75 complaints reported

2017 Ford Escape UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
75
Crashes
1
Fires
3
Injuries
2

Complaint Timeline

Chronological view of owner reports

Sep 2025

I have taken my car to 4 different service technicians/mechanics and I have been told that there was nothing wrong with my car only for the issue to increasingly get worse. Two of the mechanics, including the Ford dealership, charged me diagnostic fees of $120 and $175. They both confirmed that the transmission was the cause of the issue. The torque converter was established as the primary cause of concern and issue. My car only has 59,959 miles on it, the transmission should not be going out. I have looked at reviews for my vehicle online and many others have experienced similar issues with the torque converter breaking down almost immediately at 40-90,000 miles. I think that because of this unacceptable occurrence, there should be recalls on these vehicles.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Apr 2025
Jul 2025

Rear power liftgate fails to lift, close or lock properly.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2025
May 2025

While driving, the transmission shuddered and jerked. I took the car to my garage, where it was diagnosed as needing a new transmission. At the time it had 98,258 miles. The transmission was replaced on 9/1/2023. In September, 2024, the transmission fault message and the check engine light came on. I took the car to Duval Ford where the transmission was rebuilt under warranty. Mileage at that time was 118,754. It took the dealer 3 weeks to get the car back to me. Two weeks ago, again the transmission fault message and the check engine light came on. (Mileage 128,952) Currently I am waiting for a loaner car from Coggin Ford so they can repair the transmission. I have been only driving short distances because I am afraid the transmission will suddenly stop working and I will have an accident or be stranded. I might add that in my 60+ years of driving this is the first time I have ever had transmission problems.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Apr 2025
Mar 2025

Car started to jump while accelerating, then wouldn’t shift or move. Mechanic stated that the torque converter let go and filled the transmission with steel. He also stated that the transmission shop said they are doing on average 2 of these transmissions per week for the same problem.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Mar 2025
Jan 2025

Upon a routine visit to my ASC certified mechanic it was found that the rear axle AND water coolant pump were close to failure which would cause loss of steering for the former issue and a catastrophic engine failure due to overheating in the second,. Vehicle has a clean title and an odometer reading under 60K. These are components that are expected to have durability that is well in excess of 100K mileage. Note that this car has been service regularly, driven by one owner with a very conservative driving style and meticulous in meeting all servicing intervals.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2025
Aug 2024

Took my car to a licensed Ford dealership for a large area of paint chipping off the front of my car near the windshield. Area is approximately 12"x2.5". Dealership says the primer under the paint is failing as part of a known factory defect in the painting process from that year.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Aug 2024
Jun 2024

I noticed my paint peeling bad around the edges of my windshield, I have not done anything to it to make this happen and upon reading further into the forums there is a large amount of escape owners who have the same issue, it is flaking away so bad I can clearly see metal, I would like to make a formal report

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Apr 2024
May 2024

The splash shield on underneath both the driver and passenger sides are falling off the vehicle. Passenger side started last year and the driver side was yesterday 5/17/2024 it appears the plastic pieces holding to the care are failing. Have zip tied them in to place to keep them on. I have seen many reports of this happening to other 2017 ford escapes online but dosnt seem like they have found a way to fix it.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2024
May 2024

On [XXX], I was driving on [XXX] south getting ready to turn left when the car wouldn't move. It just stopped. It would shift into reverse and drive but it wouldn't move in either direction. I had it towed to Batesville, MS Ford dealership. Their assessment was that the part that was causing the problem wasn't the part in the recall. I don't believe that to be true. My car is still not repaired. I got it towed back to Memphis and it's just sitting now because I can't afford a $4000 repair. Please help me get my car repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2024
Mar 2024

The Paint is coming off due to Ford forgetting to put primer on first.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2024
Mar 2024

Transmission went out at about 70,000 miles. There was ZERO warning or notification with a warning light. I thought my car needed new tires as it was slow to start after stopping at a stop light. It also slipped gears. I did not know that this was the "warning" signs of a transmission going out until after I researched transmission issues w/ the FORD ESCAPE. It was a dangerous situation as it was stalled in the middle of an intersection.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Feb 2024
Feb 2024

Brought car to a Ford dealer for standard service. Dealer found that lug nuts were swollen and could not be removed via standard procedure. 20 lug nuts had to be replaced at my expense.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Feb 2024
Feb 2024

Cooling system malfunction. Coolant Intrusion. Car is not drivable. White smoke emitting from exhaust. Service Engine Soon light came on approximately 4 weeks ago. Took it into a mechanic who advised that the Turbo Charge needed replacing.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Feb 2024
Jan 2024

The contact owns a 2017 Ford Escape. The contact stated while driving 25 MPH, the vehicle stalled without warning. The vehicle was restarted; however, the failure reoccurred. The vehicle was towed to the local dealer, where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 41,400.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2023
Jan 2024

The Turbo Charger failed. It has since been replaced. My safety was put at risk because, I could not accelerate fast enough to get up to the required speed limit. It has been inspected by a Ford repair shop. There was only one warning: a check engine light came on while I was in route to work. The car's performance immediately deteriorated and I turned around and went back home.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2023
Oct 2023

FORDPASS Module is controlling the car through the fob key. The dashboard appears "Ford Key Free No Key Detected". I was at the drive thru of IN & OUT BURGER Store last October 15, 2023 when I'm about to leave the car suddenly stopped, engine stopped running and it blocked the drive way no other car can pass thru. Towed the car to the dealership and charged me a new fob keys. Next day I pass by a gas station, locked the car. After pumping, the door can't open and found no key detected in my Fordpass app. If someone try to harm me that moment, I would be in danger because the car is controlled by the FORDPASS MODULE. It happened again in a parking lot of Costco, I'm denied of entry and the apps said there's a time for it to be activated, I am using the car to my destination without stopping the engine until I reach home.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Oct 2023
Sep 2023

The automatic idle stop jerks very bad I have had to disengage it for safety It should be a recall issue in my opinion ASAP. Thankyou

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Sep 2023
Aug 2023

When I had my Ford Escape serviced today, they told me the lug nuts were swollen and distorted so they needed to be replaced or they could end up being a safety hazard.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Aug 2023
Aug 2023

We have a 2017 ford escape with a 1.5 4 cylinder ecoboost. The car started using large amounts of coolant and misfiring. Took it to the dealership and they found every code needed to diagnos the issue as coolant intrusion. There was a recall on this issue but apparently ford is no longer doing the repair. The engine block has a design flaw that allows coolant to leak and cause issues. The vehicle only has 56000 miles on it and is no longer safe to drive. Was told some can even catch on fire from overheating. Ford has denied to cover any fix evwn know it had a recall and is 100 percent a manufacturer defect.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Mar 2023
Jul 2023

Car is leaking water in weather strip across the right side of the roof. Causing water to leak into my trunk, pooling in my spare tire area, also leaks near a fuse box that's in my trunk. That's a safety hazard & very scary foe such a new car. I've browsed online and have seen thousands of others that have this same issue with newer cars. So this to me should be taking care of by Ford. I'm a mom of 2 kids that doesn't have 1,700 to fix a leak. It was fixed in October 22' for the same issue. Here we are again with the exact same issue but now it's traveled what appears to be the full length of the roof. I beg that this is resolved with a recall etc. Nobody should have a pool of water literally in their car. I'm sure my spare needs to be replaced. Also, if I hadn't opened my trunk right after a rain storm & noticed it was wet. I probably wouldn't have ever noticed it till it was too late. Thanks for any help on resolving this issue with not only my car but others with the same problem. Have a blessed day!

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jul 2022
Jul 2023

My Vehicle have a coolant leaking and I hope that you can help us to issue the ford company a recall because this all happen on all ford ecoboost and they want us to pay for $10,000 for engine replacement.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Oct 2023
May 2023

On May 18,2023 my husband washed my car and realized the paint is peeling off around the windshield. It is bubbled up in areas and in some areas metal is showing. I have searched this problem on the internet and there are a lot of people having the same issue. I immediately called Ford and the warranty on the paint is only for 36k miles and they have no intentions on helping me pay to have my car painted. My car is in great shape and only has 70k miles on it. Seems to me that this is an issue for a recall.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2023
May 2023

I had a regular service on my Ford today and the tech said I had "swollen lug nuts", which in my 56 years on this earth have never heard of. My vehicle has less than 30K miles on it. The tech said it is a common problem, and recommend replacement because if I got a flat tire I probably would not be able to change tire. The tech said it happens because they (Ford) use lug nuts that are made from two different medals which causes the problem. After some reading online it seems Ford has had this problem of damaged or defective lug nuts for many years. From what I read, yes I would probably have difficulty removing tire, but there is an added danger that if I did not replace there is a chance the lug nut could actually break causing other safety issues to include my tire coming off if it goes unnoticed (information from online). Since Ford is aware of this I didn't think I should be charged for something they should be responsible for.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2023
Apr 2023

The paint is peeling on both sides of the windshield. I called Ford Corporate Headquarters, and they provided me with Claim No. CAS-42176162. They also asked me to contact the National Highway Traffic Safety Admin. Team. I did some research online and found that it is a very common problem in the blue 2017 Ford Escapes.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2023
Feb 2023

2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM NHTSA SAFETY RECALL 22V-413.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Feb 2023

Trend Over Time

Complaints by year

Quick Summary

The 2017 Ford Escape has 75 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.