2020 Dodge Durango UNKNOWN OR OTHER

Puerto Rico State Government vehicle (Policia de Puerto Rico). Front panel lights show a Warning/safety panel light related to Air Bags. Same as Dodge Charger that have an urgent safety recall by Dodge.

After vehicle battery replacement, infotainment system not working properly, to include the backup camera not engaging in reverse.

There is a software defect that could result in injury or death: if you forget to turn the car off and exit the car with the car key, there is no warning. I am hard of hearing and sometimes do not notice that I did not turn the car off because I cannot hear the hum of engine, and, because the car uses a key fob, rather than an ignition key, you can leave the car with the key but while the car is still on. I park the vehicle outside, but if I parked it in an attached garage carbon monoxide could seep into the house, something that is known to occasionally result in deaths. The car's software knows that the car is on and knows that the key fob has left the car. At that point, there should be a beep of the horn to warn the driver that something is amiss. Seems like a serious liability issue for the car company and something that would be easy to fix: a software update.

I WAS REFUSED MY RECALL BEING FIX BECAUSE I HAD NY PLATES SAYING DUE TO THE VIRUS. I FEEL DISCRIMINATED AGAINST. THIS IS THE SAME AS CALLING A BLACK PERSON THE N WORD. REEDMAN TOLL DODGE SERVICE DEPT IN LANGHORNE, PA. HER NAME IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR