25 complaints reported

2012 Ford Escape UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
25
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2025

My 2012 Ford Escape has a critical HVAC defect that impairs defrost performance and poses a serious safety risk. Specifically, the desiccant bag within the A/C system’s dryer appears to break down over time, releasing particles into the system. This causes clogging and malfunction of the thermal expansion valve (TXV) and other components, ultimately preventing the system from producing cold, dry air necessary to clear interior windshield fog and maintain visibility. This is not a maintenance issue or a wear-and-tear problem. The desiccant bag is a sealed internal component, and its disintegration appears to be the result of a design or manufacturing defect. I have personally replaced key components (including the TXV and dryer) multiple times, yet the problem persists. Each time, the system works temporarily, then begins to fail again. Inspection of previously replaced components reveals no external cause of failure. In Florida’s climate, where humidity is high and sudden rain is common, a functioning defroster is essential for safety. Without adequate cooling and dehumidification, the windshield fogs up quickly and cannot be cleared. This creates a serious and unpredictable visibility hazard during everyday driving, especially during morning commutes or in wet weather. Despite the apparent systemic nature of this problem and numerous online reports of similar issues in Ford Escape models of this era, Ford has not issued a recall or technical service bulletin. A recall should be considered due to the direct impact this issue has on driver visibility and safe vehicle operation.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2024
May 2022

Latch/hinge on rear tailgate glass has corroded and broken allowing for potential for glass to fall off. Corrosion has taken place over the last few years. Completely broken on 06/17/2022.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jun 2022
Dec 2021

The contact's mother owns a 2012 Ford Escape. The contact stated while her mother was at a standstill at a stop sign, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The driver towed the vehicle to the local dealer, where it was diagnosed with needing the steering column to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 64,500.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jul 2021
Feb 2021

4 times soon after starting car my steering wheel locked up. Had to stop car,shut off, restart and then steering was fine. If this happened while i was further along this could have caused an accident. Will be setting up appointment when i get my next job schedule so i know when to bring it in. I had a rubbing noise in the steering when i turned left about a month ago had brought it in, but they heard nothing and found nothing. Vehicle has not been inspected by manufacturer insurance etc. Did pass MA state inspection this summer. No warning lights, messages etc. This first happened after i accidently leaned on my pocketbook with my keys in it and the remote start turned my car on. I went to go out to my car, realized it was running( i never use this feature)put my key in and drove off. As i went to go out of my street steering wheel locked up. Shut off car, restarted and sthen steering was fine.Happened beginning of Nov.2021

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Oct 2021
Oct 2020

WHERE THE SUNGLASS HOLDER IN THE VISOR IS: IT POURS IN WATER EVERY TIME IT RAINS. WATER STAINS ON VISOR & HEADLINER. GETS THE SHIIFTER CONSOLE WET; WITH POOLS OF WATER IN CUP HOLDERS & SOAKS DRIVERS SEAT. VEHICLE IS PARKED WHEN IT HAPPENS. IT HAS MOON ROOF - SO I CHECKED THAT & ITS COMPLETELY CLOSED.WHEN THIS HAPPENS. THIS HAPPENS EVERY RAIN STORM. CONCERNED IT WILL FREEZE AS THE WEATHER GETS COLDER & CAUSE MORE DAMAGE TO INCLUDE WINDSHIELD FRACTURE.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Oct 2020
May 2020

THE SHIFTER GETS STUCK IN PARK. I WAS STUCK AT THE GYM PARKING LOT FOR AWHILE UNTIL A FRIEND STOPPED TO HELP ME. AN WE GOOGLE WAY TO GET IT IN DRIVE BUT IT SHOULDN'T HAVE TO BE LIKE THAT. *TR

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2020
Sep 2019

MY 2012 FORD ESACPE KEEPS STALLING WHILE I AM DRIVING AND FORD DEALERSHIP SAYS THERE IS NOTHING WRONG WITH IT. I AM A 68 YEAR OLD WIDOW AND THIS IS MY ONLY MEANS OF TRANPORTATION. IT HAS DONE THIS 5 TIMES IN LESS THEN A MONTH.I CAN BE DRIVING 45 MILES AN HOUR AND IT WILL STALL AND AT THAT TIME I CANNOT ACCELERATE,I HAVE TO PRAY AND TRY TO COAST OUT OF TRAFFIC. I PULL OVER AND WHILE THE ENGINE IS STILL RUNNING THE WRENCH DASHBOARD LIGHT COMES ON. I SHUT IT OFF AND RESTART IT AND IT RUNS NORMALLY UNTIL THE NEXT TIME IT HAPPENS WHICH I NEVER KNOW WHEN THAT WILL BE.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jun 2019
Jun 2019

REAR HATCH DOOR LEAKS WATER WHEN IT RAINS AND ALSO WHEN WASHING CAR. THE HATCH LOCKS UP AND WILL NOT OPEN. I HAVE PAID FOR THE REPAIR ON 2 OCCASIONS AND NOW IT HAS LOCKED UP AGAIN AND WILL NOT OPEN. THIS IS A DEFECT AND ALSO A SAFETY RELATED DEFECT AND NOT IN COMPLIANCE WITH US SAFETY STANDARDS. THIS HAPPENS AT ALL LOCATIONS. IT HAPPENED TWO TIMES IN TUCSON,AZ AND NOW A THIRD TIME HERE IN CA ON 06/12/2019.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2019
Dec 2018

APRIL 12, 2018....I'VE BEEN CALLING MY FORD DEALER TO TAKE CARE OF THIS RECALL MATTER SINCE JANUARY, 2018. THEY KEEP TELLING ME THAT THEY DON'T HAVE THE PART AND TO CALL BACK AT ANOTHER TIME. WHAT CAN I DO TO GET THIS PROBLEM RESOLVED?

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2018
Oct 2018

EVAPORATIVE EMISSIONS ISSUE WITH FLAP/FUEL TANK COVER GIVING A ENGINE WARNING LIGHT AND FLAG FOR EMISSIONS CONTROL SYSTEM - KNOWN DEFECTS WITH FORD'S CARS/TRUCKS. DEALER SAYS IT'S PROBABLY A PIPE - FUEL FILLER (PART FOCL8Z-9034-A/B R&R ISSUE BUT LOCAL MECHANICS ALL SAY IT'S THE FLAP/COVER ISSUE/PROBLEM FOR GAS TANKS - A KNOWN FORD DEFECT AND SHOULD'VE BEEN PART OF ALL SIMILAR FORD RECALLS FOR SAME ISSUE/PROBLEM THAT HAS BEEN RECALLED ON OTHER FORD VEHICLES/MODELS. I'M BEING TOLD THIS IS A $600-800 REPAIR BY THE LOCAL DEALER.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Oct 2018
Oct 2018

AT APPROX. 46,000 MI. MY ESCAPE BEGAN CUTTING OFF WHILE DRIVING. NO WARNING AND NO RHYME OR REASON. AFTER COASTING TO SAFETY (SO FAR) I CAN RESTART AND CONTINUE. NO TROUBLE LIGHT COME ON EXCEPT THE WRENCH WHILE IT IS HAPPENING. AT FIRST IT ONLY HAPPENED EVERY FEW WEEKS OR SO. FORD DEALER SAID THEY DON'T KNOW WHAT PROBLEM IS UNLESS IT IS HAPPENING! NOW IT IS HAPPENING ALMOST EVERY TIME I DRIVE. THIS IS VERY SCARY AND DANGEROUS. I HAVE INSTRUCTIONS AND DOCUMENTATION FOR MY DAUGHTER IN CASE I AM KILLED OR SERIOUSLY INJURED BECAUSE I AM THAT AFRAID. I CAN'T AFFORD EXPENSIVE REPAIRS ON A VEHICLE WITH LESS THAN 49,000 MILES. FORD CAN'T EVEN TELL ME WHAT IT IS! THIS HAS NOW HAPPENED ON AN INTERSTATE @ 70 MPH ALL THE WAY DOWN TO NEIGHBORHOOD AT 2 MPH. I HAVEN'T HAD AN ACCIDENT YET BUT AM CERTAIN IT'S ONLY A MATTER OF TIME. WHILE HAVING IT SERVICED AT FORD DEALER YESTERDAY I WAS TOLD THEY WOULD HAVE TO HAVE A 110.00 TO HOOK IT TO COMPUTER BUT THEY MAY NOT TELL THEM WHAT THE PROBLEM IS. I AM A SINGLE MOTHER WITH DAUGHTER IN COLLEGE AND CAN'T AFFORD TO GAMBLE 110.00. I AM SCARED TO DRIVE. I PAID FOR A 76,000 MI WARRANTY WHEN I BOUGHT THE VEHICLE BUT WAS TOLD IT EXPIRED IN JUNE OF 2017. PLEASE HELP!

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Oct 2018
Sep 2018

2 ISSUES. REAR WINDOW LEAK AND SHORTED OUT THE MTOR TO ALLOW THE LIFT GATE TO OPERATE, REMAINS SHUT. SECOND ISSUE, REAR WIPER MOTOR OVERHEATS AND BURNED OUT. MOTOR CONTINUES TO RECEIVE ELECTRICITY AND OVERHEATS WHICH COULD CAUSE A FIRE HAZARD

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Sep 2018
Aug 2018

SUNROOF LEAKS AND LEAKS INSIDE OF MY CAR

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Aug 2018
Jun 2018

DRIVER SIDE DOOR ALERT REMAINS ON EVEN WHEN DOOR IS SHUT TIGHT AND LOCKED. UPON PLACING KEY IN IGNITION DINGING IS CONSTANT AND DOOR ICON STAYS ON. WHEN LOCKING VEHICLE UPON EXITING WITH REMOTE IT DOUBLE BEEPS AND INTERIOR LIGHTS STAY LIT. WHEN LOCKING DOORS WITH POWER LOCKS FROM INSIDE VEHICLE THEY AUTOMATICALLY POP BACK UNLOCKED. DOOR LATCH IS FINE. DOOR WILL SHUT AND LOCK THROUGH MANUAL MEANS. SENSOR IS MISREADING ACTIONS AND CAUSING SAFETY ISSUE WITH UNABLE TO LOCK DOORS WHILE DRIVING.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jun 2018
Jun 2018

I GOT THE NOTICE FOR THE RECALL. I CALLED MY FORD DEALERSHIP FERMAN FORD AND THEY SAID THEY WOULD CALL ME WHEN PART CAME IN. I CALLED BACK ASKING THEM AND THEY STATED THAT FORD ONLY SENDS RECALL ITEMS WHEN THEY WANT AND THE DEALERSHIP HAS NO CONTROL OVER IT. I CALLED FORD HEAD OFFICE THEY SAID THEY CAN NOT DO ANYTHING UNTIL DIAGNOSED. I TOLD THEM IT IS A RECALL. THEY STATED THEY CANNOT DO ANYTHING TILL DIAGNOSED. I STILL DON'T HAVE THE RECALL DONE. I NEED HELP I GETTING THIS DONE FOR MY CAR.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2017
Jul 2017

SHIFTER ON VEHICLE WON'T ENGAGE FROM PARK TO REVERSE

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2017
Jun 2017

A WIDELY-KNOWN DEFECTIVE A/C PART DAMAGED ENTIRE SYSTEM. "DESSICANT BAG BROKE." I PAID $125 TO DIAGNOSIS, "AROUND $2300" TO REPLACE ALL COMPONENTS DUE TO A DEFECTIVE $30 PART THAT COULD HAVE BEEN REPLACED ANYTIME I HAD IT AT DEALERSHIP WHILE UNDER WARRANTY IF THEY WOULD HAVE SAID SOMETHING. THE ISSUE STARTED AROUND 4 YEARS OLD/40K MILES (ESSENTIALLY RIGHT AFTER WARRANTY EXPIRED). SEVERAL FORD TECHS HAVE SAID THIS SHOULD HAVE ALREADY BEEN RECALLED. A VERY PREVALENT ISSUE WHEN YOU SEARCH ONLINE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=AFQH2B_OV6C SSM 22492 REGARDING FAILURE OF THE RECEIVER/DRYER. THE QUOTED TEXT IS ON THIS PAGE, THANKS TO MAKULOCO2000 SPECIAL SERVICE MESSAGES 22492 2009- 2011 MARINER / 2009-20012 ESCAPE - A/C LACK OF COOLING DUE TO DESICCANT MATERIAL SOME 2009-2012 ESCAPE/MARINER VEHICLES MAY EXHIBIT AN A/C LACK OF COOLING. THIS MAY BE DUE TO DESICCANT CUP MOLDING RELEASING FINE PARTICLES/DEBRIS INTO A/C SYSTEM; WHICH EVENTUALLY CONTRIBUTES TO A RESTRICTION IN THE SYSTEM. SYMPTOMS MAY INCLUDE EXCESSIVE HIGH SIDE PRESSURES; LOW SIDE PRESSURE CAN BE EXTREMELY HIGH OR LOW; A/C COMPRESSOR MAY NOT ENGAGE OR ENGAGES FOR A SHORT PERIOD OF TIME; PRESSURES SLOW TO EQUALIZE AFTER COMPRESSOR SHUTS OFF. IF ROTUNDA FLUSHINGMACHINE IS NOT AVAILABLE REPLACE ALL COMPONENTS OF A/C, INCLUDING LINES. VERIFY ACCUMULATOR/RECEIVER DRIER IS PN BL8Z-19C836-B (ENGINEERING PN BL84-19E961-AB); REFER TO WSM, 412-03. IF ROTUNDA FLUSHING MACHINE IS AVAILABLE, FLUSH CONDENSER AND EVAPORATOR CORE; REFER TO WSM, 412-00. RECHARGE SYSTEM REFER TO WSM, 413-01 AND USE AVAILABLE SERVICE LABOR TIMES. EFFECTIVE DATE: 26-AUGUST-2012 HTTPS://FORD.PISSEDCONSUMER.COM/COMPLETE-AC-FAILURE-AC-DRYER-FAILURE-20130420402060.HTML?UTM_EXPID=139295969-18.9XI-IQVTSIU4TFZKTEGU_A.0&UTM_REFERRER=HTTPS%3A%2F%2FWWW.FORD-TRUCKS.COM%2FFORUMS%2F1378714-DEBRIS-IN-A-C-CLEAN-FLUSH-VS-REPLACEMENT.HTML

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2016
Mar 2017

MY CAR WAS PARKED WITHOUT THE ENGINE RUNNING. FOR NO EXPLAINABLE REASON, THE REAR WINDOW ON THE LIFT GATE EXPLODED. IT WAS PARKED ON A CITY STREET.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Apr 2017
Oct 2016

REAR WINDOW EXPLODED ON ITS OWN WHILE PARKED IN A MOUNTAIN FISHING LOT

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Aug 2016
Nov 2015

MAY 7, 2013, I WOKE UP TO FIND A PUDDLE OF WATER ON THE FLOOR ON BOTH SIDES OF MY CAR. THE DEALERSHIP INSPECTED IT AND CLEARED BOTH FRONT SUNROOF DRAIN TUBES. THEY ALSO INSPECTED, REMOVED AND INSTALLED FRONT SEATS AND CENTER CONSOLE FOR CARPET CLEANING (ACCORDING TO MY INVOICE). I WAS TOLD THE WATER WAS THERE BECAUSE THE SUNROOF DRAIN TUBES DUMPED WATER ONTO THE FLOOR OF MY CAR. MARCH 31, 2014, I TOOK MY CAR AGAIN TO THE DEALERSHIP BECAUSE AGAIN I HAD WATER ON THE FLOOR OF MY CAR. THEY WANTED ME TO PAY FOR A DIAGNOSIS OF HAVING WATER ON THE FLOOR OF MY CAR. AFTER SPEAKING WITH THE DEALERSHIP UNSUCCESSFULLY, AND TAKING MY FLOOR SOAKED CAR BACK HOME. I SPOKE WITH A REGIONAL REPRESENTATIVE. THEY WERE WILLING TO COVER THE PRICE OF THE DIAGNOSIS. I TOOK MY ESCAPE BACK TO THE DEALERSHIP THE FOLLOWING DAY, ACCORDING TO MY INVOICE THEY CHECKED THE SUNROOF, THEN ADJUSTED THE SUNROOF AND CLEANED SUNROOF DRAINS. I WAS TOLD THE SOLUTION WAS TO 1- AVOID TREES AND 2-HAVE MY SUNROOF TUBES BLOWN OUT AT OIL CHANGES. I HAVE SINCE AVOIDED TREES AS MUCH AS POSSIBLE AND HAVE HAD MY OIL CHANGE EXPERTS BLOW OUT THE TUBES. NOVEMBER 9, 2015, I WOKE UP TO FIND A PUDDLE OF WATER ON MY DRIVER'S SIDE FLOOR. I CALLED FORD, I WAS TOLD THAT A REGIONAL REP WILL CONTACT ME BY END OF DAY THE NEXT DAY. I HAD THE DRAIN TUBES BLOWN OUT IN SEPTEMBER AT MY LAST OIL CHANGE. NOVEMBER 10, 2015, I WAS CONTACTED BY THE REGIONAL REP., I WAS TOLD I WOULD HAVE TO TAKE IT TO THE DEALERSHIP AND PAY TO HAVE IT DIAGNOSED. THERE WAS NOTHING THAT COULD BE DONE WITHOUT A DIAGNOSIS, JUST BECAUSE THIS HAS HAPPENED 2 OTHER TIMES, DOESN'T MEAN THAT THIS IS THE SAME THING. THAT'S WHAT I WAS TOLD. EACH TIME I FOUND THE CAR IN MY DRIVE WAY AFTER NOT BEING IN MOTION WITH WET FLOORS.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Oct 2015
Sep 2015

THE REAR DOOR WILL NOT OPEN. WHEN I LOOKED ONLINE TO SEE WHAT THE PROBLEM MAY BE I NOTICED MANY COMPLAINTS OF SAME PROBLEM. THE REAR LATCH SENSOR NEEDS TO BE REPLACED. THE SENSOR GOES BAD FROM WATER DAMAGE CAUSED BY LEAKING REAR WINDOW. THIS IS A SAFETY CONCERN BECAUSE ALL THE DOORS OF A VEHICLE NEED TO BE ABLE TO OPEN IN THE EVENT OF AN ACCIDENT OR EMERGENCY EXIT FROM VEHICLE. I FEEL THIS SHOULD BE ADDED TO THE RECALL LIST OF REAR LATCH PROBLEMS THAT FORD HAS BEEN EXPERIENCING.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Aug 2015
Sep 2015

TAILGATE GLASS OPENED ON ITS OWN. HINGE ON TAILGATE GLASS BROKE DUE TO CORROSION UPON CLOSING TAILGATE GLASS.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Sep 2015
Jul 2015

SUNROOF/MOONROOF OF OUR 2012 FORD ESCAPE EXPLODED FOR NO REASON A YEAR AND A HALF AFTER PURCHASE. LUCKILY, WE HAD THE COVER SHUT OR IT WOULD'VE INJURED US AND OUR SMALL CHILD. FORD DIDN'T WANT TO TAKE RESPONSIBILITY FOR IT, THEY WANTED US TO CLAIM IT ON OUR CAR INSURANCE. I HAD (AND STILL HAVE) PLENTY OF PICTURES DOCUMENTING THAT THIS HAPPENED FROM THE INSIDE OUT. NOTHING CRASHED INTO THE SUNROOF CAUSING IT TO EXPLODE. IT WAS OBVIOUS THE SUNROOF EXPLODED FROM THE INSIDE OUT; IT LOOKED LIKE A VOLCANO. FORD STILL REFUSED TO ACKNOWLEDGE THE ISSUE. THIS COULD'VE BEEN A VERY DANGEROUS SITATION. SOMETHING NEEDS TO BE DONE.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2013
Jun 2015

AS I WAS BACKING OUT OF MY PARKING SPOT MY CAR STALLED OUT AND DIED COMPLETELY.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jun 2015
Mar 2012

WHILE DRIVING ABOVE 50MPH, GET A LOUD THUD, THUD, SOUND. ALONG WITH A CHANGE IN INTERIOR PRESSURE, OR REAR WHEEL PROBLEM. SLIGHT VIBRATION NOTICED. SOUND RELLY HURTS EARS HAVE TO REDUCE SPEED BELOW 50 MPH. DEALER HAS FAILED TO MAKE AN IN DEPTH INSPECTION OR TEST DRIVE SUV. FORD MOTOR COMPANY HAS INDICATED THIS IS WITHIN NORMAL OPERATING SPECIFICATIONS (MORE OR LESS). CURRENTLY PAYING FOR A SO CALLED TOP RTAED FORD PRODUCT. BUT I CAN NOT ENJOY THE FULL CAPACITY OF IT. MORE THAN 30 YEARS OF BUYING A FORD PRODUCT.

Type: Vehicle, Vehicle: 2012 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Mar 2012

Trend Over Time

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Quick Summary

The 2012 Ford Escape has 25 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.