2018 Dodge Journey Electrical System

I received a card from NHTSA about two years ago on this issue possibly due to NHTSA Action Number: EA24003. I am still having this issue and now it is worse. 2 years ago, it started with the driver side window not opening intermittently. Then the door locks would not operate from the driver side controls. Now every window will not open and the driver door is not recognized by the car. When opening or closing the driver door, nothing happens. In the past, if I turned off the car left my key fob in the car and closed the door when it would lock, the horn would sound, and the doors would unlock. When getting out of the car, I would open the door, and the radio display panel would turn off. Now, it stays on with the engine off. Thankfully there is a delay and eventually turns off. It may be the driver's door harness as it can be easily searched on the internet as a faulty product. Again, NHSTA originally approached me two years ago and the issue has not gotten worse. $800 minimum to replace the door harness. Hopefully that fixes it temporarily. Start date given is an estimate on when I received a card from NHSTA on this issue.

Back up camera goes black

The contact owns a 2018 Dodge Journey. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed failures with the transmission, catalytic converter, and motor mounts. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V524000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 86,000.

Door locks Doors remain locked or unlocked. Key fob will not unlock or lock doors. Panel will not unlock or locked doors

Back up camera glitches to flicker black screen or is upside down. Works intermittently, most of the time it is a black screen. Driver window does roll down when the door is opened.

The back up camera does not display an image. It will only show black, with a camera slashed out symbol.

Failure of the back up camera to function while in reverse. Unit generally displays a blank screen although occasionally does work but image is extremely blurry.

The car will turn systems of the car off and own without anyone touching anything windows rolling up on their, traction turning off, and climate controls and A/C coming on by itself. I contacted Stellantis last year about this vehicle and received no substantial resolution. This exact thing happened when I owned a 2014 Dodge Journey and I submitted the same complaint. I have taken video of this occurrence, there is no way to demonstrate issue via still photo.

A stall/no start condition situation occurred while driving, and has occurred a few times over the last couple of weeks. I have had the issue checked by a trusted mechanic, and it was suggested that the power control module(pcm) would likely need to be replaced. No warning lamps appeared prior to the problem, but appeared when the stall/no start condition situation occurred. The most recent occurrance of the problem was on Saturday, October 4th, 2023. I located on the NHTSA website that there is a recall listed, NHTSA Campaign Number: 18V524000, for replacement of the pcm. On 11/06/2023 I spoke with Chrysler support, according to them a recalibration of the pcm was done on 01/07/2021, and they will not support replacing the pcm because it has been more than 2 years. According to the customer rep, the unit was just recalibrated, and not replaced, but the remedy in the recall notice states that dealers will replace the powertrain control module, free of charge.

While driving car at 45 mph car stalled. Unable to start car. Continued to read service AWD system as well as Press clutch to start car, the car is an automatic with no clutch. Once started continued to stall while driving. Check engine light, battery light illuminated while driving not while car stalled.

Rear view mirror (known as backup camera failed prematurely, dodge corporate office is failing to recognize this an issue stating that if there was a recall for my VIN they would fix free of charge. This car is just barely over 3 years old and failing components that put me at risk as a driver when backup camera fails as it is very complex to see behind me while In reverse

My wiring harness needs replaced. 3 of my 4 windows would only work sometimes. I was told there was a loose connection but when those wires were held together it got extremely hot very fast, and not to even attempt to use the windows because it could cause a fire. So I took my car to the dealership and they confirmed it is the wiring harness that needs replaced. So a new part has been ordered and I'm scheduled to have that done as soon as it comes in.

uConnect infotainment / control system malfunctions played music automatically on engine start (as usual) but screen reads “off” condition and won’t respond to touch commands. (no backup camera; just "off" screen) malfunctions started a month earlier: -“shuffle” function won’t engage (as it did when new) -starts playlist at beginning each time, instead of continuing where left off (as it did when new) concern that uConnect system is failing; FCA and dealer claim system is "working as designed". concern that system may again freeze and stop working, posing a range of safety hazards for driver and others.

My battery or the connection is bad but when I have it tested, they day its perfect. My car dies all the time and even if we charge it all night, my check engine light for poor battery connection stays on.

MY VEHICLE HAS 27400 MILES AND PURCHASED APRIL 4TH 2018. MY CAR BATTERY LIGHT CAME ON WHILE DRIVING. TOOK TO DEALERSHIP WHERE I BOUGHT IT. THEY REPLACED MY BATTERY AND TOLD ME I DIDN'T NEED A RENTAL CAR. I WENT BACK TO WORK 15 MINUTES AWAY. GOT OFF IN 5 HOURS AFTER REPLACEMENT PICKED UP MY INFANT DROVE HOME WHICH IS 20 MINUTES AWAY. AS I WAS DRIVING 15 MINUTES INTO MY RIDE MY LIGHTS START GOING CRAZY AND THE ALTERNATOR LIGHT COMES ON AND THE CAR DIES ON THE SIDE OF THE ROAD. HOW DOES THIS HAPPEN ON A BRAND NEW CAR?

THE REAR CAMERA GLITCHES, GOES DARK AND DOESN'T COME ON.

THE RADIO SCREEN WILL FREEZE FOR A FEW HOURS, TURNING ON AND OFF THE VEHICLE WILL NOT HELP. IT ALSO WILL GIVE A HARD TIME PARING THE BLUETOOTH EVEN AFTER THE PARING DEVICE HAS BEEN IN THE LIST FOR DAYS OR WEEKS.

REAR PASSENGER SIDE WINDOW DOES NOT GO DOWN. ALL OTHER WINDOWS GO DOWN NORMALLY EXCEPT FOR ONE WINDOW.

THE RADIO IN THIS VEHICLE OFTEN WILL MAKE A SUDDEN LOUD NOISE MID-MUSIC AND THEN SHUT DOWN THE SYSTEM ENTIRELY FOR ABOUT A MINUTE. IT THEN STARTS BACK UP AS NORMAL. THIS HAPPENS UNPREDICTABLY ABOUT ONCE A WEEK SINCE I PURCHASED THE VEHICLE AROUND NOVEMBER.

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED TO OPERATE OR WOULD OPERATE ON ITS OWN. THE CONTACT STATED THAT THE HEADLIGHTS AND TAIL LIGHTS WOULD SOMETIMES ILLUMINATE ON THEIR OWN. THE CONTACT ALSO STATED THAT CERTAIN UNKNOWN WARNING INDICATORS WOULD ILLUMINATE RANDOMLY WHILE DRIVING AND THEN TURN OFF. THE CONTACT DROVE TO JT'S CHRYSLER DODGE JEEP RAM FIAT (4838 SUNSET BLVD, LEXINGTON, SC 29072, 803-220-3725) ON SEVERAL OCCASIONS, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20.

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD ELECTRICAL FAILURES. WHILE DRIVING AT NIGHT, THE INSTRUMENT PANEL LIGHTING MALFUNCTIONED. LONE STAR CHRYSLER DODGE JEEP RAM (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211, (210) 828-1515) DID NOT ASSIST WITH BRINGING THE VEHICLE IN FOR DIAGNOSTIC TESTING EVEN THOUGH THERE WAS A WARRANTY ON THE VEHICLE. ALSO, THE DEALER REFUSED TO PROVIDE A RENTAL VEHICLE EVEN THOUGH IT WAS STATED IN THE WARRANTY. THE MANUFACTURER ONLY ASKED THE CONTACT TO LEAVE THE VEHICLE AT THE DEALER AND OFFERED NO ASSISTANCE WITH A RENTAL VEHICLE. THE DEALER REFUSED TO PROVIDE THE CONTACT WITH AN EMAIL ADDRESS TO SEND THE MANUFACTURER VIDEOS OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNKNOWN.

DOOR LOCKS WILL NOT STAY LOCK DOORS WILL UNLOCK WHEN WET WHEN YOU WASH CAR YOU GET WATER ON DOORS CAR LOCK AND UNLOCK UNCONTROLLABLY AND IN CAR WASH AND WHEN IT RAINS DOORS UNLOCK THEM SELF'S , DEALER CAN NOT FIX PROBLEM WENT THERE 6 TIMES.