2015 Ford Escape UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The rear camera goes in and out all the time. Sometimes it doesn't work at all! Such a safety concern that needs to be addressed!
Catastrophic Hood Latch Assembly breakage. Assembly came off car. The Hood then flew back onto windshield completely destroying it. Safety Latch was also detached. Hood latch Assembly was on top of motor after car was stopped. There were no warnings lamps, messages or any other symptoms of this problem prior to failure. The car has not been inspected by anyone yet, but there are photos showing the damage and the parts are also available for inspection. Safety concerns: Hood coming back on to windshield due to this parts failure could cause catastrophic injuries or death especially at interstate speeds.
Back up quit working.
I have a problem with paint fading on the top of my vehicle of which I called Ford Motor Company and they referred me to contact NHTSA. I believe this is a Ford problem to work with me about this issue. The fading out is in pattern which is very unusual. I have had two other Ford vehicles longer than this one and more mileage and did have any problems with paint. Ford is claiming that I had five years to report this; however this started a few months ago. I will appreciate any assistance or guidance that you can offer me with this issue. Ford also stated that this was not a recall issue. Whether or not this paint was not a recall list or not it does indicate that the paint is defective from the factory.. Again, I welcome any suggestions or guidance with this matter. The attached pictures shows a portion of the top of the roof on the vehicle, the entire roof is defective from front to back and is in a pattern. tThanks
Back Up Camera, I have reported it before several times and was given a #OD11583257 it's been over 6-9 months and still have heard back absolutely nothing from anyone and was told someone would contact me, it's very dangerous and have had many close calls. When I told the Ford location that I bought it, they told me there were other 2015 Ford Escapes that had been recalled with the same problem but my VIN number was NOT one of them, I don't understand and would like to have it fixed - so how do I go about that.. I would appreciate and response this has gone on too long without any communication, the Car Pro Jerry told me to continue to reaching out to you it is a malfunction and should be repair. Thank you for your immediate attention in this matter. [XXX] and [XXX] - email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The backup camera does not work.
The camera goes on and off. Sometimes as you reverse the camera is working then suddenly goes black. There is no direct pinpoint to when the camera stopped working properly but poses a risk when using to reverse and suddenly goes black
When hitting the brakes the car starts accelerating brakes go to the floor
Climate Control Housing is broken. Air will not come out of the face vents. This caused me to overheat because the AC could not cool me off while driving. Even with AC coming out of the feet and defrost vents, it was not able to cool my car off enough to be a comfortable temperature. A dealer and an auto shop both said this is a known issue.
The vehicle with this VIN was blocking access to a federal building on 7/30/24, DURING BUSINESS HOURS, and I have photographic proof with a date and time stamp.
The Sunroof spontaneously shattered while I was driving home. Upon further inspection, it looked like the glass was becoming separated from the frame as well.
Car goes into reverse, electrical issues
Unsuccessful correction of recall of instrument panel. The panel flickered shortly after we purchased in 2018 and have been told by Ford dealer the manufacturer replaced with the same part that was malfunctioning. They will only attempt to correct the problem one time. The same bad fix was applied to the recall. I feel like I have to 'tip toe' so to speak driving this car. There's no way to know how many miles the car has been driven, or other information as it is all blank.
Transmission failure without warning leaving me stranded on a busy off ramp. Very dangerous situation state police had me towed costing me 430.00. Dealership determined the car needed a new transmission. Vehicle has been repaired.
I took my 2015 Ford Escape to Gary Yeomans Ford Ocala for 2 recall items and they wanted to charge me for the recall items. My Vin#[XXX] Making me pay for recall items is illegal and they should be prosecuted. IMHO Where can I go to have the recall items fixed without having to pay for them? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
My transmission is slipping and won’t change gears consistently.I bought it in for recall work but it seems like the issue wasn’t fixed 2015 Ford escape
When driving on the freeway The car all of the sudden stop indicating TRANSMISSION NOT IN PARK. It had a recall 22S43/NTHSA22V413 and suppose Ford fix it but its doing it again. On July 7, 2023 [XXX] told me to take it back but as of July 25, 2023 still have not been fixed. The past 3 days i been calling [XXX] but he does not answer my calls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The consumer stated that they are scared the vehicle will stop in the middle of the freeway again.
When stepping on the gas the SUV is hesitating to move forward, it is shifting very high and having a hard time shifting into gear. Transmission issues
2015 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 20V-22.
Back up camera is blacking out and/or distorting more than half the time it's in use. The problem is intermittent. It's the exact same issue as already Recalled for newer Ford vehicles.
Stalls randomly, usually after idling for a period of time. Have changed throttle body and perge valve , was an issue on older models but no recall for the 15 and up for a harness issue
Shifter is stuck, not able to maneuver safely. I will take my car tomorrow to an auto center to fix it.
Horn works intermittently
The bushing to my vehicle unattached itself while I was in the car and my 6 year old child. The car continued to roll forward although I tried to hold the brakes down and it would not go into park. I had to use the emergency brakes to keep the vehicle from continuing to roll forward. I looked up a recall for my vehicle but it has no remedy to the issue. I cannot drive my car in the condition that it is in because it will not go into gear or crank up because it is stuck in reverse.
The transmission shift cable bushing on my 2015 Ford Escape deteriorated and failed. The car indicates that it is in PARK but it is actually in gear and will roll freely but can not be cranked. There has been a recall for this exact same problem on the 2013 and 2014 versions of this same vehicle as well as some other Ford vehicles. Why does it not include the 2015 model year?
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2015 Ford Escape has 80 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.