2010 Ford Escape Steering

MY CAR HAS AN STEERING ASSIST FAULT , THE STEERING WHEEL GETS HARD TO HANDLE , IT WAS GOING ON AN OFF BUT NOW ON MY ODOMETER IT SHOWS THAT IT HAS A STEERING ASSIST FAULT, I TRIED CALLING FORD, BUT NO ANSWER, ALSO I TRIED THE WEBSITE AND WHEN I PUT MY VIN NUMBER IT WOULD SHOW NO RECALLS. *TR

MY POWER STEERING BROKE DOWN AND MY POWER STEERING ASSIST LIGHT CAME ON.I CALLED FORD ABOUT IT AND THEY TOLD ME THE POWER STEERING WAS REPAIRED BACK IN 2014 DUE TO A RECALL.THEY TOLD ME THAT THEY ARE NOT RESPONSIBLE FOR THE REPAIR EVEN THEY REPAIRED IT ONCE. SO IS FORD RESPONSIBLE TO REPAIR IT AGAIN BECAUSE IT WAS RECALLED ONCE BEFORE. THANKS...

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TURNED OFF AND TURNED ON HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002 (504) 887-8410) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. *BF*JB

STEERING WHEEL SHAKING VIGOROUSLY WHEN IDLE AND LOW SPEEDS. FULL POWER STEERING LOSS, WITH POWER STEERING SYSTEM FAULT CODE SHOWN.

WHILE DRIVING, THE VEHICLE SUDDENLY BECAME EXTREMELY HARD TO STEER. THE DASH DISPLAYED 'POWER STEERING ASSIST FAULT'. I WAS OVER 20 MILES FROM HOME ON A VERY CURVY CANYON ROAD. IT WAS VERY DIFFICULT TO KEEP THE VEHICLE IN THE ROAD. THIS IS VERY UNSAFE THAT THIS COULD FAIL WITHOUT NOTICE. I SAW THAT SOME FORD ESCAPES HAVE RECALLS FOR THIS ISSUE BUT NOT MINE. THERE SHOULD BE A RECALL ON ALL THESE CARS IF THIS IS GOING TO BE A RECURRING ISSUE. I SAW THAT THERE WERE MANY COMPLIMENTS ABOUT THIS FROM OTHER FORD ESCAPE OWNERS. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS APPROACHING A STOP LIGHT, THE POWER STEERING CEASED WITH THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO BASIL FORD (1540 WALDEN AVE, BUFFALO, NY 14225) WHERE THE VEHICLE WAS DIAGNOSED WITH A POWER STEERING FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE REPAIR FAILED TO FIX THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE LOST POWER STEERING ASSIST AND BECAME DIFFICULT TO TURN IN EITHER DIRECTION. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE VEHICLE THE MESSAGE 'POWER STEERING' DISPLAYED ON THE INSTRUMENT PANEL WHILE THE FAILURE PERSISTED. THE LOCAL DEALER OLATHE FORD (1845 E. SANTA FE ST. OLATHE, KS) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 165,000.

STEERING WHEEL SHAKES BACK AND FORTH AT IDLE WHILE STATIONARY AND PARKED. MY RESEARCH REVEALS THAT IT IS A SYMPTOM OF THE FAILURE OF THE STEERING TORQUE SENSOR IN THE STEERING COLUMN. IT SEEMS LIKE IT WOULD BE COVERED IN FORD RECALL 14S05, OR RECALL #14V284000 BUT A CANNOT FIND MY VIN NUMBER INCLUDED IN THESE RECALLS

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ANDERSON FORD BULLHEAD CITY LOCATED AT 2585 AZ-95, BULLHEAD CITY, AZ 86442, (928) 255-6752, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.*DT CONSUMER STATED MANUFACTURER WOULD NOT INCLUDE CONSUMER'S VEHICLE IN RECALL #14S05. ALSO DRIVING IN THE HEAT WITH THE AC ON GENERATES ENGINE HEAT DRIVING ON HEATED ASPHALT.*JB*LN*JB

FAILURE OF THE STEERING TORQUE SENSOR B2278. WHEN DRIVING OR IDLING, THE STEERING WHEEL WILL TURN BY ITSELF AS THE STEERING TORQUE SENSOR FAILS. FORD DEALERSHIP CLOSED THE RECALL WITHOUT PERFORMING THE REPLACEMENT OF THE SENSOR BASED ON REMEDIES RECOMMENDED IN RECALL 14S05. FORD REFUSES TO ACKNOWLEDGE THAT THEIR RECALL WAS NOT COMPLETED CORRECTLY AND WILL NOT HONOR RECALL TO REPLACE FAILING SENSOR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITH THE POWER ASSIST FAULT WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO STEER THE WHEEL AND DRIVE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS UNDER THE VIN PROVIDED THE CONTACT WITH CASE#(25442840). A DEALER (BEYER FORD LOCATED AT 170 RIDGEDALE AVE, MORRISTOWN, NJ 07960 (973) 644-3200) WAS CONTACTED AND CONFIRMED NO RECALL WAS PRESENT THE FAILURE MILEAGE WAS APPROXIMATELY 116,000. *LN*JB

FOR THE LAST 2 MONTHS OR SO, WHEN I HAVE TURNED THE KEY IN THE IGNITION, THE VEHICLE WOULD NOT START. I WOULD HAVE TO TURN THE KEY BACK TO THE OFF POSITION & TRY REPEATEDLY TO TURN THE KEY ALL THE WAY FORWARD TO FINALLY GET THE VEHICLE TO START. BECAUSE OF PAST PROBLEMS WITH THE VEHICLE ENGINE DYING SUDDENLY ON ME & IN PARTICULAR A COUPLE TIMES WHEN I WAS TURNING THE STEERING WHEEL & MY RIGHT HAND HAPPEN TO GENTLY BRUSH THE KEY IN THE IGNITION.... I NOW WONDERED IF I COULD START THE ENGINE MY SIMPLY GENTLY TURNING THE STEERING WHEEL. THE NEXT TIME I TURNED THE KEY ALL THE WAY FORWARD TO START THE ENGINE & NOTHING HAPPENED I KEPT THE KEY TURNED ALL THE WAY FORWARD IN THE IGNITION & TRIED TO GENTLY TURN THE STEERING WHEEL... THE ENGINE CAME RIGHT ON. QUITE ALARMING & SCARY TO THINK THAT YOU CAN TURN THE ENGINE ON BY TURNING THE STEERING WHEEL. EXPLAINS WHY THE ENGINE EASILY TURNED OFF IN THE PAST WHEN MY RIGHT HAND BARELY TOUCHED THE KEY IN THE IGNITION & I LOST POWER STEERING. PERHAPS FORD'S SAFETY RECALL 14V-284 WAS ACTUALLY ABOUT THIS PROBLEM & NOT THE TORQUE SENSOR THEY CLAIMED... THAT SITUATION INVOLVED AN ELECTRIC POWER STEERING SYSTEM FAULT & LOSS OF POWER STEERING AS WELL. A LOCAL FORD DEALER (1-7-2020) CHARGED ME $618 TO REPLACE THE LOCK HOUSING & THE PROBLEM HAS NOT HAPPENED SINCE. HOPEFULLY I DON'T LOSE POWER STEERING AGAIN ANY TIME SOON AGAIN. THE VEHICLE HAS JUST OVER A 100,000 MILES & HAS BEEN HORRIBLY HORRIBLY HORRIBLY UNRELIABLE. WE BOUGHT THIS JUNK BRAND NEW & NEITHER FORD NOR THE DEALER HAVE EVER REACHED OUT TO US TO RIGHT THIS WRONG. NEARLY $40,000 WASTED FOR AN UNRELIABLE VEHICLE THAT I WOULD BE LUCKY TO GET $3,000 FOR ON A TRADE-IN NOT TO MENTION THAT I AM SCARED A NEW UNAWARE OWNER COULD LOSE POWER STEERING SUDDENLY & NOT KNOW HOW TO REACT.... ESPECIALLY @ HIGH SPEED & IN A TURN IN A ROAD. GOD HELP YOU IF YOUR NOT STRONG & CALM.

THE OUTLINED RECALL FOR THE POWER STEERING ON THIS VEHICLE WAS RECALLED. ACCORDING TO THE NHTSA WEBSITE, IT HAS BEEN REPAIRED. DESPITE THIS, THIS PROBLEM HAS RESURFACED. I AM UNSURE WHAT TO DO ABOUT THIS. AS POWER STEERING IS A VERY CONCERNING SAFETY ISSUE. THE STEERING WHEEL IS TWITCHING WHILE DRIVING AND WHILE IDLING. IT IS GETTING PROGRESSIVELY WORSE AS DAYS GO ON.

THE POWER STEERING FAILED, MAKING IT NEARLY IMPOSSIBLE TO TURN THE STEERING WHEEL. SHORTLY BEFORE THE FAILURE, THE STEERING WHEEL BEGAN TO VIBRATE. THE FAILURE OCCURRED WHILE BACKING OUT ON THE DRIVEWAY AND TURNING TO PULL OUT , THANKFULLY NOT ON A PUBLIC STREET OR WHILE NAVIGATING THE CANYON ROADS IN OUR AREA. THE DATE OF THE INCIDENT WAS DECEMBER 30, 2019.

POWER STEERING WENT OUT WHILE DRIVING. CANISTER PURGE VALVE AND ENTIRE STEERING COLUMN WAS REPLACED.

SUDDENLY LOST ELECTRIC STEERING WHILE IDLE BUT APPARENTLY NOT INCLUDED IN RECALL

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER NOT DRIVING THE VEHICLE FOR TWO DAYS, THE VEHICLE OPERATED AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MATTHEWS FORD LINCOLN (610 E PERKINS AVE, SANDUSKY, OH 44870, (877) 395-3736) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 195,000.

FORD VERY WELL KNOWS THAT THIS IS A SERIOUS SAFETY ISSUE. THE POWER STEERING ASSIST FAILS UNEXPECTEDLY. THEY ARE PUTTING $$$ OVER SAFETY.

TURNING THE WHEEL TO THE RIGHT AT LOW SPEED GAVE THE MESSAGE 'POWER STEERING ASSIST FAULT'. DROVE HOME AND PARKED. WENT TO LEAVE LATER AND THE POWER STEERING WAS COMPLETELY GONE. DIAGNOSIS AT MECHANIC SAID IT IS POWER STEERING TORQUE SENSOR. CONTACTED FORD DEALERSHIP WAS DIRECTED TO FORD CANADA. FORD CANADA SAYS WE CAN'T HELP YOU TRY YOUR DEALERSHIP. MANY CALLS LATER THEY FIND A DOCUMENT THAT SAYS SINCE I HAD THE COMPUTER UPGRADE WHICH PREVENTS ME FROM LOSING POWER STEERING WHILE DRIVING I AM. OR ELIGIBLE FOR THE REPLACEMENT OF THE TORQUE SENSOR WHICH IS COVERED IN FORDS 14S05 RECALL OF 'CERTAIN' FORD ESCAPES/MARINERS MANUFACTURED BETWEEN APRIL 2006 AND SEPTEMBER 2010 (MINE IS EARLY 2010). MOSTLY OUT OF KANSAS. THOUGH WHAT HAPPENED TO ME IS EXACTLY AS DESCRIBED IN THE RECALL. GUESS I SHOULDN'T HAVE HAD THE SOFTWARE UPDATE?

TL* THE CONTACT'S FRIEND OWNS A 2010 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAILED AND THE THROTTLE CONTROL AND POWER TRAIN INDICATORS ILLUMINATED. THE CONTACT'S FRIEND WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT DISCOVERED AND ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT SPOKE WITH CORWIN FORD TRI CITIES (1225 N AUTOPLEX WAY, PASCO, WA 99301, 509-544-8000) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE; THEREFORE, THEY WOULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,402.

PULLING INTO PARKING SPOT LOST POWER STEERING COMPLETELY. MORE THEN ONCE ON MULTIPLE OCCASIONS

LOST POWER STEERING AS I WAS DRIVING THE VEHICLE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 35 MPH, THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS ABLE TO BE STEERED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. COGGIN DELAND FORD-LINCOLN (2655 N VOLUSIA AVE, ORANGE CITY, FL 32763, (386) 775-1000) STATED THAT THERE WERE NO RECALLS AND QUOTED A REPAIR COST OF $1,500. THE MANUFACTURER STATED THAT THEY WOULD FILE A REPORT, BUT OFFERED NO FINANCIAL ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000. *BF*JB

STEERING COLUMN BEGAN TO LOOSEN AND SHAKE, IMPAIRING STEERING ABILITY. MECHANIC SAID THE PROBLEM WAS WITH THE ELECTRONIC POWER STEERING (CODE B2278), WHICH WAS COVERED BY RECALL 14S05, WHICH INCLUDED THE FACTORY AND YEAR OF MY VEHICLE. HOWEVER FORD SAYS THIS RECALL WAS VIN-SPECIFIC, SO THEY WOULD ONLY REPAIR SOME OF THE VEHICLES WITH THIS PROBLEM.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING COLUMN FAILED AND THE VEHICLE BECAME VERY DIFFICULT TO DRIVE. THE DEALER (PHIL LONG FORD AT CHAPEL HILLS, 1565 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920, (719) 387-1099) ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.