2017 Ford Escape POWER TRAIN,ENGINE

At approximately 24509.37 miles the engine broke a valve and damaged a piston (hole in piston). We were never notified about Ford Motor Company's "Customer Satisfaction Program" 21N12 & 19B37 and Technical Service Bulletin reference (Technical Service Bulletin) 22-2134 pertaining to 2017-2019 Ford Escape Models. I have a copy of the Ford Motor Company letter sent to all U.S. Dealers dated June 9 2022 that was recently given to me by another Escape Owner. I believe this is commonly known as a "silent recall." The engine damage occurred on [XXX] at [XXX] at the mileage listed above. I believe there was a Class Action Lawsuit filed against Ford Motor Company that I, as an owner of this vehicle, was not notified about as required by law. This issue needs to be investigated so I can file a claim and seek remedy for damage to my vehicle. All the Diagnostic Trouble codes on my vehicle match all the codes on Ford's Program 21N12 as referenced above. All information points to Ford Company admitting to a known engine design defect that affects my vehicle. I have attached as many documents as can find to date since my engine damaged occurred. The local Ford Dealership provided Diagnosis of the engine damage and said they were well aware of the trouble with this Model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My ford escape had a recall for lower engine block back in late 2020. As of yesterday they are now telling me I need to get the same part they replaced then replaced again. Its been under 23k miles since the recall replacement was done and they want to charge me 9k

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the "Service Engine Now" and "Engine Service Require" messages were displayed. The vehicle was taken to an independent mechanic, who replaced the water pump, but the failure persisted. The vehicle stalled while driving. The vehicle was towed to a transmission specialist, who replaced the transmission for the second time; however, the failure recurred. The vehicle was taken back to the independent mechanic, who replaced the alternator and coolant pump; however, the failure recurred, and the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.

I have had to have my engine and my transmission replaced within 2 months apart I keep writing and calling everyone I can I keep hearing the 1.0 l engines are blowing up too due to the wet belt and they're doing nothing with the 1.5 l engines due to the coolant issues I had no warning lights going off in my car and it blew the motor if it wouldn't have been for me going downhill I could have easily been killed. I need some reimbursement I have worked out over almost 20 grand between the transmission and engine for repairs and I owe people money I can't afford this anymore. Why can you not make Ford pay for these. All of these engines are bad and the 1.0's and the 1.5 leader engines. I have all the documentation from what I paid for both all I would like is for half back. It seems like nobody's doing anything about this you keep asking for the approximate date and I do not remember. I'm going to try to get as close as I can. It's not a mileage thing on these vehicles they're all having coolant problems or they're all having wet belt problems it does not matter. It's faulty on their part. I've done all my oil changes I've kept up to date with everything I should have. Ford dealership actually refused to put a new engine in my car because they know these cars these vehicles are all bad. They're literally turning people away because they don't want to work on them.

The contact owns a 2017 Ford Escape. The contact stated that upon inspecting the vehicle, the contact became aware of an oil leak, and transmission and engine failure. The vehicle was towed to the dealer for diagnosis and repair. The contact was informed that the engine block and turbocharger needed to be replaced; additionally, the transmission needed to be rebuilt. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 62,000.

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, there was white smoke coming from the exhaust pipes. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 22N12 (Rattle Noise at the Transmission Bellhousing Area – Flex plate Cracks); however, the VIN was not included in the Customer Satisfaction Program. The manufacturer was made aware of the failure. The failure mileage was 84,000.

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the contact became aware of white exhaust smoke coming from the rear exhaust pipes. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 22N12 (transmission fluid pump, and torque converter); however, the VIN was not included in the Customer Satisfaction Program. The manufacturer was made aware of the failure. The failure mileage was 113,000.

Ford dealership performed EEC test and ran OASIS- identified TSB 22-2229 and verified that my 2017 Escape SE 2.0L (purchased in July 2020) met criteria for inspection on 02/27/2024. The vehicle had been experiencing an intermittent engine light, coolant loss x 3-4 months, rough start up, and white exhaust. An OBD code of P0302 was noted one week prior to the dealership appointment and was verified during the inspection. The dealership performed a cooling system pressure test and borescope on the cylinders, and identified coolant intrusion. Along block replacement was recommended at a cost of $7900. I contacted Ford Motor Company for help, as this is a known engineering flaw of the Ecoboost engines that causes (per Ford Motor Company) coolant intrusion in the 2015-2019 Escapes. My extended warranty had expired, and I still owe ~$8500 on my auto loan. I was told there was no help available for me, but to keep receipts in the event of an issued recall. I continued to keep my coolant reservoir filled after each trip ( I have a 35 minute trip to and from work), and the dashboard indicators all came on 2 weeks ago while driving to work (had no other option except to keep using my vehicle). The engine will now not turn over. Luckily, I now have a family member's car for driving to/from work. My question is when will Ford finally issue a recall for the 1.6 & 2.0L Escape engines, as they did in 2022 for the 1.5L engines?? Lots of folks out there with these engines are in the same boat as me, unless the engine is still under warranty. And coolant mixing with the engine oil after the head gasket fails? A fire hazard, correct? Ford needs to step up and take responsibility for this issue already. I have been a loyal customer (my Escape is my 5th Ford vehicle) and have always followed manufacturer recommendations. This will be my last Ford vehicle for sure.

Two years ago in 2022, my engine block was replaced at a ford dealership free of charge due to the customer service bulletin/satisfaction program. A month ago I was hearing a super loud rattling and the engine completely cut off while I was driving. Thank goodness I was able to get over to the side of the road and have it towed back to the ford dealer that did the repair previously. With less than 80k miles, they are now telling me that there is something in the engine head and will be more than 10k to fix. They cannot tell me what is in the engine head and claim it could have nothing to do with the other issue fixed previously. I am having to completely scrap a car that should otherwise be worth 10k. Something is wrong here. Not only is it a dangerous situation but just horrible customer service on the part of Ford.

The engine has had coolant leaking into it. Clouds of white smoke, stalling and regular low coolant level. Once the recall work was performed, I was still having these issues and told the ford service dept. They said there is nothing they could do. Now my transmission has completely gone out at less than 100k miles even though all ford suggested maintenance work has been completed at suggested intervals. It’s hard to justify replacing the transmission when I don’t know when the engine will quit working due to the coolant intrusion.

I have a problem with my coolant leaking in the engine of my 2017 Ford Escape SE. case, [XXX] is from ford I have contacted ford several times on this issue. My vehicle is currently in the shop now since 11/14/2023. Ford says they are not going to fix my vehicle and it's a known issue I have included the service bulletin from Ford's website below. Any help getting my vehicle fixed would be greatly appreciated. I am also having problems with my transmission. VIN NUMBER [XXX] Bulletin [XXX] · Number: TSB [XXX] · Date: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

bought a used 2017 Ford escape Titanium in 2022 with 38k miles. Didn't know anything about the issues with the car. Fast forward 8 months ago I started smelling coolant out of my exhaust. Had a friend to check it and coolant levels were low and coolant found it's way into my engine oil. This was around 58k miles on the odometer. Fast forward again end of March 2024 my check engine light came on took it to dealership for a diagnostics. They kept my car all day just to tell me I need a new engine and turbo which would total 14k dollars.

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 35 MPH, the vehicle was revving as if the accelerator pedal was depressed. The contact slowed down and depressed the brake pedal and the vehicle was jolting like shifting gear. The contact stated there was no warning light illuminated. The contact stopped the vehicle and had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, attempting to go uphill, the vehicle failed to shift gear and surged. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the transmission was cracked, and there was antifreeze leaking into the engine compartment, causing engine failure. The dealer was informed that the transmission and engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.

The engine was emitting white smoke at approximately 55,000 miles. After a quick inspection a low coolant level was noted and a code for a misfiring cylinder 2 was noted. This issue is likely coolant intrusion into the cylinder. I was made aware of the Customer Service Program 21N12.

This morning while driving think white vapor started pouring from the exhaust and the whole vehicle started shuttering and lost power. Needs a new engine now. Thanks Ford. The 2.0 issue/no issue has struck another.

The coolant is leaking into the engine. Mine and my families safety is at risk because if the coolant runs out, it can overheat the engine which could cause a fire. The problem has been confirmed by a dealer. The vehicle has not been inspected by anyone other than the dealer. The initial warning happened about a month ago (March 8th 2024) when we saw that the coolant had lowered. We filled it back up and have had to refill it a couple times so that it would not go below the "minimum" line.    Ford knows about this issue and has even released a recall for a software update (which was fixed on this specific vehicle) and release a "Customer Satisfaction Program 21N12". Unfortunately, this program only lasted until November 2022.

Bought the car used in December 2023 for my son's first vehicle. Small dealer - had their mechic check everything out and was in good condition. Even had spark plug/coil replaced. Drove vehicle coupld of times a week - small trips 30-40 miles round trip. About 3 weeks ago, check engine light came on. Finally got it to a Ford dealership yesterday and they checked it out. This is one of the 2017 Ford Escapes with the 2.0 Ecoboost engines and it was the coolant intrusion issue. Car looses coolant rather quickly and coolant was present in 1 of the cylinders. Only solution is to replace the enginer - about $7600 solution. Since we've only had the car for 4 months, we haven't made much progress on the loan. So for a first vehicle, he's learning a hard life lesson - and may become upside down on the loan very quickly or we will have to take out another loan to pay for the repairs - even though Ford knows about the issue, issued a recall on the 1.5 Ecoboost (but NOT the 2.0)! Or I have a brand new driver in a very unsafe car - that may or may not accelerate correctly or may catch on fire! We'll be into this car for almost $20,000 when this repair is done - and for that price, I could have brought something newer, with less miles and with no major engine defects!

Good morning, yesterday I noticed that the engine is not running smoothly when starting (i.e. when it is cold). The yellow engine light came on. Errors 0301 and 0316 were detected in the car workshop. Most likely, the engine head was cracked or the head gasket was damaged. Moreover, a week ago I noticed a strange knocking noise in the rear axle. The workshop wanted to change the oil. Unfortunately, there is no drain plug in the rear axle housing. In my opinion, these are design defects of the engine and rear axle. These elements are important for the safety of the car in road traffic. A person cannot be allowed to buy a car that cannot be operated properly. Although the user manual says that it can be done.

July 2022, check engine light came on. Vehicle taken to dealer where purchased (Scott Peterson Ford-Sturgis, SD). They found the code indicated #1 cylinder misfire, running and upon start up. They cleared codes and could not duplicate the misfire. Said they could not figure out the issue and sent us back on the road. The vehicle was still under factory warranty. We continued to use the vehicle with check engine light coming on and going off occasionally. The check engine light appeared in Sept 2023. We had the spark plugs changed and the coolant system flushed at our service station. The check engine light went off. It would come on again, go off, sporadically. Then in January 2024 the check engine light came on and the heater wouldn't work. We checked the coolant level and it was almost completely out. We filled coolant back up, the check engine light went off, and all seemed good. Within 2 weeks the check engine light came on again and the coolant was completely out. No leaks noticed anywhere. I researched and found lots of articles/lawsuit against Ford for this very issue. It included potential fire issue from engine overheating and more. We returned the vehicle to the dealership (now Wareing Ford Sturgis) and they indicated it was probably a leak into the engine itself, which was a known problem by Ford and the dealerships. They mentioned some customers were buying extended warranty coverage before having the dealership diagnose the problem and that it could save us a lot of money. I said that was dishonest and not something I would do. They then diagnosed the issue and they were correct, coolant was leaking into the engine and had caused engine failure. The repair estimate is $13,000. I have complaint filed w/ Ford, which is saying the car is out of warranty. They said to keep our receipts in case Ford ends up having to pay. I said I want it covered under warranty, engine only has 56k miles and we brought it in with problem while still under warranty in 2022.

My vehicle is currently with a Ford Dealership and I was advised one of the cylinders is bad and the repair bill is $13,000.00. I have 55,000 miles on the vehicle. This appears based on my research this has been a common problem. Since the 60 months has passed, I am told I have no recourse to address this problem. Ford needs to honor any problems that happen before 60000 miles and not 5 years OR 60000 miles whichever comes first! In this society people work from home and don’t drive cars like they have in the past!

My check engine light came on, so I brought my car into the Ford Dealership within 2 days (their earliest appointment). I had noticed some jumpiness on startup, and white smoke coming from the tailpipe. The dealership service department diagnosed it with a coolant leak into the cylinder, and requested a repair of $9880. This car has only 45,000 miles on it and has been well maintained. This appears to be a manufacturing defect that others have experienced as well.

Engine coolant intrusion short block needed replaced was taken to mt orab dealership to have reprogramming done which I just found out they did not even do the reprogramming back in 2022 I had appointment scheduled for the reprogramming I had made one in November around 11th but not sure what happened so was rescheduled dec 6 th I am so disappointed in dealership lack of communication with customers about this program because they did not get me in until dec 6th the program ended this is completely unfair for me to pay out of pocket for dealership mistake with not disclosing they did not do reprogramming when vehicle was brought in and the program was over by the time they did

Without warning, while driving on the freeway, my car lost power due to an engine fault. The car went into limp mode and I made my way off the freeway and into a parking lot, where I contacted a tow company. My safety, and the safety of those around me, was compromised due to the sudden loss of power during rush hour traffic. Upon review by a local shop, it was determfined that the engine failed due to coolant intrusion, a problem known to, and acknowledged by, Ford Motor Company. This was documented in Ford publication Customer Satisfaction Program 21N12. There were absolutely no warnings or messages, nor were there any smells or sounds to indicate impending failure.

Engine misfires/rough start, check engine light on, and coolant level leaks with coolant intrusion to the engine causing major risk of engine failure, fire, etc.