75 complaints reported

2017 Ford Escape UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
75
Crashes
1
Fires
3
Injuries
2

Complaint Timeline

Chronological view of owner reports

May 2020

AFTER STOPPING AT A STOP SIGN THE AUTO RESTART KICKED IN. NORMALLY IT START FINE AFTER I LET GO OF THE BRAKE, BUT THIS TIME IT STALLED COMPLETELY AND LOST ALL POWER. I COULD NOT TURN ON THE BLINKERS. I WAS TRYING TO MOVE IT OUT OF THE WAY BUT I COULD NOT EVEN CHANGE GEAR TO NEUTRAL AND IT HAD O POWER STEERING. WE CALL ROADSIDE ASSISTANCE BUT WHEN I OPEN THE HOOD TO CHECK FOR THE BATTERY ALL OF A SUDDEN THE POWER CAME BACK. I DON'T THINK IT WAS A BATTERY PROBLEM BECAUSE I JUST REPLACE MY BATTERY 2 WEEKS AGO. THE WHOLE PROCESS TOOK ABOUT 30 MINUTES BEFORE THE POWER CAME BACK. THIS IS THE SECOND TIME IT DOES THAT FIRST TIME IT JUST STALLED BUT DID NOT LOSE ANY POWER. THIS IS PRETTY SCARY STUFF IF IT HAPPENS IN THE MIDDLE OF THE HIGHWAY WITH NO POWER STEERING ESPECIALLY WITH A FAMILY. *TR

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2020
May 2020

EMPLOYEE WENT OUT TO START HIS CAR IN THE MORNING TO GO TO WORK. HE WENT OUT A FEW MINUTES LATER AND THE BACK WINDOW HAD EXPLODED. IT WAS COLD OUT THE NIGHT. *TR

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2019
Mar 2020

POWERTRAIN CONTROL MODULE IS NOT WORKING PROPERLY. WHEN I STOP THE CAR TURNS OFF BUT IT DOES NOT START AGAIN. I HAVE BEEN AT A STOPLIGHT AND MY CAR TURNS OFF COMPLETELY HAS TO BE PUT INTO PARK AND RESTARTED. THIS IS SO INCREDIBLY DANGEROUS BECAUSE A CAR COULD EASILY RUN INTO ME BECAUSE MY CAR IS STOPPED IN THE MIDDLE OF THE ROAD. MY CAR IS NOW DOING THIS EVERY TIME I STOP UNLESS I TURN THE POWERTRAIN CONTROL MODULE BUTTON TO 'OFF'. UNFORTUNATELY, THE DEFAULT FOR MY CAR IS THAT IS IT ON. THIS HAS BEEN AN ISSUE FOR OTHER FORD ESCAPES (HTTPS://FORD.OEMDTC.COM/2673/16B31-POWERTRAIN-CONTROL-MODULE-REPROGRAMMING-2017-FORD-ESCAPE) BUT WHEN I CALL FORD THEY CANNOT DO ANYTHING BECAUSE MY CAR WAS NOT MADE AT THE RIGHT FACTORY ON THE RIGHT DAY, YET HAS THE SAME ISSUE.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Mar 2020
Jan 2020

TORQUE CONVERTER FAILED RESULTING IN A REPLACEMENT AT 87,000 MILES. THIS WAS INITIALLY MISDIAGNOSED WITH A COMPUTER UPGRADE, HOWEVER A SECOND DIAGNOSTIC TEST PROVED THAT THE TORQUE CONVERTER HAD FAILED AND WAS MISFIRING AT A HIGHER RATE THAN REQUESTED. THE TECHNICIAN RODE WITH ME WHILE I DROVE AND THE VEHICLE'S ENGINE WOULD FLUTTER AT AROUND 1500 RPMS WHILE MAINTAINING CONSTANT SPEED. IT WOULD ALSO SHIMMY THE VEHICLE. IT SHOWED ON THE COMPUTER WHILE I WAS DRIVING THAT THERE WAS A MISFIRE, THE COMPUTER WOULD REQUEST A 4 AND WAS GETTING A 40 ON THE SPECS. THERE WAS NO CHECK ENGINE LIGHT AT THE TIME OF THE DIAGNOSIS.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2020
Oct 2019

THERE ARE WATER STAINS ON THE TOP OF BOTH THE DRIVER AND PASSENGER SIDE PANELS. WHEN IT RAINS, THE PANELS BECOME SATURATED. I NOTICED THE SATURATION WITH THE VEHICLE IN MOTION. THERE ARE OLDER WATER STAINS ON THE PANELS SO IT COULD HAVE ALSO HAPPENED WHEN THE CAR WAS STATIONARY.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Oct 2019
Jun 2019 Injury

THE REAR LIFTGATE IS POWERED AND CAN BE ACTIVATED BY PASSING A FOOT UNDER THE BUMPER, TRIGGERING A SENSOR TO OPEN OR CLOSE IT. ON TWO SEPARATE OCCASIONS, WHEN LOADING GROCERIES INTO THE REAR OF THE VEHICLE, MY FOOT INADVERTENTLY PASSED UNDER THE BUMPER, TRIGGERING THE LIFTGATE TO CLOSE AND FORCEFULLY HITTING ME IN THE HEAD AND NECK, INJURING ME. ON BOTH OCCASIONS, ONCE MAKING CONTACT WITH ME, THE LIFTGATE CONTINUED PUSHING DOWN WHILE I SCRAMBLED TO HOLD IT FROM CLOSING AND MOVE MYSELF OUT OF THE WAY. IT DID NOT AUTOMATICALLY LIFT OFF OF ME WHEN IT CAME INTO CONTACT WITH MY BODY. I AM A GROWN MAN. IF THIS HAPPENED TO A TEEN, CHILD, OR PERSON OF SMALL STATURE, SIGNIFICANT INJURY COULD OCCUR AS THE LIFTGATE CONTINUES TO FORCEFULLY CLOSE. IF THIS IS THE CORRECT ACTION OF THE FUNCTION, IT IS FLAWED DESIGN. IF IT SHOULD LIFT OFF AFTER MAKING CONTACT WITH SOMETHING, IT IS MALFUNCTIONING.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jun 2019
Jun 2019

MY 2017 FORD ESCAP HAS HAD PROBLEMS STARTING BUT THAT'S NOT IT, IT ALSO FEELS LIKE A TRANSMISSION PROBLEM ALSO MY 2017 FORD ESCAPE HAS 30 UCODES ACCORDING TO LAWLEY FORD AND KIA IN SIERRA VISTA ARIZONA ALSO THE 2017 FORD ESCAPE STALLED ON ME WHILE I WAS DOING 60MPH AND THE CAR IS A DANGER TO ME AND OTHERS!

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jun 2019
Jun 2019

I GET A THUMPING/BANGING ON THE FLOOR ON THE CAR WHILE DRIVING OVER 40MPH. IT STARTED AFTER MY FIRST OIL CHANGE. I TOOK IT IN AND THEY KEPT IT OVERNIGHT. SAID THAT THE 'SCREWS' USED ARE JUNK AND THEY GET LOOSE OR BREAK. I HAVE HAD MY CAR IN A FEW TIMES TO HAVE THE UNDERPINNING REATTACHED, TIGHTENED DOWN, WHICH HELPS FOR A LITTLE BIT. THIS WEEK WHEN I TOOK IT IN THEY SAID THERE WAS NOTHING LOOSE BUT THE MECHANIC SAID THAT WHEN IT HEATS UP THE UNDERPINNING WILL SAG AND CATCH AIR WHILE DRIVING. IT WAS 10 AM, 86 DEGREE AND I WAS GOING 40MPH. EXPERIENCING THE ISSUE. SERVICE ADVISOR SAID THERE WAS NOTHING THAT COULD BE DONE. AT HIGHER RATES OF SPEED (ON THE HIGHWAY) IT IS A VERY NOTICEABLE ISSUE. FOR PEOPLE NOT EXPECTING THE KNOCKING/BANKING ON YOUR FEET IT IS QUITE UNSETTLING.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Apr 2019
May 2019 Injury

FORD ESCAPE HAS POWER ASSIST TAILGATE FEATURE WHICH OPENS AND CLOSES TAILGATE. ADDITIONAL FEATURE INCLUDES SENSOR UNDER REAR BUMPER WHICH DETECTS FOOT MOVEMENT, THEN OPENS, OR CLOSES THE TAILGATE, AFFORDING OPERATOR THE ABILITY TO OPEN, OR CLOSE TAILGATE BY MOVING FOOT ACROSS VISUAL PATH OF SENSOR. TAILGATE HAS PROPENSITY TO CLOSE FROM OPEN POSITION WHILE LOADING OR UNLOADING REAR CARGO AREA. ALTHOUGH TAILGATE WILL STOP WHEN IT ENCOUNTERS RESISTANCE, AS IN A PERSON STANDING BEHIND VEHICLE, A PERSON WITH HANDS FULL AND TURNING AWAY FROM VEHICLE AT SAME TIME, CAN HIT THEIR HEAD ON CLOSING TAILGATE. THIS HAS HAPPENED TO ME SEVERAL TIMES, INCLUDING ON APRIL 11, 2017, RESULTING IN A SERIOUS GASH ACROSS MY FOREHEAD. OLDER INDIVIDUALS SHOULD BE WARNED OF THE POSSIBILITY OF TAILGATE SENSOR DETECTING FOOT MOVEMENT AND ACTIVATING TAILGATE CLOSURE WHILE PERSON IS LOADING OR UNLOADING CARGO AREA. TURNING UNEXPECTEDLY AND STRIKING HEAD ON EDGE OF TAILGATE GENERATES FORCE STRONG ENOUGH TO KNOCK AN OLDER PERSON DOWN, RESULTING IN FURTHER INJURY. VEHICLE IS STATIONARY WHEN ENCOUNTERING THIS ISSUE.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Nov 2019
Apr 2019

THE TURBOS WENT OUT AT 7,000 MILES. AND NOW MY ENGINE LOSES POWER AND OIL DISAPPEARS OUT OF MOTOR. ONLY 27,000 NOW AND BOUGHT IT DEC 2017. NOT EVEN 1 YEAR AND A HALF OLD. VERY DISAPPOINTED. I BOUGHT A NEW CAR BECAUSE MY OLD ONE BROKE DOWN ALL THE TIME .

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Apr 2019
Feb 2019 Fire

BURNED

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2018
Dec 2018

DURING THE FIRES IN CA FROM 2017 &AGAIN 2018 I'VE LOGGED COMPLAINTS WITH FORD ABOUT THE POTENTIAL HEALTH HAZARD WITH THEIR CONFIGURATION OF THE RECYCLED AIR FEATURE. THE ONLY KNOWN WAY TO KEEP THE VENTS CLOSED IS TO TURN OFF THE AIR, HAVE THE AIR ON "LO" OR HA E THE AC ON. AFTER 15 MINUTES OF AIR ON WITHOUT THE TWO SELECTED ABOVE THE VENTS OPEN BACK UP AFTER 15MIN. WITH THE AIR QUALITY BEING BAD I KEPT GETTING A MOUTH FULL OF TOXIC AIR. I'M HOPING SOMEONE CAN UPDATE THE VEHICLE TO LEAVE THE CYCLED AIR ON WITHOUT FORCING THE DRIVER TO ACTIVELY PRESS THE RECYCLED AIR EVERY 15MIN OR REMEMBER TO PRESS THIS BUTTON IMMEDIATELY AFTER STARTING YOUR CAR EVERYTIME.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Oct 2018
Nov 2018

WHEN TRYING TO START THE VECHIEL THE MESSAGE APPEARS: NO KEY FOUND, THIS IS SITTING IN MY DRIVEWAY AND PARKING SPOTS. WHILE DRIVING IN TOWN A MESSAGE APPEARED NO FRONT RADAR, GOING ABOUT 35 MPH. WENT TO CHANGE SPEED ON MY CRUSE CONTROL GOING FROM 30 TO 35 GET MESSAGE NO ACC. WHEN STOPPED AT RED LIGHT GETA MESSAGE TELLING ME TO PUT IN PARK AND START CAR.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Nov 2018
Nov 2018

REAR CAMERA AUDIBLE WARNING FOR PEDESTRIANS DOES NOT DETECT PERSON FURTHER THAT 5 FEET FROM THE BACK OF THE CAR. SYSTEM USED TO WARN IF A PEDESTRIAN WAS PRESENT AT A MUCH GREATER DISTANCE FROM BACK OF CAR. FORD DEALER BELIEVES 5 FEET IS ACCEPTABLE WHEN TOOK INTO SERVICE WITH THIS CONCERN.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2018
Aug 2018

PANORAMIC MOONROOF EXPLODED & SHATTERED WHILE VEHICLE WAS PARKED. GLASS WAS NOT STRUCK BY ANY OBJECTS. LOOKS AS THOUGH THE STATIONARY MOONROOF BUCKLED FROM THE INSIDE OUTWARDS & GLASS FRAGMENTS ARE FALLING INTO THE VEHICLE. INSTEAD OF BEING FLAT, IT IS NOW SHAPED MORE LIKE A BUBBLE. MOONROOF SHADE ALSO FELL OUT OF TRACK WHEN I OPENED IT TO SEE WHAT HAPPENED. COINCIDENTALLY, IT HAPPENED TO BE RAINING AT THE TIME I NOTICED IT & THE INSIDE WAS NOW WET. WE HAVE BEEN IN A HEAT ADVISORY FOR THE PAST FEW DAYS, WITH THE ADVISORY BREAKING THE DAY OF THE INCIDENT, FOLLOWED BY RAIN.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jul 2018
Jun 2018

REAR DOOR HANDLES DO NOT AUTOMATICALLY RETRACT AFTER OPENING FROM THE OUTSIDE, CAUSING THE DOOR NOT TO LATCH WHEN CLOSED, ALTHOUGH IT APPEARS TO BE CLOSED. EXTERIOR HANDLES MUST BE MANUALLY RETRACTED AFTER OPENING IN ORDER FOR THE DOOR TO LATCH CLOSED. VEHICLE WAS STATIONERY. THIS HAPPENS EVERY TIME THE DOOR IS OPENED AND HAS HAPPENED SEVERAL TIMES. BOTH REAR DOORS ARE AFFECTED. FRONT DOORS DO NOT APPEAR TO BE AFFECTED.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2018
Jan 2018

THERE ARE A LOT OF FUMES AND SMELLS GETTING IN SIDE WE HAVE TO ROLL ARE WINDOWS DOWN

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Feb 2018
Dec 2017 Fire

I WAS DRIVING MY 2017 FORD ESCAPE TITANIUM AND STOPPED AT A STOP SIGN ONE BLOCK FROM MY HOUSE. I WAS ON A RESIDENTIAL STREET. AS I STARTED TO GO, MY CAR STALLED. I PUT IT IN PARK AND TRIED STARTING IT AGAIN. IMMEDIATELY I NOTICED SMOKE COMING FROM THE HOOD. I JUMPED OUT OF THE CAR AND IMMEDIATELY CALLED 911. A PASSER BY BROUGHT A FIRE EXTINGUISHER AND I CALLED MY HUSBAND AND HE SHOWED UP. THEY BOTH TRIED TO PUT FIRE OUT. THEY COULD NOT GET THE HOOD LATCH OPEN AND COULDN'T GET THROUGH THE SIDE WALLS TO PUT THE FIRE OUT. THE FIRE DEPARTMENT SHOWED UP AND THE CAR WAS ENGULFED IN FLAMES. I HAVE NO IDEA WHAT CAUSED THIS TO HAPPEN.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Nov 2017
Aug 2017

THERE'S WHEELS UNDERCARROAGE IS RUSTED AND WITHIN 4 MONTHS. I LIVE IN A STATE THAT ISN'T IN THE RUST BELT. I SAW RECALLS FOR THE FORD ESCAPE IN THE RUST BELT FOR THE SAME PROBLEM. IT APPEARS SOME OF THE VEHICLES OUTSIDE OF THE RUST BELT HAVE THE SAME ISSUE AND IT IS A SAFETY CONCERN. WHEN DRIVING THE CAR IS MAKING A CRUNCHING NOISE AND VIBRATES. IN REVERSE THE GRINDING NOISE INCREASES. DEALERSHIP SAID FORD MOTOR COMPANY DESIGNED IT TO RUST AND CALLED IT "ENGINEERED RUSTING". DEALERSHIP AND FORD BOTH SAID THEY WILL NOT ADDRESS THE DEFECT. THIS SO THE SAME ISSUE ON A RECALL IN THE RUST BELT. I'M NOT INNA RUST BELT YET WE HAVE THE ISSUE AND NO ONE FINDS IT A SAFETY ISSUE.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2017
Jul 2017

THERE IS A RATTLING/TAPPING NOISE THAT STARTS AROUND 40 MPH. IT SEEMS TO COME FROM THE PASSENGER SIDE DOOR AREA & GETS PROGRESSIVELY LOUDER AS SPEED INCREASES. ONE DEALERSHIP TOLD ME IT WAS A PLASTIC PROTECTIVE SHIELD UNDERNEATH THE VEHICLE & THAT ALL 2017 FORD ESCAPES DO IT. I DID RESEARCH ONLINE & COULDN'T FIND ANY COMPLAINTS THAT WERE SIMILAR. I CAN ALSO FEEL HEAT COMING FROM THE DRIVER FLOORBOARD & MOVEMENT UNDER THE CARPET AS IF THE EXHAUST SYSTEM IS MOVING UNDER THE CAR. THE GAS PEDAL ALSO CLICKS ANYTIME YOU TOUCH IT.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2017
May 2017

I WAS UNLOADING GROCERIES FROM MY GROCERY CART AT THE REAR OF THE CAR WITH THE TAIL GAIT IN THE UP POSITION, SWINGING FROM THE GROCERY CART TO THE CAR WITH THE HEAVIER ITEMS, WHEN UNKNOWINGLY, MY FEET MUST HAVE ACTIVATED THE GAIT TO START CLOSING. NEXT THING I KNEW, MY HEAD HIT THE GAIT VERY HARD IN THE TEMPLE AREA, STUNNING ME AND MAKING ME DIZZY. THAT HAPPENED 5 HOURS AGO AND I HAVE A SIZABLE LUMP ON MY HEAD, AND AM WORRIED ABOUT A CONCUSSION.

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2017
Apr 2017

THE VEHICLE IS MADE WITH RECYCLED AND/OR SOYBEAN BASED PRODUCT WHICH ATTRACT RODENTS, THIS NEW CAR HAS OVER 2000.00 OF RODENT DAMAGE NO ONE NOTIFIED ME ABOUT THIS ISSUE. WE HAVE DONE EVERYTHING WE CAN TO DETER MICE, CHIPMUNKS ETC. 2 OTHER VEHICLES PARKED IN THE SAME GARAGE DO NOT HAVE THIS ISSUE. THE PRODUCTS ARE DEFECTIVE BECAUSE THEY ARE A SOURCE OF FOOD FOR RODENTS. THE CARE HAS BEEN IN THE RIZZA FORD ORLAND PARK, IL SHOP 3 TIMES IN 1 1/2 MONTHS EACH TIME WITH RODENT DAMAGE. THIS IS DANGEROUS AS CAR STARTED SMOKING WHILE DRIVING IT BECAUSE MOUSE ATE THROUGH COOLANT LINE I WAS STRANDED. CAR IS BRAND NEW !!!

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Mar 2017
Apr 2017

THE ENGINE WARNING LIGHT STAYS ON

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Apr 2017
Feb 2017

SUN ROOF EXPLODED WHILE DRIVING

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Oct 2017
Jan 2017

MAKING A NOISE UNDER THE VEHICLE ON THE PASSENGER SIDE WHILE IN MOTION SHORTLY AFTER I FILL THE VEHICLE UP. THE AIR FLOW GOES UP AND DOWN ON ITS OWN AND MY CELL PHONE WILL NOT PROGRAM IN

Type: Vehicle, Vehicle: 2017 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2016

Trend Over Time

Complaints by year

Quick Summary

The 2017 Ford Escape has 75 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.