2017 Ford Edge POWER TRAIN,ENGINE

Vehicle began exhibiting a loud rattle from the engine at idle. Took vehicle to dealer and they identified it as a cracked flex plate (flexplate). While vehicle was still drivable at the time, the flex plate had the potential to fully fail at any time, which would cause power loss to the wheels. Vehicle has 62000 miles, just outside of power train warranty, and expected to cost $5000 to $10000 to repair.

On Monday August 30th 2021 while driving the warning light stating that the engine was overheating came on. The engine was stopped and coolant level was checked and shown to be low within the engine. Coolant was refilled and the engine seemed to stabilize. On September 3rd 2021 the same overheating censor came on again and the car was taken to a licensed Ford dealer for emergency maintenance. On September 7th 2021 the repair shop called and reported that the issue was a leak in the cylinder for the coolant in the engine and that the entire engine would have to be replaced. The cost of the repair was quoted as $7636 plus tax. The car is only just over 62,000 miles with the warranty period having ended at 60,000 miles.

2017 Ford edge with 79,000 miles began to make a loud engine rattle, it almost sounded like someone had put a semi-engine in it overnight. No check engine lights ever appeared. Took it to a local shop and they came out to look at it and said it sounded really bad and I needed to tow it to a Ford House immediately. Once Ford took it apart they found that the flywheel had cracked, and it caused my crankshaft to crack as well. They're saying I need a complete engine replacement for $8,000. Big safety issue that no check engine light never came on with complete engine failure.

VEHICLE WAS TAKEN IN FOR A CHECK ENGINE LIGHT ON 3/11/2019 IN WAS IN A TSP STATUS WITH FORD THAT TURNED INTO A RECALL. THE RECALL HAS NOT BEEN SUCCESSFULLY REPAIRED TO THIS DATE AND HAS BEEN INTO THE SERVICE CENTER 10 TIMES. IT IS CURRENTLY THERE AGAIN. FORD HAS MADE ALL OF THE REPAIRS UNDER WARRANTY. HOWEVER, A DANGEROUS ISSUE PERSISTS WITH THE ENGINE. THE VEHICLE CANNOT BE DRIVEN AND FORDS MASTER MECHANICS HAVE NOT SOLVED THE ISSUES. THE VEHICLE CANNOT BE DRIVEN BECAUSE IT PRESENTS A VERY CLEAR HAZARD FOR THE OCCUPANTS AS WELL AS THE PUBLIC. THE ENGINE LOOSES COOLANT RAPIDLY WITH FORD NOT BEING ABLE TO DETERMINE WHEN THE COOLANT GOES. THE ENGINE SEIZES AND CAUSES YOU TO HAVE TO IMMEDIATELY STOP.

WHEN TURNING THE CAR ON, THE CHECK ENGINE LIGHT CAME ON. THE CAR IDLED ROUGH AND FAILED TO ACCELERATE PROPERLY. TOOK THE CAR TO A MECHANIC AND THE CODE WAS FOR A MISFIRE IN CYLINDER 2. MECHANIC CHANGED SPARK PLUGS AND CLEARED THE CODE. A COUPLE OF WEEKS LATER THE SAME THING OCCURRED. I TOOK THE CAR BACK TO THE MECHANIC AND WAS TOLD THE COOLANT WAS LEAKING INTO THE ENGINE AND THAT THE LONG BLOCK NEEDED TO BE REPLACED. THIS OCCURRED AT APPROXIMATELY 64,000 MILES. WITH THIS PROBLEM, THE VEHICLE IS UNSAFE TO DRIVE. THE ACCELERATION DOESN'T FEEL RIGHT AND THE CAR SHAKES. THIS PROBLEM IS CLEARLY A DEFECT IN THE DESIGN OF THE VEHICLE. FORD NEEDS TO LOOK AT THE SITUATION AND DO THE RIGHT THING. THE FORD EDGE IS NOT A SAFE VEHICLE WITH THIS PROBLEM AND IT IS CLEARLY A DEFECT IN DESIGN.

MY SERVICE ENGINE LIGHT CAME ON AND OFF. READING CYLINDER 2 MISFIRING. REPLACE PLUGS AND IGNITION COILS RECEIVED SAME ERROR. ENGINE STARTED RUNNING ROUGHER AND WHITE SMOKE STARTED COMING FROM EXHAUST. VEHICLE OVERHEATED IN THE MIDDLE IF THE FREEWAY WITH MY CHILDREN INSIDE. I FILLED THE COOLANT AND NEXT DAY IT WAS EMPTY AGAIN. ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO CYLINDER 2. ENGINE HAS TO BE REPLACED. HAPPENED BEFORE 60,000 MILES BUT BECAUSE I TOOK IT AFTER 60,000 MILES WARRANTY WAS OUT.

FULL ISSUE HISTORY DOCUMENT ATTACHED.

I WAS RUNNING ERRANDS DRIVING AROUND TOWN ONE DAY WHEN I NOTICED MY AUTO ENGINE START/STOP FEATURE IN MY 2017 FORD EDGE STOPPED WORKING. I TOOK MY CAR TO THE DEALERSHIP & THEY SAID IT WAS A MISFIRE IN THE ENGINE. A WEEK LATER, A YELLOW LIGHT WITH THE PICTURE OF AN ENGINE APPEARS ON MY DASH. I TOOK MY CAR FOR A DIAGNOSTIC. IT CAME BACK WITH THE CODE P0304. I TAKE MY CAR TO FORD AND THEY SUGGEST REPLACING THE LONG BLOCK. THEY QUOTE ME $6,800. I NOTICED THAT MY HEAT IN MY CAR STOPPED WORKING ON THE WAY HOME. I CHECK THE COOLANT LEVEL AND IT WAS REALLY LOW. I PUT COOLANT IN MY RESERVOIR AND IT WORKS AGAIN. BUT, I HAVE TO KEEP FILLING THE RESERVOIR WITH COOLANT EVERY OTHER DAY, WHICH GETS EXPENSIVE. I TELL THE SERVICE GUYS, AND THEY TELL ME THAT THE COOLANT IS LEAKING INTO MY ENGINE DUE TO A MANUFACTURER DEFECT, WHICH CAUSES THE HEATING TO STOP WORKING, AND LOW COOLANT LEVELS. I CONTACT FORD MOTORS COMPANY, AND THEY TELL ME MY CAR IS OUT OF WARRANTY. I PURCHASED MY CAR USED ON FEBRUARY 27,2020. IT HAD 57 THOUSAND MILES ON IT THE DAY OF PURCHASE. THE WARRANTY WAS UP AT 60 THOUSAND MILES. NOT FAIR TO ME AT ALL AS I WAS TOLD I HAD A WARRANTY FROM THE MILEAGE I GOT THE CAR AT AND 60 THOUSAND MILES BEYOND. THEY SAID IT WAS NOTHING THEY CAN DO AND ALSO BECAUSE I DID NOT LEAVE MY CAR AT THE FORD DEALERSHIP THEY WOULD NOT WORK ON MY CASE. MY CASE MANAGER FROM FORD MOTORS NEVER EVER CONTACTED ME PRIOR TO CLOSING MY CASE ONCE SHE DISCOVERED I NEVER LEFT MY CAR AT FORD. I TRIED REACHING OUT TO HER SEVERAL TIMES IN ATTEMPTS OF GETTING MY CAR TO FORD AND SEEING WHERE WE CAN GO FROM THERE, AND SHE NEVER ANSWERED OR RETURNED ANY OF MY CALLS OR EMAILS. FORD NEEDS TO BE HELD ACCOUNTABLE AND ISSUE A RECALL AS THEY WERE MADE AWARE OF THE EXPENSIVE ISSUE BY MANY OTHER CUSTOMERS FROM REVIEWS AND FORUMS I HAVE READ ONLINE AND HEARD FROM OTHER EDGE OWNERS.