few short months after this "expiration date" of the extended warranty. Also, the date of the extended warranty was issued was November 2023. This left only 5 months from the issuance of the letter to the expiration of the warranty, which does not seem to be a reasonable amount of time. Our vehicle is not safe to drive as the brakes are not functioning properly which could result in serious and fatal injury's to the occupants or other vehicles on the roadway. Additionally repair parts are not available to purchase and are on a "National back order". Attention needs to be given to this topic as there are many vehicles on the road that are not safe because of this lack of quality.
Repeated several times leakage of brake liquid. The mechanic said that there is the manufacturer's defect and must be fixed.
Hello, my vehicle's brake booster is part of a safety recall and warranty extension by Chrysler. When I called the company servicing the reimbursement for these repairs I was told that the repair work could only be performed at a Chrysler (or associated brand) dealership. I believe this may not be legal as warranty repairs should be able to be performed by any certified mechanic. That information was given to me by contacting the following number given on the warranty recall repair letter: FCA US LLC Customer Care at 1-800-247-9753 I still intend to have this repaired, but do not believe I should be required to have it done at a dealership. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1. The brake booster on my 2019 Pacifica failed, resulting in a collision at a red light. 2. I replaced the brake booster myself since the car was just out of warranty 3. Three months later, Chrysler sent a letter to an address that I have not lived at for 15 yrs and never had this Pacifica registered at - the letter said that the warranty period for the brake booster has been extended for 2018-2020 Chrysler Pacificas 4. Chrysler denied my reimbursement request because I did not have the replacement brake booster installed at a Chrysler dealer 5. My colleague has a 2017 Chrysler Pacifica which also suffered a brake booster failure, but is not covered under this warranty extension. 6. I called 3 separate dealers and multiple parts stores . . . .no one had a replacement brake booster in stock. The earliest I could get a replacement was 1 week by ordering it online. It appears that brake booster replacements are in high demand for this vehicle. -Why is this a warranty extension rather than a recall? -Why is Chrysler denying reimbursements for part costs? -Why is 2017 not included in Chrysler's warranty extension? -Why is Chrysler doing a terrible job of notifying owners (using addresses over 15 yrs old) rather than using addresses listed with the DMV or addresses used when purchasing the vehicles?
When you come to a stop at a stop light and hold the brake it stiffens up and you start to roll forward. It has been a near death experience every time. So now at stop light i have to put the van in park, which afraid after doing for so long that will wear out.
The contact owns a 2019 Chrysler Pacifica. The contact stated while his wife was driving at various speeds and depressing the brake pedal, the pedal went to the floorboard but failed to stop the vehicle. The driver heard an abnormal sound and continued to pump on the brake pedal until the vehicle stopped. The contact stated no warning light was illuminated. The driver was able to continue driving to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the brake line to be bled. The vehicle was repaired but his wife continued to experience the failure. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the power brake booster to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.
When did I stop for a extended time the brake pedal will lose pressure the harder you push and the car starts moving you have to let up on the break and push it again sometimes you have to set the parking brake or the car will keep rolling
Hissing when pushing on the brake pedal and drops to the floor easier than any car I have ever owned. Occasionally it has issues stopping in a reasonable distance. I pushed the brakes down and rolled about 4 feet past the line in an intersection. Will roll with brakes pressed at a stop light. I see a lot of these complaints now and wondering why there has not been a recall as of yet... it is the braking system of the car and a car is to do only a few things without fail, acceleration and stopping...
Brake pedal pushes up against your foot and vehicle rolls forward even though my foot is firmly pressing down. Several instances. Further research has shown this is a common issue with this make and model. Dealership doesn't not cover the work and is booked out over two months.
My brakes were hissing when pressed and started squealing. Shortly after this when I tried to stop I came inches from hitting the car in front of me. I have also noticed when this is happening the auto shut off feature is not working. My dealer canβt even look at my car for a couple of weeks to see what may be causing the issue. I have seen reports of others having this issue as well which is a huge safety concern.
I was stopped while waiting for kids to get in the car and I heard a loud hissing noise. The noise stopped when I released the brakes. Each time I pressed the breaks, the hissing continued - no matter how long the brake pedal was being pressed. The dealership seemed very unconcerned and told me it would be two weeks before I could even get in for a diagnosis. In the days leading up to the appointment, I was on the freeway going 55mph. A car in front of me stopped quickly and I slammed on the brakes as hard as I could. We slowed down, but did not stop nearly as quickly as one would hope. We barely missed hitting the car in front of us. We drove immediately to the dealership and left the van with them until our appointment time. The part needed to fix it (Brake Booster) is on backorder and our van will now be sitting at the dealership for who knows how long. There were no warning lights on the car, so I did not suspect the issue was this bad. The hissing had only began less than two weeks prior. Car only has 30,000 miles on it and has been up to date on maintenance.
While driving on highway, brakes did not respond quickly and vehicle did not slow down. I had to stand on the brake to get the car to stop. This repeated itself multiple times over the next few days and is ongoing. There is a hissing sound like there is some air system at work and the break pushes back at your feet while breaking. Called the local dealer who did not have an appointment for several weeks. Dealer claims there is no known issue. But online and there are dozens of complaints and here on the NHTSA website there are over 25 complaints about this issue.
The brake booster has failed making it extremely difficult to drive and dangerous according to the local Dodge dealership these parts have been on backorder for 2 months now
The van's brakes failed on 8/4/21. I had my foot on the brake pedal at a stoplight behind other cars. My car moved forward. It didn't initially respond to my pressing harder and I thought I'd crash. Brakes hissed, then dropped lower to the floor. I pushed harder. The van stopped & I put on the parking brake. I had one episode a few days prior where I felt brake was slow to respond and heard hissing noise. I had the car towed to the dealer as I was afraid if the brakes failed again I would cause an accident or roll into oncoming traffic at a stoplight.
MY 2019 CHRYSLER PACIFICA HAS BEGUN SHUTTERING AT STOPS. THE VEHICLE HAS JUST OVER 12,000 MILES AND IS ONLY 18 MONTHS OLD. I TOOK IT THE DEALERSHIP AND WAS TOLD THAT THE PADS ARE FINE BUT THE ROTORS ARE COMPLETELY RUSTED AND MUST BE REPLACED. I WAS TOLD THE VEHICLE IS NO LONGER SAFE TO DRIVE LONG DISTANCES. INFORMATION PUBLISHED BY CHRYSLER INDICATES THAT ROTORS SHOULD LAST 40,000 TO 80,000 MILES. THIS CAR HAS BEEN KEPT IN A GARAGE THE ENTIRE TIME I HAVE OWNED IT WHEN IT WAS NOT BEING DRIVEN. I THINK IT IS CLEAR THAT THE ROTORS WERE MADE OF DEFECTIVE MATERIAL. ALTHOUGH THE DEALERSHIP TOLD ME THE CAR IS NO LONGER SAFE TO DRIVE LONG DISTANCES, YET I CANNOT AFFORD TO PAY $1,000 OUT OF POCKET TO HAVE THE ROTORS AND PADS REPLACED. I AM REPORTING THIS SO AN INVESTIGATION CAN BE DONE INTO THE MATERIALS CHRYSLER USED TO PRODUCE THESE ROTORS. A RECALL MAY NEED TO BE CONSIDERED.
Four times in the last week the brakes have failed! Twice it coasted farther than normal when coming to a stop and twice more the brake pedal pushed back against my foot when already at a complete stop, causing the car to roll forward even though my foot was attempting to keep the brake pedal pressed. I had to lift my foot and slam it back down to stop the vehicle. There is a hissing sound when depressing the pedal. A quick google search points to brake booster with multiple reports for this make/model. This needs to be recalled! We are taking it to a dealership in the morning. ZERO warning lights or indicators.
Slowing for a red light travelling approximately 35 miles an hour. Brake pedal was depressed and suddenly lost pressure/pedal went to the floor with a hissing sound as if there was a compressed air line. Car rolled through intersection with myself and two children on board. Luckily we were not hit by oncoming cross lane traffic. Afterwards there was overtly strong brake pedal force with more air hissing, pushing foot and pedal towards driver. Release pedal and pumping the brake resumed normal pressure. In discussing with Chrysler tech this appears to be a brake booster failure due to contamination from vacuum line. Car has no CEL's or related warning indicators for brake system.
ON NUMEROUS OCCASIONS THE VAN HAS LOST BRAKE FUNCTION. I CAN SLOWLY BE COMING TO A STOP AND PRESS BRAKES ALL THE WAY TO THE FLOOR AND I'M STILL COASTING. VERY SCARY. HOWEVER TODAY TOOK THE CAKE. I WAS LEAVING A STEEP DRIVEWAY AND IT HAPPENED, I PANICKED AND TRIED TO APPLY THE PARKING BREAK BUT IT DID NOT HELP. PRAISE THE LORD A CAR WASNT COMING BC I COASTED RIGHT ON INTO THE ROAD. WE WILL LIKELY HAVE TO GET IT IN SHOP BC THIS IS GETTING VERY DANGEROUS AND WE HAVE 4 KIDS IN TOW. PLEASE RECALL THIS
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Quick Summary
The 2019 Chrysler Pacifica has 33 Brakes complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.