59 complaints reported

2015 Ford Escape Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
59
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Sep 2025

The contact owns a 2015 Ford Escape. The contact stated that while driving at 40 MPH, the instrument panel turned off and failed to display pertinent vehicle information. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the instrument panel. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V406000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 127,000. The VIN was not available.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Sep 2025
Sep 2025

Back up camera glitches, shows images upside down, or not at all. This has been happening for at least 6+ months. Component has not been inspected. There is a current recall on Edge and Expedition in the same years as mine but the Escape was not included in in the recall.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Sep 2025
Nov 2024

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the instrument cluster screen became inoperable. The contact stated that the instrument cluster screen displayed a white screen. The contact stated that the instrument cluster screen failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 70,243.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2023
Sep 2024

With no warning, car suddenly refused to start after parking it for a brief errand. Jump starting had no effect (battery was healthy and fully charged). Keys would switch instrument cluster on but cluster would go dark when key was turned to start position or when shifter release was pulled. After reviewing YouTube, other owners found that the 50A mega fuse connected to the fuel pump and BCM (yellow wire) would degrade to the point that its internal connection would become intermittent. This causes intermittent no-start condition and could result in the vehicle shutting off while being driven on the road. Rapping on the front panel of the battery box can temporarily reconnect the internal failure of the fuse and allow the car to start.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Sep 2024
Sep 2024

The contact owns a 2015 Ford Escape. The contact stated while driving at various speeds, the message "Liftgate Ajar" was displayed while the liftgate was securely closed. Additionally, the contact stated that the failure had caused the interior lights and the marker lights to remain illuminated upon parking the vehicle. An unknown dealer was notified of the failure and informed the contact that the VIN was not under a recall related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2023
Sep 2024

I was driving this car down the road 50mph when the engine turned off. The dash board indicated no rpm, no warning lights and to shift the car into park. When I rolled safely to a stop, the engine would not crank over with the key and none of the dash board warning lights were on. The issue with this was the 50a BCM fuse #9 opened but did not blow. Wiggling the main wires by the battery caused the BCM to regain power and the car restarted. The fuse was replaced for the repair.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Aug 2024
Jan 2024

The contact owns a 2015 Ford Escape. The contact stated that upon starting the vehicle, the instrument panel was blank. Over several days, the instrument panel screen returned; however, the panel intermittently went blank while driving without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 15V406000 (Electrical System) which was linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2023
Nov 2023

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was parked, the contact became aware that the horn was inoperable. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the horn could be faulty because it was made from plastic. The vehicle had been repaired three times however, the failure persisted. The manufacturer was made aware of the failure and referred the contact to to NHTSA Hotline for assistance. The failure mileage was 78,000.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Nov 2023
Jul 2023

The contact owns a 2015 Ford Escape. The contact stated that after starting the vehicle she became aware that the instrument cluster was inoperable. The contact who is an amputee and physically disabled stated that she needed all the instrument cluster gauges to be operable in the event of an emergency because she had no phone service or ability to reach Emergency Services. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the APIM module needed to be replaced. The vehicle had not been repaired. The contact researched online a related the failure to Technical Service Bulletin Number: 20- 2255 (Electrical System: Instrument Cluster/Panel). The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jun 2023
Jun 2023

The contact owns a 2015 Ford Escape. The contact stated while starting the vehicle, the instrument panel failed to illuminate as needed. The vehicle was taken to the dealer and the contact was informed that the instrument cluster needed to be replaced; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the VIN was not under recall and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 60,000.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jun 2021
Jun 2023

The contact owns a 2015 Ford Escape. The contact stated that the instrument panel had gone blank. The contact stated that due to the failure, the tachometer, speedometer, tire pressure, and check engine warning light features were made inoperable. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was unknown.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2022
May 2023

I was driving when the car turned off and the display said Transmission is not in park. The car would not turn on until the engine cooled down, I took it to mechanics and they could not figure out why it was turning off. The battery, alternator and started all tested fine. I do not know what happened.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Mar 2023
Mar 2023

The contact owns a 2015 Ford Escape. The contact stated that the rear back up camera failed to operate as needed with a blank on the display screen. The vehicle was taken to the dealer where the contact was informed that the Accessory Protocol Interface Module (APIM) was defective and needed to be replaced. The contact was then notified of NHTSA Campaign Number: 15V406000 (Electrical System); however, the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Mar 2023
Dec 2022

The Sync system in my vehicle no longer works properly. This makes me unable to connect my phone to the bluetooth and use my phone handsfree. The problem has not been confirmed by a dealer or independent center. I did however replace the fuse that powers the sync system and even disconnected my battery to perform a hard restart on the system and it still does not work. The sync first failed about 3 weeks ago.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Nov 2022
Oct 2022

I was driving on the highway 3 weeks ago and the dashboard turned off including the radio and there was no electricity inside the vehicle. Then a couple of minutes the power came back on. On 10/15/22 I got stranded at the border of San Ysidro because I had to turn off the car, I had to be pushed by the CBP Officers, since it was pass midnight (Sunday 10/16/22) I was waiting to be towed (magically the power came back on after almost 3hrs) and I was able to drive home. I took my car to Firestone, and they couldn't fix the problem, my car has been at the Ford dealership since Monday and finally after 4 days they know what the problem is, there is an issue in the network wiring to the BCM (Body Control Module). They still going to figure out the root of the problem. The dashboard turned off w/o warning no lights, no problems before.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jul 2022
Aug 2022

The contact owns a 2015 Ford Escape. The contact stated that whenever the START/STOP button was depressed, the vehicle failed to turn off as needed. A message to “Please Shut Off the Engine” to save the battery was displayed. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer, Stuart Powell Ford Lincoln Mazda (225 S Danville Bypass, Danville, KY 40422, (859) 236-8917) but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed her that the vehicle was not covered under recall. The contact stated the failure was similar to NHTSA Campaign Number: 15V436000 (Electrical System). The approximate failure mileage was 30,000.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2022
Aug 2022

I went to start my vehicle and the digital screen on the dash does not work. This is the screen with the digital speedometer, odometer, miles driven and many other digital readouts connected to a “cluster” of wiring within the dash. This is a problem that could not be prevented by me, and is the fault of a faulty manufacturing piece. There is a blank space in the dash where the readouts were. This piece is definitely a safety hazard and should be replaced by Ford. Local dealer told me it was out of warranty therefore my responsibility.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2021
Jul 2022

The contact owns a 2015 Ford Escape. The contact stated that while depressing the START/STOP button to turn off the vehicle, the engine continued running. After the contact was able to turn off the vehicle, the instrument panel and radio remained operational. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 15V436000 (Electrical System). The manufacturer was notified of the failure. The approximate failure mileage was 97,800.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jul 2022
Jun 2022

The owns a 2015 Ford Escape. The contact stated while driving 15 MPH, the vehicle inadvertently lost motive power and stalled. There was no warning light illuminated. The contact attempted to depress the brake pedal to restart the vehicle and the brake pedal felt firm. The contact attempted to depress the brake pedal with her two feet but it failed to respond. The contact was able to depress the brake pedal after several attempts. The contact was able to drive to her residence and parked the vehicle. However, the failure reoccurred twice while driving. The vehicle was taken to the dealer where it was diagnosed that the body control module (BCM) had failed and needed to be replaced. The dealer also informed the contact that the failure could be associated with the instrument cluster. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 15V406000 (Electrical System) that she associated with the failure. The failure mileage was approximately 133,000.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2022
Apr 2022

The contact owns a 2015 Ford Escape. The contact stated that the vehicle intermittently failed to restart after being parked after an extended driving period. The contact stated that after multiple attempts, the computer system would activate; however, the vehicle would fail to start-up. The contact also stated that only the passenger’s side exterior lights would illuminate while the vehicle was in operation. The contact had the vehicle towed to an independent mechanic and was informed that the BCM (Body Control Module) was defective. The mechanic then referred the contact to a dealer since he did not have the equipment to repair the vehicle. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V436000 (Electrical System). The dealer was notified and the contact was informed that her vehicle was not included in the recall. An appointment was then scheduled to have the vehicle serviced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2022
Mar 2022

The contact's wife owns a 2015 Ford Escape. The contact stated while his wife was driving approximately 45 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was then referred to the local dealer to diagnose the vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V436000 (Electrical System) and was informed by the manufacturer that the repairs were completed back in April 2016. The failure mileage was approximately 96,000.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Apr 2022
Nov 2021

The accessories screen that the camera uses works intermittently. When not working the backup warning signal also does not work causing a safety issue of backing into someone or something

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jul 2021
Oct 2021

The instrument panel on my vehicle, where the speed and fuel level and other important informational messages and displays are, have lines spreading horizonatally blocking information and the lighting is completely dimmed. The panel where the backup camera displays has the same lines running horizontally and dimmed . It is unsafe for me to drive my vehicle if I don't know the speed and other important information displayed. I called Ford company and was told that this particular VIN did not have a recall therefore it is my responsibility.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2021
Sep 2021

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE PRESSING THE START/STOP BUTTON, THE VEHICLE FAILED TO TURN OFF. THE CONTACT INDICATED THAT TO TURN OFF THE VEHICLE, THE BATTERY HAD TO BE DISCONNECTED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO WAS UNABLE THE DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER CROSSROAD FORD OF PRINCE GEORGE LOCATED AT 4500 WHITEHILL BLVD, PRINCE GEORGE, VA 23875 WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V436000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2021
Aug 2021

The contact owns a 2015 Ford Escape. The contact stated that while operating the vehicle the instrument cluster screen was inoperable and the driver was unable to view safety related information regarding the tire pressure monitoring system and air bag warnings. The vehicle was taken to the local mechanic who diagnosed that the instrument cluster display needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and the contact was informed that the VIN was included in the NHTSA campaign number 15V406000 (Electrical system). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 77,000.

Type: Vehicle, Vehicle: 2015 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Aug 2021

Trend Over Time

Complaints by year

Quick Summary

The 2015 Ford Escape has 59 Electrical System complaints on file. Review the timeline above for detailed owner experiences.