21 complaints reported

2018 Dodge Journey UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
21
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2026

Backup camera displays upside down and blurry. There is a current recall for this issue, but it doesn't include the 2018 models.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2025
Dec 2025

There were no incidents, My backup camera was working. And now it’s not . When I go to backup the rear view mirror is somewhat dark making is difficult to see, especially at night.If possible I try no to backup. I did notice when I googled in recalls on the 2018 journey backup camera, there was a recall. Thanking you in advance. [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2025
Oct 2025

My back up camera goes black or it has lines all over it, sometimes it works out times i can't see nothing, have to stick my head out to back up.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2025
Feb 2025

Got my wheels balanced, the technician informed me that all 4 of my rims were warpped. Car leaks coolant and overheats when using heat in cabin.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Nov 2024

My car stalled and showed the check engine light. I took it to my usual repair shop. The first diagnostics indicated coils and spark plugs were the problem. So they we re fixed. Shortly (a few miles) after the repair, the car stalled. The second diagnostic at the shop indicated a new battery was needed. That was installed. (A few more miles after this repair) the car c ontinued to stall. For the third diagnostic, I was told to take it to a transmission shop.(and "I wouldn't drive it til it was repaired") I had it towed to a transmission shop. They rebuilt the transmission, and found (what I consider the reason for a recall) the flex plate had its center torn out. This may have caused shards to damage parts of the engine. There was a lot of fluid leakage and they had to install a new radiator. They wanted me to have them check it out in 2 weeks. In less than a week the car stalled and died,(thankfully in a parking lot) with all the dashboard warning lights. I was close to a dealer, so I had it towed to the Dodge dealer, hoping they would know how to fix it. There was still a lot of fluid leakage. They replaced the radiator and other stuff, and for the past week or so it is driving well.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2024
Sep 2024

The active headrest deployed while sitting in the car hitting my wife's head. It is damaged and cannot be reset.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2024
Aug 2024

My headrest deployed while driving with a passenger in the seat.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2024
Jun 2024

Not wanting to start code P0562

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2024
Apr 2024

Back up Camera has black screen, it flickering sometimes upside down

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2024
Nov 2023

When shifting car in Reverse the image on the rearview mirrior for the backup camera was twice inverted. The next day while the car was in reverse the mirror display just consistantly flashed black and white with no real image.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2023
Jul 2023

2018 Dodge Journey, my backup camera is not working as designed and apparently is not part of a recall. When putting the vehicle in reverse it is very difficult to all most impossible to see the image on the screen.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Apr 2023

When you are in the vehicle and the vehicle is off or on when you try to lock it to be safe because the keys are in the vehicle it automatically unlocks. I feel very unsafe as I am a single mom of 3. I will get in the vehicle and lock the doors. It will automatically unlock. If I was in an emergency situation where I needed to lock the doors for my safety it would just unlock.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2018
Jan 2023

When backing up, with the sun at the rear, the camera goes to a over exposed or washed out screen. There is no picture and this makes the backup camera worthless and dangerous. Happens every time in reverse with the sun at the rear of the vehicle.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2023
Mar 2022

I was driving in inclement weather in all wheel drive on the freeway traveling at approximately 50MPH. The rear of the vehicle felt as if it slipped on ice, however it did not change it's course of travel. The issue continued to happen. I turned off the all wheel drive and the issue did not happen again. The vehicle will not pick up speed after starting until the ABS Warning turns on. The time the warning light comes on can be anywhere from 10 seconds after picking the vehicle in drive. This time can last as long as a minute. This is every time the vehicle is started. A mechanic advised the sensor in the Right Rear Axle Assembly is not working and needs to be replaced.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2022
Jan 2020

BACKUP CAMERA IS EXTREMELY FUZZY AND I CAN HARDLY SEE OUT OF IT!!

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020
Aug 2019

I WAS AT THE STOP SIGN AT THE TOP OF MY HILL. I ACCELERATED AND MY PURSE FELL FORWARD AND KNOCKED MY SHIFTER INTO REVERSE AT 5 MPH. I WAS ON A PUBLIC ROAD. ANOTHER TIME, MY DAUGHTER REACHED FOR THE PLUG TO PLUG IN HER CHARGER AND ACCIDENTALLY KNOCK THE GEAR SHIFTER INTO REVERSE FROM DRIVE. WE WERE STOPPED AT A STOP LIGHT.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Jul 2019 Fire

ON JUNE 3, 2019, I WAS DRIVING ALONG THE ROAD AND MY VEHICLE STARTED SMOKING FROM THE AC VENT NEAR THE GLOVE BOX. I GOT ME AND MY SON AND FOUR YEAR OLD PASSENGER OUT OF THE VEHICLE. AIR BAGS STARTED BLOWING OUT AND VEHICLE WAS ON FIRE AND BURNED COMPLETELY. NO ONE WILL TELL ME WHY IT BURNED.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2019
Apr 2019

THE VEHICLE HAS DIFFICULTY GOING UP HILL. WHEN DECREASE SPEED OR STOPS AND YOU WANT TO STEP UP THE GAS, IT TAKES A LONG WHILE. SOMETIME IT SHAKES WHEN YOU POWER ON. THE COMPUTER FREEZES. LOTS OF HESITATION TO GO OR SOMETIMES IT WAS TO KEEP GOING WHEN YOU ARE AT A STOP.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2018
Feb 2019

KUMHO TIRES ON MY 2018 DODGE JOURNEY IS DETERIORATING AND CHUNKS OF TIRE ARE COMING OFF. TIE SIZE ARE 225/65R17

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2019
Jul 2018

I THOUGHT THIS VEHICLE CAME WITH A BACK UP CAMERA? I THOUGH IT WAS MANDATORY THAT ALL VEHICLES SOLD AFTER MAY 2018 WILL HAVE A BACK UP CAMERA INSTALLED.

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2018
Jul 2018

PURCHASED THIS VEHICLE 7/13/2018 AND IT IS NOT EQUIPPED WITH A BACKUP CAMERA. DODGE IS ALSO ADVERTISING THAT THIS IS STANDARD EQUIPMENT ON THE VEHICLE. THEY ALSO DID NOT DISCLOSE THAT THE VEHICLE WAS NOT EQUIPPED. AS FAR AS I KNOW ALL VEHICLES ARE TO BE EQUIPPED BY MAY 1, 2018. THIS WAS PURCHASED FROM PEACOCK IN BRUNSWICK, GA

Type: Vehicle, Vehicle: 2018 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2018

Trend Over Time

Complaints by year

Quick Summary

The 2018 Dodge Journey has 21 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.