2013 Ford Escape FUEL/PROPULSION SYSTEM

MY MOM'S CAR IS A REMOTE FOB PUSH BUTTON START AN STOP AND SHE CANNOT HEAR THE CAR RUNNING TO CUT OFF SOMETIMES LEAVING IT RUNNING. WE ASKED THE FORD DEALER TO PROGRAM A 3 MINUTE IDLE SHUT DOWN BUT COULD NOT ACCOMODATE. NO INJURY HAS BEEN CAUSED.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 72 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT DIAGNOSED THAT THE FUEL LINE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN PERFORMED ADDITIONAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,615.

WENT IN FOR AN OIL CHANGE AND MY HUSBAND WAS ADVISED THAT THE HEAT SHIELD OVER THE CATALYTIC CONVERTER APPEARED TO BE DISINTEGRATING. THE TECHNICIAN SUGGESTED IT WOULD BE A FIRE HAZARD AND NEEDED TO BE REPAIRED ASAP. WE WENT TO IMMEDIATELY TO THE FORD DEALERSHIP AND THEY ATTEMPTED TO ASSERT WE HAD HIT SOMETHING. BASED ON POSITION OF SHIELD I'M NOT ENTIRELY SURE THAT'S POSSIBLE. WE HAD NOT HIT ANYTHING WITH THE CAR SO THE ASSERTION WAS JUST OFFENSIVE, THAT PLUS THE FACT THAT THERE IS ZERO OTHER DAMAGE TO THE VEHICLE. SO, WE HIT SOMETHING THAT WAS ABLE TO DAMAGE THE HEAT SHIELD IN THE UNDER BODY OF THE VEHICLE WITHOUT CAUSING ANY OTHER DAMAGE? RIGHT! THEN THEY SAID COULD BE 'WEATHER' CONDITIONS AS WE LIVE ON A GRAVEL ROAD. THIS APPEARS TO BE A CONSISTENT THEME FROM OTHER POSTINGS, ALTHOUGH IN THEIR CASE THEY WERE TOLD SNOW! MAYBE FORD DOESN'T MAKE VEHICLES TO BE USED IN OTHER THAN PRISTINE DRIVING CONDITIONS. WONDER WHERE I'D HAVE TO TRAVEL TO FIND THOSE? APPARENTLY, FORD ELECTED TO INSTALL A PART ABOVE THE CATALYTIC CONVERTER THAT DOESN'T APPEAR AS WELL CONSTRUCTED AS THE PANS I USE TO MAKE BAR-B-QUE ON MY GRILL; AND WHICH INCIDENTALLY DON'T APPEAR TO HOLD UP TO EITHER SNOW OR GRAVEL ROADS IF YOU BELIEVE THE EXCUSES OF THEIR SERVICE ADVISERS. OUR DEALERSHIP CHARGED $167 FOR THE HEAT SHIELD AND ANOTHER $109 TO INSTALL IT FOR A TOTAL BILL OF $290.09 AFTER TAXES. THE PART ITSELF APPEARS DESIGNED FOR FAILURE AND THEN ON TOP OF THAT WE WERE PRICE GOUGED WHEN THE FAILURE OCCURRED. THE ADVISER ACTUALLY GAVE ME THE PART TO SHOW ME AFTERWARDS. IT IS LITERALLY SHOCKING TO ME THAT SOMETHING THIS CHEAPLY MADE COULD BE INSTALLED IN THE UNDER BODY OF ANY VEHICLE. BAR-B-QUE PANS THAT I CAN BUY FOR 4 FOR $10 WOULD HAVE PROVIDED BETTER LONGEVITY. SHAME ON FORD AND THE DEALERSHIP THAT PRICE GOUGED TO TAKE ADVANTAGE OF FORD'S DESIGN FAILURE. *TR

SINCE I HAVE OWNED THE ESCAPE TO PRESENT I HAVE NEVER GOTTEN ANYWHERE NEAR THE GAS MILEAGE THAT WAS LISTED ON THE WINDOW TAG. I DO NOT EVEN GET ON THE ROAD WHAT IT SAID I SHOULD GET IN TOWN. IT STINKS.... I HAVE TALKED TO THE DEALERSHIP PERSONS ABOUT IT EVERY TIME I AM IN FOR AN OIL CHANGE OR RECALLS. THEY JUST TELL ME THAT IT ISN'T BROKEN IN. HOW MANY MILES DO I HAVE TO HAVE TO BE BROKEN IN??? I AM AN OLDER LADY SO I DO NOT DRAG, DIG OFF, OR ANY FOOLISH DRIVING....THE GAS MILEAGE JUST STINKS. IS THERE ANYTHING THAT CAN BE DONE ABOUT IT. MAYBE FORD NEEDS TO HAVE TO FOLLOW KIA'S EXAMPLE AND HAVE TO GIVE GAS CARDS TO MAKE UP FOR THE POOR GAS MILEAGE. I HAVE COMPLAINED ABOUT THIS SEVERAL TIMES ON LINE, BUT NOTHING HAPPENS. UNLESS THIS CHANGES, I WILL NOT BE INTERESTED IN BUYING A FORD AGAIN. I WILL GO BACK TO FOREIGN MAKE....ALWAYS GOT GOOD GAS MILEAGE THERE. WANTED TO BUY LOCAL AND BUY AMERICAN MADE, BUT BIG MISTAKE!!!!!!!!!!!!!!!

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A STRONG GASOLINE ODOR FROM INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN COULD NOT DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

FILLING VEHICLE UP WITH GAS PUMP ON AUTOMATIC. AFTER GAS PUMP CLICKED OFF, REMOVED NOZZLE FROM VEHICLE AND GAS SHOT OUT OF GAS TANK FILLER NECK ALL OVER ME. HAPPENED TWICE AT 2 DIFFERENT GAS STATIONS. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS NO WAY TO SECURE THE FUEL SYSTEM FROM VANDALISM BECAUSE THERE WAS NOT A LOCKING MECHANISM ON THE FUEL CAP. THE MANUFACTURER WAS CONTACTED HOWEVER, THEY OFFERED NO ASSISTANCE. THE LOCAL DEALER WAS CONTACTED AND ADVISED THAT THERE WAS NO REMEDY AVAILABLE FOR THE PROBLEM. THE FAILURE MILEAGE WAS 5,787.