59 complaints reported

2012 Ford Edge ELECTRICAL SYSTEM,STRUCTURE

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
59
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2015

THE DOOR AJAR DOES NOT SHUT OFF.NO MATTER HOW I CLOSE THE DOOR.AT ALL STOP SIGNS RED LIGHTS IT CONTINUES TO TELL ME TO SHIFT TO PARK BECAUSE OF "DOOR AJAR".THE INTERIOR DOME LIGHT WILL NOT SHUT OFF BECAUSE OF THE "DOOR AJAR".I CANT SEE OUT MY REAR VIEW MIRROR BECAUSE OF THE INTERIOR DOME LIGHT.IM AFRAID TO DRIVE THE CAR I NEVER KNOW IF IM GOING TO FALL OUT WHILE DRIVING DUE TO "DOOR AJAR".I BROUGHT IT IN TO FORD FOR REPAIR LATER FOUND OUT THEY JUST "CLEANED THE WIRING".9 MONTHS LATER PROBLEM IS BACK AND EVEN WORSE. SOMETHING NEEDS TO BE DONE ABOUT THIS.

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2014
Aug 2015

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS CLOSED. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE DOOR WAS UNABLE TO BE LOCKED FROM THE INSIDE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: May 2015
Aug 2015

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT CONTINUOUSLY ILLUMINATED WHEN THE DOOR WAS COMPLETELY CLOSED. THE FAILURE CAUSED THE INTERNAL DOME LIGHTS TO REMAIN ILLUMINATED AND CAUSED THE BATTERY TO DRAIN. ALSO, THE CONTACT NOTICED THAT THE DOORS FAILED TO STAY LOCKED WHILE DRIVING. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT THE SENSOR INSIDE THE DOOR MIGHT NEED TO BE REPLACED; HOWEVER, THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2014
Aug 2015

DRIVERS DOOR AJAR LIGHT ILLUMINATED WHEN DOOR IS CLOSED....NOT ALLOWING THE DOOR TO LOCK WHILE IN MOTION. *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2015
Jul 2015

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE BACKING OUT OF A PARKING LOT, THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN WHEN THE DOOR WAS SECURELY CLOSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. UPDATED 09/21/15*LJ

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2015
Jul 2015

[XXX] WITHOUT INJURY OR CHANGE BY US TO THE CAR, THE "DOOR AJAR" WARNING BEGAN SHOWING UP IN THE INSTRUMENT PANEL. THE DOOR IS SECURELY CLOSED. THE WARNING IS ON THE PANEL, THE WARNING BEEP IS SOUNDING, AND THE INTERIOR LIGHT REMAINS ON UNTIL YOU DRIVE FORWARD ABOUT 30 FEET. THIS MAKES BACKING OUT OF PARKING SPACES, DRIVEWAYS, ETC DIFFICULT BECAUSE THERE IS NO WAY TO SEE WHERE YOU ARE GOING BECAUSE OF THE BRIGHT LIGHT. LUBRICATING THE DOOR LATCH ASSEMBLY DOES NOTHING TO HELP. UPDATED 10/9/15 *LN.......UPDATED 10/19/15 *BF UPDATED 12/21/15 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2015
Jul 2015

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR WARNING LIGHT ILLUMINATED WHEN THE DOOR WAS CLOSED SECURELY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2014
Apr 2015

DRIVE DOOR AJAR ON PANEL, DOORS WON'T LOCK, INTERIOR LIGHT STAYS ON INITIALLY, WHILE DRIVING IT WILL SAY TO SHIFT TO PARK DUE TO THE DOOR AJAR...WHEN YOU ACCELERATE, THE DOORS DO NOT LOCK LIKE NORMAL. AFTER TURNING CAR OFF SOMETIMES CAN'T LOCK TO VEHICLE AND THE INTERIOR LIGHT STAYS ON FOR ABOUT 5 MINUTES. *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Dec 2014
Apr 2015

DRIVER DOOR AJAR LIGHT COMES ON. DOOR HAS TO BE OPENED AND CLOSED IN THE PARK POSITION SEVERAL TIMES BEFORE THE ALERT GOES AWAY. CONSTANTLY CHECK THE DOOR AND IT IS INDEED CLOSED BUT ALERT IS STILL THERE. *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2015
Feb 2015

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FOUR INTERIOR DOORS FAILED TO LOCK. IN ADDITION, THE FRONT DRIVER SIDE DOOR WARNING INDICATOR ILLUMINATED EVEN WHEN THE DOORS WERE CLOSED SECURELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO SPRAYED A LUBRICANT TO THE FRONT DRIVER SIDE DOOR BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2014
Feb 2015

DRIVER SIDE DOOR SENSOR IS FAULTY AND SAYS MY DOOR IS OPEN WHILE IT IS CLOSED AND KEEP DOME LIGHT ON AND DOESN'T LOCK DOOR WHEN CLOSED AND USE THE KEYPAD OUTSIDE.

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2015
Feb 2015

TL* THE CONTACT OWNS A 2012 FORD EDGE. AFTER STARTING THE VEHICLE, THE FRONT DRIVER SIDE DOOR AJAR SENSOR ILLUMINATED ERRONEOUSLY, INDICATING THAT THE DOOR WAS NOT CLOSED. WHEN THE FAILURE OCCURRED, THE INTERIOR DOME LIGHT WOULD REMAIN ILLUMINATED FOR AN EXTENDED PERIOD. WHILE OPERATING THE VEHICLE, AN AUDIBLE ALARM WOULD ACTIVATE AND A WARNING MESSAGE TO PARK THE VEHICLE WOULD DISPLAY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,700.

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2015
Jan 2015

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR CHIME MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE LIGHTING ON THE INSTRUMENT PANEL MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CLEANED THE SENSOR. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000. UPDATED 03/10/15*LJ UPDATED 06/17/2015 *JS

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2014
Jan 2015

WHEN DRIVER'S DOOR IS CLOSED, THE "DOOR AJAR" LIGHT IS STILL ON THE DISPLAY. YOU CAN SLAM THE DOOR HARD SEVERAL TIMES BEFORE IT WILL GO OFF. MANY TIMES, IT REAPPEARS AFTER YOU BEGIN DRIVING. THIS CAUSES A SAFETY HAZARD TO MY FAMILY BECAUSE MY WIFE IS NOT ABLE TO LOCK THE DOORS WHEN INSIDE THE CAR. (THE "DOOR AJAR" WILL NOT ALLOW IT TO BE LOCKED). *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2015
Dec 2014

THE FRONT DRIVER DOOR LATCH IS NOT WORKING PROPERLY. IT FAILS TO CLOSE. *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Dec 2014
Dec 2014

THE "DOOR AJAR" SENSOR IS MAKING A FALSE READING THAT CONSTANTLY SAYS THE DRIVER SIDE DOOR IS OPEN WHEN IN FACT IT IS NOT. DUE TO THE CAR "THINKING" THE DOOR IS OPEN, YOU CAN NOT LOCK THE DOORS WHILE DRIVING. A CHILD FALLING OUT OF AN UNLOCKED DOOR OR A CAR JACKING BECAUSE OF THIS ISSUE IS A HUGE SAFETY CONCERN. A SIMPLE GOOGLE SEARCH FOR THIS ISSUE WILL SHOW THAT THIS IS A VERY COMMON PROBLEM WITH MANY FORD VEHICLES. TO HAVE THE SENSOR REPAIRED COST ANYWHERE FROM $250 TO $400 WHICH IS MOST LIKELY WHY FORD CONTINUES TO LET PEOPLE DRIVE THESE UNSAFE VEHICLES. *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2014
Oct 2014

MY DRIVE SIDE DOOR DOES NOT SENSE IT IS CLOSED AND THE LIGHT STAYS ON AND THE DOME LIGHTS STAY ON LONGER. PERIODICALLY BECAUSE THE SWITCH IS SAYING THE DOOR IS OPEN, THE DOME LIGHT, HEADLIGHTS AND REAR LIGHTS WILL GO ON WHEN NOBODY IS IN THE CAR. *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2014
Oct 2014

THE DOOR AJAR WARNING KEEPS ON LIGHTING UP. WE HAVE TO OPEN AND CLOSE THE DRIVERS DOOR UP TO 20 TIMES AND SOMETIMES THE WARNING GOES OFF AND SOMETIMES IT DOES NOT. IT IS VERY ANNOYING BECAUSE IF IT DOESN'T TURN OFF THERE IS A BEEPING SOUND GOING ON WHILE YOU ARE DRIVING ASKING YOU TO PULL ASIDE AND CLOSE THE DOOR AGAIN. IT ALSO AFFECTS WHILE YOU ARE DRIVING AT NIGHT BECAUSE THE INTERIOR LIGHTS WONT TURN OFF AND IT MAKES IT DIFFICULT TO SEE WHERE YOU ARE DRIVING, SPECIALLY IF IT'S ON REVERSE, OR WHEN YOU GET OUT OF THE VEHICLE AND PUT THE ALARM ON, THE INTERIOR LIGHTS KEEP ON AND AM AFRAID IT WILL AFFECT MY BATTERY IN THE LONG RUN. WE TOOK IT TO SERVICE AT THE DEALER BUT THERE IS NO RECALL YET AND IT COSTS AROUND $418 TO FIX. I THINK IT'S A MANUFACTURE THING AND FORD SHOULD BE RESPONSIBLE FOR THIS FIX. *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2014
Sep 2014

THE DRIVERS SIDE DOOR AJAR LIGHT/WARNING APPEARS EVEN THOUGH THE DOOR IS FULLY CLOSED. THIS PREVENTS ALL DOORS FROM LOCKING. THERE ARE TIMES WHEN THE WARNING IS NOT ON BUT AFTER A PASSENGER CLOSES THE PASSENGER SIDE DOOR THE DRIVERS SIDE DOOR AJAR WARNING TURNS ONS. I HAVE HAD THIS ISSUE SERVICED ONCE BY FORD BUT IT IS NOT HAPPENING AGAIN. FORD ISSUES A SERVICE BULLETIN BUT THAT APPEARS TO BE ONLY A STOP GAP MEASURE SINCE THE PROBLEM RECURS. *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2014
Sep 2014

THE DOOR AJAR WARNING INDICATES THE DOOR IS OPEN WHEN THE DOOR IS ACTUALLY CLOSED TIGHT. IF YOU SLAM THE DOOR HARD, THE WARNING CLEARS SOMETIMES BUT MAY COME BACK ON WITHOUT THE DOOR BEING OPENED. THIS IS A POOR ALARM SYSTEM DESIGN. FORD SHOULD TAKE RESPONSIBILITY FOR THE DESIGN AND ISSUE A RECALL. THE ORIGINAL LATCH WAS REPLACED UNDER WARRANTY AT ABOUT 30K MILES. *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2014
Sep 2014

I HAVE BEEN HAVING INTERMITTENT ISSUES WITH THE SENSOR NOT READING THAT MY DRIVER SIDE DOOR IS LATCHED. TODAY, IT IS CONSTANT AND WILL NOT EVEN ALLOW ME TO LOCK THE DOORS! I HAVE TRIED SEVERAL TIMES TO GET IT TO "LATCH" AND CLEARLY THE DOOR IS CLOSED, BUT THE "DOOR AJAR" WARNING IS STILL ILLUMINATED. *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2014
Aug 2014

THE DRIVER DOOR LIGHT WILL NOT GO OUT HAVE TO SLAM DOOR MULTIPLE TIMES. HAD TO GO GET A REPLACEMENT DOOR PART. *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2014
Aug 2014

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE DRIVER SIDE DOOR WAS COMPLETELY CLOSED, THE DOOR AJAR INDICATOR ILLUMINATED AND THE CHIME SOUNDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,500.

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Feb 2014
Aug 2014

THE INDICATOR LIGHT FOR THE DRIVER'S SIDE DOOR BEING AJAR WILL NOT GO OFF. THE DOOR IS MOST DEFINITELY NOT OPEN, YET THE INDICATOR DOES NOT REGISTER THE DOOR AS BEING CLOSED NO MATTER WHAT WE DO. *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2014
Aug 2014

DRIVER SIDE DOOR AJAR LIGHT REMAINS ON WHEN DOOR IS PROPERLY CLOSED. SEEMS TO BE A COMMON ISSUE W/FORD EDGE DOOR LATCHES. *TR

Type: Vehicle, Vehicle: 2012 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jun 2014

Trend Over Time

Complaints by year

Quick Summary

The 2012 Ford Edge has 59 ELECTRICAL SYSTEM,STRUCTURE complaints on file. Review the timeline above for detailed owner experiences.