34 complaints reported

2018 Dodge Durango Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
34
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2020

MY VEHICLES ENTERTAINMENT SYSTEM SCREEN SHUTS DOWN TO THE DISPLAY SHOWING DODGE. IT WILL STAY THERE UNTIL IT DECIDES TO RESTART. THE ONLY TWO ITEMS WORKING ARE VEHICLE TEMPERATURES, AIR FLOW SPEED AND SHUT OFF OR TURN ON. NOTHING ELSE IS AVAILABLE TO SELECT OR OPERATE WITH IN THE ENTERTAINMENT SYSTEM. THIS INCLUDES THE LOST OF UCONNECT IF I WAS DISPLAYING MAPS FOR NAVIGATION. I HAVE NOTICED A STRANGE ODOR LIKE A BATTERY OR WIRES OVER HEAT SMELL AS I'M DRIVING AS THIS OCCURS. THIS IS HAPPENING MORE FREQUENTLY LEAVING ME WITHOUT THE COMFORTS WE EXPECT AND PAID FOR, NOT TO MENTION THE CONCERN OF IS THERE A MAJOR ISSUE GOING ON? THERE ARE MANY FORMS ON LINE STATING THIS HAS BEEN A REOCCURRING ISSUE SINCE 2016 POINTING THE BLAME BETWEEN THE FCA AND THE UCONNECT PUSHING UPDATES. I WOULD LIKE TO SEE DODGE FIX THEIR PRODUCT. IT DOES NOT MATTER IF THE VEHICLE IS STATIONARY, MOVING, ON A CITY STREET, OUT ON A COUNTY HIGHWAY OR INTERSTATE. DEALER STATES THEY NO NOTHING ABOUT IT. I ASKED THEM TO RESEARCH IT. THEY STATE BRING IT IN FOR A DIAGNOSTIC. DODGE STOP GIVING THE CONSUMER A RUN AROUND AND FIX IT. I ASSUME THAT IS WHY YOU HAVE ENGINEERS THIS COULD BE A HAZARD TO THE PUBLIC. THIS IS AN ON GOING ISSUE

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Jul 2020

THE VEHICLE HAS SEVERE RADIO ISSUES TO THE POINT WHERE IT IS DISTRACTING TO DRIVE. IT STARTED WITH WEATHER ALERTS FROM COUNTIES OVER 100 MILES AWAY. NOW IT CONSTANTLY SWITCHED BETWEEN THE TIME SETTINGS, RADIO, AND AC WHICH IS A HUGE DISTRACTION WHEN DRIVING. IF I ATTEMPT TO SHUT OFF THE AC SETTINGS WILL MOVE UP AND DOWN ON THEIR OWN. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR IN MOTION.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020
Nov 2019

THE REAR TAIL-LIGHT SYSTEM (COVERS ENTIRE REAR OF CAR) ON MY DODGE DURANGO STARTED TO LEAK DUE TO AN INADEQUATE SEAL AND THE TAILLIGHT SYSTEM BURNED OUT IN VARIOUS SPOTS. ONCE OUT IT BECOMES MUCH HARDER TO SEE THE REAR OF THE VEHICLE AND CREATES A VERY HAZARDOUS SITUATION. THIS HAPPENED IN THE FIRST YEAR OF OWNERSHIP. DODGE WILL NOT COVER THIS AND WANTS JUST UNDER $1,000 TO REPLACE IT. I BELIEVE THIS SHOULD BE CHECKED INTO AS THE DECREASED TAIL LIGHT CAN BE HARD TO SEE ESPECIALLY IN THE SNOWY CLIMATE WE HAVE HERE IN WISCONSIN.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Sep 2019

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHEN THE CONTACT STARTED THE VEHICLE, OPENED THE DOOR, OR DROVE IN REVERSE, THE PARKING AND DRIVING ASSISTANCE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE (8635 18TH AVE, BROOKLYN, NY 11214, (888) 578-2533) WHERE IT WAS DIAGNOSED THAT THE DRIVING ASSISTANCE AND PARKING SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,667.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2019
Aug 2019

THE VEHICLE'S TRAVEL LINK SYSTEM GIVES WEATHER WARNINGS THAT POP UP ON THE RADIO/NAVIGATION SCREEN, WHILE THE VEHICLE IS IN MOTION. THE CURRENT WEATHER WARNINGS ARE FROM COUNTIES THAT ARE 100'S OF MILES FROM MY AREA, AND EVEN IN ANOTHER STATE. ONCE THESE POP UPS OCCUR, YOU TAKE YOUR EYES OFF THE ROAD TO ENSURE THEY ARE NOT OF IMPORTANCE FOR YOUR AREA. I WAS TOLD BY SIRIUS XM THAT THERE WAS NO WAY TO DISABLE THIS FEATURE OR CORRECT THE ISSUE OF THE POP UPS BEING FOR A STORM THAT OCCURRED LAST WEEK, AND THERE ARE CURRENTLY NO ACTIVE WEATHER WARNINGS.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2019
Jul 2019

THE VEHICLE AFTER BEING STARTED AND DRIVEN WILL NOT SHUT OFF. THE ENGINE WILL EVENTUALLY TURN OFF BUT THE CAR REMAINS IN ACCESSORY MODE UNTIL COMPLETELY DRAINING THE BATTERY. THE VEHICLE THEN HAS TO HAVE THE BATTERY POWERED UP SEPARATELY AND RESTARTED.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2019
Jul 2019

UCONNECT RADIO CONTINUOUSLY HAS WEATHER ALERT POP-UPS THAT ARE A BIG DISTRACTION WHILE DRIVING. A WEATHER ALERT THAT IS PERTINENT TO THE AREA THAT YOU ARE IN WOULD BE ACCEPTABLE, BUT ALERTS FOR COUNTIES THAT ARE 100-400 MILES AWAY CAUSES CONTINUAL SPAMMING OF THE RADIO, WHICH IS A HUGE DISTRACTION TO A DRIVER. CONTACT TO BOTH SIRIUS XM AND FCA HAVE YIELDED NO RESULTS. THERE IS NO WAY IN THE OPTIONS TO DISABLE THIS FEATURE AND NO UPDATE HAS BEEN PROVIDED FROM THE MANUFACTURER.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2019
Jan 2019

PROBLEM WITH BOTH USB OUTLETS. POWER GOES IN AND OUT WHILE DRIVING. PURCHASED THE VEHICLE BRAND NEW ON 09/19/2018. THEY REPLACED THE RADIO AND STILL HAVING THE SAME PROBLEM. TOOK VEHICLE BACK ON THIS DATE 01/21/2019.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Dec 2018

THE ENTIRE 8.4" SCREEN ON THE DASHBOARD FLASHES ON AND OFF CONTINUALLY WHETHER THE VEHICLE IS RUNNING OR NOT. SEEMS LIKE THERE IS A MAJOR SHORT IN THE ELECTRICAL SYSTEM. WHILE THIS ISSUE IS HAPPENING YOU HAVE NO CONTROL OVER HEATING, VENTILATION, RADIO, NAVIGATION, APPS OR APPLE CAR PLAY. ALSO, WHILE DRIVING AT NIGHT THE FLASHING SCREEN CAUSES A HAZARDOUS DISTRACTION IN AN OTHERWISE DARK VEHICLE.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2018

Trend Over Time

Complaints by year

Quick Summary

The 2018 Dodge Durango has 34 Electrical System complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.