2012 Ford Escape VEHICLE SPEED CONTROL

I recently purchased a 2012 ford escape, and the engine runs loud, and after researching, I feel that the throttle body is not in working condition. I looked up recalls on this vehicle and there is an incomplete throttle body repair/replace open recall, but when I looked it up via NHTSA it said no recalls. I would like this issue resolved. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE THE CONTACTS HUSBAND WAS REVERSING OUT OF THE DRIVEWAY, THE VEHICLE ACCELERATED INDEPENDENTLY WITH FORCE AND THE BRAKE PEDAL WAS DEPRESSED IN THE ATTEMPT TO STOP THE VEHICLE. THERE WERE NO WARNING LIGHTS. THE VEHICLE DID A ONE EIGHTY DEGREE TURN AND CRASHED INTO A PARKED VEHICLE IN THEIR DRIVEWAY WHERE THE VEHICLE CAME TO A STOP. THE FAILURE HAD OCCURRED ON SEVERAL OCCASIONS. THE DRIVER SUSTAINED SHOULDER INJURIES AND WHIPLASH, BUT DID NOT REQUIRE MEDICAL ATTENTION. DURING THOSE FAILURES, THE CONTACT SUSTAINED INJURIES TO THE NECK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT WAS CONCERNED DUE TO THEIR GRANDDAUGHTER BEING IN THE VEHICLE OFTEN TIMES AND THERE WOULD BE SEVERE INJURIES IF THE FAILURE WERE TO OCCUR WHILE SHE WAS IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

I EXPERIENCED UNINTENDED ACCELERATION WHILE DRIVING MY 2012 FORD ESCAPE ON JULY 7, 2018 WHILE DRIVING IN MY NEIGHBORHOOD. I WAS UNABLE TO CONTROL THE SPEED OF THE VEHICLE BY USING THE BRAKES AND CRASHED INTO A NEIGHBOR'S MAILBOX. I FINALLY SHUT OFF THE CAR TO MAKE IT STOP.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL TO SLOW DOWN THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. AN UNKNOWN DEALER WAS CONTACTED, BUT WAS UNABLE TO OFFER ASSISTANCE OR SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. AFTER PULLING INTO A PARKING SPACE, THE ENGINE UNEXPECTEDLY REVVED VERY HIGH BEFORE THE VEHICLE ERRONEOUSLY ACCELERATED FORWARD AND CRASHED INTO A TREE. DURING THE TIME OF THE INCIDENT, THE CONTACT'S FOOT WAS POSITIONED ON THE BRAKE PEDAL. NO INJURIES WERE REPORT AND NO POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (TED BRITT FORD IN FAIRFAX, VA) WAS NOTIFIED OF THE FAILURE, BUT THE MANUFACTURER WAS NOT. THE FAILURE MILEAGE WAS 50,000.

SUDDEN DECLERATION AND STALL WHILE IN HIGHWAY SPEEDS ON HIGHWAY, LIKELY DUE TO ELECTRONIC THROTTLE BODY (ETB) ISSUE. VERY DANGEROUS ISSUE.

I WAS IN A TURN LANE TURNING ONTO A HIGHWAY WHEN MY CAR STARTED SPUTTERING AND LOST POWER. I COULD NO LONGER ACCELERATE WHEN PRESSING THE GAS PEDAL. I COASTED THROUGH THE TURN AND HAD TO COAST ACROSS A LANE OF RUSH HOUR TRAFFIC TO GET PULLED TO THE SIDE OF THE ROAD TO SAFETY. THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. IT HAD TO BE TOWED TO THE DEALER. THEY HAVEN'T LOOKED AT IT YET BUT FROM WHAT I CAN TELL IT SOUNDS LIKE THE THROTTLE BOX, WHICH FORD HAD UNDER EXTENDED WARRANTY BECAUSE OF ALL THE PROBLEMS THEY'VE HAD WITH IT. WHY HASN'T THIS BEEN RECALLED??? IT WAS VERY DANGEROUS FOR ME TO LOSE ALL POWER IN THE MIDDLE OF RUSH HOUR TRAFFIC AND THIS COULD HAVE EASILY BEEN AVOIDED IF THEY WOULD HAVE DONE A RECALL ON IT YEARS AGO!

CHRONIC (MANY TIMES OVER A PERIOD OF YEARS) HESITATION WHEN ACCELERATING FROM A LOW SPEED, AS WHEN ATTEMPTING TO MERGE FROM A HIGHWAY ON-RAMP. ONLY A SECOND OR SO, BUT ENOUGH TO MAKE ACCELERATION UNCERTAIN AND UNPREDICTABLE CAUSING SEVERAL NEAR-MISS ACCIDENTS

I PURCHASED THE VEHICLE BACK IN DECEMBER OF 2012 FROM ROBINSON FORD IN CALEXICO, CALIFORNIA. A FEW MONTHS (I CAN'T RECALL THE EXACT DATE) AFTER DRIVING THE ESCAPE WHEN COMING TO A STOP AND AS I WAS BRAKING, THE VEHICLE SUDDENLY ACCELERATED. AGAIN IN 2013, THE VEHICLE ACCELERATED AS I WAS BRAKING FOR A STOP. THIS TIME I TOOK THE CAR TO THE DEALER WHERE I PURCHASED THE VEHICLE (RECORD ON FILE WITH THE DEALER) TO REPORT THE MATTER AND HAVE THE VEHICLE CHECKED. THEY COULD NOT FIND ANYTHING WRONG WITH THE FORD ESCAPE. ON MONDAY, NOVEMBER 23, 2015 AT ~9PM AS I WAS BRAKING ON A SURFACE STREET TO COME TO A STOP, THE VEHICLE SUDDENLY BEGAN TO ACCELERATE. I PUSHED HARD ON THE BRAKE AND THE CAR CONTINUED TO ACCELERATE AND 'JUMP'. THIS TIME I HAD TWO WITNESSES IN THE CAR WITH ME AND THE SITUATION WAS FRIGHTENING TO SAY THE LEAST. I ONCE AGAIN TOOK THE VEHICLE TO THE DEALER (ROBINSON FORD IN CALEXICO, CA 92231) WHERE THE SAME MECHANIC WHO LAST CHECKED THE VEHICLE (RAMON BALTAZAR) SAID THERE WAS NOTHING WRONG WITH THE CAR THAT HE COULD IDENTIFY (RECORD ON FILE WITH THE DEALER). I AM KNOW VERY WORRIED AND CONCERNED THAT THIS SUDDEN ACCELERATION ISSUE COULD RESULT IN ME HARMING SOMEONE SHOULD THIS HAPPEN AGAIN. IN FACT, I NOW KEEP A SIGNIFICANT DISTANCE FROM THE VEHICLE IN FRONT OF ME ANYTIME I AM APPROACHING A STOP. I NO LONGER FEEL SAFE OR CONFIDENT DRIVING THIS VEHICLE.

WHILE DRIVING MY VEHICLE EXPERIENCED A RAPID REDUCTION OF SPEED AND SLOWED TO A CRAWL. WHEN TRYING TO BRAKE THE CAR WOULD ACCELERATE THEN DECELERATE RAPIDLY UNTIL I WAS ABLE TO SHUT THE VEHICLE OFF.

AS THE VEHICLE WAS ACCELERATING (APPROX. 30 MPH), THE ENGINE LOST POWER AND WENT INTO A ROUGH IDLE STATE. I HAD TO PULL OVER AND TURN OFF THE ENGINE. UPON RESTARTING, IT DIDN'T START CORRECTLY. IT SOUNDED LIKE IT DIDN'T DISENGAGE THE KEY / STARTER FOR A FEW SECONDS (2-5). THE MECHANICS LIGHT LITE UP WHEN THE ENGINE LOST POWER. THIS HAS HAPPENED 5 TIMES SINCE IT FIRST HAPPENED. IT HAS ALSO HAPPENED WHILE DRIVING ON THE HIGHWAY AT 70 MPH. SUDDEN LOSS OF POWER. THIS IS EXTREMELY DANGEROUS AND IT APPEARS THAT OTHER PEOPLE HAVE BEEN HAVING SIMILAR PROBLEMS. THIS SHOULD BE REPAIRED BY FORD AT NO CHARGE TO OWNERS BEFORE THERE IS A FATAL ACCIDENT DUE TO THEIR FAULTY PART. *TR

REDUCED SPEED WHEN ACCELERATOR PEDAL IS PRESSED CAUSING VEHICLE TO SLOW TO IDLE CONDITION IN CITY DRIVING SPEEDS OF LESS THAN 30 MPH

MY DAUGHTER WAS DRIVING BACK TO SCHOOL (7 HOURS) WHEN SHE WOULD GO TO ACCELERATE, NOTHING WOULD HAPPEN. SHE WOULD HAVE TO TRY TO MOVE OVER TO THE RIGHT LANE AND THEN GET TO THE SHOULDER. SHE WOULD TURN HER CAR OFF AND THEN ON AND IT WOULD LET HER ACCELERATE AGAIN. SHE CALLED ME WHEN IT DID THIS A SECOND TIME. I DID SOME RESEARCH AND FIGURED OUT IT WAS THE THROTTLE BODY. I CALLED AAA AND HAD HER TOWED FOR TWO HOURS BECAUSE I DID NOT WANT HER DRIVING FOR FEAR SHE WOULD LOSE CONTROL AND HURT HERSELF AND OTHERS. SHE TOOK IT IN TO FORD AND THEY CONFIRMED AFTER THE DIAGNOSTIC THAT IT WAS THE THROTTLE BODY. SHE WAS NOT LETTING ANY WORK BE DONE UNTIL SHE KNEW WHAT IT WAS. SHE WAS THEN TOLD THAT IT WAS A RECALL AND FREE WHICH IS WHY SHE ALLOWED THE WORK TO BE DONE. NOW THEY ARE SAYING THAT THEY CAME BACK AND SAID THAT IT IS COVERED UNDER EXTENDED WARRANTY AND THAT SHE HAS TO PAY FOR IT. HOW IS IT THAT SHE HAS TO PAY FOR IT? IT IS EITHER COVERED BY RECALL OR COVERED BY WARRANTY SO WHY DOES SHE PAY FOR IT? THIS IS A MAJOR MALFUNCTION WITH THESE VEHICLES AND IS CAUSING SERIOUS IF NOT FATAL HARM. *TR

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 08/29/14*LJ UPDATED 09/17/2014 *JS

INTERMITTENT VEHICLE STALLS, WHICH IS TYPICALLY MORE COMMON AS WELL AS SURGES WHEN ENTERING TRAFFIC FROM A STOPPED POSITION OR WHILE DRIVING AT HIGHWAY SPEEDS. ALSO, WHILE DRIVING AT A CONSTANT SPEED (BETWEEN 15 AND 25 MPH) THE CAR WILL SLOW DOWN EVEN THOUGH I HAVE NOT LIFTED MY FOOT UP FROM THE GAS PEDAL. THIS HAS BEEN GOING ON EVER SINCE I BOUGHT THE CAR IN JANUARY OF 2012, REGARDLESS OF THE WEATHER OR THE SEASON. I HAVE GONE TO TWO DIFFERENT DEALERS AND THEY CLAIM NOTHING IS WRONG WITH THE CAR. OTHER PEOPLE HAVE DRIVEN MY CAR AND HAVE COMPLAINED ABOUT THE STALLS AND SURGES WHILE DRIVING THE CAR. THANK YOU YOUR HELP WOULD BE APPRECIATED. *TR

I HAVE A 2012 FORD ESCAPE LIMITED. THE FIRST INCIDENT HAPPENED WHILE I WAS ON THE FREEWAY. THE LITTLE WRENCH LIGHT CAME ON AND THE CAR WAS STUCK IN IDLE. AFTER PULLING OVER AND PUTTING IT IN PARK, I TRIED TO REV IT UP BUT IT WOULDN'T REV. I TURNED THE CAR OFF AND WAITED A FEW SECONDS THEN CRANKED IT UP. IT STARTED UP AND WHEN INTO GEAR. THE SECOND TIME IT HAPPENED, I WAS TURNING ONTO ANOTHER STREET. IT HAPPENED TWO DAYS LATER. I DID THE SAME THING. THAT SAME NIGHT, IT HAPPENED TO ME TWO MORE TIMES ON THE WAY HOME FROM WORK. THE LAST TIME, NOT ONLY DID MY CAR DO IT AGAIN, BUT THIS TIME IT ACTED LIKE IT WAS TRYING TO KICK IN GEAR SO IT WAS JERKING FORWARD. I THEN PUT IT IN NEUTRAL AND IT JUST IDLED BUT WOULD NOT REV UP. SO I TURNED IT OFF AND BACK ON AGAIN AND PUT IT INTO GEAR AND IT WENT. I'VE TAKING IT IN TO GET LOOKED AT AND A FEW DIFFERENT PEOPLE ARE TELLING ME ITS THE SAME THING, THE ACCELERATOR OR THROTTLE IS STICKING. AND THAT ITS A THROTTLE BODY MALFUNCTION. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. I BOUGHT MY CAR BRAND NEW SO I WOULDN'T HAVE TO DEAL WITH CAR REPAIRS. I'VE HAD MY ESCAPE FOR ONLY A YEAR AND I ALREADY HAVE TO DO REPAIRS ON IT. *TR

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE TOWER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 36,600.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED AS THE WRENCH WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 44,000.

I HAD STOPPED AT A STOP SIGN AND PRESSED THE GAS PEDAL TO ACCELERATE AND IT WOULD NOT ACCELERATE AND BEGAN JERKING FORWARD PARKED IN FRONT OF A BUSINESS AND PUT CAR IN PARK AND AGAIN PRESSED THE ACCELERATOR AND AGAIN IT DID NOT ACCELERATE. BACKED OUT AND PUT CAR IN DRIVE AND MOVED ABOUT 10 FEET FROM WHERE I HAD PARKED AND AGAIN IT JERKED FORWARD AND DID NOT ACCELERATE. TRIED MOVING A SECOND TIME WITH THE SAME RESULTS. PARKED IT AND TURNED IT OFF TO CALL A WRECKER. TRIED TURNING IT OFF AND TURNING IT ON AGAIN AND THIS TIME IT WORKED; ACCELERATED WHEN GAS PEDAL WAS PRESSED, DID NOT JERK AS IT HAD PREVIOUSLY. DROVE IT WITHOUT INCIDENT BUT DECIDED TO TAKE IT TO A DEALER IN WHARTON, TEXAS WHO PUT IT ON THE COMPUTER TO DETERMINE WHAT WAS CAUSING THE PROBLEM. IT CAME UP WITH NO CODE. HE TOLD ME THAT THE FORD ESCAPES AND FUSIONS HAD A THROTTLE PROBLEM AND HE WAS SURE THAT WAS WHAT THE PROBLEM WAS, HE REPLACED IT AT A COST OF $484.60. ALTHOUGH I HAD JUST PURCHASE THE CAR, USED ON JULY 13, 2013 AND WAS UNDER WARRANTY FOR ENGINE AND POWERTRAIN, THE WARRANTY DID NOT COVER THIS EXPENSE. I FEEL THE DEALER SHOULD HAVE TOLD ME ABOUT THIS PROBLEM, BUT SEEING THAT I AM A WOMAN, HIS BOTTOM LINE WAS PROFIT AT ANY COST, HE DID NOT INFORM ME. NOW I FIND OUT THAT THE FORD ESCAPES ARE RIDDLED WITH PROBLEMS. SO MUCH FOR BUYING AMERICAN! *TR

THIS MORNING I SAW THE CNN NEWS TICKER STATING YOU ARE INVESTIGATING THE FORD F150'S FOR ECO-BOOST ACCELERATION ENGINE STALLS. I HAVE A 2012 FORD ESCAPE AND THIS VERY SAME THING HAS OCCURRED TO ME 3 TIMES. I CAN'T REMEMBER THE DATES, BUT IT HAS BEEN WITHIN THE LAST YEAR, BECAUSE I BOUGHT THIS VEHICLE JULY 2012. I TOOK THE CAR TO LOCAL DEALERSHIP, EXPLAINED MY CONCERN & WAS TOLD "IT WAS A DEFECTIVE COMPUTER SOFTWARE PROBLEM, SOFTWARE REPLACED." I HAVEN'T HAD ANYMORE MORE EPISODES OF "STALLING WITH ACCELERATION" BUT IT'S VERY EVIDENT SOMETHING IS NOT RIGHT DURING ACCELERATION. THE VEHICLE SEEMS TO DECELERATE OR SOMETIMES "JERK" WITH ACCELERATION. I'M CONCERNED NOW THAT YOU ARE ONLY INVESTIGATING THE F-150'S & SHOULD BROADEN THE SCOPE OF YOUR INVESTIGATION TO INCLUDE THE ESCAPES OR ANY VEHICLE WITH ECO-BOOST. *TR

VEHICLE IS REPEATEDLY SURGING WITHOUT WARNING OR STALLING WITHOUT WARNING. OFTEN DURING TURNS IN HEAVY TRAFFIC. DEALER IS UNABLE TO REPLICATE BUT SUSPECTS THROTTLE BODY MALFUNCTION. *TR

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 65 MPH. THE WRENCH WARNING ICON ALSO ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 41,000.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE BECAME UNRESPONSIVE TO ACCELERATION ATTEMPTS HOWEVER, THE ENGINE RPMS INCREASED. THERE WAS A TWENTY SECOND DELAY IN VEHICLE RESPONSE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING ON FOUR DIFFERENT OCCASIONS AND EACH TIME THE CONTACT WAS TOLD THAT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 4,900 AND THE CURRENT MILEAGE WAS 9,900.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE AND ACCELERATOR PEDAL SIMULTANEOUSLY, THE VEHICLE WOULD ENGAGE IN LIMP MODE AND THE ENGINE WOULD HESITATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HIM THAT THERE WAS A SWITCH THAT WOULD CAUSE THE VEHICLE TO HESITATE TO PREVENT ERRONEOUS ACCELERATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5. THE CURRENT MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS UNAVAILABLE. ...UPDATED 04/25/13 *BF

I WAS DRIVING MY ESCAPE ABOUT 15 MPH AND WENT TO ACCELERATE. WHEN I PUSHED THE GAS PEDAL DOWN, THE TOTAL CAR DID NOTHING. I JUST HESITATED AND STUMBLED THEN FINALLY ACCELERATED. IT HAS DONE THIS SINCE NEW, BUT THOUGHT IT WAS JUST THE DRIVE BY WIRE SYSTEM THEY USE NOW. THIS MAKES ME NERVOUS IF IN A SUDDEN AVOIDANCE SITUATION AND CAN'T AVOID IT. *TR