2019 Ford Edge Power Train

Transmission and torque converter went out at only 83,000 miles. Many other ford edge owners have had the same problem with their transmission and converter as well. This caused me car to hesitate and sputter on the highway which could have caused an accident.

1) Torque converter 2) studdering and shuddering at take off and acceleration 3) confirmed at dealership on 11/28/2025 4) ford dealership service technician is only inspection 5) no messages only physical symptoms of the shuddering and studdering at take off and acceleration.

Tranmssion was Jerking has been to dealer mutiple times for reprogramming and torque converter replacement and now at 123,000 the transmission needs to be replaced

My 2019 Ford Edge's transmission completely failed. It is $8,067.89 to replace. It only had 110,000 miles on it when the transmission stopped working. The car stopped working in the middle of traffic. It would go forward instead of backward and vice versa, and then completely stopped going. We're lucky we weren't stranded far away from home or on the highway when this decided to happen.

The automatic transmission in my 2019 Ford Edge SEL, stumbles in the middle gears as it shifts through the 8 shift points of the transmission. My car has 68,000 miles on it.

I purchased a 2019 Ford Edge in 2021. About a year ago my service engine light came on. I took it to my dealer and was told there was a torque converter issue, but it would not leave me on the side of the road. I have tolerated this stuttering issues more than a year now every time I drive this vehicle. The maintenance on this car has been well maintained. I took my car in for routine maintenance this week and asked about the torque converter issue and was told it would be $6,000 to replace/repair and there could be more issues related to the same that could come up later. It is time for new tires and brakes but doing all of this is more than the value of the car. It appears the torque converter issue is a known problem with the Ford Edge as well as other makers. However, no maker wants to make this a recall issue. How can something that is known and impacting multiple buyers not a recall issue? Because it won't leave me on the side of the road, does that mean it isn't a safety issue? If I have $8000 to repair my car I would just go buy something else. It is also my understanding there is a class action lawsuit regarding this issue. The issue has not caused an accident yet, but the vehicle does not perform as expected and I don't know when the "stutter" will turn to a "stop" and put my family and me in harms way.

The contact owns a 2019 Ford Edge. The contact stated that while depressing the accelerator pedal, the vehicle was jerking at slow speeds and the vehicle hesitated while driving. There was no warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V390000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,911.

See attached document for complaint.

Was unable to accelerate quickly. Very scary. Torque converter lurching.

Power train malfunction warning and chugging while accelerating

The Edge loses power and jerks and shudders during accelerations. This can major issues when trying to merge

Torque convertor failed at approximately 72,000 miles. Car began to stutter between 20 and 30 MPH. This has been confirmed by the Ford dealership and is a known issue. There were know warning lamps or messages.

Vehicle began shuddering and was inspected by Don Hinds Ford Fishers (Scott Krouse). Was told that a new Torque Converter was needed by Don Hinds Ford Fishers Shuddering makes acceleration a challenge which puts everyone at risk of an accident, even death. No warning lights appeared, making this more dangerous.

Car began to violently shudder starting at around 15 mph up to 35 mph when accelerating. As time went on range of speed where it would shudder increased.

2019 Ford Edge with 69k miles experiencing shuddering from stop to 30mph. Took to Ford dealership where Torque Converter and Transmission issues found consistent with the existing Advisory. Transmission was replaced at a cost of $10k. Ridiculous amount of complaints and common issues for Edge owners all over the internet.

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle jerked while shifting gears. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that the torque converter had failed and needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.

The contact owns a 2019 Ford Edge. The contact stated that while his daughter was driving 35 MPH and depressing the accelerator pedal, the vehicle hesitated and stalled. The contact was informed by his daughter that the vehicle felt like it was in START/STOP Mode. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, opened a case, and transferred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 66,000.

Transmission has had the lumpy shifting issue at lower speeds/gears since we bought it used from a local Ford Dealer. This appears to be a common problem if the reports in various internet forums is to be believed. PCM was upgraded, didn't help. Now the lumpiness has increased to bucking, making the car close to undriveable. In addition when accelerating hard there is a considerable delay in actual increased movement, almost caused a wreck at one point.

Complete transmission failure without a known cause. 2019 with just over 120,000 miles but I feel like the transmission should have held up for much longer and it is not the first time I had to have work done. A few years prior, I'd taken it in for a transmission service where they needed to drain and flush the system as well as work on the programming.

November 2023 - Started noticing there was some unsteady shifting/jerking around 25-35 mph. Car had appx. 68k miles. Took it to 3 different places with all 3 diagnosing as the torque converter. Was told to replace immediately, as could fail at any moment and cause car to stop. July 2025 - Same symptoms. Car has 103k miles on it. Received diagnosis of, “The technician is saying the planetary gearset failure with metallic debris intermixed within the transmission fluid. Due to the age, mileage, condition, and symptoms present on the vehicle the technician is recommending replacing the transmission.” Again, losing transmission would car to come to stop, possibly in traffic lanes. So, this is two major issues with the transmission in 100k miles. Also seems to be a rather common issue with this model, as it didn’t take long to find message boards related to this, and it's now up to 4 pages: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The transmission "stutters" causing shifting and acceleration issues. I have complained since shortly after purchasing it new but the exact cause was never diagnosed and/or repaired under warranty as it should have been. Ford has been uncooperative and only has ever offered me the possibility of financial aid if I paid $2200 to have the transmission removed and examined for the defect(s). This a serious safety issue.

Problem noticed when vehicle was shaking/jolting during acceleration and shifting inconsistently. The 2019 Edge was taken to a trusted independent service center for diagnostics. They found the transmission fluid is full of metal pieces. No warning lamps/messages.

The vehicle started “bucking” during acceleration 2weeks ago. I took it to a mechanic and diagnostic tool did not show any codes for the engine. The rec was have a transmission diagnostic done so I took it to a transmission shop. The diagnostic shows a faulty torque converter which had already allowed enough debris to flow into and ruin the transmission. The rec is a new transmission at the cost of $11,000 to replace. I do know there was a TSB 25-2154 issued by Ford in May 2025 and there is a current class action suit/investigation. This is a faulty product which could potentially cause harm/accidents and it seems Ford is not adequately addressing it.

I purchased a 2019 Ford Edge in October of 2023. In the winter/spring of 2025, the vehicle developed an acceleration stuttering issue. Without being fully aware of the issue, I tried a variety of fixes. Fuel injection cleaners were the main attempt at a simple fix. Shortly thereafter, the cars gave an alert for a "evap" issue. I thought this may be the problem, so I scheduled a fix with my local dealer. That issue was determined to be a wiring issue and the stuttering was still present when I received the vehicle back. The issue continued until I was able to schedule another appointment at the dealership in December of 2025. Upon diagnosis, the dealership notified me that there was a torque converter issue and quoted me $4640 to get started on fixing the issue. I have read that these fixes have been made but it did not fix the issue, so I declined. The issue has not caused an accident yet, but the vehicle does not perform as expected and I don't know when the "stutter" will turn to a "stop" and put my family in harms way.

While driving on the highway my Ford Edge starting shuttering/sputtering when I gave the vehicle gas. I went to the car dealer and they recommended changing the spark plugs. The car still sputtered and started getting worst when ever I gave the vehicle gas. Even at 30 - 40 mph the car sputtered. I took the car to the dealership today, April 9, 2025 and was told there was an issue with the "Torque Converter". I googled this and found a Ford Forum and found other people having the same issue. Some and issue with the cost of repair, some could not find the part, some with concerns of why no recall, and some with concerns getting issue fixed and it breaking down again. I ask that you investigate this issue, request a recall, and a secondary insurance if it breaks again after getting repaired. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)