2012 Ford Edge Structure

I was t-boned in the intersection of [XXX] and [XXX] in Washington, Utah on [XXX]. The airbags did not deploy in my vehicle. I was not injured or receive medical care. However, its a safety violation somewhere I'm sure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THIS COMPLAINT IS REGARDING THE VISTA PANORAMA SUNROOF. WHILE TRYING TO CLOSE MY SUNROOF, I STARTED HEARING LOUD POPPING SOUNDS. I HAD TO TAKE MY CAR TO A MECHANIC TO GET THE SUNROOF CLOSED. I WAS LATER INFORMED THAT THE CLIPS ON THE GUIDES WERE BOTH BROKEN. NEEDLESS TO SAY, FORD IS MANUFACTURING CHEAP TRACKS THAT ARE HELD TOGETHER WITH PLASTIC CLIPS DESIGNED TO MOVE VERY HEAVY GLASS BACK AND FORTH. THIS IS UNTENABLE. I HAVE RESEARCHED NUMEROUS OTHER CUSTOMERS WITH THE SAME ISSUE WITH VERY LITTLE AFFORDABLE RESOLUTIONS.

DRIVER BACK DOOR SAYS "DOOR AJAR" THOUGH DOOR IS CLOSED. SAME ISSUE AS FIELD SERVICE ACTION 19N09 BUT THE BACK DOOR NOT THE DRIVERS ACTUAL DOOR.

FORD EDGE WARNING STATES DRIVER DOOR IS OPEN WHEN IS IS SHUT. THE CAR BEEPS WHEN STOPPED WHILE DRIVING FOR THIS DRIVER DOOR WARNING. THE INTERIOR LIGHTS WILL ALSO STAY ON PERIODICALLY AFTER THE VEHICLE IS TURNED OFF BECAUSE OF THE FRONT DOOR OPEN WARNING. FORD KNOWS THIS IS A PROBLEM BECAUSE THEY HAVE ISSUED A FIELD SERVICE NOTICE. *TR

DRIVER DOOR CONSTANTLY SAYS "DOOR AJAR" WHILE DRIVING OR STATIONARY WHEN THE DOOR IS OBVIOUSLY SHUT.

DRIVER DOOR AJAR SENSOR GOING OFF - RESULTING IN CHANGING A BATTERY OUT ALREADY SINCE IT THINKS THE DOOR IS OPEN, THE DOME LIGHT STAY ON INSIDE. VERY FRUSTRATING. READ SEVERAL FORUMS OF OTHERS DISCUSSING THE SAME PROBLEM. FORD NEEDS TO RECALL THIS PART. DOOR LATCH. THE FAULTY SENSOR TRIGGERS AN AUDIBLE WARNING, ACTIVATES A WARNING LIGHT AND CAUSES A "SHIFT TO PARK" MESSAGE BECAUSE THE COMPUTER MISTAKENLY BELIEVES THE VEHICLE HAS STOPPED. OWNERS COMPLAIN ABOUT DOME LIGHTS THAT STAY ON, DRAINED BATTERIES AND CUSTOMERS SAY ALL THE DOORS UNLOCK AND CANNOT BE MANUALLY RELOCKED.

DRIVER DOOR NOT SHUT ALERT CONTINUALLY COMES ON AND LEAVES CAR INTERIOR LIGHTS ON. THIS HAPPENS ON A DAILY BASIS. THE DOOR IS LATCHING FINE. THE SENSOR IS FAULTY.

I WAS ON THE FREEWAY WITH THE PANORAMIC VISTA SCREEN HALF OPEN, WHEN THE PLASTIC CLIPS BROKE(PARTS THAT MOVE THE SCREEN OPEN/CLOSE) THE VISTA SCREEN SLAMMED BACK AS FAR AS IT COULD GO, FOR A SECOND I THOUGHT THE ENTIRE GLASS HAD BROKEN AND I WAS IN FOR A WORLD OF HURT! THIS COULD CAUSE AN EXTREME SAFETY RISK IF THE GLASS HAD SHATTERED.

DOOR LATCH FAILURE. INITIALLY THE DOOR WILL INTERMITTENTLY NOT CLOSE WHILE PARKED (WOULD REBOUND OPEN WHEN PUSHED SHUT). NOW WHILE DRIVING THE DOOR WILL UNLATCH AND FULLY OPEN WHILE THE VEHICLE IS IN MOTION. FIRST IT HAPPENED WHEN TURNING A CORNER FROM A STOPPED POSITION. SECOND TIME IT HAPPENED WHILE DRIVING STRAIGHT ON A CITY STREET AT APPROX 30 MPH.

DOOR LATCH FAILURE, CAUSING DOOR AJAR WARNING TO STAY ON AND BATTERY TO DRAIN. I HAVE HAD TO REPLACE BATTERY BECAUSE OF IT. I HAVE LEFT SHOULDER AND ARM PAIN FROM OPENING AND CLOSING IT REPEATEDLY, UNTIL THE LATCH CLOSES AND SENDS SIGNAL TO CONTROL PANEL THAT THE DOOR IS CLOSED. I HAVE SAFETY CONCERNS BECAUSE I WORK AT NIGHT AND DON'T WANT A STALLED VEHICLE OR NO LIGHTS IN MY CAR WHEN I RETURN TO IT. ALSO IS CONCERNS FOR SAFETY OF PASSENGERS AND CHILDREN IN CAR WITH ME. I WAS TOLD THERE WAS A RECALL ON LATCHES ON OTHER FORD VEHICLES, WHY NOT THIE FORD EDGE TOO? I'M SERIOUSLY CONSIDERING TRADING MY VEHICLE IF NOT FIXED. THIS IS MY FIRST FORD AND MAYBE MY LAST ONE IF IT ISN'T FIXED SOON!

DOOR AJAR , CAR HAS BEEN TO DEALERSHIP 5 TIMES FOR REAR DOOR AJAR PROBLEMS, LIGHT ON IN DASH AND ALL INSIDE LIGHTS ON . ALL THEY CAN SAY IS IT NEEDS NEW DOOR AJAR LATCH , VERY UNSAFE AS I HAVE TO DRIVE CAR TILL LIGHTS TURN OFF INSIDE CAR , I CAN NOT LET MY KIDS RIDE IN BACK SEAT AS ITS TELLING ME THE DOOR IS AJAR .

DOOR LATCH MECHANISM... DOOR AJAR LIGHT CONSTANTLY ON

THE DRIVERS SIDE "DOOR AJAR" WARNING LIGHT, REMAINS LIT WHEN DOOR IS CLOSED. IT PREVENTS THE DOORS FROM LOCKING. ALSO, THE INTERIOR LIGHTS STAY ON. VEHICLE IS STATIONARY.

DOOR AJAR WARNING LIGHT STAYS ON CONSTANTLY, MUST SLAM DRIVER DOOR MULTIPLE (17+) TIMES TO GET THE LIGHT TO GO OUT. ONCE LIGHT FINALLY GOES OUT, I HEAR A CLICK AND THE LIGHT GOES BACK ON AGAIN. WORRIED THE LATCH IS NOT LOCKING PROPERLY. THIS HAPPENS WHETHER VEHICLE IS RUNNING OR NOT.

DOOR AJAR LIGHT STAYS ON. DOOR WILL NOT LOCK. INSIDE LIGHT STAYS ON,

DOOR AJAR SENSOR IS CONTINUOUSLY COMING ON WHEN DOOR IS CLOSED,INTERIOR LIGHTS COMING ON AND NIGHT, BLINDING DRIVER. LIGHT COMES ON WHILE DRIVING.

FORD EDGE LEFT REAR DOOR LATCH FAILING. THE LATCH SENSOR RANDOMLY FAULTS AND IT'S UNCLEAR IF THE DOOR IS PROPERLY LATCHED OR NOT. THE ALARM WILL SOUND RANDOMLY AS THE SENSOR FAILS WHILE THE CAR IS LOCKED. THIS COULD CAUSE A SITUATION WHERE THE DOOR IS NOT PROPERLY CLOSED BUT THE SENSOR SAYS IT IS. PASSENGERS IN THE CAR COULD BE EJECTED. LATCH FAULTS WHEN STATIONARY OR IN MOTION.

DRIVERS DOOR WILL NOT LOCK, ICON ON DASH SAYS "DRIVERS DOOR ADJAR"' WHEN THE VEHICLE IS IN MOTION. WHEN STOPPED, EVEN MOMENTARILY THE "SHIFT TO PARK" LOGO APPEARS, AND A CHIME SOUNDS. UNABLE TO LOCK THE VEHICLE WHEN PARKED AS THE FACTORY ALARM STARTS SOUNDING DEPENDING ON THE OUTSIDE TEMPERATURE.

DRIVERS SIDE DOOR LATCH WHICH HAS SENSOR, BUILT IN, TO NOTIFY COMPUTER THE DOOR IS CLOSED WORKS ONLY INTERMITENLY. REPAIRED UNDER WARRANTY, THEN LUBERCATED AND ADJUSTED AFTER 36,000 MILE WARRANTY EXPIRED. EACH REPAIR ONLY LASTED A FEW MONTHS. STILL HAVING PROBLEM. SHOWS DOOR AJAR AT ALMOST EVERY STOP WITH ANNOYING AND DISTRACTING ALARM DING. LEAVES MESSAGE ON INSTUREMENT PANEL, BLOCKING OTHER VITAL READINGS AND POSSIBLE ALERTS UNTIL ACKNOWLEDGED(TEMP GUAGE, ECT.). LEAVES INTERIOR LIGHTS ON CAUSING BATTERY DRAIN AND BEING STRANDED BY DEAD BATTERY. WILL NOT LOCK OR UNLOCK WITH KEY PAD. THIS HAPPENS DAILY. FIRST REPAIR BACK IN 2014.

MY DRIVER SIDE DOOR LATCH IS DEFECTIVE. THE SENSOR IS SHOWING THAT THE DOOR IS OPEN WHEN THE DOOR IS ACTUALLY CLOSED. THIS CAUSES MY INTERIOR LIGHTS TO REMAIN ON AND IT EVENTUALLY DRAINS MY BATTERY.

THE DRIVERS' DOOR LATCH IS NOT WORKING PROPERLY. THE DOOR AJAR ALARM IS DISPLAYED ON THE DASHBOARD -AND THE INTERIOR LIGHTS WILL NOT TURN OFF. IT HAS CAUSED A DRAINED BATTERY AND DECREASED VISIBILITY AT NIGHT -DUE TO GLARE FROM INTERIOR LIGHTS ON WINDSHIELD. I AM ALSO NOT SURE IF THE DOOR IS ACTUALLY PROPERLY LATCHED-AND IF IT WILL OPEN WHILE IN MOTION. I TALKED TO MY DEALER AND WAS TOLD IT WOULD COST $400+ TO REPLACE THE LATCH..WHICH I DO NOT THINK IT JUST -WHEN THE CAR IS SO NEW.

DRIVER DOOR AJAR WARNING WHEN DOOR IS CLOSED. INTERIOR LIGHT STAYS ON. DOORS WON'T LOCK THE ENTIRE TIME I'M DRIVING. STARTED A FEW WEEKS AGO, ONLY HAPPENED OCCASIONALLY. NOW ISSUE IS BECOMING MORE FREQUENT.

DOOR AJAR WARNING COMES ON WHEN DOOR IS CLOSED. DOORS WON'T LOCK, LIGHTS STAY ON. THE DOOR DOESN'T SEEM TO BE OPEN, BUT I AM CONCERNED THAT IT MIGHT OPEN WHILE DRIVING. THE DOORS NOT LOCKING AND LIGHTS REMAINING ON ARE SAFETY CONCERNS WHEN I AM DRIVING. THIS STARTED HAPPENING A FEW MONTHS AGO, AND CONTINUES TO OCCUR EVERY FEW DAYS. *TR

REAR LEFT DOOR AJAR OPEN ALARM DON'T DOES EVEN WHEN THE DOOR IS CLOSED. IT RANDOMLY WORKS AND CAUSE CENTRE LOCK NOT LOCKED AUTOMATICALLY! PLEASE HELP ME TO KEEP MY KIDS SAVE. THANKS

WHEN DOOR IS COMPLETELY CLOSED.. DRIVER DOOR AJAR AWARENESS SIGNAL AND ALARM GOES OFF AND CONTINUOUSLY REPEATS AND INTERIOR LIGHT STAYS ON.