61 complaints reported

2006 Ford Escape VEHICLE SPEED CONTROL

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
61
Crashes
0
Fires
2
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2023

The contact owns a 2006 Ford Escape. The contact stated while driving approximately 40 MPH, the accelerator pedal was depressed; however, the vehicle started to lose motive power. Additionally, the contact stated that the accelerator pedal remained floored after being depressed. The contact drove to a parking lot and turned off the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 118,199.

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Mar 2023
Dec 2022

The contact owns a 2006 Ford Escape. The contact stated that the accelerator pedal was sticking while being depressed. The contact had to continually depress the pedal to release the accelerator pedal. The failure occurred mostly during cold temperatures. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2020
Oct 2022

06 Ford Escape , 4 cylinder, front wheel drive. The gas pedal sticks and won’t accelerate when the vehicle is colder. Today I was on the road in traffic and went to hit the gas and gain some speed as I was still under the speed limit after slowing down behind a car that was turning and the pedal was stuck, couldn’t go! People driving behind and at me and I’m just stuck! It took a good 15-20 pumps of the foot to get the thing unstuck and moving again. It’s happened and was easier to get going a couple other cold mornings seems to stop once car is warmer and has been moving for a while. Looked online and there are numerous complaints about the same problem all the way back to 2009 with this cars make and model for both 05 and 06. Seems Ford never recalled it and some ppl online are even saying they ended up in accidents and stranded.

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Oct 2022
Apr 2019

"TAKATA RECALL" OUR 2006 FORD ESCAPE HAS ALWAYS REVVED UP WEIRD WHEN PUSHING OR HOLDING THE GAS PEDAL,JERKS AND DRIVES DIFFERNT,RECENTLY THOUGH IT HAS DIED ON US FOUR TIMES IT USED TO HAVE A P122 CODE OR SOME CODE ON IT I WILL HAVE TO FIND RECEIPT WHEN AUTO PLACE FOUND IT,BUT WE WERE ALMOST HIT 2 TIMES FIRST TIMES AND LUCKILY 3RD TIME I WAS PARKED INFRONT OF STORE WITH CAR ON IT DIED THEN TRIED DIEING WHILE TRYING TO GET IT HOME,NOW I WOULD NOT BE SENDING THIS BUT I DO SEE YOU HAVE A RECALL FOR THIS PROBLEM!SO I WOULD LIKE TO KNOW WHAT CAN BE DONE ABOUT THIS?PLEASE LET ME KNOW THANKS FOR YOUR TIME.

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Apr 2019
May 2017

THROTTLE BODY CONTINUOUSLY STICKS WHEN ACCELERATING CAUSING VEHICLE TO NOT MOVE IN TRAFFIC OR WHEN DRIVING EXTREMELY DANGEROUS WHEN YOU TRY TO MAKE A TURN AND VEHICLES ACCELERATOR GETS STUCK CAUSING AN ACCIDENT

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Feb 2011
Jul 2016

CAR HAS BEEN STALLING PERIODICALLY FOR THE PAST MONTH ON CITY STREETS (MOSTLY) AND HIGHWAY (WITHOUT ANY WARNING SIGNS). EACH TIME WOULD BRING TO MECHANIC BUT NO CODES WOULD SHOW UP. HAPPENED AGAIN YESTERDAY, THIS TIME THE ENGINE LIGHT CAME ON, CODE THAT SHOWED UP WAS P2112. BRINGING TO FORD DEALER TOMORROW TO FIX THROTTLE BODY.

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2016
May 2016

MY 2006 FORD ESCAPE CONSTANTLY AND UNEXPECTEDLY HAS A STUCK GAS PEDAL IN THE CLOSED POSITION. THE CABLE AND THROTTLE BODY HAVE BEEN REPLACED SEVERAL TIMES AT MY EXPENSE AND FORD REFUSES TO ACKNOWLEDGE THE PROBLEM. MY WIFE, DAUGHTER AND I WERE NEARLY KILLED AT A LARGE INTERSECTION WHILE TRYING TO TURN LEFT. THE CAR WAS STOPPED AT A LIGHT WITH ONCOMING TRAFFIC APPROACHING US IN THE OPPOSITE LANES. WHEN A LARGE GAP APPEARED IN THE ONCOMING TRAFFIC, I TRIED TO PROCEED AND THE GAS PEDAL STUCK AS I TURNED. IT WOULD NOT DEPRESS AND THIS LEFT ME WITHOUT POWER AND THE RAPIDLY APPROACHING ONCOMING CARS HAD TO SWERVE SO AS TO AVOID "T-BONING" OUR CAR. THE OTHER DRIVERS STATED THAT THEY DID NOT ANTICIPATE OUR CAR SUDDENLY FAILING TO PROCEED AS THEY APPROACHED US. THEY THEN ASSISTED US IN REMOVING (PUSHING) THE CAR FROM THE ROADWAY. I HAVE COMPLAINED TO THE LOCAL FORD DEALERSHIP NUMEROUS TIMES BUT THEY REFUSE TO PROVIDE ME WITH A PERMANENT REPAIR. THE PEDAL STICKS VERY OFTEN AND VERY UNEXPECTEDLY. IT DOESN'T STICK OPEN. IT STICKS IN THE FULLY CLOSED POSITION AND WILL NOT DEPRESS NO MATTER HOW MUCH FORCE IS APPLIED TO THE PEDAL. WHEN IT UNSTICKS IT HAPPENS AS UNEXPECTEDLY AS IT BEGAN. THE PEDAL STICKS ONLY WHEN THE PEDAL IS IN THE NON-DEPRESSED POSITION. IT MAY HAPPEN WHEN FIRST TRYING TO DRIVE THE CAR OR AFTER MANY HOURS OF DRIVING. IT MAY HAPPEN (AS IN THE PREVIOUS EXAMPLE) AFTER HAVING STOPPED AT A TRAFFIC STOP. I HAVE REPLACED THE THROTTLE BODY AND CABLE SEVERAL TIMES, AS SUGGESTED BY EVERY DEALERSHIP IN MY AREA (OF MICHIGAN). NOTHING HAS RESOLVED THE PROBLEM AND I HAVE GOTTEN ZERO COOPERATION FROM FORD CORP.

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2016
Feb 2015

WHEN GOING DOWN A HILL WITH CRUISE CONTROL ON AND THE CAR DRIFTS ABOVE THE SET SPEED THE CRUISE SUDDENLY GIVES THE CAR A SUDDEN BURST OF SPEED. IT HAS DONE THIS MANY TIMES. *TR

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jun 2012
May 2014

STARTED TO WORK ONE MORNING, HAVE A MANUAL TRANS AFTER DRIVING ABOUT 13 MILES WENT TO SHIFT INTO 4TH THE ACCELERATOR WOULD NOT MOVE. AFTER SEVERAL ATTEMPTS IT FINALLY BROKE FREE AND I CONTINUED TO WORK W/O INCIDENT. SINCE THEN IT HAPPENS ON A WEEKLY BASIS DIFFERENT TIMES OF THE DAY AND DIFF TEMPS NO RHYME OR REASON. RESEARCHED AND FOUND MANY OTHER WITH THE SAME PROBLEM. THIS MORNING WAS DIFFERENT. I WAS ONLY 4 MILES FROM HOME AND THE ACCELERATOR WAS STUCK AGAIN. I WAS ONLY IN 2ND GEAR, I PUSHED ON THE ACCELERATOR HARD IT BROKE LOOSE BUT THIS TIME IT GOT STUCK WHILE ALMOST TO THE FLOOR AND THE CAR TOOK OFF SPINNING TIRES. THERE WAS NOT MUCH I COULD DO BUT PUT THE CLUTCH IN SHIFT TO NEUTRAL. WHEN I FINALLY STOPPED THE ACCELERATOR WAS STUCK AGAIN SO THAT I COULD NOT ACCELERATE AND NOW MY CLUTCH WAS GONE. IT IS NOW NOT DRIVABLE. SO VERY VERY DANGEROUS. DOES THERE NEED TO BE A FATALITY FOR SOMETHING TO BE DONE? *JS

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jul 2013
Jan 2014

WHILE DRIVING THE CAR THE GAS PEDAL STICKS AND IT PREVENTS ME FROM ACCELERATING FIRST TIME IT HAPPENED IT STUCK FOR ATLEAST 3MINUTES THE MORE I DRIVE THE WORST IT GETS. NOW IT WHEN THE GAS PEDAL STICKS I HAVE TO PULL OVER TO THE SIDE IN THE MIDDLE OF ME DRIVING AND WAIT SOMETIMES 5. MINUTES AT A TIME UNTIL THE GAS PEDAL UNSTICKS SO I CAN CONTINUE DRIVING. *TR

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2013
Nov 2013

THROTTLE BODY FAILURE. IT ABSOLUTELY WOULD NOT ACCELERATE WHILE PULLING OUT INTO HEAVY TRAFFIC. IT HAPPENED REPEATEDLY LAST FALL, THEN SUDDENLY STOPPED IN DECEMBER. IT HAS BEGUN DOING IT AGAIN, THIS TIME DECIDING TO ACT UP IN HOUSTON. THERE NEEDS TO BE A RECALL FOR EVERY YEAR MODEL FOR WHICH EVEN ONE INCIDENT HAS BEEN REPORTED AS THIS IS OBVIOUSLY A PROBLEM FOR THESE VEHICLES. *TR

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2012
Oct 2013

GAS PEDAL WOULD NOT DEPRESS COULD NOT DRIVE NO MATTER HOW HARD I PUSHED IT. *TR

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Oct 2013
Sep 2013

TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH DOWN HILL, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND CONTINUED TO PUSH ON THE ACCELERATOR TO RELEASE THE PEDAL. THE PEDAL WAS RELEASED BUT THE FAILURE SOON RECURRED. THE CONTACT TOOK THE VEHICLE TO A DEALER, WHO STATED THAT THE THROTTLE BODY FAILED AND CAUSED THE ACCELERATOR PEDAL TO STICK. THE DEALER STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE THROTTLE REPLACED. THE FAILURE MILEAGE WAS 156,884.

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Sep 2013
Aug 2013

GAS PEDAL STICKS, I PURCHASED THIS CAR ONE YEAR AGO. IT HAS CONSISTENTLY HAD A PROBLEM WITH STICKING SINCE I PURCHASED IT. *TR

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2012
May 2013

ACCELERATOR STICKS, WOULD NOT GO DOWN. STARTED STICKING WHEN STARTING ENGINE AND WOULD CONTINUE UNTIL DRIVEN FOR A FEW MILES. CONTINUED TO GET WORSE AND WOULD STICK WHEN PULLING OUT FROM A SIDE ROAD TO A BUSIER ROAD BELOW A HILL WHERE ONCOMING TRAFFIC COULD BE POPPING OVER HILL AND MY VEHICLE WOULD NOT MOVE. WOULD HAVE TO CONTINUE TO STOMP ACCELERATOR, FINALLY WOULD TAKE OFF. STUCK SEVERAL TIMES WHEN DRIVING DURING SNOW STORM, HAD TO CONSTANTLY STOMP ACCELERATOR, WOULD TAKE OFF AT A HIGHER THAN SAFE SPEED AND THEN I WOULD HAVE TO USE BREAK WHICH WAS NOT SAFE ON SNOW COVERED ROAD. STUCK IN MIDDLE OF INTERSECTION. HAD TO CONTINUE TO STOMP ACCELERATOR, FINALLY MOVED BEFORE ANYONE STRUCK MY VEHICLE WAS TOLD BY DEALERSHIP THAT PROBLEM WAS DUE TO COLD WEATHER BUT LAST TIME IT STUCK THE WEATHER WAS WARM. DEALERSHIP FINALLY REPLACED THROTTLE BODY AT MY EXPENSE OF $400 WITH MILEAGE AT 89888.. *TR

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Nov 2012
Apr 2013

WHILE TRAVELING BETWEEN 25 AND 30 MPH, THE ACCELERATOR BECAME STUCK. I WAS UNABLE TO DEPRESS IT FURTHER AND IT DID NOT RELEASE. AFTER 3 OR 4 ATTEMPTS THE ACCELERATOR FREED UP. IT THEN WORKED FINE THE REMAINDER OF THE DAY. THIS OCCURRED FIVE TIMES SPORADICALLY DURING THE FIRST HALF OF 2012. THIS BEHAVIOR RETURNED APRIL 2013. THE ACCELERATOR STUCK AND FREED UP 3 OR 4 TIMES IN A ROW DURING A MORNING COMMUTE FOR SEVERAL DAYS. THE FORD DEALER REPLACED THE THROTTLE BODY (5L8Z*9E926*A BODY ASY) AND GASKET (4L5Z*9E936*AA) TOTAL COST WITH LABOR $474. *TR

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2012
Jan 2013

TL* THE CONTACT OWNS A 2006 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE NOTICED THAT THE ELECTRONIC THROTTLE BODY WARNING LIGHT WAS ILLUMINATED AS THE VEHICLE THE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE YET THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 103,000. *TR UPDATED 4/29/13 *CN THE CONSUMER STATED THE MECS PUMP FAILED AND WAS REPLACED PER THE FORD TECHNICAL SERVICE BULLETIN TSB08-24-5 ISSUED BY FORD COMPANY. THE VEHICLE WAS NOT COVERED UNDER WARRANTY DUE TO ITS VIN. UPDATED 06/11/2013 *JS

Type: Vehicle, Vehicle: 2006 FORD ESCAPE HYBRID, Manufacturer: Ford Motor Company
Incident: Jan 2013
Dec 2012

WHEN ATTEMPTING TO PRESS DOWN ON ACCELERATOR, IT STICKS/HANGS AND WILL NOT PRESS DOWN. HAS DONE THIS REPEATEDLY; MOST NOTICEABLY WHEN THE WEATHER IS COLD. *TR

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Mar 2011
Dec 2012

TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT HAD TO CONSTANTLY DEPRESS THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO RESPOND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2011
Nov 2012

TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE ACCELERATOR PEDAL BECAME STUCK AND WAS INOPERABLE. IN ORDER TO STOP THE VEHICLE, THE GEAR WAS SHIFTED INTO NEUTRAL AND THE EMERGENCY BRAKE WAS ENGAGED. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 100,081.

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Nov 2012
Aug 2012

TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK WHILE DRIVING 35 MPH AND ABOVE. THE VEHICLE WAS MERGED TO THE SHOULDERS AND THE CONTACT HAD TO USE THEIR HAND TO PULL UP THE ACCELERATOR PEDAL, CAUSING IT TO EXHIBIT AN ABNORMAL POPPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY WERE UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 97,000.

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Aug 2006
Aug 2012

TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 50 MPH WITH THE ACCELERATOR PEDAL ENGAGED, IT REMAINED STUCK IN THE UPRIGHT POSITION WHEN SHE ATTEMPTED TO APPLY THE BRAKES. AFTER SEVERAL ATTEMPTS THE CONTACT WAS ABLE TO FULLY DEPRESS THE PEDAL. THE FAILURE OCCURRED WITHOUT WARNING AND INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 104,000. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2012
Aug 2012

TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND EXITING A RESIDENTIAL DRIVEWAY, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THREE YEARS PRIOR TO THE RECENT FAILURE, THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE THE ACCELERATOR PEDAL HAD BECOME EXTREMELY DIFFICULT TO DEPRESS. THE DEALER MADE REPAIRS TO THE ACCELERATOR PEDAL AT THAT TIME BUT THE CONTACT WAS UNSURE OF THE EXACT REPAIRS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 95,025.

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2010
Aug 2012

INCIDENTS OF THE ACCELERATOR STICKING WITHOUT ALLOWING THE DRIVER TO ACCELERATE HAS BEEN NOTED ON MULTIPLE OCCASIONS. THIS HAS BEEN AN ONGOING PROBLEM AND IS VERY DANGEROUS DUE TO THE FACT A DRIVER COULD BE TRYING TO ENTER TRAFFIC, GET PARTIALLY INTO THE LANE THEN THE ACCELERATOR STICKS AND YOU HAVE CARS COMING TOWARD YOU AT 30-70 MPH. I LIVED IN FL WHEN I FIRST NOTICED THIS HAPPENING. NOTICED A PATTERN: ONLY DOES THIS WHEN WEATHER IS AT LEAST BELOW 60. NOW I LIVE IN A NORTHERN STATE AND THIS IS EVEN MORE OF A DANGER DUE TO THE FACT THIS COULD HAPPEN WHILE THERE IS ICE ON THE ROAD IN THE COMING MONTHS. *TR

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Sep 2009
Jul 2012

TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK WHEN DEPRESSED, CAUSING THE VEHICLE TO STOP ACCELERATING. THE CONTACT STATED THAT THE INTERMITTENT FAILURE WAS MOST PROMINENT WHEN DRIVING IN THE COLDER WEATHER. THE CONTACT RESOLVED THE FAILURE TEMPORARILY BY CONTINUOUSLY PUMPING THE ACCELERATOR PEDAL UNTIL IT WOULD RELEASE. THE VEHICLE WAS NOT TAKEN TO A REPAIR SHOP OR TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED TO THE CONTACT. THE CURRENT MILEAGE WAS 123,000. THE FAILURE MILEAGE WAS 200. UPDATED 9/19/12 *CN THE CONSUMER STATED THE "STICKY PEDAL" ISSUE OCCURRED A FEW DOZEN TIMES WHEN OPERATING THE VEHICLE AT ABOUT 35MPH. THE FAILURE MOSTLY OCCURRED IN COOLWEATHER. IT CAUSED THE VEHICLE TO STOP IN THE MIDDLE OF THE ROAD FOR 5-10 MINS AT A TIME. UPDATED 09/20/2012 *JS

Type: Vehicle, Vehicle: 2006 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2006

Trend Over Time

Complaints by year

Quick Summary

The 2006 Ford Escape has 61 VEHICLE SPEED CONTROL complaints on file. Review the timeline above for detailed owner experiences.