73 complaints reported

2011 Ford Edge Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
73
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2015

ON A FRIDAY AFTERNOON IN BUSY, FAST MOVING HIGHWAY TRAFFIC, I BEGAN A LANE CHANGE TO TURN RIGHT OFF OF THE HIGHWAY ONTO A NEIGHBORHOOD STREET. MY CAR JOLTED THEN ABRUPTLY LOST ALL ACCELERATION. I DID HAVE ELECTRICAL POWER AND POWER STEERING, BUT NO SPEED. I WAS ABLE TO CREEP ALONG AT SNAIL PACE STAYING TO THE FAR RIGHT. I PUT ON MY FLASHERS, AND FORTUNATELY ALL TRAFFIC BEHIND ME COULD SAFELY MANUEVER AROUND TO PASS ME. I WAS QUITE SCARED BY THE SUDDEN ONSET OF THIS PROBLEM, THE LOSS OF CONTROL AND THE FACT THAT THE INSTRUMENT PANEL ONLY GAVE ME "WRENCH" SYMBOL AND NO INSTRUCTIONS OR DESCRIPTIONS THAT WERE HELPFUL. ONCE I TURNED THE CAR OFF AND TURNED IT ON AGAIN, THE SYMBOL LIGHT WAS GONE AND MY CAR DROVE NORMALLY. AT NO TIME PRIOR TO THIS EVENT DID MY INSTRUMENT PANEL DENOTE ANY ISSUE WITH MY POWER TRAIN. ONCE I HAD THIS FAILURE, I TOOK THE VEHICLE TO MY DEALER, MAXWELL FORD IN AUSTIN, AND THEY INFORMED ME THIS IS AN EVENT THAT THEY HAVE SEEN BEFORE. I AM REPORTING IT TO YOU BECAUSE I FEEL THIS WAS A VERY THREATENING SITUATION. LOSING ALL ABILITY TO ACCELERATE PUT ME AT RISK OF BEING HIT FROM BEHIND. I WAS LUCKY TO BE GOING OFF THE HIGHWAY TO THE RIGHT...A LEFT TURN WOULD HAVE BEEN FATAL IN THIS CIRCUMSTANCE, AS THERE WAS NO WAY TO ACCELERATE AND CLEAR MYSELF FROM ONCOMING TRAFFIC. THIS ISSUE SHOULD BE ADDRESSED BY FORD BEFORE SOMEONE GETS KILLED.

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2015
Sep 2015

WHEN DRIVING THE CAR, IT JUST PERIODICALLY LOST ACCELERATION ABILITY. I WAS DRIVING ABOUT 35-40 MPH WHEN IT HAPPENED THE FIRST TIME. I THEN COASTED INTO A PARKING LOT OFF THE ROAD AND SHUT OFF THE CAR FOR A FEW MINUTES. AT THAT TIME THE WRENCH SYMBOL CAME ON THE DISPLAY REFERRING ME TO MY MANUAL FOR FURTHER INFORMATION, WHICH TOLD ME THAT IT WAS A POWERTRAIN PROBLEM AND TO CONTACT A DEALER FOR SERVICE. IT THEN STARTED FINE AND I WAS ABLE TO DRIVE IT FOR SOME TIME. THE NEXT DAY THE SAME THING HAPPENED. I THEN HAD A FEW DAYS OF NORMAL DRIVING, AND THEN IT HAPPENED AGAIN BUT THIS TIME IT SEEMED TO JUST DECELERATE MORE RAPIDLY (UNABLE TO COAST TO A STOP), IT JUST STOPPED BUT WAS STILL RUNNING. I THEN SHUT IT OFF AND THEN STARTED IT BACK UP AND DROVE IT HOME WHERE I LEFT IT UNTIL BEING ABLE TO GET INTO A SHOP FOR SERVICE WHICH WAS A WEEK LATER. AT THE TIME OF THIS PROBLEM, THE POWERTRAIN WARRANTY WAS AVAILABLE UNTIL JUNE, 2016 OR 60,000 MILES. AT THIS TIME THE CAR HAD APPROXIMATELY 51,700 MILES ON IT. ULTIMATELY THE PROBLEM WAS DIAGNOSED AS A BAD THROTTLE BODY WHICH WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY AND THE COST OF REPAIR WAS $548.14 AT A LOCAL FORD DEALERSHIP. THIS APPEARS TO BE THE SAME PROBLEM THAT THE 2011 FORD ESCAPES HAD FOR WHICH THE WARRANTY WAS EXTENDED.

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2015
Sep 2015

I WAS DRIVING, AT 40 MILES PER HOUR, ON A CITY STREET. THE YELLOW/GOLD INDICATOR (A WRENCH) APPEARED. THE CAR IMMEDIATELY LOST POWER, GOING FROM 40 TO 20 MILES PER HOUR. THIS HAPPENED IN LESS THAN ONE MINUTE. I PULLED ON TO A SIDE STREET, TURNED OFF THE ENGINE, AND CHECKED TO OWNER'S MANUAL. IT SAID :POWER TRAIN MALFUNCTION". THE INSTRUCTIONS SAID TO STOP DRIVING AND CALL ROADSIDE ASSISTANCE. I DID THIS. I CALLED FORD ROADSIDE ASSISTANCE AND THEN CALLED THE DEALERSHIP. I WANTED TO KNOW IF IT WAS SAFE TO TURN ON THE CAR'S AIR CONDITIONING. I WAS TOLD, "YES" THIS IS SAFE. THE TOW ARRIVED 65 MINUTES LATER AND TOOK THE CAR DIRECTLY TO THE DEALERSHIP. AFTER THREE DAYS OF GOING OVER THE CAR, DRIVING IT, CONTACTING FORD, THE (FORD) DEALERSHIP COULD NOT FIND THE PROBLEM. I WAS TOLD TO DRIVE THE CAR AND IF THIS HAPPENED AGAIN, TO BRING THE CAR DIRECTLY TO THE DEALERSHIP, AND DO NOT TURN OFF THE ENGINE. HOW AM I TO DRIVE THE CAR WHEN THE CAR IS IN THIS CONDITION? HOW CAN I DRIVE ON A CITY HIGHWAY OR AN INTERSTATE, WHERE THE SPEED IS HIGH AND HAVE THIS HAPPEN AGAIN? HOW CAN I SAFELY DRIVE MY GRANDCHILDREN IN THIS CAR? I CALLED FORD, BUT OF COURSE THEY DIDN'T KNOW ANYTHING. I WANT THE CEO MARK FIELDS AND THE EXECUTIVE CHAIRMAN, WILLIAM CLAY FORD, JR. TO TELL ME: 1. WOULD YOU FEEL SAFE IN THIS CAR; 2. HOW CAN YOU EMPLOYEE SO MANY ENGINEERS (PRODUCT DEVELOPMENT, ETC.) AND NOT HAVE SOLVED THIS PROBLEM?

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2015
Sep 2015

WHILE DRIVING AT HIGHWAY SPEEDS, A "AWD OFF" MESSAGE APPEARS IN THE MESSAGE CENTER, ACCOMPANIED BY A WRENCH ICON INDICATING A POWERTRAIN MALFUNCTION. THE ENGINE SPEED DROPS TO A ROUGH IDLE WHICH IS NOT AFFECTED BY THE ACCELERATOR PEDAL. THE CAR THEN COASTS TO A STOP. THERE IS NO LOSS OF POWER STEERING OR POWER BRAKES. TURNING OFF AND RESTARTING THE VEHICLE CLEARS THE ERROR AND MAKES THE CAR OPERABLE AGAIN. THIS ISSUE OCCURRED ON 9/11/2015 & 9/14/2015

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2015
Aug 2015

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED AND THE AWD OFF MESSAGE APPEARED. THE ENGINE THEN BEGAN TO SPUTTER AND STALLED. THE CONTACT MANEUVERED OFF THE ROAD AND WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2015
Aug 2015

THIS PROBLEM HAPPENED A FRIDAY NIGHT WHILE DRIVING HOME ON A DARK ROAD. MY CAR BEGAN TO SHAKE THEN NO LONGER WOULD DRIVER AND THE WRENCH TOOL LIGHT CAME ON. I HAD TO PULL OVER TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND TURN THE CAR OFF. AFTER RESTARTING THE CAR, EVERYTHING SEEMED TO WORK FINE, UNTIL IT HAPPENED AGAIN, THIS TIME I NOTICED THAT THE CAR HAD 50 MILES TO GO BEFORE EMPTY.

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2015
Aug 2015

MY WIFE AND I WERE DRIVING WITH OUR TWO YOUNG CHILDREN (4-YEAR-OLD, AND SIX MONTHS) OUR 2011 FORD EDGE AND WITHOUT ANY NOTICE, THE CAR JERKED FORWARD AND WE LOST ALL POWER IN THE ACCELERATOR. FORTUNATELY, I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT GETTING IN AN ACCIDENT, BUT WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. THE POWER TRAIN WRENCH WAS FLASHING AND SAID TO CONSULT THE MANUAL, SO WE DID. FOLLOWING THE INSTRUCTIONS, I SHUT THE CAR OFF AND RESTARTED IT. IT TOOK A LOT LONGER TO TURN OVER, BUT IT EVENTUALLY DID. WE CALLED OUR DEALERSHIP AND THEY SAID THAT I COULD BRING THE CAR IN TODAY (FOUR DAYS LATER). THE EDGE DID THIS TWO MORE TIMES OVER THE WEEKEND SO I GOOGLED THE ISSUE AND FOUND THIS SITE. I PRINTED OFF THE FIRST FOUR PAGES OF COMPLAINTS AND TOOK IT WITH ME TO THE DEALERSHIP. THEY WOULDN'T EVEN LOOK AT IT. THEY TOLD ME THAT "HAD TO RECREATE THE ISSUE" OR THEY WOULDN'T BE ABLE TO DO ANYTHING TO FIX IT. THEY PROPOSED THAT I LET THEM KEEP THE VEHICLE FOR FIVE DAYS AND LET THEM TRY IT EVERY DAY. ABSOLUTELY NOT. WITH ALL THESE DOCUMENTED ISSUES AND FORD BEING UNWILLING TO DO ANYTHING ABOUT IT UNLESS IT HAPPENS TO THEM, IF THEY CAN'T GET IT TO HAPPEN TODAY, WE WILL BE DONE WITH FORD FOREVER. I'M HIGHLY DISTURBED BY THE AMOUNT OF ISSUES THAT ARE CLEARLY DOCUMENTED HERE WITHOUT ANY KIND OF RECALL OR, AT MIMIMUM, GUIDANCE GIVEN TO FORD TECHS ABOUT THIS ISSUE.

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2015
Jun 2015

6/4/2015 I WAS DRIVING ON THE HIGHWAY 70 MPH AND THERE WAS A SLIGHT JOLT, THE WRENCH LIGHT CAME ON AND I LOST ALL ACCELERATION. I WAS ABLE TO PULL OVER AND PUT IT IN PARK. I WOULD PRESS ON THE GAS PEDAL AND THERE WAS NOTHING. THE CAR WOULD IDLE VERY ROUGH. AFTER I WOULD TURN IT OFF AND BACK ON I WAS ABLE TO DRIVE IT AGAIN. SPOKE WITH THE DEALERSHIP AND THEY SAID IT COULD JUST BE BAD GAS. THEY SAID UNLESS ANOTHER LIGHT COMES ON OTHER THAN THE WRENCH THERE WOULD BE NOTHING THEY CAN DO IN ORDER TO DIAGNOSE THE PROBLEM. THIS WOULD PERIODICALLY HAPPEN EVERY OTHER DAY UNTIL THIS WEEKEND IT HAPPENED TO ME 14 TIMES JUST THIS WEEKEND... 3 OF THESE TIMES WERE THIS MORNING WHILE DRIVING 70 MPH ON MY WAY TO WORK. I WAS DRIVING DOWNHILL AND NO ACCELERATOR AND LOOK IN THE MIRROR AND THERE WAS AN 18 WHEELER BEHIND ME WHO JACKKNIFED AROUND MY CAR SINCE THERE WAS NO SHOULDER TO PULL OVER ON. THIS IS A VERY VERY BIG PROBLEM! TALKED TO THE DEALERSHIP THIS MORNING AND THEY CAN'T GET ME IN FOR 4 DAYS. THEY SAID REGARDLESS WHAT THE PROBLEM IS, IT WOULD NOT BE COVERED UNDER WARRANTY SINCE THERE WAS NO RECALLS. I'M FINDING THIS IS A PROBLEM WITH MANY FORD EDGES...

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2015
May 2015

I WAS DRIVING AT 35 MPH WHEN MY CAR JERKED AND LOST ALL POWER. I HAD TO COAST OFF THE ROAD WITHOUT ANY STEERING CAPABILITY. A WRENCH SYMBOL APPEARED INDICATING A PROBLEM WITH THE AWD OR POWER TRAIN. I HAD THE CAR TOWED TO MY MECHANIC WHO COULD NOT FIND A PROBLEM AND MY CAR STORED NO CODES FOR DIAGNOSTICS.

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Feb 2015
Apr 2015

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2015
Mar 2015

DRIVING APROX. 40 MPH WRENCH LIGHT COMES ON, CALL DEALERSHIP TO SEE WHAT WOULD CAUSE IT. THEY SAY TO KEEP DRIVING UNTIL THE CHECK ENGINE LIGHT COMES ON AND THEN BRING IT INTO BE CHECKED (100.00). CHECK ENGINE LIGHT CAME ON 3 DAYS LATER, I HAD A LITTLE COMPUTER IT READ CODE P0744, TORQUE CONVERTER CLUTCH CIRCUIT INTERMITTENT, GENERIC CODE FOR POWER TRAIN PROBLEM. TOOK IT TO FORD DEALERSHIP THEY SAID THEIR COMPUTER WAS READING THAT CODE AS WELL AS NEEDING A NEW PCM (POWERTRAIN CONTROL MODULE). THIS IS COSTING APROX. $655.00 AND THEY ARE NOT SURE IF THAT IS THE ONLY THING IT NEEDS, ONCE THIS IS FIXED THE COMPUTER COULD READ SOMETHING ELSE. THE DEALERSHIP ALSO GAVE US A PRINTOUT STATING THIS IS A COMMON AND KNOWN PROBLEM WITH THE FORD EDGE 2011-2012. CALLED FORD CORP. THEY WERE NOT VERY HELPFUL OTHER THAN SUGGESTING FILING A COMPLAINT. WE WERE TOLD THIS PROBLEM COULD SHUT THE CAR DOWN COMPLETELY WHILE DRIVING, IT MAKES ME A LITTLE SCARED TO DRIVE IT, I DON'T NEED IT BREAKING DOWN WITH MY CHILD IN THE CAR. NOT HAPPY WITH PAYING $100.00 TO BE TOLD IT'S GOING TO COST ANOTHER $650.00 AND IT MAY NOT EVEN FIX THE PROBLEM.

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2015
Jan 2015

LEAK FROM POWER TRANSFER UNIT 11/16/2012 #2 PTU STILL LEAKING AND FOUND METAL SHAVINGS #3 1/5/2015 TRANSMISSION SLIPPING NEEDED A NEW SEPARATOR PLATE AND NEW INTAKE GASKET AND BRAKE BOOSTER REPAIR. *TR

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2012
Dec 2014

WHILE DRIVING DOWN A BUSY 4 LANE ROAD IN WILMINGTON NC, THE SERVICE POWERTRAIN ENGINE LIGHT CAME ONE. AT THAT POINT, THERE WAS NO LONGER ANY POWER TO THE WHEELS OF THE VEHICLE. THE ONLY THING THAT COULD BE DONE WAS TO STEER TO THE MEDIAN AND SHUT DOWN THE CAR. THIS CREATED A VERY DANGEROUS CONDITION IN WHICH THE DRIVER WAS UNABLE TO ACTIVELY CONTINUE SAFELY TO THE SIDE OF THE ROAD. WHEN THE CAR WAS RESTARTED, THE ERROR WAS CLEARED. NO CODE WAS SUBSEQUENTLY AVAILABLE TO BE PULLED. AT A LATER POINT, THE CODE WAS PULLED WHILE, ONCE AGAIN IN LIMP MODE ON THE SIDE OF THE ROAD. THE CODE PULLED WAS P2111. THIS ERROR, WHEN ACTIVE, CREATES A VERY DANGEROUS CONDITION AND SHOULD BE ADDRESSED BY FORD. *TR

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2014
Dec 2014

ON 10 OCCASIONS, WHILE DRIVING THE ENGINE STALLED AND I COULD NOT ACCELERATE. THE "AWD OFF" AND ENGINE ICON WOULD LIGHT UP. IN ALL INCIDENTS, I WAS ABLE TO PULL OVER TO THE SHOULDER AND AVOID A REAR END COLLISION. I HAD THE CAR SERVICED AT A FORD DEALER, THEY HAD TO REPLACE THE THROTTLE BODY. THEY INDICATED THAT MOST OF THEIR ISSUES REGARDING THE FORD EDGE HAS BEEN RELATED TO A DEFECTED THROTTLE BODY. *TR

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2014
Nov 2014

I WAS DRIVING MY 2011 FORD EDGE DOWN A BUSY HIGH TRAFFIC AREA GOING 45 MPH AND MY CAR STARTED SHAKING THE TOOL LIGHT CAME ON THE DASHBOARD AND IT JUST STOPPED IN THE MIDDLE OF THE ROAD, SOMEONE ALMOST REAR ENDED ME PEOPLE WERE HONKING, I STILL HAD ALL POWER BUT MY ACCELERATION JUST STOPPED, PULLED OVER TO THE SIDE WITH THE EMERGENCY FLASHES ON TURNED THE CAR OFF AND SAT FOR A MINUTE I RESTARTED IT AND DROVE IT HOME, IT DID THE EXACT SAME THING TWO DAYS LATER. I CALLED MY EXTENDED WARRANTY COMPANY AND PROCEEDED TO TAKE IT TO THE DEALERSHIP. I TOLD THEM AFTER DOING RESEARCH I THOUGHT IT WAS THE THROTTLE BODY. THEY CHECKED IT OUT AND SAID IT WAS A BAD MASS SENSOR, FIXED IT AND SAID I WAS GOOD TO GO. I PICKED UP THE CAR AND TWO DAYS LATER IT DID THE SAME THING, CAR SHOOK, TOOL LIGHT CAME ON, THEN I LOST ACCELERATION, COASTED INTO A PARKING LOT, HAPPENED 2 MORE TIMES AGAIN. I TOOK IT BACK TO THE DEALERSHIP THEY SAID NO CODES WERE COMING UP SO THEY COULDN'T FIX ANYTHING. I SAID WELL OBVIOUSLY SOMETHING IS WRONG, I SUGGESTED THE THROTTLE BODY THEY SAID NO CODES CAME UP, NOTHING THEY CAN DO, AGAIN I SAID SOMETHING IS WRONG ITS NOT SAFE TO DRIVE! HE SAID UNLESS THE CODE COMES UP FORD WILL NOT LET THEM REPLACE ANYTHING. I ASKED HIM WHAT THE SOLUTION IS HE HAD NOTHING. HE SAID UNLESS IT HAPPENS WHILE THEY TEST DROVE IT THERE IS NOTHING THEY CAN DO. SO IM STUCK WITH A FAULTY CAR WITH NO SOLUTIONS. *TR

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2014
Oct 2014

THROTTLE BODY KEEPS FAULTING OUT AND LOOSING POWER TO THE VEHICLE ACCELERATION. CAUSING ME A LOT OF TROUBLE AND I AM A SINGLE FATHER TRYING TO RAISE FOR KIDS. I AM VERY UPSET WITH FORD RIGHT NOW!! *TR

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2014
Oct 2014

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE WRENCH WARNING LIGHT AND THE AWD OFF WARNING MESASGE ILLUMINATED AS THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT SHORTLY AFTER THE VEHICLE STALLED. AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,000. PAM UPDATED 12/30/14*LJ THE CONSUMER STATED SINCE REPORTING THE FAILURE THE VEHICLE WAS REPAIRED. IT WAS FOUND THAT THE THROTTLE BODY WAS THE CAUSE OF THE FAILURE. UPDATED 9/25/15 *JS

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2014
Oct 2014

I WAS DRIVING MY VEHICLE UP A SLIGHT GRADE AT 40MPH APPROXIMATELY 5PM ON A THURSDAY. ALL OF A SUDDEN, THE POWER TO THE ENGINE ABRUPTLY CAME TO A SIGNIFICANT DROP IN SPEED. ALL THE WAY DOWN TO 1MPH. I PRESSED ON THE ACCELERATOR, AND THE ENGINE HAD NO RESPONSE. THE CAR KEPT MOVING FORWARD, BUT ONLY THE MAX SPEED OF 1MPH. THE ENGINE WAS RUNNING/SOUNDING ROUGH AND WAS SLIGHTLY SHAKY. MY VEHICLE APPEARED TO BE RUNNING NORMALLY ALL DAY AND THERE WERE NO PRIOR WARNINGS INDICATING THE CAR NEEDED TO BE TAKEN TO THE DEALER. AS SOON AS THE VEHICLE ABRUPTLY LOST ALL THAT POWER, THE LITTLE YELLOW WRENCH SYMBOL (INDICATING POWERTRAIN/AWD ISSUES) APPEARED AND THE WORDS NO AWD. I HAVE NEVER EXPERIENCED THIS BEFORE. THIS IS A HUGE SAFETY CONCERN AND I WAS EXTREMELY LUCKY (AS WELL AS MY TWO PASSENGERS) THAT THIS DID NOT OCCUR ON A MAJOR HIGHWAY OR THERE WAS MANY CARS RIGHT BEHIND ME. THIS VERY WELL COULD HAVE RESULTED IN A MAJOR CRASH!!! ESPECIALLY IF I WAS GOING 65MPH ON OUR MAJOR HIGHWAYS WITH HEAVING TRAFFIC. THANKFULLY, I WAS LESS THAN .5 MILES FROM HOME AND MANAGED TO GET HOME WITHOUT INCIDENT. I PARKED MY VEHICLE IN FRONT OF THE HOUSE. I TURNED OFF THE ENGINE AND WAITED A MINUTE AND RESTARTED IT. THE ENGINE SEEMED TO RUN HEAVY AT FIRST, THEN IDLED DOWN. I PUT IT IN DRIVE AND IT MOVED FORWARD AND I DROVE IT ABOUT 1-2 FEET AND PUT IT IN REVERSE. IT SEEMED TO BE FINE. I HAVE NOT DROVE IT SINCE, NOR WILL I UNTIL THE MATTER IS RESOLVED. I AM HAVING IT TOWED TO THE FORD DEALERSHIP. I AM NOT GOING TO RISK THAT HAPPENING AGAIN UNTIL THE ISSUE(S) ARE RESOLVED. *TR

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2014
Oct 2014

MY EDGE DRIVING ALONG ABOUT 35MPH AND WARNING LITE CAME ON AWD OFF W/A WRENCH LITE, QUICK JERK THEN UNABLE TO ACCELERATE. WAS ABLE TO GET TO SIDE OF ROAD @ 1MPH ENGINE WAS SHAKING CAR STALLED. SAT FOR ABOUT 15/20MIN STARTED RIGHT UP.. BUT KNOW ALSO HAVE A VERY LOUD HUMMING NOISE. *TR

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2014
Oct 2014

ON MY WAY TO WORK ON 787 IN RUSH HOUR TRAFFIC 7:30 IN THE MORNING , WAS ABOUT TO GET OFF OF 787 TO GET ON I90 ALL OF THE SUDDEN I LOST FULL POWER OF THE GAS, PULLED OVER AS SOON AS I COULD WITH ALL THE TRAFFIC . THE SYMBOL CAME UP ON THE SCREEN THE WRENCH LOOKING PICTURE. I SHUT MY CAR OFF. CALLED MY HUSBAND AND HOPING I WOULDN'T GET HIT WITH PEOPLE DOING 60 PLUS RIGHT PASSED ME. AFTER 10 MIN I STARTED MY CAR BACK UP AND HOPING I CAN ACCELERATE BACK ONTO 787. FINALLY GOT TO WORK. FORD REALLY NEEDS TO TAKE CARE OF THIS ISSUE WITH ALL THE COMPLAINTS I HAVE SEEN!!!! *TR

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2014
Sep 2014

AS MANY HAVE STATED, DROVE ABOUT 1/2 HOUR DOWNTOWN AND DROPPED OFF WIFE AND WAS ON MY WAY BACK HOME (DID NOT TURN CAR OFF EVEN AT THE DROPOFF). STILL DOWNTOWN DRIVING ABOUT 35 MPH AND LOST ALL ACCELERATION. CAR JUST BEGAN TO DECELERATE. STILL HAD POWER TO THE STEERING AND BREAKS, RADIO, DASH, ETC.. JUST COULD NOT ACCELERATE. PULLED OFF TO SIDE AND ENGINE WAS A BIT ROUGH. TURNED OFF CAR AND RESTARTED. ALL WAS FINE. TOOK INTO FORD DEALERSHIP A FEW DAYS LATER. ORIGINALLY THEY SAID IT WAS A STEERING ANGLE SENSOR MODULE AT A PRETTY HEFTY PRICE. I SUGGESTED THAT I'LL WAIT UNTIL IT HAPPENS AGAIN (IF IT DOES) WHERE WE CAN GET AN ALARM CODE FROM IT. THEY DID THE REST OF THE REGULAR MAINTENANCE AND THEN WHEN THE GUY TOOK IT OUT FOR TEST DRIVE IT HAPPENED TO HIM. ERROR CODE P21111 - FAULTY THROTTLE BODY. IT IS ON ORDER BUT NOT UNDER WARRANTY EVEN THOUGH I'M JUST UNDER THE 60,000 MILES AND NOT EVEN 4 YEARS OLD YET. *TR

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jun 2014
Aug 2014

WHEN I ACCELERATE FROM A STOP POSITION, OR WHEN I AM APPROX. ONLY A FEW MILES PER HOUR THE VEHICLE WILL JUMP AND IT WILL FEEL THE VEHICLE JUMP AND IT FEELS LIKE I AM REAR-ENDED. I ASKED MY DEALER ABOUT THIS AND WAS TOLD THEY NEVER HEARD OF IT. IT WAS ALL OVER THE INTERNET. MANY, MANY OWNERS HAD THE SAME PROBLEM. I FOUND TSB 11-5-6 AND BROUGHT IT WITH ME TO MY DEALER AND HAD IT FIXED. AGAIN, THEY NEVER EVEN HEARD OF THE TSB, WHICH I DO NOT BELIEVE BECAUSE IT SEEMS LIKE IT IS SUCH A COMMON PROBLEM. THE VEHICLE SEEMED FINE BUT STARTED HAPPENING AGAIN. I EMAILED, AND SPOKE ON THE PHONE, TO THE DEARER AND TO FORD. THEY SPECIFIED THEY WOULD HAVE TO TAKE THE VEHICLE AND SEE WHAT IS HAPPENING. I EXPLAINED TO THEM THAT IT DOESN'T HAPPEN ALL THE TIME, JUST LIKE THE LAST TIME. THEY SAID IF THEY CAN REPRODUCE IT, THEY CAN'T FIX IT. PLUS I WOULD BE CHARGED FOR IT EVEN THOUGH IT HAS BEEN AN ONGOING PROBLEM. THERE IS NO WAY FOR THEM TO REPRODUCE IT AT WILL, AS IT ONLY HAPPENS ABOUT 1 TIME PER MONTH. WHEN IT DOES HAPPEN, IT IS VERY SCARY BECAUSE IT FEELS LIKE SOMEONE HIT YOU. I FOUND TSB 13-3-18 WHICH IS ANOTHER REPAIR FOR THE SAME PROBLEM. FORD TOLD ME IT DOESN'T PERTAIN TO ME. ACCORDING THE WORDING IN THE TSB, I AM NOT SO SURE. FORD IS FULLY AWARE OF THIS PROBLEM. IT IS ALL OVER THE INTERNET. THEY SHOULD BE OBLIGATED TO FIX IT. *TR

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2014
Aug 2014

DRIVING ABOUT 40 MPH WHEN CAR SHIFTED INTO OVERDRIVE, THEN IT BUCKED. FOLLOWED BY DECREASE IN SPEED. CHECK ENGINE LIGHT AND AWDLIGHT CAME ON. LIMPED CAR TO SAFE LOCATION. NO THROTTLE RESPONSE. ENGINE WAS RUNNING, BUT STUMBLING. I TURNED CAR OFF AND WAITED A MINUTE. THEN RESTARTED, EVERYTHING WAS BACK TO NORMAL. THE SUDDEN DECELERATION WAS SO VIOLENT THAT I ALMOST HIT MY HEAD ON STEERING WHEEL. CONCERNED IT MAY HAPPEN AGAIN ON A BUSIER HIGHWAY AND THE CONSEQUENCES THAT MAY PREVAIL. I AM ALSO WONDERING IF ITHE THROTTLE BODY IS THE SAME AS THE FORD ESCAPE WHICH HAS A RECALL ON IT. *TR

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2014
Aug 2014

IN HEAVY TRAFFIC THE VEHICLE STOPPED. REQUIRED TOW TO DEALER, WHO REPLACED THE THROTTLE BODY UNDER WARRANTY. *TR

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2014
Jul 2014

AT DECELLERATION, A LOUD AND NOTABLE CLUNK (ALMOST AS IF HIT BY ANOTHER VEHICLE) CAN BE FELT/HEARD WHEN THE GAS PEDAL IS PRESSED AFTER DECELLERATION. THIS APPEARS TO BE CONSISTENT WITH OTHER OWNER'S DESCRIPTION OF SIMILAR SITUATIONS DURING DECELLERATION THEN ACCELLERATION WITHOUT STOPPING, FOR EXAMPLE, WHEN APPROACHING A RED LIGHT THAT CHANGES GREEN BEFORE THE VEHICLE COMES TO A COMPLETE STOP. DEALER IS NOT ABLE TO REPRODUCE PROBLEM. *JS

Type: Vehicle, Vehicle: 2011 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2011

Trend Over Time

Complaints by year

Quick Summary

The 2011 Ford Edge has 73 Power Train complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.