2017 Ford Escape ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and DTC: P0301, P0302, and P0304 were retrieved for a misfire in cylinder #1, #2, and #4. Due to the failure, the spark plugs and ignition coils were replaced. Approximately one week later, the check engine light illuminated again. The vehicle was taken back to the independent mechanic, and the same codes were retrieved as before. The contact continued driving the vehicle, and the message "High Engine Temperature - Stop Safely" was displayed before the vehicle lost power and shut off. The dealer was notified of the failure, and the contact was provided with an estimate for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at 65 MPH, the check engine warning light illuminated, and there was a misfire coming from the engine. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the failure had occurred while the contact was driving on the highway. The vehicle was driven to the shoulder of the road. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in cylinders #2 and #3. The vehicle was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 95,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle shuddered abnormally while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with coolant intrusion into the engine. The contact was informed that the failure could cause engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle shuddered and stalled. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.

The contact owns a 2017 Ford Escape. The contact stated that on several occasions while driving at various speeds, the vehicle went into LIMP Mode. The contact stated that the check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the turbo charger needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where it was diagnosed and determined that the turbo charger, water pump, and engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 94,000.

The contact owns a 2017 Ford Escape. The contact stated that on several occasions when the vehicle was started, there was white smoke coming from the exhaust pipe. The vehicle was taken to a dealer several times for maintenance or service, and the contact inquired about the cause of the white smoke. The contact was informed on several occasion that the smoke as normal, but the vehicle was not diagnosed. The contact stated while driving approximately 15 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer. The contact was informed that there was a misfire coming from cylinder #4 due to coolant intrusion. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the check engine warning light illuminated, and the vehicle was shaking slightly. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle hesitated to start as intended; however, the vehicle then functioned as needed after being started. The contact stated that the check engine warning light was illuminated. Upon further investigation, the vehicle was scanned and diagnosed with a misfire in cylinder #4, due to coolant intrusion. The vehicle was taken to a local dealer, where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2017 Ford Explorer. The contact stated that there was a hard shift in the transmission when accelerating and decelerating. The contact stated that the vehicle was shaking abnormally while being started. The contact stated while driving approximately 10 MPH, there was white smoke coming from the exhaust system. The contact stated that the check engine warning light illuminated and there was a misfire coming from the engine. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was coolant leaking into the spark plugs, causing the spark plugs to fuse inside the cylinder. The spark plugs were removed, and it was determined that there was coolant inside cylinder #3 and the engine needed to be replaced. The vehicle was taken to the dealer who confirmed the engine failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 88,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a coolant intrusion into the engine and the engine needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 131,919.

The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle hesitated, stalled, and was shaking and vibrating abnormally. The contact pulled over to the right side of the road and waited for towing assistance. The vehicle was towed to an independent mechanic, where it was diagnosed with a misfire and coolant intrusion in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact related the failure to Customer Satisfaction Program: 19B37 (Engine - Powertrain Control Module Reprogramming); however, the VIN was not included in the Customer Satisfaction Program. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.

The contact owns a 2017 Ford Escape. The contact stated that upon starting and driving at an undisclosed speed, the engine warning light illuminated. The vehicle hesitated with a misfire in cylinder #2. The vehicle was taken to an independent mechanic who informed the contact that the engine needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 70,000.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal sound emanating from the engine compartment, prompting the to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the head gasket, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 39,000.

The contact owns a 2017 Ford Escape. The contact stated while her daughter was driving out of the school parking lot at an undisclosed speed, the vehicle made an abnormal sound and stalled. There was no warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the engine block was fractured, and there was coolant intrusion in cylinders #3 and #4. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to an undisclosed TSB. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled, with an engine misfire. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 122,000.

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the messages "Engine Hot - Stop Safely" and the "Engine Fault" were displayed. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the head gasket needed to be replaced, and the engine needed to be disassembled and reassembled and coolant needed to be added. The vehicle was then taken to the dealer to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 81,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at 70-75 MPH, the vehicle lost motive power. The front of the vehicle began to jerk. The contact was able to pull over to a rest area before the engine seized. The vehicle failed to crank up. The contact used a scope to see if the camshaft was moving. The low pressure and engine light were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 48,000.

The contact owns a 2017 Ford Escape. While the contact’s wife was driving at an undisclosed speed, the engine overheated. The temperature gauge indicated that the engine was overheating. The vehicle was taken to an independent mechanic and was diagnosed with coolant intrusion into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer to make them aware of the failure. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty or recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.

The contact owns a 2017 Ford Escape. The contact stated that after a recent oil change, the contact was informed that the coolant level was lower than normal. The contact stated that while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal. The failure persisted with the check engine warning light illuminated. The vehicle was taken to the dealer where the mechanic discovered that there was coolant intrusion into a cylinder. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The engine overheating warning light was illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact was informed that the repair was not covered under a recall. The failure mileage was approximately 116,500.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 40 MPH, the vehicle shuddered, and lost motive power. The contact stated that the message "Engine over temperature" was displayed and the temperature gauge indicated that the engine was hot(H). Additionally, the contact observed an abnormal burning odor after exiting the vehicle. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was in the process of being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 94,000.

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the contact heard a loud clanking noise coming from the engine with the check engine warning light illuminated. The contact stated the engine began to misfire. The vehicle was able to be restarted on the third attempt; however, the failure recurred. The vehicle was taken to AutoZone where it was diagnosed and determined that the engine was misfiring. The contact was informed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure persisted with the engine warning light illuminated and the engine continuing to misfire. The vehicle was then taken to an independent mechanic where it was diagnosed with a failure with the engine block. The contact was informed that the engine needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHSTA Hotline for further assistance The failure mileage was 101,000.