2014 Ford Edge Power Train

Loss of power

See attached document for complaint.

The rear differential has failed. It started to fail at 80,000 miles. The car now has a little over 91,000 miles. It makes a whining/grinding noise at over 30 miles per hour. It was subtle at first but has become much louder recently. If this had failed completely while on the highway going 55 MPH or higher, this could have resulted in complete loss of control of the vehicle. Additionally, oil or parts could have been left on the highway becoming a hazard for other drivers. The local mechanic confirmed that this is the part that needs replacing. There were no warning lights or messages at all. This is a major part of the drivetrain and there are many people on the Internet complaining about premature failure of the differential on the Ford Edge and Lincoln MKX. I am surprised there has not been a recall on this already. Please look into it.

Will not register in park, light says transmission not in park. Door does not register it is closed.

The contact owns a 2014 Ford Edge. The contact stated while driving 45 MPH, the vehicle decelerated independently with the check engine warning light illuminated. The contact was able to pull over safely and allowed the vehicle to cool down. The contact restarted the vehicle and the vehicle operated normally. The vehicle was taken to the dealer for diagnostic testing but no failure was found. The failure reoccurred and the vehicle was towed to the residence. The manufacturer was contacted and stated that the VIN was not under recall, and referred the contact to the NHTSA. The failure mileage was 72,500.

The contact owns a 2014 Ford Edge. The contact stated upon parking the vehicle in the driveway and releasing the ignition key. The message “Transmission Not in Park” was displayed; even though the gear shifter was in park(P). The contact then moved the gear shifter in and out of park(P) several times until the shift indicator showed that the vehicle was in park(P). The contact stated that the failure had recurred each time she parked the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

The vehicle began emitting a strong smell intermittently, which was later determined to be gear oil from the transfer case dripping down. After the smell was originally noted the car was driven only at low speeds and short distance to get repaired. The car was not able to be put into reverse. Eventually, the car began to make a grinding sound while steering and stopping. Luckily after the strong smells started the car was never driven over 35mph and was only driven for a short distance. I could only imagine if the car was going at highway speeds. This is putting customer's safety at risk. This is a dangerous situation and needs to be resolved. No warning lights illuminated during this ordeal. I was told by the mechanic that the transfer case "blew up" and would need to be replaced. The car has less than 48,000 miles on it and has always been kept in a garage and up to date on service.

The rear differential went in the car at only 100,000 miles

The contact owns a 2014 Ford Edge. The contact stated while driving at various speeds and making a turn, the rear end of the vehicle made abnormal sounds. The vehicle was taken to the independent mechanic who diagnosed that the half-shaft of the vehicle had detached from the transaxle, and the failure was related to NHTSA Campaign Number: 14V393000 (Power Train). The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that his vehicle could not be repaired under the recall for NHTSA Campaign Number: 14V393000 (Power Train) because the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 113,000.

The following happens roughly a few times a month but cannot be reproduced intentionally…. I pull into my garage, or a parking space, etc and put the car in PARK, the dashboard shows a P for Park but it also shows a message that says car needs to be in park in order to shut off (something a long these lines…) so I have to jiggle it for a few seconds for it to register that it’s in park. It also starts paddle shifting by itself while I am driving!!! I believe what is happening is related to the existing recalls (20V692000 & 14V393000) on Edge’s, but does not include my VIN. Please HELP!

I was out of town on the by pass went over a RR track slowly then took back off and heard a popping noise, went about 4 more miles and turned off as soon as I straighten my steering wheel out to head on down the road a big pop and my car stopped hard and jerked us and motor rev up. Got out to see what happened. My front tire was sideways. I’m so glad I had just turned off the by pass (60 mph) and was going slow. The axle and ball joint broke. It scared me to think what could have happened to us.

I HAD SENT YOU A COMPLAINT ABOUT MY VEHICLE. COMPLAINT NUMBER 11384259 STATING THE VEHICLE CPU WAS DEFECTIVE. WHAT I MEANT TO SAY WAS "THE PTU UNIT IS DEFECTIVE"{ POWER TAKE OFF UNIT.}. THANK YOU AND I APOLOGIZE FOR THE MISTAKE.

BOUGHT VEHICLE APPROX 1.5 YEARS AGO FROM A CHRYSLER DEALER WITH 28000 MILES. PRESENTLY ABOUT 46000 MILES. WHILE DRIVING AT CITY SPEED, CAME TO A RED LIGHT AND STARTED SMELLING THIS ODOR OF BURNT DIFFERENTIAL FLUID OR ROTTEN EGG SMELL. IMMEDIATELY CALLED DEALER AND MADE APPT, FOR FOLLOWING DAY. WE WERE TOLD IT WAS NOT THE CATALYTIC CONVERTER (WHICH WE THOUGHT IT WAS AND UNDER WARRANTY), BUT IT WAS THE CPU UNIT. WE WERE ALSO TOLD IT WOULD COST US $3000.00 . THE WARRANTY ON THE UNIT IS 5 YEARS OR 60000 MILES. WHICHEVER COMES FIRST. HOW COULD THIS HAPPEN ON A UNIT THAT NORMALLY LASTS A LIFETIME. ESPECIALLY AT 46000 MILES. WE DID SOME RESEARCH BECAUSE DEALER SAID THEY CANNOT WARRANTY OR EVEN CHECK WITH MANUFACTURE ON WARRANTY. WE FOUND THAT THIS IS A COMMON DEFECT WITH THE 2014 FORD EDGE ANF FORD KNOWS THE ISSYE AND WILL NOT DO ANYTHING TO RECALL OR REPAIR ANY OF THESE ISSUES. WE DONT HAVE $3000 DOLLARS TO REPAIR THE ISSUE BUT AM DISAPPOINTED THAT WE HAVE TO MAKE A KNOWN REPAIR ON A VEHICLE BOUTGHT A YEAR AND A HALF AGO THAT SHOULD NOT HAPPEN. THERE HAVE BEEN NEWS REPORTS ON TV ABOUT THIS PARTICULAR ISSUE ON ITS SAFETY . HTTPS://BC.CTVNEWS.CA/MOBILE/FORD-OWNER-FEARS-FOR-HER-SAFETY-AFTER-SERIOUS-CAR-MALFUNCTION-1.3139692 . PLEASE ADVISE AND CHECK THIS NEWS REPORT. RIGHT NOW THIS VEHICLE WE SPENT $22000 THOUSAND IS PARKED AND CANNOT BE DRIVEN BECAUSE IT'S TOO DANGEROUS

MY VEHICLE LOST POWER. A WRENCH ICON APPEARED ON THE DASH. I WAS ENTERING A GAS STATION SO THE CAR WAS IN MOTION AND I WAS ABLE TO PARK. I LOOKED IT UP AND FOUND OUT IT WAS A THROTTLE BODY FAILURE.. I HAD IT TOWED TO A FORD DEALER. I DIDNT TRUST TO DRIVE IT. FORD COULD NOT DUPLICATE THE ISSUE BUT THE CODE WAS RETAINED.P2111. THE ISSUE WAS NOT COVERED UNDER THE RECALL WHICH WAS DISAPPOINTING. IF IT'S A KNOWN ISSUE IT SHOULDNT MATTER THE YR AND VIN#. IT'S A DANGEROUS ISSUE. IT WAS COVERED UNDER MY EXTENDED WARRANTY LUCKILY AND WAS REPAIRED.

I WAS PARKED WITH THE CAR ON FOR ABOUT 15 MINUTES WHEN OUT OF NO WHERE THE POWER TRAIN MALFUNCTION/REDUCED POWER LIGHT CAME ON. THE SUV HAS A LOUD CLUNK SOUNDS WHEN I TRY TO MOVE IT. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN 2 YEARS. THE FIRST TIME I WAS DRIVING AND GET STRANDED ON THE ROAD. *TR

POWER TAKE OFF ASSEMBLY FAILED ACCORDING TO THE SERVICE DEPARTMENT THIS IS A MAJOR PROBLEM WITH THIS PARTICULAR VEHICLE AND THEY CAN RANDOMLY FAIL REGARDLESS OF MILEAGE AND CAN ACTUALLY EXPLODE AND WIPE THE TRANSMISSION OUT AND IF THAT WAS TO HAPPEN WHILE DRIVING COULD BE DISASTROUS ON THE HIGHWAY BUT FORTUNATELY THAT DID NOT HAPPEN BUT COULD HAVE FORD NEEDS TO RECALL AND FIX THIS ISSUE

I'VE NOTICED OVER THE COURSE OF THE PAST 2 YEARS THAT THE TRANSMISSION SLAMS INTO GEAR BETWEEN 1ST AND 2ND CAUSING THE CAR TO JERK. THIS HAS HAPPENED APPROX. 12 TIMES THAT I CAN RECALL. IT USUALLY OCCURS BETWEEN 10 MPH AND 20 MPH.

PULLED INTO A PARKING STOP AT THE GROCERY STORE; WENT TO PUT MY CAR IN PARK, SHIFTER WENT INTO PARK, ON THE DASH IT WAS SAYING I WAS IN REVERSE. THE CAR WAS DEFINITELY IN REVERSE. WAS NOT ABLE TO PUSH IN THE SHIFTER BUTTON TO CHANGE GEARS OR MOVE THE SHIFTER AT ALL. YOU WERE ABLE TO MANUALLY CHANGE THE GEARS WITHIN THE ENGINE, BUT NOT WITH THE SHIFTER.

I NOTICED OIL ON MY GARAGE FLOOR FROM MY WIFE'S FORD EDGE. I TOOK IT IN TO MY LOCAL FORD DEALER AND WAS TOLD I NEED A NEW P T U.THIS SUV ONLY HAS 64,000 AND SOME MILES. I HAD THE PART REPLACED TO THE TUNE OF $2100.00 PLUS. I HAVE SINCE FOUND OUT THAT THIS IS A COMMON PART TO GO BAD ON THE FORD EDGE.I FEEL THIS PART IS DEFECTIVE IN DESIGN OR DEFECTIVE BECAUSE THE PARTS ARE NOT BUILT STRONG ENOUGH TO DO THE JOB.FORD KNOWS THERE IS A PROBLEM WITH THE P T U BUT WILL NOT OFFER ANY HELP TO THE CONSUMER.

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE DECELERATED AND THE WRENCH ICON INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE WAS TAKEN TO MAC HAIK FORD (972-223-8050, LOCATED AT 515 S INTERSTATE 35 EAST SERVICE RD, DESOTO, TX 75115) WHERE THE TECHNICIAN STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

AFTER STOPPING AND PUTTING THE TRANSMISSION SHIFT LEVER IN PARK, A MESSAGE WILL APPEAR ON THE DASH THAT SAYS THE TRANSMISSION IS NOT IN PARK. BUT IT IS. YOU CAN CLICK THE SHIFT SWITCH AND THE MESSAGE WILL GO OUT WITHIN 5-10 SECONDS. EVERY ONCE IN A WHILE IT WILL STAY ON FOR CLOSE TO 30 SECONDS. THE MESSAGE DOESN'T COME UP CONSTANTLY. USUALLY ABOUT EVERY COUPLE OF TIMES YOU STOP AND PARK. YOU NEVER KNOW IF THE TRANSMISSION IS REALLY IN PARK. YOU HAVE TO ASSUME THAT IT IS. ONE OF THESE TIMES IT REALLY WILL NOT BE AND SOMEONE WILL GET HURT. THE DEALER DOESN'T WANT TO FIX IT UNTIL IT COMES ON CONSTANTLY. NOW IT IS ONLY INTERMITTENT. FORD HAS A TSB ON THE PROBLEM. BUT THEY WANT THE CUSTOMER TO PAY FOR THE REPAIR. IT COVERS SEVERAL FORD MODELS OVER SEVERAL YEARS. TO ME THIS IS A SAFETY ISSUE. THE OWNER NEVER REALLY KNOWS IF THE TRANSMISSION IS IN PARK OR NOT. THIS HAS BEEN HAPPENING ON MY VEHICLE FOR OVER A YEAR NOW.

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHEN MAKING A TURN, THE VEHICLE WOULD NOT ACCELERATE AND THE SERVICE ADVANCETRAC WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

POWER TRANSFER UNIT FAILED WITHOUT WARNING. THIS PART IS NOT ON MAINTENANCE SCHEDULE.

WHEN SHIFTED INTO PARK LIGHT COMES SAYING NOT IN PARK. TRANSMISSION FLUID LEAKS WHEN IN PARK. NO LEAKING IN NEUTRAL.

VEHICLE WAS IN MOTION, I WAS DRIVING DOWN THE HIGHWAY AT 60 MPH, I WENT TO CHANGE LANES AND THE VEHICLE SUDDENLY LOSES POWER, GOES INTO LIMP HOME MODE, THE WRENCH APPEARS ON THE DASH AND I MUST PULL OFF TO THE EMERGENCY SHOULDER. THE VEHICLE WAS TOWED IN TO FORD, WHERE THEY EXPLAINED MY THROTTLE BODY WAS BAD AND NEEDED TO BE REPLACED.