2020 Ford Edge UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The transmission started to fail while driving without any problems beforehand. It caused a huge safety risk while driving in a big city.
The back up camera for 2020 Edge model should be added to previous recalls. It is real foggy and sometimes it shows clear.
Bucking/shuddering transmission issues with 8F35 transmission. Vehicle shudders under 40MPH. This is a software issue from Ford and should be a RECALL and not a TSB (TSB 21-2389), since this is an issue that will eventually lead to transmission failure due to no fault of the owner. Ford needs to be held accountable for their own faulty parts, rather than charging for a software upgrade that is not guaranteed to correct the issue.
Transmission: 2 quarts low; shuddering; I get my car serviced very regularly at Riverside Ford Macon Ga; car began to shudder; had transmission fluid checked, 2 quarts low; looked up online and discovered issues with 2020 Ford edge transmission problems
Transmission shudder at 19,000 with Powertrain control module reprogrammed and currently at 40,0000 miles torque converter issue being addressed
I got into my parked car, turned it on put it in drive and it barely went. I looked down at the dash and it had a wrench lit up on it. I pulled over and looked up what codes it gave me on my app. There were no warning signs before this event.
At around 82,000 miles my 2020 Egde started started having acceleration issues from 0-40, this was right after my warranty expired. I have kept up with all maintenance since bought new in 2020. No warning lights show on dashboard and took to 3 mechanics, which during diagnostic testing showed only a mis-fire and then was told the torque converter needs replaced which is a few thousand dollars.
Driving normally to work, without a warning the car started vibrating and jerking vigorously when the car is turn on…if i try to drive it the car rolls but doesn’t want to break.
Transmission needs to be replaced at 60k miles. This issue seems to be encountered way too often with this vehicle.
I purchase this vehicle last year and its facing transmission problems already.
Starting the engine is completely fine. However, when I shift the gear into drive or reverse, it starts shaking. As I slowly accelerate, the shaking gets worse. I think something is wrong with the transmission. According to local mechanic
A/C compressor failure. Unknown cause. Marginal safety impact - A/C necessary during extreme heat due to heart and lung conditions. Problem reported to, diagnosed by, and fixed by Nucar Ford Service (Plymouth, NH). No warnings or other symptoms. A/C simply stopped working during extreme heat wave. Service department reported no recalls, but shared that there are 2-3 other vehicles of the same model with the same issue currently in the shop. Vehicle is a 2020 with 30K miles.
When I was driving and made a left turn. The car completely stalled on a busy street. Car would not drive at all.
I was at a stop light and attempting to go when it turned green. It was like the gas pedal wasn't communicating with the car. I had no acceleration for a few seconds and then it was kind of trying to go and it would lose it again. It corrected itself finally, but if that happens when I'm trying turn and a car is coming, that would be extremely dangerous. It has happened a couple times in the past. The first time it happened the powertrain malfunction indicator light came on. At that time, I pulled over and turned the car off for a bit and it corrected itself.
The parts involved were lug nuts. I had a flat tire and was unable to remove/replace the flat because the lug wrench supplied with the car would not fit the nuts. Fortunately I had other tools available that I was able to use to remove the lug nuts otherwise I would have been stranded. When I went to a Ford service center I was informed that the lug nuts were swollen. They told me that this was a well known issue with Ford and that the lug nuts would have to be replaced. The cost to replace these lug nuts was over $200. Attached fine pictures of the lug nuts and receipt for work done. All the lug nuts were damaged by the service center in their efforts to remove them. The pictures attached are of the worst damage.
I THINK THAT THE HORN ON THE 2019 & 2020 FORD AUTOMOBILES ARE VERY UNSAFE. FORD MOTOR COMPANY SHOULD BE HELD RESPONSIBLE IF SOMETHING WERE TO HAPPEN IF SOMEBODY COULD NOT HERE THE HORN. VERY LOW TONE
I WAS DRIVING IN STOP AND GO TRAFFIC FOR SEVERAL MINUTES. WHEN WE WOULD MOVE FORWARD IT WOULD ONLY BE FOR 1 CAR LENGTH. I STOPPED, AND WHEN THE ENGINE TURNED BACK ON FROM THE AUTO START/STOP, THE CAR LURCHED FORWARD AND HIT THE CAR IN FRONT OF ME. I STILL HAD MY FOOT ON THE BREAK. AT FIRST I THOUGHT I HAD BEEN HIT FROM BEHIND, BECAUSE I HAD MY FOOT ON THE BREAK. I HAVE SEEN 2 OTHER COMPLAINTS SIMILAR TO MINE, HOWEVER, THEY DID NOT RESULT IN AN ACCIDENT.
I HAD JUST ENTERED MY CAR AND WAS GOING ABOUT 45 MPH AND HAD GONE ABOUT 2 MILES WHEN I HEARD A STRANGE NOISE ON THE TOP OF MY VEHICLE I IMMEDIATELY PULLED OVER AND GOT OUT TO LOOK AND NOTICED THE WHOLE MOON ROOF OF MY EDGE HAD BROKEN AND WAS FALLING INTO MY HEAD LINER. IT WASN'T LIKE THAT WHEN I LEFT HOME AND IT IS A NEW CAR WITH ONLY 8000 MILES ON IT. FORD REFUSES TO PAY FOR THE NEW MOON ROOF SAYING THEY DON'T COVER GLASS, BUT I SHOULDN'T HAVE TO PAY FOR AN OBVIOUS DEFECT. I GOT ONLINE AND NOTICED THAT THIS IS HAPPENING TO A LOT OF VEHICLES AND THE MANUFACTURERS DON'T WANT TO PAY FOR REPLACEMENT. IS THERE ANYTHING I CAN DO TO MAKE THEM PAY FOR THE REPLACEMENT?
DRIVING ON HIGHWAY WITH GRANDKIDS AND SUNROOF EXPLODED. GLASS WENT ALL OVER MY GRANDKIDS. ONE WAS BLEEDING.
THERE IS AN EXHAUST ODOR IN THE VEHICLE ESPECIALLY AFTER A HARD ACCELERATION AS IN PASSING ANOTHER VEHICLE. I TOOK VEHICLE TO MY FORD DEALER WHO SAID THERE WERE KNOWN PROBLEMS REPORTED ON MY MODEL VEHICLE. I SINCE FOUND A FORD TSB 18-2057 THAT COVERS THE ISSUE, BUT FOR YEARS 2015-2018. IT APPEARS THE PROBLEM EXISTS ON THE 2020 MODEL YEAR VEHICLES, TOO. *TR
Trend Over Time
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Quick Summary
The 2020 Ford Edge has 20 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.